Built motion from commit e02f907f.|2.6.14
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xda01=['format','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','calleridnum','Fields','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:browser:url','%s/%s/e','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','outbound','remoteUri','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','trigger:salesforce:display','unmanaged','toUpperCase','lastevent',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','md5','jsforce','util','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','localhost','socket.io-emitter','emit','assign','getString','Subjects','ticketType','Task','ActivityDate','IsReminderSet','IsRecurrence','endUserType','WhoId','account','WhatId','contact','ContactId','AccountId','leadId','Association\x20between\x20Case\x20and\x20Lead\x20skipped','sobject','create','isNil','User','execute','then','length','find','Agent\x20%s\x20found.','Name','info','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','resolve','user_id','display_name','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','cloneDeep','additionalSearchContact','$or','Contact','additionalSearchLead','merge','Lead','account_contact_lead','additionalSearchAccount','Account','Phone','attributes','type','toLowerCase','Enduser\x20with\x20phone\x20%s\x20not\x20found','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','LastName','<unknown>','Caller\x20-\x20%s','lead','Company','No\x20Company','upperFirst','forEach','string','idField','variable','variableName','customVariable','Variable','name','password','securityToken','Connection','https://login.salesforce.com','clientId','clientSecret','username','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL'];(function(_0x556b48,_0x9161b1){var _0x344f73=function(_0x480c3b){while(--_0x480c3b){_0x556b48['push'](_0x556b48['shift']());}};_0x344f73(++_0x9161b1);}(_0xda01,0x194));var _0x1da0=function(_0x157e1d,_0x189cb3){_0x157e1d=_0x157e1d-0x0;var _0x10ee85=_0xda01[_0x157e1d];return _0x10ee85;};'use strict';var _=require(_0x1da0('0x0'));var rp=require(_0x1da0('0x1'));var moment=require(_0x1da0('0x2'));var BPromise=require('bluebird');var md5=require(_0x1da0('0x3'));var jsforce=require(_0x1da0('0x4'));var util=require(_0x1da0('0x5'));var Redis=require('ioredis');var intUtil=require(_0x1da0('0x6'));var config=require(_0x1da0('0x7'));var logger=require(_0x1da0('0x8'))(_0x1da0('0x9'));config['redis']=_['defaults'](config[_0x1da0('0xa')],{'host':_0x1da0('0xb'),'port':0x18eb});var io=require(_0x1da0('0xc'))(new Redis(config['redis']));function emit(_0x1c3762,_0x580db8,_0x582882){io['to'](_0x1c3762)[_0x1da0('0xd')](_0x580db8,_0x582882);}function getTicket(_0x4e0ebc,_0x559ea8,_0x2c8b80,_0x20ab30,_0xd51488,_0xa8123e,_0x33ffe2,_0x19e6b1){var _0x5e629b=Object[_0x1da0('0xe')]({},{'OwnerId':_0x559ea8['id'],'Subject':intUtil[_0x1da0('0xf')](_0x20ab30[_0x1da0('0x10')],_0xd51488,'\x20'),'Description':intUtil[_0x1da0('0xf')](_0x20ab30['Descriptions'],_0xd51488,'\x0a')},getCustomFields(_0xa8123e,_0xd51488));if(_0x2c8b80){if(_0x20ab30[_0x1da0('0x11')]===_0x1da0('0x12')){_0x5e629b[_0x1da0('0x13')]=moment['utc']();_0x5e629b[_0x1da0('0x14')]=![];_0x5e629b[_0x1da0('0x15')]=![];if(_0x2c8b80[_0x1da0('0x16')]==='contact'||_0x2c8b80[_0x1da0('0x16')]==='lead'){_0x5e629b[_0x1da0('0x17')]=_0x2c8b80['id'];}else if(_0x2c8b80[_0x1da0('0x16')]===_0x1da0('0x18')){_0x5e629b[_0x1da0('0x19')]=_0x2c8b80['id'];}}else if(_0x20ab30['ticketType']==='Case'){if(_0x2c8b80[_0x1da0('0x16')]===_0x1da0('0x1a')){_0x5e629b[_0x1da0('0x1b')]=_0x2c8b80['id'];}else if(_0x2c8b80[_0x1da0('0x16')]===_0x1da0('0x18')){_0x5e629b[_0x1da0('0x1c')]=_0x2c8b80['id'];}else if(_0x2c8b80[_0x1da0('0x16')]==='lead'&&_0x20ab30[_0x1da0('0x1d')]){_0x5e629b[_0x20ab30[_0x1da0('0x1d')]]=_0x2c8b80['id'];}else{logger['info'](_0x1da0('0x1e'));}}}return _0x33ffe2[_0x1da0('0x1f')](_0x20ab30[_0x1da0('0x11')])[_0x1da0('0x20')](_0x5e629b);}function getUser(_0x51597c,_0x3069f8,_0x23ac88){if(!_[_0x1da0('0x21')](_0x3069f8)&&intUtil['validateEmail'](_0x3069f8)){var _0x3339e0={'Email':_0x3069f8};var _0x65d05f={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x23ac88[_0x1da0('0x1f')](_0x1da0('0x22'))['find'](_0x3339e0,_0x65d05f)[_0x1da0('0x23')]()[_0x1da0('0x24')](function(_0x61278d){if(_0x61278d[_0x1da0('0x25')]){var _0x3efc5a=_[_0x1da0('0x26')](_0x61278d,function(_0x3041e3){return _0x3041e3['Email']===_0x3069f8;});if(_0x3efc5a){logger['info'](_0x1da0('0x27'),_0x3069f8);return BPromise['resolve']({'id':_0x3efc5a['Id'],'name':_0x3efc5a[_0x1da0('0x28')]});}}else{logger[_0x1da0('0x29')](_0x1da0('0x2a'),_0x3069f8);return _0x23ac88[_0x1da0('0x2b')]()[_0x1da0('0x24')](function(_0x36abda){return BPromise[_0x1da0('0x2c')]({'id':_0x36abda[_0x1da0('0x2d')],'name':_0x36abda[_0x1da0('0x2e')]});});}});}else{logger[_0x1da0('0x29')](_0x1da0('0x2a'),_0x3069f8);return _0x23ac88[_0x1da0('0x2b')]()['then'](function(_0x34d95d){return BPromise[_0x1da0('0x2c')]({'id':_0x34d95d['user_id'],'name':_0x34d95d['display_name']});});}}function getEndUser(_0x1d0443,_0x5ee774,_0x49ef2f,_0x43c077,_0x998074){var _0x37db59={'$or':{'Phone':_0x43c077}};var _0x5630c3={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x1da0('0x2c')]()[_0x1da0('0x24')](function(){logger[_0x1da0('0x29')](_0x1da0('0x2f'),_0x43c077,_0x5ee774[_0x1da0('0x30')]);switch(_0x5ee774['moduleSearch']){case _0x1da0('0x31'):var _0x1e01ed=_[_0x1da0('0x32')](_0x37db59);if(_0x5ee774[_0x1da0('0x33')]){var _0x1eedc8={};_0x1eedc8[_0x5ee774[_0x1da0('0x33')]]=_0x43c077;_['merge'](_0x1e01ed[_0x1da0('0x34')],_0x1eedc8);}return _0x998074['sobject'](_0x1da0('0x35'))['find'](_0x1e01ed,_0x5630c3)[_0x1da0('0x23')]()[_0x1da0('0x24')](function(_0x5ba7c9){if(_0x5ba7c9&&_0x5ba7c9['length']){return _0x5ba7c9;}else{var _0x6527a7=_['cloneDeep'](_0x37db59);if(_0x5ee774[_0x1da0('0x36')]){var _0x3fe0c2={};_0x3fe0c2[_0x5ee774['additionalSearchLead']]=_0x43c077;_[_0x1da0('0x37')](_0x6527a7['$or'],_0x3fe0c2);}return _0x998074[_0x1da0('0x1f')](_0x1da0('0x38'))[_0x1da0('0x26')](_0x6527a7,_0x5630c3);}});case _0x1da0('0x39'):var _0x301e02=_[_0x1da0('0x32')](_0x37db59);if(_0x5ee774[_0x1da0('0x3a')]){var _0x1eedc8={};_0x1eedc8[_0x5ee774[_0x1da0('0x3a')]]=_0x43c077;_[_0x1da0('0x37')](_0x301e02[_0x1da0('0x34')],_0x1eedc8);}return _0x998074[_0x1da0('0x1f')](_0x1da0('0x3b'))['find'](_0x301e02,_0x5630c3)['execute']()[_0x1da0('0x24')](function(_0x28a323){if(_0x28a323&&_0x28a323[_0x1da0('0x25')]){return _0x28a323;}else{var _0x53ca85=_[_0x1da0('0x32')](_0x37db59);if(_0x5ee774['additionalSearchContact']){var _0x1069d5={};_0x1069d5[_0x5ee774[_0x1da0('0x33')]]=_0x43c077;_[_0x1da0('0x37')](_0x53ca85[_0x1da0('0x34')],_0x1069d5);}return _0x998074[_0x1da0('0x1f')](_0x1da0('0x35'))[_0x1da0('0x26')](_0x53ca85,_0x5630c3)[_0x1da0('0x24')](function(_0x21843b){if(_0x21843b&&_0x21843b['length']){return _0x21843b;}else{var _0x283242=_[_0x1da0('0x32')](_0x37db59);if(_0x5ee774[_0x1da0('0x36')]){var _0x4e338e={};_0x4e338e[_0x5ee774[_0x1da0('0x36')]]=_0x43c077;_['merge'](_0x283242[_0x1da0('0x34')],_0x4e338e);}return _0x998074[_0x1da0('0x1f')](_0x1da0('0x38'))[_0x1da0('0x26')](_0x283242,_0x5630c3);}});}});case'contact':var _0x1e01ed=_['cloneDeep'](_0x37db59);if(_0x5ee774['additionalSearchContact']){var _0x1eedc8={};_0x1eedc8[_0x5ee774['additionalSearchContact']]=_0x43c077;_[_0x1da0('0x37')](_0x1e01ed[_0x1da0('0x34')],_0x1eedc8);}return _0x998074[_0x1da0('0x1f')](_0x1da0('0x35'))[_0x1da0('0x26')](_0x1e01ed,_0x5630c3)[_0x1da0('0x23')]();case'lead':var _0x2cc039=_[_0x1da0('0x32')](_0x37db59);if(_0x5ee774['additionalSearchLead']){var _0x1eedc8={};_0x1eedc8[_0x5ee774[_0x1da0('0x36')]]=_0x43c077;_[_0x1da0('0x37')](_0x2cc039[_0x1da0('0x34')],_0x1eedc8);}return _0x998074[_0x1da0('0x1f')](_0x1da0('0x38'))['find'](_0x2cc039,_0x5630c3);case _0x1da0('0x18'):var _0x301e02=_[_0x1da0('0x32')](_0x37db59);if(_0x5ee774[_0x1da0('0x3a')]){var _0x1eedc8={};_0x1eedc8[_0x5ee774[_0x1da0('0x3a')]]=_0x43c077;_[_0x1da0('0x37')](_0x301e02[_0x1da0('0x34')],_0x1eedc8);}return _0x998074['sobject'](_0x1da0('0x3b'))[_0x1da0('0x26')](_0x301e02,_0x5630c3);default:return null;}})[_0x1da0('0x24')](function(_0x5105bd){if(_0x5105bd&&_0x5105bd['length']){var _0x15e83b=_['first'](_0x5105bd);if(_0x15e83b){return BPromise[_0x1da0('0x2c')]({'id':_0x15e83b['Id'],'name':_0x15e83b[_0x1da0('0x28')],'phone':_0x15e83b[_0x1da0('0x3c')],'endUserType':_0x15e83b[_0x1da0('0x3d')][_0x1da0('0x3e')][_0x1da0('0x3f')]()});}}})[_0x1da0('0x24')](function(_0x3c7e2f){if(_0x3c7e2f){logger[_0x1da0('0x29')]('Enduser\x20(%s)\x20with\x20phone\x20%s\x20found',_0x3c7e2f['endUserType'],_0x43c077);return BPromise[_0x1da0('0x2c')](_0x3c7e2f);}else{logger[_0x1da0('0x29')](_0x1da0('0x40'),_0x43c077);var _0xbc7db3={'Phone':_0x43c077};if(_0x5ee774[_0x1da0('0x41')]){if(_0x5ee774['moduleCreate']===_0x1da0('0x1a')){logger[_0x1da0('0x29')](_0x1da0('0x42'),_0x43c077,_0x5ee774['moduleCreate']);_0xbc7db3[_0x1da0('0x43')]=_0x49ef2f!==_0x1da0('0x44')?_0x49ef2f:util['format'](_0x1da0('0x45'),_0x43c077);}else if(_0x5ee774[_0x1da0('0x41')]===_0x1da0('0x46')){logger['info'](_0x1da0('0x42'),_0x43c077,_0x5ee774['moduleCreate']);_0xbc7db3['LastName']=_0x49ef2f!==_0x1da0('0x44')?_0x49ef2f:util['format'](_0x1da0('0x45'),_0x43c077);_0xbc7db3[_0x1da0('0x47')]=_0x1da0('0x48');}else if(_0x5ee774[_0x1da0('0x41')]===_0x1da0('0x18')){logger[_0x1da0('0x29')](_0x1da0('0x42'),_0x43c077,_0x5ee774[_0x1da0('0x41')]);_0xbc7db3[_0x1da0('0x28')]=_0x49ef2f!==_0x1da0('0x44')?_0x49ef2f:util['format'](_0x1da0('0x45'),_0x43c077);}else{return null;}}return _0x998074[_0x1da0('0x1f')](_[_0x1da0('0x49')](_0x5ee774[_0x1da0('0x41')]))['create'](_0xbc7db3)['then'](function(_0x410a15){return BPromise[_0x1da0('0x2c')]({'id':_0x410a15['id'],'endUserType':_0x5ee774[_0x1da0('0x41')]});});}});}function getCustomFields(_0x13050e,_0x2fd5e7){var _0x318825={};if(_0x13050e[_0x1da0('0x25')]>0x0){_[_0x1da0('0x4a')](_0x13050e,function(_0x51b4db){if(_['includes']([_0x1da0('0x4b'),'picklist'],_0x51b4db[_0x1da0('0x3e')])&&_0x51b4db[_0x1da0('0x4c')]){_0x318825[_0x51b4db['idField']]=_0x51b4db['content']['toString']();}else if(_0x51b4db[_0x1da0('0x3e')]===_0x1da0('0x4d')&&_0x51b4db[_0x1da0('0x4e')]&&_0x51b4db[_0x1da0('0x4c')]){_0x2fd5e7[_0x51b4db[_0x1da0('0x4e')]]&&(_0x318825[_0x51b4db['idField']]=_0x2fd5e7[_0x51b4db[_0x1da0('0x4e')]]['toString']());}else if(_0x51b4db[_0x1da0('0x3e')]===_0x1da0('0x4f')&&_0x51b4db[_0x1da0('0x50')]&&_0x51b4db['Variable'][_0x1da0('0x51')]&&_0x51b4db[_0x1da0('0x4c')]){_0x2fd5e7[_0x51b4db[_0x1da0('0x50')]['name']['toLowerCase']()]&&(_0x318825[_0x51b4db[_0x1da0('0x4c')]]=_0x2fd5e7[_0x51b4db[_0x1da0('0x50')][_0x1da0('0x51')]['toLowerCase']()]['toString']());}});}return _0x318825;}function getConnection(_0x27fbc6){var _0x11b84e=_0x27fbc6[_0x1da0('0x52')]['concat'](_0x27fbc6[_0x1da0('0x53')]);var _0x558d7a=new jsforce[(_0x1da0('0x54'))]({'oauth2':{'loginUrl':_0x27fbc6['remoteUri']||_0x1da0('0x55'),'clientId':_0x27fbc6[_0x1da0('0x56')],'clientSecret':_0x27fbc6[_0x1da0('0x57')]}});return _0x558d7a['login'](_0x27fbc6[_0x1da0('0x58')],_0x11b84e)[_0x1da0('0x24')](function(){logger[_0x1da0('0x29')]('Connection\x20established.');return _0x558d7a;});}exports[_0x1da0('0x59')]=function(_0x2de448,_0x4cee28,_0x555ce2,_0x500da7,_0x34f82b,_0x5f2662){var _0x300b69,_0xe54949,_0x30712e,_0x18a3fc;_0x5f2662[_0x1da0('0x5a')]=intUtil[_0x1da0('0x5b')](_0x5f2662['serverUrl']);_0x5f2662['remoteUri']=intUtil[_0x1da0('0x5b')](_0x5f2662['remoteUri']);if(_0x34f82b&&_0x34f82b[_0x1da0('0x5c')]){logger[_0x1da0('0x29')](_0x1da0('0x5d'),_0x1da0('0x5e'));_0x4cee28[_0x1da0('0x5f')]=util[_0x1da0('0x60')](_0x1da0('0x61'),_0x5f2662[_0x1da0('0x5a')],_0x4cee28[_0x1da0('0x62')],md5(_0x4cee28[_0x1da0('0x62')]));}else{_0x4cee28[_0x1da0('0x5f')]='';}return getConnection(_0x5f2662)['then'](function(_0x362c3c){_0x18a3fc=_0x362c3c;return getUser(_0x5f2662,_0x500da7[_0x1da0('0x63')],_0x18a3fc);})[_0x1da0('0x24')](function(_0xd8f1cd){_0x300b69=_0xd8f1cd;return getEndUser(_0x5f2662,_0x555ce2,_0x4cee28[_0x1da0('0x64')],_0x4cee28[_0x1da0('0x65')],_0x18a3fc);})['then'](function(_0x5ba12d){_0xe54949=_0x5ba12d;return getTicket(_0x5f2662,_0x300b69,_0xe54949,_0x555ce2,_0x4cee28,_0x555ce2[_0x1da0('0x66')],_0x18a3fc,_0x1da0('0x59'));})[_0x1da0('0x24')](function(_0x572a32){_0x30712e=_0x572a32;logger[_0x1da0('0x29')](_0x1da0('0x67'),_0x30712e['id']);logger[_0x1da0('0x29')](_0x1da0('0x68'),_0x30712e['id'],_0x500da7[_0x1da0('0x51')],_0x5f2662[_0x1da0('0x3e')]);switch(_0x5f2662[_0x1da0('0x3e')]){case _0x1da0('0x69'):emit(util[_0x1da0('0x60')](_0x1da0('0x6a'),_0x500da7[_0x1da0('0x51')]),'trigger:salesforce:display',{'recordId':_0x30712e['id']});break;case'newTab':emit(util['format'](_0x1da0('0x6a'),_0x500da7['name']),_0x1da0('0x6b'),{'uri':util[_0x1da0('0x60')](_0x1da0('0x6c'),_0x18a3fc['instanceUrl'],_0x30712e['id'])});break;default:logger[_0x1da0('0x6d')](_0x1da0('0x6e'));}})[_0x1da0('0x6f')](function(_0x52f3d1){logger['error'](_0x1da0('0x5d'),_0x52f3d1);});};exports[_0x1da0('0x70')]=function(_0x27a42a,_0x36518e,_0x6526d6,_0x5d841b,_0x251230,_0x703496,_0x151b06){var _0x14de18,_0x5c41e1,_0x332f71,_0x37247f;_0x703496['serverUrl']=intUtil[_0x1da0('0x5b')](_0x703496['serverUrl']);_0x703496['remoteUri']=intUtil['stripTrailingSlash'](_0x703496[_0x1da0('0x71')]);if(_0x151b06&&_0x151b06['recordingFormat']&&_0x151b06[_0x1da0('0x72')]!=='none'){logger[_0x1da0('0x29')](_0x1da0('0x73'),_0x1da0('0x5e'));_0x36518e[_0x1da0('0x5f')]=util[_0x1da0('0x60')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x703496['serverUrl'],_0x36518e[_0x1da0('0x62')],md5(_0x36518e[_0x1da0('0x62')]));}return getConnection(_0x703496)[_0x1da0('0x24')](function(_0x39e1a4){_0x37247f=_0x39e1a4;return getUser(_0x703496,_0x5d841b['email'],_0x37247f);})[_0x1da0('0x24')](function(_0x5a5994){_0x14de18=_0x5a5994;return getEndUser(_0x703496,_0x6526d6,_0x36518e[_0x1da0('0x74')],_0x36518e[_0x1da0('0x75')],_0x37247f);})[_0x1da0('0x24')](function(_0x3fd740){_0x5c41e1=_0x3fd740;return getTicket(_0x703496,_0x14de18,_0x5c41e1,_0x6526d6,_0x36518e,_0x6526d6['Fields'],_0x37247f,'outbound');})['then'](function(_0x4fd0ae){_0x332f71=_0x4fd0ae;logger[_0x1da0('0x29')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x332f71['id']);logger['info'](_0x1da0('0x76'),_0x332f71['id'],_0x5d841b['name'],_0x703496[_0x1da0('0x3e')]);switch(_0x703496[_0x1da0('0x3e')]){case _0x1da0('0x69'):emit(util[_0x1da0('0x60')]('user:%s',_0x5d841b[_0x1da0('0x51')]),_0x1da0('0x77'),{'recordId':_0x332f71['id']});break;case'newTab':emit(util[_0x1da0('0x60')](_0x1da0('0x6a'),_0x5d841b[_0x1da0('0x51')]),_0x1da0('0x6b'),{'uri':util[_0x1da0('0x60')](_0x1da0('0x6c'),_0x37247f['instanceUrl'],_0x332f71['id'])});break;default:logger[_0x1da0('0x6d')](_0x1da0('0x73'),'Salesforce\x20account\x20type\x20not\x20recognized');}})[_0x1da0('0x6f')](function(_0x4c7bcd){logger[_0x1da0('0x6d')]('[OUTBOUND]',_0x4c7bcd);});};exports[_0x1da0('0x78')]=function(_0x33513d,_0x437980,_0x270685,_0x74c225,_0x3721e9,_0x3e8151){var _0x1bcdb6,_0x2091ad,_0x4e69fd,_0x4c6a3e;_0x3e8151['serverUrl']=intUtil[_0x1da0('0x5b')](_0x3e8151['serverUrl']);_0x3e8151['remoteUri']=intUtil['stripTrailingSlash'](_0x3e8151[_0x1da0('0x71')]);if(_0x3721e9&&_0x3721e9['monitor_format']){logger[_0x1da0('0x29')]('['+_0x437980['lastevent'][_0x1da0('0x79')]()+']',_0x1da0('0x5e'));_0x437980[_0x1da0('0x5f')]=util[_0x1da0('0x60')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3e8151[_0x1da0('0x5a')],_0x437980[_0x1da0('0x62')],md5(_0x437980[_0x1da0('0x62')]));}else{_0x437980[_0x1da0('0x5f')]='';}return getConnection(_0x3e8151)['then'](function(_0x101588){_0x4c6a3e=_0x101588;if(!_[_0x1da0('0x21')](_0x74c225)){return getUser(_0x3e8151,_0x74c225[_0x1da0('0x51')],_0x4c6a3e);}else{return getUser(_0x3e8151,null,_0x4c6a3e);}})[_0x1da0('0x24')](function(_0x1caf20){_0x1bcdb6=_0x1caf20;return getEndUser(_0x3e8151,_0x270685,_0x437980[_0x1da0('0x64')],_0x437980[_0x1da0('0x65')],_0x4c6a3e);})[_0x1da0('0x24')](function(_0x3e213e){_0x2091ad=_0x3e213e;return getTicket(_0x3e8151,_0x1bcdb6,_0x2091ad,_0x270685,_0x437980,_0x270685[_0x1da0('0x66')],_0x4c6a3e);})[_0x1da0('0x24')](function(_0x403be5){_0x4e69fd=_0x403be5;logger['info']('['+_0x437980[_0x1da0('0x7a')]['toUpperCase']()+_0x1da0('0x7b'),_0x4e69fd['id']);logger[_0x1da0('0x29')]('['+_0x437980[_0x1da0('0x7a')][_0x1da0('0x79')]()+_0x1da0('0x7c'),_0x3e8151[_0x1da0('0x3e')]);})[_0x1da0('0x6f')](function(_0x5c4332){logger[_0x1da0('0x6d')]('['+_0x437980[_0x1da0('0x7a')][_0x1da0('0x79')]()+']',_0x5c4332);});};