Built motion from commit (unavailable).|2.5.11
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x0925=['identity','user_id','display_name','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','Contact','execute','Lead','contact','lead','Phone','Enduser\x20with\x20phone\x20%s\x20found.','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','format','Caller\x20-\x20%s','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','forEach','type','string','idField','variable','variableName','toString','customVariable','Variable','name','toLowerCase','password','Connection','remoteUri','https://login.salesforce.com','clientId','clientSecret','username','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridname','calleridnum','Fields','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','trigger:salesforce:display','newTab','user:%s','trigger:browser:url','%s/%s/e','instanceUrl','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','Salesforce\x20account\x20type\x20not\x20recognized','unmanaged','lastevent',']\x20Ticket\x20%s\x20created.','toUpperCase','stringify','lodash','request-promise','moment','bluebird','util','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','localhost','emit','Task','assign','getString','Subjects','Descriptions','ticketType','Case','ContactId','sobject','create','validateEmail','User','find','then','length','Email','info','Agent\x20%s\x20found.','resolve','Name'];(function(_0xe9660d,_0x5801c9){var _0x167062=function(_0x35c9d7){while(--_0x35c9d7){_0xe9660d['push'](_0xe9660d['shift']());}};_0x167062(++_0x5801c9);}(_0x0925,0xbb));var _0x5092=function(_0x330584,_0x4f3687){_0x330584=_0x330584-0x0;var _0x42bf51=_0x0925[_0x330584];return _0x42bf51;};'use strict';var _=require(_0x5092('0x0'));var rp=require(_0x5092('0x1'));var moment=require(_0x5092('0x2'));var BPromise=require(_0x5092('0x3'));var md5=require('md5');var jsforce=require('jsforce');var util=require(_0x5092('0x4'));var Redis=require(_0x5092('0x5'));var intUtil=require(_0x5092('0x6'));var config=require(_0x5092('0x7'));var logger=require(_0x5092('0x8'))(_0x5092('0x9'));config[_0x5092('0xa')]=_['defaults'](config[_0x5092('0xa')],{'host':_0x5092('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x5092('0xa')]));function emit(_0x2e12a1,_0x5e8b05,_0x2d1075){io['to'](_0x2e12a1)[_0x5092('0xc')](_0x5e8b05,_0x2d1075);}function getTicket(_0x417a5d,_0x13dde9,_0x3f4c74,_0x26527c,_0x361ee3,_0x48f6bc,_0xb67ea1,_0x3532f3){var _0x551fb3={};if(_0x26527c['ticketType']===_0x5092('0xd')){_0x551fb3=Object[_0x5092('0xe')]({},{'OwnerId':_0x13dde9['id'],'ActivityDate':moment['utc'](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0x5092('0xf')](_0x26527c[_0x5092('0x10')],_0x361ee3,'\x20'),'Description':intUtil[_0x5092('0xf')](_0x26527c[_0x5092('0x11')],_0x361ee3,'\x0a')},getCustomFields(_0x48f6bc,_0x361ee3));if(_0x3f4c74){_0x551fb3['WhoId']=_0x3f4c74['id'];}}else if(_0x26527c[_0x5092('0x12')]===_0x5092('0x13')){_0x551fb3=Object[_0x5092('0xe')]({},{'OwnerId':_0x13dde9['id'],'Subject':intUtil[_0x5092('0xf')](_0x26527c[_0x5092('0x10')],_0x361ee3,'\x20'),'Description':intUtil['getString'](_0x26527c[_0x5092('0x11')],_0x361ee3,'\x0a')},getCustomFields(_0x48f6bc,_0x361ee3));if(_0x3f4c74){_0x551fb3[_0x5092('0x14')]=_0x3f4c74['id'];}}return _0xb67ea1[_0x5092('0x15')](_0x26527c[_0x5092('0x12')])[_0x5092('0x16')](_0x551fb3);}function getUser(_0x3cfd4f,_0x14d6eb,_0x171700){if(!_['isNil'](_0x14d6eb)&&intUtil[_0x5092('0x17')](_0x14d6eb)){var _0x2dfb53={'Email':_0x14d6eb};var _0x1b3878={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x171700['sobject'](_0x5092('0x18'))[_0x5092('0x19')](_0x2dfb53,_0x1b3878)['execute']()[_0x5092('0x1a')](function(_0x488326){if(_0x488326[_0x5092('0x1b')]){var _0x45a0d=_[_0x5092('0x19')](_0x488326,function(_0x43ff5f){return _0x43ff5f[_0x5092('0x1c')]===_0x14d6eb;});if(_0x45a0d){logger[_0x5092('0x1d')](_0x5092('0x1e'),_0x14d6eb);return BPromise[_0x5092('0x1f')]({'id':_0x45a0d['Id'],'name':_0x45a0d[_0x5092('0x20')]});}}else{logger['info']('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x14d6eb);return _0x171700[_0x5092('0x21')]()[_0x5092('0x1a')](function(_0xd3c27a){return BPromise[_0x5092('0x1f')]({'id':_0xd3c27a[_0x5092('0x22')],'name':_0xd3c27a[_0x5092('0x23')]});});}});}else{logger[_0x5092('0x1d')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x14d6eb);return _0x171700['identity']()[_0x5092('0x1a')](function(_0x5c4d8d){return BPromise[_0x5092('0x1f')]({'id':_0x5c4d8d[_0x5092('0x22')],'name':_0x5c4d8d[_0x5092('0x23')]});});}}function getEndUser(_0x4c3fc7,_0x2b7647,_0x530d08,_0x264fc5,_0x5cdc7a){var _0x3f21b7={'Phone':_0x264fc5};var _0x39bf0b={'Id':!![],'Name':!![],'Phone':!![]};return BPromise['resolve']()[_0x5092('0x1a')](function(){if(_0x2b7647[_0x5092('0x12')]===_0x5092('0xd')){logger[_0x5092('0x1d')](_0x5092('0x24'),_0x264fc5,_0x2b7647[_0x5092('0x25')]);switch(_0x2b7647[_0x5092('0x25')]){case _0x5092('0x26'):return _0x5cdc7a[_0x5092('0x15')](_0x5092('0x27'))[_0x5092('0x19')](_0x3f21b7,_0x39bf0b)[_0x5092('0x28')]()[_0x5092('0x1a')](function(_0x18c478){if(_0x18c478&&_0x18c478[_0x5092('0x1b')]){return _0x18c478;}else{return _0x5cdc7a[_0x5092('0x15')](_0x5092('0x29'))[_0x5092('0x19')](_0x3f21b7,_0x39bf0b);}});case _0x5092('0x2a'):return _0x5cdc7a[_0x5092('0x15')](_0x5092('0x27'))[_0x5092('0x19')](_0x3f21b7,_0x39bf0b)[_0x5092('0x28')]();case _0x5092('0x2b'):return _0x5cdc7a[_0x5092('0x15')](_0x5092('0x29'))[_0x5092('0x19')](_0x3f21b7,_0x39bf0b);default:return null;}}else if(_0x2b7647[_0x5092('0x12')]===_0x5092('0x13')){logger[_0x5092('0x1d')](_0x5092('0x24'),_0x264fc5,_0x5092('0x2a'));return _0x5cdc7a[_0x5092('0x15')](_0x5092('0x27'))['find'](_0x3f21b7,_0x39bf0b)['execute']();}})[_0x5092('0x1a')](function(_0x402da1){if(_0x402da1&&_0x402da1[_0x5092('0x1b')]){var _0x419f97=_[_0x5092('0x19')](_0x402da1,function(_0x449f77){return _0x449f77[_0x5092('0x2c')]===_0x264fc5;});if(_0x419f97){return BPromise['resolve']({'id':_0x419f97['Id'],'name':_0x419f97['Name'],'phone':_0x419f97[_0x5092('0x2c')]});}}})['then'](function(_0x151cc2){if(_0x151cc2){logger[_0x5092('0x1d')](_0x5092('0x2d'),_0x264fc5);return BPromise['resolve'](_0x151cc2);}else{logger[_0x5092('0x1d')](_0x5092('0x2e'),_0x264fc5);var _0x2fda17={'LastName':_0x530d08!==_0x5092('0x2f')?_0x530d08:util[_0x5092('0x30')](_0x5092('0x31'),_0x264fc5),'Phone':_0x264fc5};if(_0x2b7647[_0x5092('0x32')]){if(_0x2b7647['moduleCreate']===_0x5092('0x2a')){logger[_0x5092('0x1d')](_0x5092('0x33'),_0x264fc5,_0x2b7647[_0x5092('0x32')]);}else if(_0x2b7647[_0x5092('0x32')]===_0x5092('0x2b')&&_0x2b7647[_0x5092('0x12')]===_0x5092('0xd')){logger[_0x5092('0x1d')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x264fc5,_0x2b7647[_0x5092('0x32')]);_0x2fda17[_0x5092('0x34')]=_0x5092('0x35');}else{return null;}}return _0x5cdc7a[_0x5092('0x15')](_['upperFirst'](_0x2b7647['moduleCreate']))[_0x5092('0x16')](_0x2fda17);}});}function getCustomFields(_0x52fc27,_0x2e7ef9){var _0x4e91ee={};if(_0x52fc27[_0x5092('0x1b')]>0x0){_[_0x5092('0x36')](_0x52fc27,function(_0xaecb8){if(_0xaecb8[_0x5092('0x37')]===_0x5092('0x38')&&_0xaecb8[_0x5092('0x39')]){_0x4e91ee[_0xaecb8[_0x5092('0x39')]]=_0xaecb8['content']['toString']();}else if(_0xaecb8[_0x5092('0x37')]===_0x5092('0x3a')&&_0xaecb8[_0x5092('0x3b')]&&_0xaecb8[_0x5092('0x39')]){_0x2e7ef9[_0xaecb8['variableName']]&&(_0x4e91ee[_0xaecb8[_0x5092('0x39')]]=_0x2e7ef9[_0xaecb8[_0x5092('0x3b')]][_0x5092('0x3c')]());}else if(_0xaecb8[_0x5092('0x37')]===_0x5092('0x3d')&&_0xaecb8[_0x5092('0x3e')]&&_0xaecb8[_0x5092('0x3e')][_0x5092('0x3f')]&&_0xaecb8[_0x5092('0x39')]){_0x2e7ef9[_0xaecb8[_0x5092('0x3e')][_0x5092('0x3f')][_0x5092('0x40')]()]&&(_0x4e91ee[_0xaecb8[_0x5092('0x39')]]=_0x2e7ef9[_0xaecb8['Variable']['name'][_0x5092('0x40')]()][_0x5092('0x3c')]());}});}return _0x4e91ee;}function getConnection(_0x5e5377){var _0x43b41e=_0x5e5377[_0x5092('0x41')]['concat'](_0x5e5377['securityToken']);var _0x4a0bf8=new jsforce[(_0x5092('0x42'))]({'oauth2':{'loginUrl':_0x5e5377[_0x5092('0x43')]||_0x5092('0x44'),'clientId':_0x5e5377[_0x5092('0x45')],'clientSecret':_0x5e5377[_0x5092('0x46')]}});return _0x4a0bf8['login'](_0x5e5377[_0x5092('0x47')],_0x43b41e)[_0x5092('0x1a')](function(){logger[_0x5092('0x1d')]('Connection\x20established.');return _0x4a0bf8;});}exports[_0x5092('0x48')]=function(_0x28fc84,_0x346495,_0x1a4e49,_0x357d8f,_0x1ba8de,_0x16e463){var _0x904518,_0x273a68,_0x5982f7,_0x284372;_0x16e463[_0x5092('0x49')]=intUtil[_0x5092('0x4a')](_0x16e463[_0x5092('0x49')]);_0x16e463[_0x5092('0x43')]=intUtil[_0x5092('0x4a')](_0x16e463['remoteUri']);if(_0x1ba8de&&_0x1ba8de[_0x5092('0x4b')]){logger['info'](_0x5092('0x4c'),_0x5092('0x4d'));_0x346495[_0x5092('0x4e')]=util['format'](_0x5092('0x4f'),_0x16e463[_0x5092('0x49')],_0x346495[_0x5092('0x50')],md5(_0x346495[_0x5092('0x50')]));}else{_0x346495[_0x5092('0x4e')]='';}return getConnection(_0x16e463)[_0x5092('0x1a')](function(_0x4df38f){_0x284372=_0x4df38f;return getUser(_0x16e463,_0x357d8f['email'],_0x284372);})[_0x5092('0x1a')](function(_0x163bd1){_0x904518=_0x163bd1;return getEndUser(_0x16e463,_0x1a4e49,_0x346495[_0x5092('0x51')],_0x346495[_0x5092('0x52')],_0x284372);})[_0x5092('0x1a')](function(_0x4e3f23){_0x273a68=_0x4e3f23;return getTicket(_0x16e463,_0x904518,_0x273a68,_0x1a4e49,_0x346495,_0x1a4e49[_0x5092('0x53')],_0x284372,_0x5092('0x48'));})['then'](function(_0x104e71){_0x5982f7=_0x104e71;logger['info'](_0x5092('0x54'),_0x5982f7['id']);logger[_0x5092('0x1d')](_0x5092('0x55'),_0x5982f7['id'],_0x357d8f[_0x5092('0x3f')],_0x16e463[_0x5092('0x37')]);switch(_0x16e463[_0x5092('0x37')]){case _0x5092('0x56'):emit(util['format']('user:%s',_0x357d8f[_0x5092('0x3f')]),_0x5092('0x57'),{'recordId':_0x5982f7['id']});break;case _0x5092('0x58'):emit(util[_0x5092('0x30')](_0x5092('0x59'),_0x357d8f[_0x5092('0x3f')]),_0x5092('0x5a'),{'uri':util['format'](_0x5092('0x5b'),_0x284372[_0x5092('0x5c')],_0x5982f7['id'])});break;default:logger[_0x5092('0x5d')](_0x5092('0x5e'));}})[_0x5092('0x5f')](function(_0x45d816){logger[_0x5092('0x5d')](_0x5092('0x4c'),JSON['stringify'](_0x45d816));});};exports[_0x5092('0x60')]=function(_0x298164,_0x2dcd83,_0x3bcad8,_0x3e4d0f,_0x26f662,_0x8c30dd,_0x29c012){var _0x5688cc,_0xdc07ca,_0xe27bb2,_0x45f8e5;_0x8c30dd['serverUrl']=intUtil[_0x5092('0x4a')](_0x8c30dd[_0x5092('0x49')]);_0x8c30dd[_0x5092('0x43')]=intUtil[_0x5092('0x4a')](_0x8c30dd[_0x5092('0x43')]);if(_0x29c012&&_0x29c012['recordingFormat']&&_0x29c012[_0x5092('0x61')]!==_0x5092('0x62')){logger['info'](_0x5092('0x63'),'Recording\x20is\x20enabled!');_0x2dcd83[_0x5092('0x4e')]=util[_0x5092('0x30')](_0x5092('0x4f'),_0x8c30dd[_0x5092('0x49')],_0x2dcd83[_0x5092('0x50')],md5(_0x2dcd83['uniqueid']));}return getConnection(_0x8c30dd)[_0x5092('0x1a')](function(_0x41bd46){_0x45f8e5=_0x41bd46;return getUser(_0x8c30dd,_0x3e4d0f['email'],_0x45f8e5);})[_0x5092('0x1a')](function(_0x1050a1){_0x5688cc=_0x1050a1;return getEndUser(_0x8c30dd,_0x3bcad8,_0x2dcd83[_0x5092('0x64')],_0x2dcd83[_0x5092('0x65')],_0x45f8e5);})[_0x5092('0x1a')](function(_0x5a9e63){_0xdc07ca=_0x5a9e63;return getTicket(_0x8c30dd,_0x5688cc,_0xdc07ca,_0x3bcad8,_0x2dcd83,_0x3bcad8['Fields'],_0x45f8e5,_0x5092('0x60'));})['then'](function(_0x2c396e){_0xe27bb2=_0x2c396e;logger[_0x5092('0x1d')](_0x5092('0x66'),_0xe27bb2['id']);logger[_0x5092('0x1d')](_0x5092('0x67'),_0xe27bb2['id'],_0x3e4d0f[_0x5092('0x3f')],_0x8c30dd[_0x5092('0x37')]);switch(_0x8c30dd[_0x5092('0x37')]){case _0x5092('0x56'):emit(util[_0x5092('0x30')](_0x5092('0x59'),_0x3e4d0f['name']),'trigger:salesforce:display',{'recordId':_0xe27bb2['id']});break;case _0x5092('0x58'):emit(util['format'](_0x5092('0x59'),_0x3e4d0f['name']),_0x5092('0x5a'),{'uri':util[_0x5092('0x30')]('%s/%s/e',_0x45f8e5[_0x5092('0x5c')],_0xe27bb2['id'])});break;default:logger[_0x5092('0x5d')]('[OUTBOUND]',_0x5092('0x68'));}})['catch'](function(_0x1d3531){logger[_0x5092('0x5d')](_0x5092('0x63'),JSON['stringify'](_0x1d3531));});};exports[_0x5092('0x69')]=function(_0x179ecf,_0xaa78bf,_0x5be467,_0x4bfa8b,_0x127aef,_0x3c1e71){var _0x2b70eb,_0xc743d7,_0x36fb9b,_0x517c23;_0x3c1e71[_0x5092('0x49')]=intUtil[_0x5092('0x4a')](_0x3c1e71[_0x5092('0x49')]);_0x3c1e71[_0x5092('0x43')]=intUtil[_0x5092('0x4a')](_0x3c1e71[_0x5092('0x43')]);if(_0x127aef&&_0x127aef[_0x5092('0x4b')]){logger[_0x5092('0x1d')]('['+_0xaa78bf['lastevent']['toUpperCase']()+']',_0x5092('0x4d'));_0xaa78bf['recordingURL']=util[_0x5092('0x30')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3c1e71[_0x5092('0x49')],_0xaa78bf[_0x5092('0x50')],md5(_0xaa78bf[_0x5092('0x50')]));}else{_0xaa78bf[_0x5092('0x4e')]='';}return getConnection(_0x3c1e71)['then'](function(_0x4ea451){_0x517c23=_0x4ea451;if(!_['isNil'](_0x4bfa8b)){return getUser(_0x3c1e71,_0x4bfa8b[_0x5092('0x3f')],_0x517c23);}else{return getUser(_0x3c1e71,null,_0x517c23);}})[_0x5092('0x1a')](function(_0x4f4234){_0x2b70eb=_0x4f4234;return getEndUser(_0x3c1e71,_0x5be467,_0xaa78bf[_0x5092('0x51')],_0xaa78bf[_0x5092('0x52')],_0x517c23);})[_0x5092('0x1a')](function(_0x33e4cb){_0xc743d7=_0x33e4cb;return getTicket(_0x3c1e71,_0x2b70eb,_0xc743d7,_0x5be467,_0xaa78bf,_0x5be467['Fields'],_0x517c23);})['then'](function(_0x1bd70e){_0x36fb9b=_0x1bd70e;logger[_0x5092('0x1d')]('['+_0xaa78bf[_0x5092('0x6a')]['toUpperCase']()+_0x5092('0x6b'),_0x36fb9b['id']);logger[_0x5092('0x1d')]('['+_0xaa78bf['lastevent'][_0x5092('0x6c')]()+']\x20Integration\x20account\x20type\x20%s.',_0x3c1e71[_0x5092('0x37')]);})[_0x5092('0x5f')](function(_0x3f2c73){logger['error']('['+_0xaa78bf['lastevent'][_0x5092('0x6c')]()+']',JSON[_0x5092('0x6d')](_0x3f2c73));});};