Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xb50b=['recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridnum','Fields','outbound','[OUTBOUND]\x20Ticket\x20%s\x20created.','Salesforce\x20account\x20type\x20not\x20recognized','lastevent','toUpperCase','calleridname','calleridnum',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','md5','jsforce','util','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','localhost','socket.io-emitter','emit','getString','Descriptions','Task','ActivityDate','utc','IsReminderSet','endUserType','lead','WhoId','WhatId','Case','contact','ContactId','account','AccountId','leadId','info','Association\x20between\x20Case\x20and\x20Lead\x20skipped','sobject','ticketType','User','find','execute','then','length','Email','Agent\x20%s\x20found.','resolve','Name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','display_name','user_id','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','additionalSearchContact','merge','$or','additionalSearchLead','Lead','account_contact_lead','cloneDeep','additionalSearchAccount','Account','Contact','first','attributes','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','Enduser\x20with\x20phone\x20%s\x20not\x20found','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','LastName','<unknown>','format','Caller\x20-\x20%s','No\x20Company','includes','string','picklist','type','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','password','concat','securityToken','Connection','remoteUri','https://login.salesforce.com','clientId','clientSecret','login','Connection\x20established.','serverUrl','stripTrailingSlash','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','queue','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','trigger:browser:url','%s/%s/e','instanceUrl','error','catch'];(function(_0x196bb7,_0x111ba0){var _0x52c316=function(_0x3f51f4){while(--_0x3f51f4){_0x196bb7['push'](_0x196bb7['shift']());}};_0x52c316(++_0x111ba0);}(_0xb50b,0x10c));var _0xbb50=function(_0x22868f,_0x450f48){_0x22868f=_0x22868f-0x0;var _0x97bc75=_0xb50b[_0x22868f];return _0x97bc75;};'use strict';var _=require(_0xbb50('0x0'));var rp=require(_0xbb50('0x1'));var moment=require(_0xbb50('0x2'));var BPromise=require(_0xbb50('0x3'));var md5=require(_0xbb50('0x4'));var jsforce=require(_0xbb50('0x5'));var util=require(_0xbb50('0x6'));var Redis=require(_0xbb50('0x7'));var intUtil=require(_0xbb50('0x8'));var config=require(_0xbb50('0x9'));var logger=require(_0xbb50('0xa'))(_0xbb50('0xb'));config[_0xbb50('0xc')]=_['defaults'](config[_0xbb50('0xc')],{'host':_0xbb50('0xd'),'port':0x18eb});var io=require(_0xbb50('0xe'))(new Redis(config[_0xbb50('0xc')]));function emit(_0x5e5a6c,_0x4467c3,_0x2f22f0){io['to'](_0x5e5a6c)[_0xbb50('0xf')](_0x4467c3,_0x2f22f0);}function getTicket(_0x52faf0,_0x2b48e5,_0x34dc46,_0x59b38a,_0x14f44b,_0x22c28c,_0xaffaae,_0x5170b5){var _0xe882e=Object['assign']({},{'OwnerId':_0x2b48e5['id'],'Subject':intUtil[_0xbb50('0x10')](_0x59b38a['Subjects'],_0x14f44b,'\x20'),'Description':intUtil[_0xbb50('0x10')](_0x59b38a[_0xbb50('0x11')],_0x14f44b,'\x0a')},getCustomFields(_0x22c28c,_0x14f44b));if(_0x34dc46){if(_0x59b38a['ticketType']===_0xbb50('0x12')){_0xe882e[_0xbb50('0x13')]=moment[_0xbb50('0x14')]();_0xe882e[_0xbb50('0x15')]=![];_0xe882e['IsRecurrence']=![];if(_0x34dc46[_0xbb50('0x16')]==='contact'||_0x34dc46['endUserType']===_0xbb50('0x17')){_0xe882e[_0xbb50('0x18')]=_0x34dc46['id'];}else if(_0x34dc46[_0xbb50('0x16')]==='account'){_0xe882e[_0xbb50('0x19')]=_0x34dc46['id'];}}else if(_0x59b38a['ticketType']===_0xbb50('0x1a')){if(_0x34dc46[_0xbb50('0x16')]===_0xbb50('0x1b')){_0xe882e[_0xbb50('0x1c')]=_0x34dc46['id'];}else if(_0x34dc46['endUserType']===_0xbb50('0x1d')){_0xe882e[_0xbb50('0x1e')]=_0x34dc46['id'];}else if(_0x34dc46['endUserType']==='lead'&&_0x59b38a[_0xbb50('0x1f')]){_0xe882e[_0x59b38a['leadId']]=_0x34dc46['id'];}else{logger[_0xbb50('0x20')](_0xbb50('0x21'));}}}return _0xaffaae[_0xbb50('0x22')](_0x59b38a[_0xbb50('0x23')])['create'](_0xe882e);}function getUser(_0x1c9dce,_0x235e64,_0x2b116d){if(!_['isNil'](_0x235e64)&&intUtil['validateEmail'](_0x235e64)){var _0x3ea523={'Email':_0x235e64};var _0x32f506={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x2b116d[_0xbb50('0x22')](_0xbb50('0x24'))[_0xbb50('0x25')](_0x3ea523,_0x32f506)[_0xbb50('0x26')]()[_0xbb50('0x27')](function(_0x5c5413){if(_0x5c5413[_0xbb50('0x28')]){var _0x1c49d6=_[_0xbb50('0x25')](_0x5c5413,function(_0x50b28b){return _0x50b28b[_0xbb50('0x29')]===_0x235e64;});if(_0x1c49d6){logger[_0xbb50('0x20')](_0xbb50('0x2a'),_0x235e64);return BPromise[_0xbb50('0x2b')]({'id':_0x1c49d6['Id'],'name':_0x1c49d6[_0xbb50('0x2c')]});}}else{logger[_0xbb50('0x20')](_0xbb50('0x2d'),_0x235e64);return _0x2b116d[_0xbb50('0x2e')]()[_0xbb50('0x27')](function(_0x3f7b59){return BPromise['resolve']({'id':_0x3f7b59['user_id'],'name':_0x3f7b59[_0xbb50('0x2f')]});});}});}else{logger['info'](_0xbb50('0x2d'),_0x235e64);return _0x2b116d[_0xbb50('0x2e')]()['then'](function(_0x3f5f24){return BPromise[_0xbb50('0x2b')]({'id':_0x3f5f24[_0xbb50('0x30')],'name':_0x3f5f24['display_name']});});}}function getEndUser(_0x521f4c,_0x467d7c,_0x2e1187,_0x4c21f3,_0x49e0b6){var _0x10998b={'$or':{'Phone':_0x4c21f3}};var _0x1947f3={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0xbb50('0x2b')]()[_0xbb50('0x27')](function(){logger[_0xbb50('0x20')](_0xbb50('0x31'),_0x4c21f3,_0x467d7c['moduleSearch']);switch(_0x467d7c[_0xbb50('0x32')]){case'contact_lead':var _0xf04014=_['cloneDeep'](_0x10998b);if(_0x467d7c[_0xbb50('0x33')]){var _0x5545c={};_0x5545c[_0x467d7c[_0xbb50('0x33')]]=_0x4c21f3;_[_0xbb50('0x34')](_0xf04014[_0xbb50('0x35')],_0x5545c);}return _0x49e0b6[_0xbb50('0x22')]('Contact')[_0xbb50('0x25')](_0xf04014,_0x1947f3)[_0xbb50('0x26')]()['then'](function(_0x1b82d6){if(_0x1b82d6&&_0x1b82d6['length']){return _0x1b82d6;}else{var _0xf0a99a=_['cloneDeep'](_0x10998b);if(_0x467d7c['additionalSearchLead']){var _0x1fc6f1={};_0x1fc6f1[_0x467d7c[_0xbb50('0x36')]]=_0x4c21f3;_[_0xbb50('0x34')](_0xf0a99a[_0xbb50('0x35')],_0x1fc6f1);}return _0x49e0b6[_0xbb50('0x22')](_0xbb50('0x37'))['find'](_0xf0a99a,_0x1947f3);}});case _0xbb50('0x38'):var _0x29b5e8=_[_0xbb50('0x39')](_0x10998b);if(_0x467d7c[_0xbb50('0x3a')]){var _0x5545c={};_0x5545c[_0x467d7c[_0xbb50('0x3a')]]=_0x4c21f3;_['merge'](_0x29b5e8[_0xbb50('0x35')],_0x5545c);}return _0x49e0b6[_0xbb50('0x22')](_0xbb50('0x3b'))['find'](_0x29b5e8,_0x1947f3)['execute']()[_0xbb50('0x27')](function(_0x16c19b){if(_0x16c19b&&_0x16c19b[_0xbb50('0x28')]){return _0x16c19b;}else{var _0x140b9a=_[_0xbb50('0x39')](_0x10998b);if(_0x467d7c[_0xbb50('0x33')]){var _0x872917={};_0x872917[_0x467d7c['additionalSearchContact']]=_0x4c21f3;_['merge'](_0x140b9a[_0xbb50('0x35')],_0x872917);}return _0x49e0b6[_0xbb50('0x22')](_0xbb50('0x3c'))[_0xbb50('0x25')](_0x140b9a,_0x1947f3)[_0xbb50('0x27')](function(_0x45ebc3){if(_0x45ebc3&&_0x45ebc3[_0xbb50('0x28')]){return _0x45ebc3;}else{var _0x9563e2=_[_0xbb50('0x39')](_0x10998b);if(_0x467d7c[_0xbb50('0x36')]){var _0x21f277={};_0x21f277[_0x467d7c[_0xbb50('0x36')]]=_0x4c21f3;_['merge'](_0x9563e2[_0xbb50('0x35')],_0x21f277);}return _0x49e0b6[_0xbb50('0x22')](_0xbb50('0x37'))[_0xbb50('0x25')](_0x9563e2,_0x1947f3);}});}});case _0xbb50('0x1b'):var _0xf04014=_[_0xbb50('0x39')](_0x10998b);if(_0x467d7c[_0xbb50('0x33')]){var _0x5545c={};_0x5545c[_0x467d7c[_0xbb50('0x33')]]=_0x4c21f3;_['merge'](_0xf04014['$or'],_0x5545c);}return _0x49e0b6[_0xbb50('0x22')](_0xbb50('0x3c'))['find'](_0xf04014,_0x1947f3)[_0xbb50('0x26')]();case _0xbb50('0x17'):var _0x87c6f8=_[_0xbb50('0x39')](_0x10998b);if(_0x467d7c['additionalSearchLead']){var _0x5545c={};_0x5545c[_0x467d7c[_0xbb50('0x36')]]=_0x4c21f3;_[_0xbb50('0x34')](_0x87c6f8[_0xbb50('0x35')],_0x5545c);}return _0x49e0b6[_0xbb50('0x22')](_0xbb50('0x37'))['find'](_0x87c6f8,_0x1947f3);case _0xbb50('0x1d'):var _0x29b5e8=_[_0xbb50('0x39')](_0x10998b);if(_0x467d7c[_0xbb50('0x3a')]){var _0x5545c={};_0x5545c[_0x467d7c['additionalSearchAccount']]=_0x4c21f3;_[_0xbb50('0x34')](_0x29b5e8[_0xbb50('0x35')],_0x5545c);}return _0x49e0b6['sobject'](_0xbb50('0x3b'))[_0xbb50('0x25')](_0x29b5e8,_0x1947f3);default:return null;}})[_0xbb50('0x27')](function(_0x168ae7){if(_0x168ae7&&_0x168ae7[_0xbb50('0x28')]){var _0xc9c8cc=_[_0xbb50('0x3d')](_0x168ae7);if(_0xc9c8cc){return BPromise[_0xbb50('0x2b')]({'id':_0xc9c8cc['Id'],'name':_0xc9c8cc[_0xbb50('0x2c')],'phone':_0xc9c8cc['Phone'],'endUserType':_0xc9c8cc[_0xbb50('0x3e')]['type']['toLowerCase']()});}}})['then'](function(_0x332a95){if(_0x332a95){logger['info'](_0xbb50('0x3f'),_0x332a95[_0xbb50('0x16')],_0x4c21f3);return BPromise[_0xbb50('0x2b')](_0x332a95);}else{logger[_0xbb50('0x20')](_0xbb50('0x40'),_0x4c21f3);var _0x34b94e={'Phone':_0x4c21f3};if(_0x467d7c['moduleCreate']){if(_0x467d7c[_0xbb50('0x41')]==='contact'){logger['info'](_0xbb50('0x42'),_0x4c21f3,_0x467d7c['moduleCreate']);_0x34b94e[_0xbb50('0x43')]=_0x2e1187!==_0xbb50('0x44')?_0x2e1187:util[_0xbb50('0x45')](_0xbb50('0x46'),_0x4c21f3);}else if(_0x467d7c[_0xbb50('0x41')]===_0xbb50('0x17')){logger[_0xbb50('0x20')](_0xbb50('0x42'),_0x4c21f3,_0x467d7c[_0xbb50('0x41')]);_0x34b94e[_0xbb50('0x43')]=_0x2e1187!==_0xbb50('0x44')?_0x2e1187:util[_0xbb50('0x45')](_0xbb50('0x46'),_0x4c21f3);_0x34b94e['Company']=_0xbb50('0x47');}else if(_0x467d7c[_0xbb50('0x41')]===_0xbb50('0x1d')){logger['info'](_0xbb50('0x42'),_0x4c21f3,_0x467d7c[_0xbb50('0x41')]);_0x34b94e['Name']=_0x2e1187!==_0xbb50('0x44')?_0x2e1187:util[_0xbb50('0x45')](_0xbb50('0x46'),_0x4c21f3);}else{return null;}}return _0x49e0b6[_0xbb50('0x22')](_['upperFirst'](_0x467d7c[_0x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e'newTab':emit(util['format']('user:%s',_0x32a508['name']),_0xbb50('0x6c'),{'uri':util[_0xbb50('0x45')](_0xbb50('0x6d'),_0x576812[_0xbb50('0x6e')],_0x1cce63['id'])});break;default:logger[_0xbb50('0x6f')](_0xbb50('0x72'),_0xbb50('0x78'));}})[_0xbb50('0x70')](function(_0x23bd57){logger[_0xbb50('0x6f')](_0xbb50('0x72'),_0x23bd57);});};exports['unmanaged']=function(_0x248be2,_0x3f0f94,_0x2f8a2a,_0x5b5cb8,_0x4d6a56,_0x163ea2){var _0x39de14,_0x9e2ce6,_0x22dd3d,_0x4816f0;_0x163ea2[_0xbb50('0x5f')]=intUtil[_0xbb50('0x60')](_0x163ea2[_0xbb50('0x5f')]);_0x163ea2[_0xbb50('0x59')]=intUtil[_0xbb50('0x60')](_0x163ea2[_0xbb50('0x59')]);if(_0x4d6a56&&_0x4d6a56['monitor_format']){logger[_0xbb50('0x20')]('['+_0x3f0f94[_0xbb50('0x79')][_0xbb50('0x7a')]()+']',_0xbb50('0x73'));_0x3f0f94['recordingURL']=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x163ea2['serverUrl'],_0x3f0f94['uniqueid'],md5(_0x3f0f94[_0xbb50('0x64')]));}else{_0x3f0f94[_0xbb50('0x62')]='';}return getConnection(_0x163ea2)['then'](function(_0x3b86bf){_0x4816f0=_0x3b86bf;if(!_['isNil'](_0x5b5cb8)){return getUser(_0x163ea2,_0x5b5cb8['name'],_0x4816f0);}else{return getUser(_0x163ea2,null,_0x4816f0);}})[_0xbb50('0x27')](function(_0x540f83){_0x39de14=_0x540f83;return getEndUser(_0x163ea2,_0x2f8a2a,_0x3f0f94[_0xbb50('0x7b')],_0x3f0f94[_0xbb50('0x7c')],_0x4816f0);})[_0xbb50('0x27')](function(_0x246eff){_0x9e2ce6=_0x246eff;return getTicket(_0x163ea2,_0x39de14,_0x9e2ce6,_0x2f8a2a,_0x3f0f94,_0x2f8a2a['Fields'],_0x4816f0);})[_0xbb50('0x27')](function(_0x386b65){_0x22dd3d=_0x386b65;logger[_0xbb50('0x20')]('['+_0x3f0f94[_0xbb50('0x79')][_0xbb50('0x7a')]()+_0xbb50('0x7d'),_0x22dd3d['id']);logger[_0xbb50('0x20')]('['+_0x3f0f94[_0xbb50('0x79')]['toUpperCase']()+_0xbb50('0x7e'),_0x163ea2[_0xbb50('0x4b')]);})[_0xbb50('0x70')](function(_0x18de78){logger['error']('['+_0x3f0f94[_0xbb50('0x79')][_0xbb50('0x7a')]()+']',_0x18de78);});};