Built motion from commit (unavailable).|2.4.18
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xfb2a=['moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','lead','Company','No\x20Company','forEach','idField','content','toString','variableName','type','customVariable','Variable','name','toLowerCase','password','concat','securityToken','Connection','remoteUri','https://login.salesforce.com','clientId','login','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','uniqueid','recordingURL','email','queue','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','newTab','trigger:browser:url','instanceUrl','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','stringify','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridnum','Fields','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','%s/%s/e','error','Salesforce\x20account\x20type\x20not\x20recognized','catch','abandoned','calleridname','calleridnum','[ABANDONED]\x20Ticket\x20%s\x20created.','[ABANDONED]\x20Integration\x20account\x20type\x20%s.','[ABANDONED]','lodash','moment','bluebird','md5','jsforce','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','emit','ticketType','Task','assign','getString','Subjects','Descriptions','WhoId','ContactId','sobject','create','isNil','validateEmail','User','find','execute','then','length','Email','info','Agent\x20%s\x20found.','Name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','resolve','user_id','display_name','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','Contact','Lead','contact','Case','Phone','Enduser\x20with\x20phone\x20%s\x20found.','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','format','Caller\x20-\x20%s'];(function(_0x21bfab,_0x2fee48){var _0x4db318=function(_0x10396d){while(--_0x10396d){_0x21bfab['push'](_0x21bfab['shift']());}};_0x4db318(++_0x2fee48);}(_0xfb2a,0x11f));var _0xafb2=function(_0x20a584,_0xe384a5){_0x20a584=_0x20a584-0x0;var _0x4b41a8=_0xfb2a[_0x20a584];return _0x4b41a8;};'use strict';var _=require(_0xafb2('0x0'));var rp=require('request-promise');var moment=require(_0xafb2('0x1'));var BPromise=require(_0xafb2('0x2'));var md5=require(_0xafb2('0x3'));var jsforce=require(_0xafb2('0x4'));var util=require('util');var Redis=require(_0xafb2('0x5'));var intUtil=require(_0xafb2('0x6'));var config=require(_0xafb2('0x7'));var logger=require(_0xafb2('0x8'))('salesforce');config[_0xafb2('0x9')]=_['defaults'](config[_0xafb2('0x9')],{'host':_0xafb2('0xa'),'port':0x18eb});var io=require(_0xafb2('0xb'))(new Redis(config[_0xafb2('0x9')]));function emit(_0x10d57c,_0xc8dfb6,_0xa9889){io['to'](_0x10d57c)[_0xafb2('0xc')](_0xc8dfb6,_0xa9889);}function getTicket(_0x20e618,_0x581489,_0x5f2889,_0x42d5be,_0x2e6c4e,_0x1ee7ca,_0x264665,_0x283400){var _0x14d1e8={};if(_0x42d5be[_0xafb2('0xd')]===_0xafb2('0xe')){_0x14d1e8=Object[_0xafb2('0xf')]({},{'OwnerId':_0x581489['id'],'ActivityDate':moment['utc'](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0xafb2('0x10')](_0x42d5be[_0xafb2('0x11')],_0x2e6c4e,'\x20'),'Description':intUtil[_0xafb2('0x10')](_0x42d5be[_0xafb2('0x12')],_0x2e6c4e,'\x0a')},getCustomFields(_0x1ee7ca,_0x2e6c4e));if(_0x5f2889){_0x14d1e8[_0xafb2('0x13')]=_0x5f2889['id'];}}else if(_0x42d5be[_0xafb2('0xd')]==='Case'){_0x14d1e8=Object[_0xafb2('0xf')]({},{'OwnerId':_0x581489['id'],'Subject':intUtil[_0xafb2('0x10')](_0x42d5be['Subjects'],_0x2e6c4e,'\x20'),'Description':intUtil[_0xafb2('0x10')](_0x42d5be[_0xafb2('0x12')],_0x2e6c4e,'\x0a')},getCustomFields(_0x1ee7ca,_0x2e6c4e));if(_0x5f2889){_0x14d1e8[_0xafb2('0x14')]=_0x5f2889['id'];}}return _0x264665[_0xafb2('0x15')](_0x42d5be['ticketType'])[_0xafb2('0x16')](_0x14d1e8);}function getUser(_0x57dd9a,_0x348111,_0x4a8f51){if(!_[_0xafb2('0x17')](_0x348111)&&intUtil[_0xafb2('0x18')](_0x348111)){var _0x9ac771={'Email':_0x348111};var _0x37f922={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x4a8f51[_0xafb2('0x15')](_0xafb2('0x19'))[_0xafb2('0x1a')](_0x9ac771,_0x37f922)[_0xafb2('0x1b')]()[_0xafb2('0x1c')](function(_0x20bc9f){if(_0x20bc9f[_0xafb2('0x1d')]){var _0x49db8b=_[_0xafb2('0x1a')](_0x20bc9f,function(_0x2666f0){return _0x2666f0[_0xafb2('0x1e')]===_0x348111;});if(_0x49db8b){logger[_0xafb2('0x1f')](_0xafb2('0x20'),_0x348111);return BPromise['resolve']({'id':_0x49db8b['Id'],'name':_0x49db8b[_0xafb2('0x21')]});}}else{logger[_0xafb2('0x1f')](_0xafb2('0x22'),_0x348111);return _0x4a8f51[_0xafb2('0x23')]()[_0xafb2('0x1c')](function(_0x46d473){return BPromise[_0xafb2('0x24')]({'id':_0x46d473[_0xafb2('0x25')],'name':_0x46d473[_0xafb2('0x26')]});});}});}else{logger['info'](_0xafb2('0x22'),_0x348111);return _0x4a8f51['identity']()[_0xafb2('0x1c')](function(_0x2d127f){return BPromise[_0xafb2('0x24')]({'id':_0x2d127f[_0xafb2('0x25')],'name':_0x2d127f['display_name']});});}}function getEndUser(_0x408a86,_0xda2bc2,_0x2ec556,_0x44c87d,_0x174cdc){var _0xbc8e10={'Phone':_0x44c87d};var _0x1bb43b={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0xafb2('0x24')]()[_0xafb2('0x1c')](function(){if(_0xda2bc2[_0xafb2('0xd')]==='Task'){logger[_0xafb2('0x1f')](_0xafb2('0x27'),_0x44c87d,_0xda2bc2[_0xafb2('0x28')]);switch(_0xda2bc2[_0xafb2('0x28')]){case _0xafb2('0x29'):return _0x174cdc[_0xafb2('0x15')](_0xafb2('0x2a'))[_0xafb2('0x1a')](_0xbc8e10,_0x1bb43b)[_0xafb2('0x1b')]()[_0xafb2('0x1c')](function(_0x1d6c0a){if(_0x1d6c0a&&_0x1d6c0a[_0xafb2('0x1d')]){return _0x1d6c0a;}else{return _0x174cdc[_0xafb2('0x15')](_0xafb2('0x2b'))[_0xafb2('0x1a')](_0xbc8e10,_0x1bb43b);}});case _0xafb2('0x2c'):return _0x174cdc[_0xafb2('0x15')](_0xafb2('0x2a'))['find'](_0xbc8e10,_0x1bb43b)[_0xafb2('0x1b')]();case'lead':return _0x174cdc[_0xafb2('0x15')](_0xafb2('0x2b'))[_0xafb2('0x1a')](_0xbc8e10,_0x1bb43b);default:return null;}}else if(_0xda2bc2[_0xafb2('0xd')]===_0xafb2('0x2d')){logger[_0xafb2('0x1f')](_0xafb2('0x27'),_0x44c87d,_0xafb2('0x2c'));return _0x174cdc['sobject'](_0xafb2('0x2a'))[_0xafb2('0x1a')](_0xbc8e10,_0x1bb43b)[_0xafb2('0x1b')]();}})['then'](function(_0x25be45){if(_0x25be45&&_0x25be45[_0xafb2('0x1d')]){var _0x4f8c55=_[_0xafb2('0x1a')](_0x25be45,function(_0x23216e){return _0x23216e['Phone']===_0x44c87d;});if(_0x4f8c55){return BPromise[_0xafb2('0x24')]({'id':_0x4f8c55['Id'],'name':_0x4f8c55[_0xafb2('0x21')],'phone':_0x4f8c55[_0xafb2('0x2e')]});}}})[_0xafb2('0x1c')](function(_0x288e97){if(_0x288e97){logger[_0xafb2('0x1f')](_0xafb2('0x2f'),_0x44c87d);return BPromise[_0xafb2('0x24')](_0x288e97);}else{logger[_0xafb2('0x1f')](_0xafb2('0x30'),_0x44c87d);var _0x35efdd={'LastName':_0x2ec556!==_0xafb2('0x31')?_0x2ec556:util[_0xafb2('0x32')](_0xafb2('0x33'),_0x44c87d),'Phone':_0x44c87d};if(_0xda2bc2[_0xafb2('0x34')]){if(_0xda2bc2[_0xafb2('0x34')]===_0xafb2('0x2c')){logger[_0xafb2('0x1f')](_0xafb2('0x35'),_0x44c87d,_0xda2bc2['moduleCreate']);}else if(_0xda2bc2[_0xafb2('0x34')]===_0xafb2('0x36')&&_0xda2bc2['ticketType']===_0xafb2('0xe')){logger['info'](_0xafb2('0x35'),_0x44c87d,_0xda2bc2[_0xafb2('0x34')]);_0x35efdd[_0xafb2('0x37')]=_0xafb2('0x38');}else{return null;}}return _0x174cdc[_0xafb2('0x15')](_['upperFirst'](_0xda2bc2[_0xafb2('0x34')]))['create'](_0x35efdd);}});}function getCustomFields(_0x75d0c0,_0x44db31){var _0x203704={};if(_0x75d0c0['length']>0x0){_[_0xafb2('0x39')](_0x75d0c0,function(_0x3af010){if(_0x3af010['type']==='string'&&_0x3af010[_0xafb2('0x3a')]){_0x203704[_0x3af010[_0xafb2('0x3a')]]=_0x3af010[_0xafb2('0x3b')][_0xafb2('0x3c')]();}else if(_0x3af010['type']==='variable'&&_0x3af010[_0xafb2('0x3d')]&&_0x3af010[_0xafb2('0x3a')]){_0x44db31[_0x3af010[_0xafb2('0x3d')]]&&(_0x203704[_0x3af010[_0xafb2('0x3a')]]=_0x44db31[_0x3af010[_0xafb2('0x3d')]][_0xafb2('0x3c')]());}else if(_0x3af010[_0xafb2('0x3e')]===_0xafb2('0x3f')&&_0x3af010[_0xafb2('0x40')]&&_0x3af010['Variable']['name']&&_0x3af010[_0xafb2('0x3a')]){_0x44db31[_0x3af010['Variable'][_0xafb2('0x41')]['toLowerCase']()]&&(_0x203704[_0x3af010[_0xafb2('0x3a')]]=_0x44db31[_0x3af010['Variable']['name'][_0xafb2('0x42')]()][_0xafb2('0x3c')]());}});}return _0x203704;}function getConnection(_0x329c97){var _0x3e6ac3=_0x329c97[_0xafb2('0x43')][_0xafb2('0x44')](_0x329c97[_0xafb2('0x45')]);var _0x898f63=new jsforce[(_0xafb2('0x46'))]({'oauth2':{'loginUrl':_0x329c97[_0xafb2('0x47')]||_0xafb2('0x48'),'clientId':_0x329c97[_0xafb2('0x49')],'clientSecret':_0x329c97['clientSecret']}});return _0x898f63[_0xafb2('0x4a')](_0x329c97['username'],_0x3e6ac3)[_0xafb2('0x1c')](function(){logger[_0xafb2('0x1f')]('Connection\x20established.');return _0x898f63;});}exports['queue']=function(_0x291e8f,_0x27615f,_0x303916,_0x4b2cbd,_0x5a1899,_0x2488cc){var _0x293d02,_0x435f9f,_0x5e3c7c,_0x4bc9ff;_0x2488cc['serverUrl']=intUtil[_0xafb2('0x4b')](_0x2488cc[_0xafb2('0x4c')]);_0x2488cc[_0xafb2('0x47')]=intUtil[_0xafb2('0x4b')](_0x2488cc[_0xafb2('0x47')]);if(_0x5a1899&&_0x5a1899[_0xafb2('0x4d')]){logger[_0xafb2('0x1f')](_0xafb2('0x4e'),'Recording\x20is\x20enabled!');_0x27615f['recordingURL']=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2488cc[_0xafb2('0x4c')],_0x27615f[_0xafb2('0x4f')],md5(_0x27615f['uniqueid']));}else{_0x27615f[_0xafb2('0x50')]='';}return getConnection(_0x2488cc)[_0xafb2('0x1c')](function(_0x2ee9bc){_0x4bc9ff=_0x2ee9bc;return getUser(_0x2488cc,_0x4b2cbd[_0xafb2('0x51')],_0x4bc9ff);})[_0xafb2('0x1c')](function(_0x4778f4){_0x293d02=_0x4778f4;return getEndUser(_0x2488cc,_0x303916,_0x27615f['calleridname'],_0x27615f['calleridnum'],_0x4bc9ff);})[_0xafb2('0x1c')](function(_0x17cc27){_0x435f9f=_0x17cc27;return getTicket(_0x2488cc,_0x293d02,_0x435f9f,_0x303916,_0x27615f,_0x303916['Fields'],_0x4bc9ff,_0xafb2('0x52'));})[_0xafb2('0x1c')](function(_0x4c2297){_0x5e3c7c=_0x4c2297;logger[_0xafb2('0x1f')](_0xafb2('0x53'),_0x5e3c7c['id']);logger['info'](_0xafb2('0x54'),_0x5e3c7c['id'],_0x4b2cbd[_0xafb2('0x41')],_0x2488cc['type']);switch(_0x2488cc[_0xafb2('0x3e')]){case _0xafb2('0x55'):emit(util[_0xafb2('0x32')](_0xafb2('0x56'),_0x4b2cbd[_0xafb2('0x41')]),_0xafb2('0x57'),{'recordId':_0x5e3c7c['id']});break;case _0xafb2('0x58'):emit(util[_0xafb2('0x32')](_0xafb2('0x56'),_0x4b2cbd[_0xafb2('0x41')]),_0xafb2('0x59'),{'uri':util[_0xafb2('0x32')]('%s/%s/e',_0x4bc9ff[_0xafb2('0x5a')],_0x5e3c7c['id'])});break;default:logger['error'](_0xafb2('0x5b'));}})['catch'](function(_0x3ec5dc){logger['error']('[QUEUE]',JSON[_0xafb2('0x5c')](_0x3ec5dc));});};exports[_0xafb2('0x5d')]=function(_0x43f7ed,_0x2933ba,_0x47b8ef,_0x421f01,_0x49e3e5,_0x6bc34e,_0x25ca49){var _0x20c1f5,_0x58875f,_0x5d77a7,_0x3e9ece;_0x6bc34e[_0xafb2('0x4c')]=intUtil[_0xafb2('0x4b')](_0x6bc34e[_0xafb2('0x4c')]);_0x6bc34e[_0xafb2('0x47')]=intUtil[_0xafb2('0x4b')](_0x6bc34e['remoteUri']);if(_0x25ca49&&_0x25ca49[_0xafb2('0x5e')]&&_0x25ca49[_0xafb2('0x5e')]!==_0xafb2('0x5f')){logger[_0xafb2('0x1f')](_0xafb2('0x60'),_0xafb2('0x61'));_0x2933ba['recordingURL']=util[_0xafb2('0x32')](_0xafb2('0x62'),_0x6bc34e[_0xafb2('0x4c')],_0x2933ba['uniqueid'],md5(_0x2933ba[_0xafb2('0x4f')]));}return getConnection(_0x6bc34e)['then'](function(_0x2abe28){_0x3e9ece=_0x2abe28;return getUser(_0x6bc34e,_0x421f01['email'],_0x3e9ece);})[_0xafb2('0x1c')](function(_0x557720){_0x20c1f5=_0x557720;return getEndUser(_0x6bc34e,_0x47b8ef,_0x2933ba['destcalleridname'],_0x2933ba[_0xafb2('0x63')],_0x3e9ece);})[_0xafb2('0x1c')](function(_0x29e7d5){_0x58875f=_0x29e7d5;return getTicket(_0x6bc34e,_0x20c1f5,_0x58875f,_0x47b8ef,_0x2933ba,_0x47b8ef[_0xafb2('0x64')],_0x3e9ece,'outbound');})[_0xafb2('0x1c')](function(_0x4cf81c){_0x5d77a7=_0x4cf81c;logger[_0xafb2('0x1f')](_0xafb2('0x65'),_0x5d77a7['id']);logger['info'](_0xafb2('0x66'),_0x5d77a7['id'],_0x421f01[_0xafb2('0x41')],_0x6bc34e[_0xafb2('0x3e')]);switch(_0x6bc34e[_0xafb2('0x3e')]){case _0xafb2('0x55'):emit(util[_0xafb2('0x32')](_0xafb2('0x56'),_0x421f01[_0xafb2('0x41')]),'trigger:salesforce:display',{'recordId':_0x5d77a7['id']});break;case'newTab':emit(util[_0xafb2('0x32')](_0xafb2('0x56'),_0x421f01['name']),_0xafb2('0x59'),{'uri':util[_0xafb2('0x32')](_0xafb2('0x67'),_0x3e9ece['instanceUrl'],_0x5d77a7['id'])});break;default:logger[_0xafb2('0x68')](_0xafb2('0x60'),_0xafb2('0x69'));}})[_0xafb2('0x6a')](function(_0x32b8c6){logger[_0xafb2('0x68')](_0xafb2('0x60'),JSON[_0xafb2('0x5c')](_0x32b8c6));});};exports[_0xafb2('0x6b')]=function(_0x52b590,_0x1a8ec7,_0x1fbf0d,_0x58f1bb,_0x2156c5,_0x2506f5){var _0x25b498,_0x52fdc8,_0x20a0a7,_0x12b0a9;_0x2506f5['serverUrl']=intUtil[_0xafb2('0x4b')](_0x2506f5['serverUrl']);_0x2506f5[_0xafb2('0x47')]=intUtil['stripTrailingSlash'](_0x2506f5[_0xafb2('0x47')]);if(_0x2156c5&&_0x2156c5['monitor_format']){logger[_0xafb2('0x1f')]('[ABANDONED]',_0xafb2('0x61'));_0x1a8ec7[_0xafb2('0x50')]=util[_0xafb2('0x32')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2506f5[_0xafb2('0x4c')],_0x1a8ec7['uniqueid'],md5(_0x1a8ec7['uniqueid']));}else{_0x1a8ec7[_0xafb2('0x50')]='';}return getConnection(_0x2506f5)[_0xafb2('0x1c')](function(_0x2dc1f7){_0x12b0a9=_0x2dc1f7;if(!_[_0xafb2('0x17')](_0x58f1bb)){return getUser(_0x2506f5,_0x58f1bb[_0xafb2('0x41')],_0x12b0a9);}else{return getUser(_0x2506f5,null,_0x12b0a9);}})[_0xafb2('0x1c')](function(_0x54bb3a){_0x25b498=_0x54bb3a;return getEndUser(_0x2506f5,_0x1fbf0d,_0x1a8ec7[_0xafb2('0x6c')],_0x1a8ec7[_0xafb2('0x6d')],_0x12b0a9);})[_0xafb2('0x1c')](function(_0x4727ff){_0x52fdc8=_0x4727ff;return getTicket(_0x2506f5,_0x25b498,_0x52fdc8,_0x1fbf0d,_0x1a8ec7,_0x1fbf0d[_0xafb2('0x64')],_0x12b0a9);})[_0xafb2('0x1c')](function(_0x3d5de9){_0x20a0a7=_0x3d5de9;logger[_0xafb2('0x1f')](_0xafb2('0x6e'),_0x20a0a7['id']);logger[_0xafb2('0x1f')](_0xafb2('0x6f'),_0x2506f5[_0xafb2('0x3e')]);})[_0xafb2('0x6a')](function(_0x202ba2){logger[_0xafb2('0x68')](_0xafb2('0x70'),JSON[_0xafb2('0x5c')](_0x202ba2));});};