Built motion from commit (unavailable).|2.5.10
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x0394=['Connection\x20established.','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','calleridnum','Fields','queue','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','newTab','trigger:browser:url','%s/%s/e','instanceUrl','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','stringify','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','email','destcalleridnum','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','Salesforce\x20account\x20type\x20not\x20recognized','unmanaged','lastevent',']\x20Ticket\x20%s\x20created.','toUpperCase',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','md5','util','ioredis','./util','../../../../config/logger','salesforce','redis','defaults','localhost','socket.io-emitter','emit','Task','assign','utc','getString','Subjects','Descriptions','WhoId','ticketType','ContactId','create','isNil','User','find','execute','then','length','Email','info','Agent\x20%s\x20found.','resolve','Name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','user_id','display_name','identity','moduleSearch','contact_lead','sobject','Contact','Lead','contact','lead','Case','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','Phone','Enduser\x20with\x20phone\x20%s\x20found.','<unknown>','format','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','upperFirst','forEach','type','idField','toString','variable','variableName','customVariable','Variable','name','password','securityToken','Connection','remoteUri','https://login.salesforce.com','clientId','clientSecret','login','username'];(function(_0x1d2b66,_0x256c6e){var _0x445a66=function(_0x2e5845){while(--_0x2e5845){_0x1d2b66['push'](_0x1d2b66['shift']());}};_0x445a66(++_0x256c6e);}(_0x0394,0x1ee));var _0x4039=function(_0xee0adb,_0x139eab){_0xee0adb=_0xee0adb-0x0;var _0x3c8097=_0x0394[_0xee0adb];return _0x3c8097;};'use strict';var _=require(_0x4039('0x0'));var rp=require(_0x4039('0x1'));var moment=require(_0x4039('0x2'));var BPromise=require(_0x4039('0x3'));var md5=require(_0x4039('0x4'));var jsforce=require('jsforce');var util=require(_0x4039('0x5'));var Redis=require(_0x4039('0x6'));var intUtil=require(_0x4039('0x7'));var config=require('../../../../config/environment');var logger=require(_0x4039('0x8'))(_0x4039('0x9'));config[_0x4039('0xa')]=_[_0x4039('0xb')](config[_0x4039('0xa')],{'host':_0x4039('0xc'),'port':0x18eb});var io=require(_0x4039('0xd'))(new Redis(config['redis']));function emit(_0x3355e5,_0x444ac5,_0x2e46ad){io['to'](_0x3355e5)[_0x4039('0xe')](_0x444ac5,_0x2e46ad);}function getTicket(_0x1a67d6,_0x163c9c,_0x41e43c,_0x24c645,_0x327c79,_0x44eeca,_0x3fd32a,_0x3c647b){var _0x326585={};if(_0x24c645['ticketType']===_0x4039('0xf')){_0x326585=Object[_0x4039('0x10')]({},{'OwnerId':_0x163c9c['id'],'ActivityDate':moment[_0x4039('0x11')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0x4039('0x12')](_0x24c645[_0x4039('0x13')],_0x327c79,'\x20'),'Description':intUtil[_0x4039('0x12')](_0x24c645[_0x4039('0x14')],_0x327c79,'\x0a')},getCustomFields(_0x44eeca,_0x327c79));if(_0x41e43c){_0x326585[_0x4039('0x15')]=_0x41e43c['id'];}}else if(_0x24c645[_0x4039('0x16')]==='Case'){_0x326585=Object[_0x4039('0x10')]({},{'OwnerId':_0x163c9c['id'],'Subject':intUtil[_0x4039('0x12')](_0x24c645['Subjects'],_0x327c79,'\x20'),'Description':intUtil[_0x4039('0x12')](_0x24c645[_0x4039('0x14')],_0x327c79,'\x0a')},getCustomFields(_0x44eeca,_0x327c79));if(_0x41e43c){_0x326585[_0x4039('0x17')]=_0x41e43c['id'];}}return _0x3fd32a['sobject'](_0x24c645[_0x4039('0x16')])[_0x4039('0x18')](_0x326585);}function getUser(_0x28b545,_0x46b700,_0xff89ac){if(!_[_0x4039('0x19')](_0x46b700)&&intUtil['validateEmail'](_0x46b700)){var _0x47a376={'Email':_0x46b700};var _0x2adfa1={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0xff89ac['sobject'](_0x4039('0x1a'))[_0x4039('0x1b')](_0x47a376,_0x2adfa1)[_0x4039('0x1c')]()[_0x4039('0x1d')](function(_0x49e5e3){if(_0x49e5e3[_0x4039('0x1e')]){var _0x1958fc=_[_0x4039('0x1b')](_0x49e5e3,function(_0x16a2a3){return _0x16a2a3[_0x4039('0x1f')]===_0x46b700;});if(_0x1958fc){logger[_0x4039('0x20')](_0x4039('0x21'),_0x46b700);return BPromise[_0x4039('0x22')]({'id':_0x1958fc['Id'],'name':_0x1958fc[_0x4039('0x23')]});}}else{logger['info'](_0x4039('0x24'),_0x46b700);return _0xff89ac['identity']()[_0x4039('0x1d')](function(_0xb3ac99){return BPromise['resolve']({'id':_0xb3ac99[_0x4039('0x25')],'name':_0xb3ac99[_0x4039('0x26')]});});}});}else{logger[_0x4039('0x20')](_0x4039('0x24'),_0x46b700);return _0xff89ac[_0x4039('0x27')]()[_0x4039('0x1d')](function(_0x589bac){return BPromise[_0x4039('0x22')]({'id':_0x589bac[_0x4039('0x25')],'name':_0x589bac[_0x4039('0x26')]});});}}function getEndUser(_0xaee188,_0x81609c,_0x4410ad,_0x3c98af,_0xc0eba7){var _0xbadc69={'Phone':_0x3c98af};var _0x1e0715={'Id':!![],'Name':!![],'Phone':!![]};return BPromise['resolve']()['then'](function(){if(_0x81609c[_0x4039('0x16')]===_0x4039('0xf')){logger['info']('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x3c98af,_0x81609c['moduleSearch']);switch(_0x81609c[_0x4039('0x28')]){case _0x4039('0x29'):return _0xc0eba7[_0x4039('0x2a')](_0x4039('0x2b'))[_0x4039('0x1b')](_0xbadc69,_0x1e0715)[_0x4039('0x1c')]()['then'](function(_0x4f7102){if(_0x4f7102&&_0x4f7102['length']){return _0x4f7102;}else{return _0xc0eba7[_0x4039('0x2a')](_0x4039('0x2c'))[_0x4039('0x1b')](_0xbadc69,_0x1e0715);}});case _0x4039('0x2d'):return _0xc0eba7['sobject'](_0x4039('0x2b'))[_0x4039('0x1b')](_0xbadc69,_0x1e0715)[_0x4039('0x1c')]();case _0x4039('0x2e'):return _0xc0eba7[_0x4039('0x2a')]('Lead')[_0x4039('0x1b')](_0xbadc69,_0x1e0715);default:return null;}}else if(_0x81609c[_0x4039('0x16')]===_0x4039('0x2f')){logger[_0x4039('0x20')](_0x4039('0x30'),_0x3c98af,_0x4039('0x2d'));return _0xc0eba7['sobject']('Contact')[_0x4039('0x1b')](_0xbadc69,_0x1e0715)['execute']();}})[_0x4039('0x1d')](function(_0x5a4a00){if(_0x5a4a00&&_0x5a4a00['length']){var _0x30c8e4=_[_0x4039('0x1b')](_0x5a4a00,function(_0x57519a){return _0x57519a[_0x4039('0x31')]===_0x3c98af;});if(_0x30c8e4){return BPromise[_0x4039('0x22')]({'id':_0x30c8e4['Id'],'name':_0x30c8e4[_0x4039('0x23')],'phone':_0x30c8e4['Phone']});}}})[_0x4039('0x1d')](function(_0x1ebbf8){if(_0x1ebbf8){logger[_0x4039('0x20')](_0x4039('0x32'),_0x3c98af);return BPromise[_0x4039('0x22')](_0x1ebbf8);}else{logger[_0x4039('0x20')]('Enduser\x20with\x20phone\x20%s\x20not\x20found.',_0x3c98af);var _0x5ead6a={'LastName':_0x4410ad!==_0x4039('0x33')?_0x4410ad:util[_0x4039('0x34')]('Caller\x20-\x20%s',_0x3c98af),'Phone':_0x3c98af};if(_0x81609c['moduleCreate']){if(_0x81609c[_0x4039('0x35')]===_0x4039('0x2d')){logger[_0x4039('0x20')](_0x4039('0x36'),_0x3c98af,_0x81609c[_0x4039('0x35')]);}else if(_0x81609c[_0x4039('0x35')]===_0x4039('0x2e')&&_0x81609c[_0x4039('0x16')]==='Task'){logger[_0x4039('0x20')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x3c98af,_0x81609c['moduleCreate']);_0x5ead6a[_0x4039('0x37')]=_0x4039('0x38');}else{return null;}}return _0xc0eba7[_0x4039('0x2a')](_[_0x4039('0x39')](_0x81609c[_0x4039('0x35')]))[_0x4039('0x18')](_0x5ead6a);}});}function getCustomFields(_0x493ca7,_0x138f8b){var _0x19e617={};if(_0x493ca7['length']>0x0){_[_0x4039('0x3a')](_0x493ca7,function(_0x130ae6){if(_0x130ae6[_0x4039('0x3b')]==='string'&&_0x130ae6[_0x4039('0x3c')]){_0x19e617[_0x130ae6[_0x4039('0x3c')]]=_0x130ae6['content'][_0x4039('0x3d')]();}else if(_0x130ae6[_0x4039('0x3b')]===_0x4039('0x3e')&&_0x130ae6['variableName']&&_0x130ae6['idField']){_0x138f8b[_0x130ae6['variableName']]&&(_0x19e617[_0x130ae6[_0x4039('0x3c')]]=_0x138f8b[_0x130ae6[_0x4039('0x3f')]]['toString']());}else if(_0x130ae6['type']===_0x4039('0x40')&&_0x130ae6[_0x4039('0x41')]&&_0x130ae6[_0x4039('0x41')][_0x4039('0x42')]&&_0x130ae6['idField']){_0x138f8b[_0x130ae6[_0x4039('0x41')][_0x4039('0x42')]['toLowerCase']()]&&(_0x19e617[_0x130ae6[_0x4039('0x3c')]]=_0x138f8b[_0x130ae6[_0x4039('0x41')]['name']['toLowerCase']()][_0x4039('0x3d')]());}});}return _0x19e617;}function getConnection(_0x1be43b){var _0x5a63f3=_0x1be43b[_0x4039('0x43')]['concat'](_0x1be43b[_0x4039('0x44')]);var _0x1ad2ff=new jsforce[(_0x4039('0x45'))]({'oauth2':{'loginUrl':_0x1be43b[_0x4039('0x46')]||_0x4039('0x47'),'clientId':_0x1be43b[_0x4039('0x48')],'clientSecret':_0x1be43b[_0x4039('0x49')]}});return _0x1ad2ff[_0x4039('0x4a')](_0x1be43b[_0x4039('0x4b')],_0x5a63f3)[_0x4039('0x1d')](function(){logger[_0x4039('0x20')](_0x4039('0x4c'));return _0x1ad2ff;});}exports['queue']=function(_0x2b6977,_0x236fee,_0xc9884e,_0x2ea17e,_0x4ebf0f,_0x3d1a17){var _0xbcef88,_0x6af3db,_0x5a1563,_0x1463e0;_0x3d1a17[_0x4039('0x4d')]=intUtil[_0x4039('0x4e')](_0x3d1a17[_0x4039('0x4d')]);_0x3d1a17['remoteUri']=intUtil[_0x4039('0x4e')](_0x3d1a17['remoteUri']);if(_0x4ebf0f&&_0x4ebf0f[_0x4039('0x4f')]){logger[_0x4039('0x20')](_0x4039('0x50'),'Recording\x20is\x20enabled!');_0x236fee['recordingURL']=util[_0x4039('0x34')](_0x4039('0x51'),_0x3d1a17['serverUrl'],_0x236fee[_0x4039('0x52')],md5(_0x236fee[_0x4039('0x52')]));}else{_0x236fee[_0x4039('0x53')]='';}return getConnection(_0x3d1a17)[_0x4039('0x1d')](function(_0xd4f08d){_0x1463e0=_0xd4f08d;return getUser(_0x3d1a17,_0x2ea17e['email'],_0x1463e0);})[_0x4039('0x1d')](function(_0x2653e4){_0xbcef88=_0x2653e4;return getEndUser(_0x3d1a17,_0xc9884e,_0x236fee['calleridname'],_0x236fee[_0x4039('0x54')],_0x1463e0);})[_0x4039('0x1d')](function(_0x27dda9){_0x6af3db=_0x27dda9;return getTicket(_0x3d1a17,_0xbcef88,_0x6af3db,_0xc9884e,_0x236fee,_0xc9884e[_0x4039('0x55')],_0x1463e0,_0x4039('0x56'));})[_0x4039('0x1d')](function(_0x1122f8){_0x5a1563=_0x1122f8;logger[_0x4039('0x20')](_0x4039('0x57'),_0x5a1563['id']);logger[_0x4039('0x20')](_0x4039('0x58'),_0x5a1563['id'],_0x2ea17e[_0x4039('0x42')],_0x3d1a17[_0x4039('0x3b')]);switch(_0x3d1a17[_0x4039('0x3b')]){case _0x4039('0x59'):emit(util[_0x4039('0x34')](_0x4039('0x5a'),_0x2ea17e[_0x4039('0x42')]),_0x4039('0x5b'),{'recordId':_0x5a1563['id']});break;case _0x4039('0x5c'):emit(util['format'](_0x4039('0x5a'),_0x2ea17e['name']),_0x4039('0x5d'),{'uri':util[_0x4039('0x34')](_0x4039('0x5e'),_0x1463e0[_0x4039('0x5f')],_0x5a1563['id'])});break;default:logger[_0x4039('0x60')](_0x4039('0x61'));}})[_0x4039('0x62')](function(_0x125fda){logger[_0x4039('0x60')]('[QUEUE]',JSON[_0x4039('0x63')](_0x125fda));});};exports[_0x4039('0x64')]=function(_0x2ff00d,_0x176f1e,_0x3cd65e,_0xa18349,_0x55c17d,_0x101af9,_0x190527){var _0x1b6dc3,_0x1d6efb,_0x470a13,_0x596d1c;_0x101af9[_0x4039('0x4d')]=intUtil[_0x4039('0x4e')](_0x101af9[_0x4039('0x4d')]);_0x101af9[_0x4039('0x46')]=intUtil[_0x4039('0x4e')](_0x101af9[_0x4039('0x46')]);if(_0x190527&&_0x190527['recordingFormat']&&_0x190527[_0x4039('0x65')]!==_0x4039('0x66')){logger[_0x4039('0x20')](_0x4039('0x67'),_0x4039('0x68'));_0x176f1e[_0x4039('0x53')]=util[_0x4039('0x34')](_0x4039('0x51'),_0x101af9['serverUrl'],_0x176f1e['uniqueid'],md5(_0x176f1e['uniqueid']));}return getConnection(_0x101af9)[_0x4039('0x1d')](function(_0x43c2ae){_0x596d1c=_0x43c2ae;return getUser(_0x101af9,_0xa18349[_0x4039('0x69')],_0x596d1c);})[_0x4039('0x1d')](function(_0x1974bf){_0x1b6dc3=_0x1974bf;return getEndUser(_0x101af9,_0x3cd65e,_0x176f1e['destcalleridname'],_0x176f1e[_0x4039('0x6a')],_0x596d1c);})['then'](function(_0x578577){_0x1d6efb=_0x578577;return getTicket(_0x101af9,_0x1b6dc3,_0x1d6efb,_0x3cd65e,_0x176f1e,_0x3cd65e[_0x4039('0x55')],_0x596d1c,_0x4039('0x64'));})[_0x4039('0x1d')](function(_0x240916){_0x470a13=_0x240916;logger[_0x4039('0x20')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x470a13['id']);logger[_0x4039('0x20')](_0x4039('0x6b'),_0x470a13['id'],_0xa18349[_0x4039('0x42')],_0x101af9[_0x4039('0x3b')]);switch(_0x101af9[_0x4039('0x3b')]){case _0x4039('0x59'):emit(util['format'](_0x4039('0x5a'),_0xa18349[_0x4039('0x42')]),_0x4039('0x5b'),{'recordId':_0x470a13['id']});break;case _0x4039('0x5c'):emit(util[_0x4039('0x34')](_0x4039('0x5a'),_0xa18349[_0x4039('0x42')]),_0x4039('0x5d'),{'uri':util[_0x4039('0x34')](_0x4039('0x5e'),_0x596d1c['instanceUrl'],_0x470a13['id'])});break;default:logger[_0x4039('0x60')](_0x4039('0x67'),_0x4039('0x6c'));}})[_0x4039('0x62')](function(_0x3901c3){logger['error'](_0x4039('0x67'),JSON[_0x4039('0x63')](_0x3901c3));});};exports[_0x4039('0x6d')]=function(_0x5bdb84,_0x28982d,_0x5941c0,_0x338d79,_0x224a6d,_0x8c3408){var _0x3fe406,_0xbc8d79,_0x59d7a3,_0x54cd7e;_0x8c3408[_0x4039('0x4d')]=intUtil[_0x4039('0x4e')](_0x8c3408['serverUrl']);_0x8c3408[_0x4039('0x46')]=intUtil['stripTrailingSlash'](_0x8c3408[_0x4039('0x46')]);if(_0x224a6d&&_0x224a6d[_0x4039('0x4f')]){logger[_0x4039('0x20')]('['+_0x28982d[_0x4039('0x6e')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x28982d['recordingURL']=util[_0x4039('0x34')](_0x4039('0x51'),_0x8c3408[_0x4039('0x4d')],_0x28982d['uniqueid'],md5(_0x28982d['uniqueid']));}else{_0x28982d['recordingURL']='';}return getConnection(_0x8c3408)[_0x4039('0x1d')](function(_0x25add1){_0x54cd7e=_0x25add1;if(!_[_0x4039('0x19')](_0x338d79)){return getUser(_0x8c3408,_0x338d79[_0x4039('0x42')],_0x54cd7e);}else{return getUser(_0x8c3408,null,_0x54cd7e);}})[_0x4039('0x1d')](function(_0x4c359e){_0x3fe406=_0x4c359e;return getEndUser(_0x8c3408,_0x5941c0,_0x28982d['calleridname'],_0x28982d[_0x4039('0x54')],_0x54cd7e);})[_0x4039('0x1d')](function(_0x5857a0){_0xbc8d79=_0x5857a0;return getTicket(_0x8c3408,_0x3fe406,_0xbc8d79,_0x5941c0,_0x28982d,_0x5941c0[_0x4039('0x55')],_0x54cd7e);})[_0x4039('0x1d')](function(_0x535ed8){_0x59d7a3=_0x535ed8;logger[_0x4039('0x20')]('['+_0x28982d['lastevent']['toUpperCase']()+_0x4039('0x6f'),_0x59d7a3['id']);logger[_0x4039('0x20')]('['+_0x28982d['lastevent'][_0x4039('0x70')]()+_0x4039('0x71'),_0x8c3408[_0x4039('0x3b')]);})[_0x4039('0x62')](function(_0x15c2dd){logger['error']('['+_0x28982d['lastevent'][_0x4039('0x70')]()+']',JSON[_0x4039('0x63')](_0x15c2dd));});};