Built motion from commit (unavailable).|2.5.18
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xce1b=['serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','uniqueid','recordingURL','email','calleridnum','queue','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','newTab','trigger:browser:url','%s/%s/e','instanceUrl','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','error','stringify','outbound','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridnum','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','trigger:salesforce:display','Salesforce\x20account\x20type\x20not\x20recognized','unmanaged','toUpperCase','calleridname','Fields','lastevent',']\x20Ticket\x20%s\x20created.','request-promise','moment','bluebird','md5','util','ioredis','./util','../../../../config/logger','defaults','redis','localhost','socket.io-emitter','emit','ticketType','Task','assign','utc','getString','Descriptions','WhoId','Subjects','ContactId','sobject','create','isNil','find','execute','then','Email','info','Agent\x20%s\x20found.','resolve','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','user_id','display_name','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','Contact','Lead','contact','Case','length','Phone','Name','Enduser\x20with\x20phone\x20%s\x20found.','Enduser\x20with\x20phone\x20%s\x20not\x20found.','format','Caller\x20-\x20%s','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','lead','Company','No\x20Company','upperFirst','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','password','concat','Connection','remoteUri','https://login.salesforce.com','clientSecret','login','Connection\x20established.'];(function(_0x188bfe,_0x2517cc){var _0x1a9efa=function(_0x361964){while(--_0x361964){_0x188bfe['push'](_0x188bfe['shift']());}};_0x1a9efa(++_0x2517cc);}(_0xce1b,0x92));var _0xbce1=function(_0x517e43,_0x1dd35f){_0x517e43=_0x517e43-0x0;var _0x47b3dc=_0xce1b[_0x517e43];return _0x47b3dc;};'use strict';var _=require('lodash');var rp=require(_0xbce1('0x0'));var moment=require(_0xbce1('0x1'));var BPromise=require(_0xbce1('0x2'));var md5=require(_0xbce1('0x3'));var jsforce=require('jsforce');var util=require(_0xbce1('0x4'));var Redis=require(_0xbce1('0x5'));var intUtil=require(_0xbce1('0x6'));var config=require('../../../../config/environment');var logger=require(_0xbce1('0x7'))('salesforce');config['redis']=_[_0xbce1('0x8')](config[_0xbce1('0x9')],{'host':_0xbce1('0xa'),'port':0x18eb});var io=require(_0xbce1('0xb'))(new Redis(config[_0xbce1('0x9')]));function emit(_0x6b99c8,_0x53e39b,_0x1f37e3){io['to'](_0x6b99c8)[_0xbce1('0xc')](_0x53e39b,_0x1f37e3);}function getTicket(_0x41390e,_0x57dcb5,_0x2fa1b4,_0x3470a3,_0x31e804,_0x21bae9,_0x18c55c,_0x4c4e02){var _0x435423={};if(_0x3470a3[_0xbce1('0xd')]===_0xbce1('0xe')){_0x435423=Object[_0xbce1('0xf')]({},{'OwnerId':_0x57dcb5['id'],'ActivityDate':moment[_0xbce1('0x10')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil['getString'](_0x3470a3['Subjects'],_0x31e804,'\x20'),'Description':intUtil[_0xbce1('0x11')](_0x3470a3[_0xbce1('0x12')],_0x31e804,'\x0a')},getCustomFields(_0x21bae9,_0x31e804));if(_0x2fa1b4){_0x435423[_0xbce1('0x13')]=_0x2fa1b4['id'];}}else if(_0x3470a3[_0xbce1('0xd')]==='Case'){_0x435423=Object[_0xbce1('0xf')]({},{'OwnerId':_0x57dcb5['id'],'Subject':intUtil[_0xbce1('0x11')](_0x3470a3[_0xbce1('0x14')],_0x31e804,'\x20'),'Description':intUtil[_0xbce1('0x11')](_0x3470a3['Descriptions'],_0x31e804,'\x0a')},getCustomFields(_0x21bae9,_0x31e804));if(_0x2fa1b4){_0x435423[_0xbce1('0x15')]=_0x2fa1b4['id'];}}return _0x18c55c[_0xbce1('0x16')](_0x3470a3[_0xbce1('0xd')])[_0xbce1('0x17')](_0x435423);}function getUser(_0x5127f4,_0x32fdb2,_0x1bf4e6){if(!_[_0xbce1('0x18')](_0x32fdb2)&&intUtil['validateEmail'](_0x32fdb2)){var _0x337ba4={'Email':_0x32fdb2};var _0x4dffcf={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x1bf4e6['sobject']('User')[_0xbce1('0x19')](_0x337ba4,_0x4dffcf)[_0xbce1('0x1a')]()[_0xbce1('0x1b')](function(_0x5cf457){if(_0x5cf457['length']){var _0x28807b=_['find'](_0x5cf457,function(_0x32720c){return _0x32720c[_0xbce1('0x1c')]===_0x32fdb2;});if(_0x28807b){logger[_0xbce1('0x1d')](_0xbce1('0x1e'),_0x32fdb2);return BPromise[_0xbce1('0x1f')]({'id':_0x28807b['Id'],'name':_0x28807b['Name']});}}else{logger[_0xbce1('0x1d')](_0xbce1('0x20'),_0x32fdb2);return _0x1bf4e6['identity']()['then'](function(_0x5844bc){return BPromise[_0xbce1('0x1f')]({'id':_0x5844bc[_0xbce1('0x21')],'name':_0x5844bc[_0xbce1('0x22')]});});}});}else{logger[_0xbce1('0x1d')](_0xbce1('0x20'),_0x32fdb2);return _0x1bf4e6['identity']()[_0xbce1('0x1b')](function(_0x452407){return BPromise['resolve']({'id':_0x452407[_0xbce1('0x21')],'name':_0x452407[_0xbce1('0x22')]});});}}function getEndUser(_0x2902cd,_0x1553ec,_0x2e5b0f,_0x7d1708,_0x5239ce){var _0x45cada={'Phone':_0x7d1708};var _0x228f53={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0xbce1('0x1f')]()[_0xbce1('0x1b')](function(){if(_0x1553ec[_0xbce1('0xd')]==='Task'){logger[_0xbce1('0x1d')](_0xbce1('0x23'),_0x7d1708,_0x1553ec[_0xbce1('0x24')]);switch(_0x1553ec['moduleSearch']){case _0xbce1('0x25'):return _0x5239ce[_0xbce1('0x16')](_0xbce1('0x26'))[_0xbce1('0x19')](_0x45cada,_0x228f53)[_0xbce1('0x1a')]()[_0xbce1('0x1b')](function(_0x5b8a5b){if(_0x5b8a5b&&_0x5b8a5b['length']){return _0x5b8a5b;}else{return _0x5239ce['sobject'](_0xbce1('0x27'))['find'](_0x45cada,_0x228f53);}});case _0xbce1('0x28'):return _0x5239ce['sobject'](_0xbce1('0x26'))['find'](_0x45cada,_0x228f53)['execute']();case'lead':return _0x5239ce[_0xbce1('0x16')](_0xbce1('0x27'))[_0xbce1('0x19')](_0x45cada,_0x228f53);default:return null;}}else if(_0x1553ec['ticketType']===_0xbce1('0x29')){logger[_0xbce1('0x1d')](_0xbce1('0x23'),_0x7d1708,_0xbce1('0x28'));return _0x5239ce[_0xbce1('0x16')](_0xbce1('0x26'))[_0xbce1('0x19')](_0x45cada,_0x228f53)[_0xbce1('0x1a')]();}})[_0xbce1('0x1b')](function(_0xc65efa){if(_0xc65efa&&_0xc65efa[_0xbce1('0x2a')]){var _0x560820=_[_0xbce1('0x19')](_0xc65efa,function(_0x14ff99){return _0x14ff99[_0xbce1('0x2b')]===_0x7d1708;});if(_0x560820){return BPromise['resolve']({'id':_0x560820['Id'],'name':_0x560820[_0xbce1('0x2c')],'phone':_0x560820[_0xbce1('0x2b')]});}}})['then'](function(_0x2e85a1){if(_0x2e85a1){logger[_0xbce1('0x1d')](_0xbce1('0x2d'),_0x7d1708);return BPromise[_0xbce1('0x1f')](_0x2e85a1);}else{logger[_0xbce1('0x1d')](_0xbce1('0x2e'),_0x7d1708);var _0x5d4527={'LastName':_0x2e5b0f!=='<unknown>'?_0x2e5b0f:util[_0xbce1('0x2f')](_0xbce1('0x30'),_0x7d1708),'Phone':_0x7d1708};if(_0x1553ec[_0xbce1('0x31')]){if(_0x1553ec[_0xbce1('0x31')]==='contact'){logger[_0xbce1('0x1d')](_0xbce1('0x32'),_0x7d1708,_0x1553ec[_0xbce1('0x31')]);}else if(_0x1553ec['moduleCreate']===_0xbce1('0x33')&&_0x1553ec[_0xbce1('0xd')]==='Task'){logger[_0xbce1('0x1d')](_0xbce1('0x32'),_0x7d1708,_0x1553ec[_0xbce1('0x31')]);_0x5d4527[_0xbce1('0x34')]=_0xbce1('0x35');}else{return null;}}return _0x5239ce[_0xbce1('0x16')](_[_0xbce1('0x36')](_0x1553ec[_0xbce1('0x31')]))[_0xbce1('0x17')](_0x5d4527);}});}function getCustomFields(_0x29254d,_0x3eae0f){var _0x6d591c={};if(_0x29254d[_0xbce1('0x2a')]>0x0){_['forEach'](_0x29254d,function(_0x32c9fd){if(_0x32c9fd[_0xbce1('0x37')]===_0xbce1('0x38')&&_0x32c9fd[_0xbce1('0x39')]){_0x6d591c[_0x32c9fd[_0xbce1('0x39')]]=_0x32c9fd[_0xbce1('0x3a')][_0xbce1('0x3b')]();}else if(_0x32c9fd['type']===_0xbce1('0x3c')&&_0x32c9fd['variableName']&&_0x32c9fd['idField']){_0x3eae0f[_0x32c9fd['variableName']]&&(_0x6d591c[_0x32c9fd[_0xbce1('0x39')]]=_0x3eae0f[_0x32c9fd[_0xbce1('0x3d')]][_0xbce1('0x3b')]());}else if(_0x32c9fd[_0xbce1('0x37')]===_0xbce1('0x3e')&&_0x32c9fd['Variable']&&_0x32c9fd[_0xbce1('0x3f')][_0xbce1('0x40')]&&_0x32c9fd[_0xbce1('0x39')]){_0x3eae0f[_0x32c9fd[_0xbce1('0x3f')][_0xbce1('0x40')][_0xbce1('0x41')]()]&&(_0x6d591c[_0x32c9fd[_0xbce1('0x39')]]=_0x3eae0f[_0x32c9fd[_0xbce1('0x3f')][_0xbce1('0x40')][_0xbce1('0x41')]()]['toString']());}});}return _0x6d591c;}function getConnection(_0x3f7c4c){var _0x24e807=_0x3f7c4c[_0xbce1('0x42')][_0xbce1('0x43')](_0x3f7c4c['securityToken']);var _0x32d8a0=new jsforce[(_0xbce1('0x44'))]({'oauth2':{'loginUrl':_0x3f7c4c[_0xbce1('0x45')]||_0xbce1('0x46'),'clientId':_0x3f7c4c['clientId'],'clientSecret':_0x3f7c4c[_0xbce1('0x47')]}});return _0x32d8a0[_0xbce1('0x48')](_0x3f7c4c['username'],_0x24e807)['then'](function(){logger[_0xbce1('0x1d')](_0xbce1('0x49'));return _0x32d8a0;});}exports['queue']=function(_0x940aa0,_0x786cb9,_0x40752f,_0xb25168,_0x77d633,_0x58b7d4){var _0x27419b,_0x25bee6,_0x3e870a,_0x17a3e7;_0x58b7d4['serverUrl']=intUtil['stripTrailingSlash'](_0x58b7d4[_0xbce1('0x4a')]);_0x58b7d4['remoteUri']=intUtil[_0xbce1('0x4b')](_0x58b7d4[_0xbce1('0x45')]);if(_0x77d633&&_0x77d633[_0xbce1('0x4c')]){logger[_0xbce1('0x1d')](_0xbce1('0x4d'),_0xbce1('0x4e'));_0x786cb9['recordingURL']=util[_0xbce1('0x2f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x58b7d4[_0xbce1('0x4a')],_0x786cb9[_0xbce1('0x4f')],md5(_0x786cb9['uniqueid']));}else{_0x786cb9[_0xbce1('0x50')]='';}return getConnection(_0x58b7d4)[_0xbce1('0x1b')](function(_0x591802){_0x17a3e7=_0x591802;return getUser(_0x58b7d4,_0xb25168[_0xbce1('0x51')],_0x17a3e7);})[_0xbce1('0x1b')](function(_0x55f34){_0x27419b=_0x55f34;return getEndUser(_0x58b7d4,_0x40752f,_0x786cb9['calleridname'],_0x786cb9[_0xbce1('0x52')],_0x17a3e7);})[_0xbce1('0x1b')](function(_0x17f9aa){_0x25bee6=_0x17f9aa;return getTicket(_0x58b7d4,_0x27419b,_0x25bee6,_0x40752f,_0x786cb9,_0x40752f['Fields'],_0x17a3e7,_0xbce1('0x53'));})[_0xbce1('0x1b')](function(_0x51ebff){_0x3e870a=_0x51ebff;logger[_0xbce1('0x1d')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x3e870a['id']);logger['info'](_0xbce1('0x54'),_0x3e870a['id'],_0xb25168[_0xbce1('0x40')],_0x58b7d4['type']);switch(_0x58b7d4[_0xbce1('0x37')]){case _0xbce1('0x55'):emit(util[_0xbce1('0x2f')](_0xbce1('0x56'),_0xb25168[_0xbce1('0x40')]),'trigger:salesforce:display',{'recordId':_0x3e870a['id']});break;case _0xbce1('0x57'):emit(util[_0xbce1('0x2f')](_0xbce1('0x56'),_0xb25168[_0xbce1('0x40')]),_0xbce1('0x58'),{'uri':util[_0xbce1('0x2f')](_0xbce1('0x59'),_0x17a3e7[_0xbce1('0x5a')],_0x3e870a['id'])});break;default:logger['error'](_0xbce1('0x5b'));}})[_0xbce1('0x5c')](function(_0xb797c7){logger[_0xbce1('0x5d')](_0xbce1('0x4d'),JSON[_0xbce1('0x5e')](_0xb797c7));});};exports[_0xbce1('0x5f')]=function(_0x500630,_0x46a26d,_0x50aa16,_0x30edf9,_0x3ccbaf,_0x73f1b9,_0x69f5bb){var _0x2d6681,_0x5785c4,_0x427e1f,_0x32191e;_0x73f1b9['serverUrl']=intUtil[_0xbce1('0x4b')](_0x73f1b9['serverUrl']);_0x73f1b9[_0xbce1('0x45')]=intUtil[_0xbce1('0x4b')](_0x73f1b9[_0xbce1('0x45')]);if(_0x69f5bb&&_0x69f5bb[_0xbce1('0x60')]&&_0x69f5bb[_0xbce1('0x60')]!=='none'){logger[_0xbce1('0x1d')](_0xbce1('0x61'),_0xbce1('0x4e'));_0x46a26d[_0xbce1('0x50')]=util[_0xbce1('0x2f')](_0xbce1('0x62'),_0x73f1b9[_0xbce1('0x4a')],_0x46a26d[_0xbce1('0x4f')],md5(_0x46a26d['uniqueid']));}return getConnection(_0x73f1b9)[_0xbce1('0x1b')](function(_0x17dc19){_0x32191e=_0x17dc19;return getUser(_0x73f1b9,_0x30edf9[_0xbce1('0x51')],_0x32191e);})['then'](function(_0x4183f5){_0x2d6681=_0x4183f5;return getEndUser(_0x73f1b9,_0x50aa16,_0x46a26d['destcalleridname'],_0x46a26d[_0xbce1('0x63')],_0x32191e);})[_0xbce1('0x1b')](function(_0x29bb79){_0x5785c4=_0x29bb79;return getTicket(_0x73f1b9,_0x2d6681,_0x5785c4,_0x50aa16,_0x46a26d,_0x50aa16['Fields'],_0x32191e,_0xbce1('0x5f'));})[_0xbce1('0x1b')](function(_0x535ee5){_0x427e1f=_0x535ee5;logger[_0xbce1('0x1d')](_0xbce1('0x64'),_0x427e1f['id']);logger[_0xbce1('0x1d')](_0xbce1('0x65'),_0x427e1f['id'],_0x30edf9[_0xbce1('0x40')],_0x73f1b9[_0xbce1('0x37')]);switch(_0x73f1b9[_0xbce1('0x37')]){case'integrationTab':emit(util[_0xbce1('0x2f')](_0xbce1('0x56'),_0x30edf9[_0xbce1('0x40')]),_0xbce1('0x66'),{'recordId':_0x427e1f['id']});break;case _0xbce1('0x57'):emit(util[_0xbce1('0x2f')](_0xbce1('0x56'),_0x30edf9[_0xbce1('0x40')]),_0xbce1('0x58'),{'uri':util[_0xbce1('0x2f')](_0xbce1('0x59'),_0x32191e[_0xbce1('0x5a')],_0x427e1f['id'])});break;default:logger['error']('[OUTBOUND]',_0xbce1('0x67'));}})[_0xbce1('0x5c')](function(_0xe79e99){logger[_0xbce1('0x5d')]('[OUTBOUND]',JSON[_0xbce1('0x5e')](_0xe79e99));});};exports[_0xbce1('0x68')]=function(_0x45e92a,_0x325a34,_0x565424,_0x371ec6,_0x49a480,_0xb396ce){var _0x30543b,_0x3f5f15,_0x58133c,_0x313008;_0xb396ce[_0xbce1('0x4a')]=intUtil['stripTrailingSlash'](_0xb396ce['serverUrl']);_0xb396ce[_0xbce1('0x45')]=intUtil['stripTrailingSlash'](_0xb396ce[_0xbce1('0x45')]);if(_0x49a480&&_0x49a480[_0xbce1('0x4c')]){logger['info']('['+_0x325a34['lastevent'][_0xbce1('0x69')]()+']',_0xbce1('0x4e'));_0x325a34['recordingURL']=util[_0xbce1('0x2f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xb396ce[_0xbce1('0x4a')],_0x325a34[_0xbce1('0x4f')],md5(_0x325a34['uniqueid']));}else{_0x325a34[_0xbce1('0x50')]='';}return getConnection(_0xb396ce)[_0xbce1('0x1b')](function(_0xfdf646){_0x313008=_0xfdf646;if(!_[_0xbce1('0x18')](_0x371ec6)){return getUser(_0xb396ce,_0x371ec6[_0xbce1('0x40')],_0x313008);}else{return getUser(_0xb396ce,null,_0x313008);}})['then'](function(_0x64285){_0x30543b=_0x64285;return getEndUser(_0xb396ce,_0x565424,_0x325a34[_0xbce1('0x6a')],_0x325a34[_0xbce1('0x52')],_0x313008);})[_0xbce1('0x1b')](function(_0x59057b){_0x3f5f15=_0x59057b;return getTicket(_0xb396ce,_0x30543b,_0x3f5f15,_0x565424,_0x325a34,_0x565424[_0xbce1('0x6b')],_0x313008);})['then'](function(_0x5a627e){_0x58133c=_0x5a627e;logger[_0xbce1('0x1d')]('['+_0x325a34[_0xbce1('0x6c')]['toUpperCase']()+_0xbce1('0x6d'),_0x58133c['id']);logger[_0xbce1('0x1d')]('['+_0x325a34[_0xbce1('0x6c')][_0xbce1('0x69')]()+']\x20Integration\x20account\x20type\x20%s.',_0xb396ce[_0xbce1('0x37')]);})[_0xbce1('0x5c')](function(_0x310020){logger['error']('['+_0x325a34[_0xbce1('0x6c')][_0xbce1('0x69')]()+']',JSON[_0xbce1('0x5e')](_0x310020));});};