Built motion from commit (unavailable).|2.5.7
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x5e5b=['variableName','toString','customVariable','Variable','toLowerCase','password','securityToken','Connection','remoteUri','https://login.salesforce.com','clientSecret','login','username','Connection\x20established.','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','queue','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','name','user:%s','trigger:salesforce:display','newTab','instanceUrl','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','Fields','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','%s/%s/e','Salesforce\x20account\x20type\x20not\x20recognized','stringify','unmanaged','toUpperCase','lastevent',']\x20Ticket\x20%s\x20created.','lodash','bluebird','md5','jsforce','util','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','ticketType','utc','getString','Subjects','Descriptions','WhoId','assign','ContactId','sobject','create','isNil','validateEmail','User','find','then','length','Email','info','Agent\x20%s\x20found.','resolve','Name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','display_name','user_id','Task','moduleSearch','contact_lead','execute','Lead','contact','Contact','lead','Case','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','Phone','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','format','Caller\x20-\x20%s','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','No\x20Company','upperFirst','type','string','idField','content','variable'];(function(_0x3c42c5,_0x29f470){var _0x622e41=function(_0x41b703){while(--_0x41b703){_0x3c42c5['push'](_0x3c42c5['shift']());}};_0x622e41(++_0x29f470);}(_0x5e5b,0x113));var _0xb5e5=function(_0x1a71c2,_0x5778dc){_0x1a71c2=_0x1a71c2-0x0;var _0x216bc3=_0x5e5b[_0x1a71c2];return _0x216bc3;};'use strict';var _=require(_0xb5e5('0x0'));var rp=require('request-promise');var moment=require('moment');var BPromise=require(_0xb5e5('0x1'));var md5=require(_0xb5e5('0x2'));var jsforce=require(_0xb5e5('0x3'));var util=require(_0xb5e5('0x4'));var Redis=require(_0xb5e5('0x5'));var intUtil=require(_0xb5e5('0x6'));var config=require(_0xb5e5('0x7'));var logger=require(_0xb5e5('0x8'))(_0xb5e5('0x9'));config[_0xb5e5('0xa')]=_[_0xb5e5('0xb')](config[_0xb5e5('0xa')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xb5e5('0xa')]));function emit(_0x260df0,_0x6d10cb,_0xdcdacd){io['to'](_0x260df0)['emit'](_0x6d10cb,_0xdcdacd);}function getTicket(_0x2e328d,_0x343ecb,_0x557164,_0x4b2e95,_0xb496bf,_0x112ff1,_0xc4d11,_0x3a8933){var _0x32b0be={};if(_0x4b2e95[_0xb5e5('0xc')]==='Task'){_0x32b0be=Object['assign']({},{'OwnerId':_0x343ecb['id'],'ActivityDate':moment[_0xb5e5('0xd')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0xb5e5('0xe')](_0x4b2e95[_0xb5e5('0xf')],_0xb496bf,'\x20'),'Description':intUtil['getString'](_0x4b2e95[_0xb5e5('0x10')],_0xb496bf,'\x0a')},getCustomFields(_0x112ff1,_0xb496bf));if(_0x557164){_0x32b0be[_0xb5e5('0x11')]=_0x557164['id'];}}else if(_0x4b2e95[_0xb5e5('0xc')]==='Case'){_0x32b0be=Object[_0xb5e5('0x12')]({},{'OwnerId':_0x343ecb['id'],'Subject':intUtil[_0xb5e5('0xe')](_0x4b2e95[_0xb5e5('0xf')],_0xb496bf,'\x20'),'Description':intUtil['getString'](_0x4b2e95[_0xb5e5('0x10')],_0xb496bf,'\x0a')},getCustomFields(_0x112ff1,_0xb496bf));if(_0x557164){_0x32b0be[_0xb5e5('0x13')]=_0x557164['id'];}}return _0xc4d11[_0xb5e5('0x14')](_0x4b2e95[_0xb5e5('0xc')])[_0xb5e5('0x15')](_0x32b0be);}function getUser(_0x8e1042,_0x34e821,_0x1b94e9){if(!_[_0xb5e5('0x16')](_0x34e821)&&intUtil[_0xb5e5('0x17')](_0x34e821)){var _0xd1b200={'Email':_0x34e821};var _0x37c3cd={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x1b94e9[_0xb5e5('0x14')](_0xb5e5('0x18'))[_0xb5e5('0x19')](_0xd1b200,_0x37c3cd)['execute']()[_0xb5e5('0x1a')](function(_0x1d78d7){if(_0x1d78d7[_0xb5e5('0x1b')]){var _0x53873f=_[_0xb5e5('0x19')](_0x1d78d7,function(_0x408bd1){return _0x408bd1[_0xb5e5('0x1c')]===_0x34e821;});if(_0x53873f){logger[_0xb5e5('0x1d')](_0xb5e5('0x1e'),_0x34e821);return BPromise[_0xb5e5('0x1f')]({'id':_0x53873f['Id'],'name':_0x53873f[_0xb5e5('0x20')]});}}else{logger[_0xb5e5('0x1d')](_0xb5e5('0x21'),_0x34e821);return _0x1b94e9[_0xb5e5('0x22')]()[_0xb5e5('0x1a')](function(_0xd962f3){return BPromise[_0xb5e5('0x1f')]({'id':_0xd962f3['user_id'],'name':_0xd962f3[_0xb5e5('0x23')]});});}});}else{logger[_0xb5e5('0x1d')](_0xb5e5('0x21'),_0x34e821);return _0x1b94e9[_0xb5e5('0x22')]()[_0xb5e5('0x1a')](function(_0x358226){return BPromise[_0xb5e5('0x1f')]({'id':_0x358226[_0xb5e5('0x24')],'name':_0x358226[_0xb5e5('0x23')]});});}}function getEndUser(_0x430c3c,_0xa414d3,_0x39d21b,_0x348165,_0x535859){var _0x50c185={'Phone':_0x348165};var _0xcdbca5={'Id':!![],'Name':!![],'Phone':!![]};return BPromise['resolve']()[_0xb5e5('0x1a')](function(){if(_0xa414d3['ticketType']===_0xb5e5('0x25')){logger['info']('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x348165,_0xa414d3[_0xb5e5('0x26')]);switch(_0xa414d3[_0xb5e5('0x26')]){case _0xb5e5('0x27'):return _0x535859[_0xb5e5('0x14')]('Contact')['find'](_0x50c185,_0xcdbca5)[_0xb5e5('0x28')]()[_0xb5e5('0x1a')](function(_0x57f1b2){if(_0x57f1b2&&_0x57f1b2[_0xb5e5('0x1b')]){return _0x57f1b2;}else{return _0x535859[_0xb5e5('0x14')](_0xb5e5('0x29'))[_0xb5e5('0x19')](_0x50c185,_0xcdbca5);}});case _0xb5e5('0x2a'):return _0x535859['sobject'](_0xb5e5('0x2b'))['find'](_0x50c185,_0xcdbca5)[_0xb5e5('0x28')]();case _0xb5e5('0x2c'):return _0x535859[_0xb5e5('0x14')](_0xb5e5('0x29'))[_0xb5e5('0x19')](_0x50c185,_0xcdbca5);default:return null;}}else if(_0xa414d3[_0xb5e5('0xc')]===_0xb5e5('0x2d')){logger[_0xb5e5('0x1d')](_0xb5e5('0x2e'),_0x348165,'contact');return _0x535859[_0xb5e5('0x14')](_0xb5e5('0x2b'))[_0xb5e5('0x19')](_0x50c185,_0xcdbca5)[_0xb5e5('0x28')]();}})[_0xb5e5('0x1a')](function(_0x51f36a){if(_0x51f36a&&_0x51f36a[_0xb5e5('0x1b')]){var _0x4de557=_['find'](_0x51f36a,function(_0x1434bb){return _0x1434bb['Phone']===_0x348165;});if(_0x4de557){return BPromise[_0xb5e5('0x1f')]({'id':_0x4de557['Id'],'name':_0x4de557['Name'],'phone':_0x4de557[_0xb5e5('0x2f')]});}}})[_0xb5e5('0x1a')](function(_0x1f9690){if(_0x1f9690){logger[_0xb5e5('0x1d')]('Enduser\x20with\x20phone\x20%s\x20found.',_0x348165);return BPromise['resolve'](_0x1f9690);}else{logger[_0xb5e5('0x1d')](_0xb5e5('0x30'),_0x348165);var _0x49fded={'LastName':_0x39d21b!==_0xb5e5('0x31')?_0x39d21b:util[_0xb5e5('0x32')](_0xb5e5('0x33'),_0x348165),'Phone':_0x348165};if(_0xa414d3['moduleCreate']){if(_0xa414d3['moduleCreate']==='contact'){logger['info']('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x348165,_0xa414d3[_0xb5e5('0x34')]);}else if(_0xa414d3[_0xb5e5('0x34')]===_0xb5e5('0x2c')&&_0xa414d3[_0xb5e5('0xc')]===_0xb5e5('0x25')){logger[_0xb5e5('0x1d')](_0xb5e5('0x35'),_0x348165,_0xa414d3['moduleCreate']);_0x49fded['Company']=_0xb5e5('0x36');}else{return null;}}return _0x535859[_0xb5e5('0x14')](_[_0xb5e5('0x37')](_0xa414d3['moduleCreate']))[_0xb5e5('0x15')](_0x49fded);}});}function getCustomFields(_0x2c5032,_0x2295a3){var _0x4c10b7={};if(_0x2c5032['length']>0x0){_['forEach'](_0x2c5032,function(_0x2c7425){if(_0x2c7425[_0xb5e5('0x38')]===_0xb5e5('0x39')&&_0x2c7425[_0xb5e5('0x3a')]){_0x4c10b7[_0x2c7425['idField']]=_0x2c7425[_0xb5e5('0x3b')]['toString']();}else if(_0x2c7425[_0xb5e5('0x38')]===_0xb5e5('0x3c')&&_0x2c7425['variableName']&&_0x2c7425[_0xb5e5('0x3a')]){_0x2295a3[_0x2c7425[_0xb5e5('0x3d')]]&&(_0x4c10b7[_0x2c7425['idField']]=_0x2295a3[_0x2c7425[_0xb5e5('0x3d')]][_0xb5e5('0x3e')]());}else if(_0x2c7425['type']===_0xb5e5('0x3f')&&_0x2c7425[_0xb5e5('0x40')]&&_0x2c7425[_0xb5e5('0x40')]['name']&&_0x2c7425[_0xb5e5('0x3a')]){_0x2295a3[_0x2c7425[_0xb5e5('0x40')]['name'][_0xb5e5('0x41')]()]&&(_0x4c10b7[_0x2c7425['idField']]=_0x2295a3[_0x2c7425[_0xb5e5('0x40')]['name'][_0xb5e5('0x41')]()][_0xb5e5('0x3e')]());}});}return _0x4c10b7;}function getConnection(_0x3536eb){var _0x46b719=_0x3536eb[_0xb5e5('0x42')]['concat'](_0x3536eb[_0xb5e5('0x43')]);var _0x266ab1=new jsforce[(_0xb5e5('0x44'))]({'oauth2':{'loginUrl':_0x3536eb[_0xb5e5('0x45')]||_0xb5e5('0x46'),'clientId':_0x3536eb['clientId'],'clientSecret':_0x3536eb[_0xb5e5('0x47')]}});return _0x266ab1[_0xb5e5('0x48')](_0x3536eb[_0xb5e5('0x49')],_0x46b719)['then'](function(){logger[_0xb5e5('0x1d')](_0xb5e5('0x4a'));return _0x266ab1;});}exports['queue']=function(_0x323de1,_0x310a10,_0x51d96a,_0x515281,_0x525f37,_0x5a9b0c){var _0x2204f1,_0x1d7390,_0x18b6ec,_0x54e127;_0x5a9b0c[_0xb5e5('0x4b')]=intUtil[_0xb5e5('0x4c')](_0x5a9b0c[_0xb5e5('0x4b')]);_0x5a9b0c[_0xb5e5('0x45')]=intUtil[_0xb5e5('0x4c')](_0x5a9b0c[_0xb5e5('0x45')]);if(_0x525f37&&_0x525f37[_0xb5e5('0x4d')]){logger[_0xb5e5('0x1d')](_0xb5e5('0x4e'),'Recording\x20is\x20enabled!');_0x310a10[_0xb5e5('0x4f')]=util[_0xb5e5('0x32')](_0xb5e5('0x50'),_0x5a9b0c[_0xb5e5('0x4b')],_0x310a10[_0xb5e5('0x51')],md5(_0x310a10[_0xb5e5('0x51')]));}else{_0x310a10[_0xb5e5('0x4f')]='';}return getConnection(_0x5a9b0c)[_0xb5e5('0x1a')](function(_0x224cea){_0x54e127=_0x224cea;return getUser(_0x5a9b0c,_0x515281[_0xb5e5('0x52')],_0x54e127);})['then'](function(_0xb16bab){_0x2204f1=_0xb16bab;return getEndUser(_0x5a9b0c,_0x51d96a,_0x310a10[_0xb5e5('0x53')],_0x310a10['calleridnum'],_0x54e127);})[_0xb5e5('0x1a')](function(_0x4f3a40){_0x1d7390=_0x4f3a40;return getTicket(_0x5a9b0c,_0x2204f1,_0x1d7390,_0x51d96a,_0x310a10,_0x51d96a['Fields'],_0x54e127,_0xb5e5('0x54'));})[_0xb5e5('0x1a')](function(_0xde2431){_0x18b6ec=_0xde2431;logger[_0xb5e5('0x1d')](_0xb5e5('0x55'),_0x18b6ec['id']);logger[_0xb5e5('0x1d')](_0xb5e5('0x56'),_0x18b6ec['id'],_0x515281[_0xb5e5('0x57')],_0x5a9b0c['type']);switch(_0x5a9b0c[_0xb5e5('0x38')]){case'integrationTab':emit(util['format'](_0xb5e5('0x58'),_0x515281[_0xb5e5('0x57')]),_0xb5e5('0x59'),{'recordId':_0x18b6ec['id']});break;case _0xb5e5('0x5a'):emit(util['format'](_0xb5e5('0x58'),_0x515281['name']),'trigger:browser:url',{'uri':util[_0xb5e5('0x32')]('%s/%s/e',_0x54e127[_0xb5e5('0x5b')],_0x18b6ec['id'])});break;default:logger[_0xb5e5('0x5c')](_0xb5e5('0x5d'));}})[_0xb5e5('0x5e')](function(_0x26485a){logger[_0xb5e5('0x5c')](_0xb5e5('0x4e'),JSON['stringify'](_0x26485a));});};exports[_0xb5e5('0x5f')]=function(_0x5b96c7,_0x1e56bb,_0x4c0bf8,_0x4da0f6,_0x5b609d,_0x54ae67,_0xb07f17){var _0x5c3df5,_0x2e7e5c,_0x8e9ae9,_0x1dccb9;_0x54ae67[_0xb5e5('0x4b')]=intUtil[_0xb5e5('0x4c')](_0x54ae67[_0xb5e5('0x4b')]);_0x54ae67[_0xb5e5('0x45')]=intUtil[_0xb5e5('0x4c')](_0x54ae67[_0xb5e5('0x45')]);if(_0xb07f17&&_0xb07f17[_0xb5e5('0x60')]&&_0xb07f17[_0xb5e5('0x60')]!==_0xb5e5('0x61')){logger[_0xb5e5('0x1d')](_0xb5e5('0x62'),_0xb5e5('0x63'));_0x1e56bb[_0xb5e5('0x4f')]=util['format'](_0xb5e5('0x50'),_0x54ae67[_0xb5e5('0x4b')],_0x1e56bb[_0xb5e5('0x51')],md5(_0x1e56bb[_0xb5e5('0x51')]));}return getConnection(_0x54ae67)[_0xb5e5('0x1a')](function(_0x1c4dd2){_0x1dccb9=_0x1c4dd2;return getUser(_0x54ae67,_0x4da0f6[_0xb5e5('0x52')],_0x1dccb9);})[_0xb5e5('0x1a')](function(_0x1956af){_0x5c3df5=_0x1956af;return getEndUser(_0x54ae67,_0x4c0bf8,_0x1e56bb[_0xb5e5('0x64')],_0x1e56bb['destcalleridnum'],_0x1dccb9);})[_0xb5e5('0x1a')](function(_0xdc8277){_0x2e7e5c=_0xdc8277;return getTicket(_0x54ae67,_0x5c3df5,_0x2e7e5c,_0x4c0bf8,_0x1e56bb,_0x4c0bf8[_0xb5e5('0x65')],_0x1dccb9,'outbound');})[_0xb5e5('0x1a')](function(_0x35f2bc){_0x8e9ae9=_0x35f2bc;logger[_0xb5e5('0x1d')](_0xb5e5('0x66'),_0x8e9ae9['id']);logger[_0xb5e5('0x1d')](_0xb5e5('0x67'),_0x8e9ae9['id'],_0x4da0f6[_0xb5e5('0x57')],_0x54ae67[_0xb5e5('0x38')]);switch(_0x54ae67['type']){case _0xb5e5('0x68'):emit(util[_0xb5e5('0x32')]('user:%s',_0x4da0f6[_0xb5e5('0x57')]),'trigger:salesforce:display',{'recordId':_0x8e9ae9['id']});break;case _0xb5e5('0x5a'):emit(util[_0xb5e5('0x32')]('user:%s',_0x4da0f6[_0xb5e5('0x57')]),'trigger:browser:url',{'uri':util[_0xb5e5('0x32')](_0xb5e5('0x69'),_0x1dccb9['instanceUrl'],_0x8e9ae9['id'])});break;default:logger[_0xb5e5('0x5c')](_0xb5e5('0x62'),_0xb5e5('0x6a'));}})['catch'](function(_0x591f14){logger['error'](_0xb5e5('0x62'),JSON[_0xb5e5('0x6b')](_0x591f14));});};exports[_0xb5e5('0x6c')]=function(_0x3d7d7a,_0x50aca6,_0xda299a,_0x38e473,_0x4c0b3f,_0x5e5e5d){var _0x2d2774,_0x57be29,_0x4fb09d,_0x4bf127;_0x5e5e5d[_0xb5e5('0x4b')]=intUtil[_0xb5e5('0x4c')](_0x5e5e5d[_0xb5e5('0x4b')]);_0x5e5e5d[_0xb5e5('0x45')]=intUtil[_0xb5e5('0x4c')](_0x5e5e5d[_0xb5e5('0x45')]);if(_0x4c0b3f&&_0x4c0b3f[_0xb5e5('0x4d')]){logger[_0xb5e5('0x1d')]('['+_0x50aca6['lastevent'][_0xb5e5('0x6d')]()+']',_0xb5e5('0x63'));_0x50aca6[_0xb5e5('0x4f')]=util[_0xb5e5('0x32')](_0xb5e5('0x50'),_0x5e5e5d[_0xb5e5('0x4b')],_0x50aca6['uniqueid'],md5(_0x50aca6[_0xb5e5('0x51')]));}else{_0x50aca6['recordingURL']='';}return getConnection(_0x5e5e5d)[_0xb5e5('0x1a')](function(_0x3c7709){_0x4bf127=_0x3c7709;if(!_[_0xb5e5('0x16')](_0x38e473)){return getUser(_0x5e5e5d,_0x38e473[_0xb5e5('0x57')],_0x4bf127);}else{return getUser(_0x5e5e5d,null,_0x4bf127);}})[_0xb5e5('0x1a')](function(_0x5c9315){_0x2d2774=_0x5c9315;return getEndUser(_0x5e5e5d,_0xda299a,_0x50aca6[_0xb5e5('0x53')],_0x50aca6['calleridnum'],_0x4bf127);})['then'](function(_0x33cbb2){_0x57be29=_0x33cbb2;return getTicket(_0x5e5e5d,_0x2d2774,_0x57be29,_0xda299a,_0x50aca6,_0xda299a[_0xb5e5('0x65')],_0x4bf127);})[_0xb5e5('0x1a')](function(_0x2f18f7){_0x4fb09d=_0x2f18f7;logger[_0xb5e5('0x1d')]('['+_0x50aca6[_0xb5e5('0x6e')][_0xb5e5('0x6d')]()+_0xb5e5('0x6f'),_0x4fb09d['id']);logger[_0xb5e5('0x1d')]('['+_0x50aca6[_0xb5e5('0x6e')][_0xb5e5('0x6d')]()+']\x20Integration\x20account\x20type\x20%s.',_0x5e5e5d[_0xb5e5('0x38')]);})['catch'](function(_0xbb3133){logger[_0xb5e5('0x5c')]('['+_0x50aca6[_0xb5e5('0x6e')][_0xb5e5('0x6d')]()+']',JSON[_0xb5e5('0x6b')](_0xbb3133));});};