Built motion from commit 9e1399f3.|2.5.37
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xf06c=['customVariable','Variable','name','toLowerCase','password','concat','securityToken','Connection','remoteUri','https://login.salesforce.com','clientSecret','login','username','Connection\x20established.','queue','serverUrl','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridname','[QUEUE]\x20Ticket\x20%s\x20created','integrationTab','user:%s','trigger:salesforce:display','newTab','trigger:browser:url','%s/%s/e','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','error','none','[OUTBOUND]','email','destcalleridname','Fields','outbound','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','Salesforce\x20account\x20type\x20not\x20recognized','unmanaged','toUpperCase',']\x20Ticket\x20%s\x20created.','lastevent','lodash','request-promise','moment','md5','jsforce','util','ioredis','./util','../../../../config/environment','socket.io-emitter','assign','getString','Subjects','Descriptions','ticketType','utc','IsReminderSet','IsRecurrence','endUserType','WhoId','account','ContactId','AccountId','lead','leadId','sobject','create','isNil','validateEmail','User','then','length','Email','info','Agent\x20%s\x20found.','resolve','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','user_id','display_name','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','additionalSearchContact','merge','find','execute','cloneDeep','additionalSearchLead','Lead','account_contact_lead','additionalSearchAccount','Account','$or','Contact','contact','first','Name','Phone','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','LastName','<unknown>','format','Caller\x20-\x20%s','moduleCreate','No\x20Company','upperFirst','forEach','string','type','idField','content','toString','variable','variableName'];(function(_0x1d1779,_0x284147){var _0x2377e9=function(_0x299f6f){while(--_0x299f6f){_0x1d1779['push'](_0x1d1779['shift']());}};_0x2377e9(++_0x284147);}(_0xf06c,0x199));var _0xcf06=function(_0x33583d,_0x45b9ac){_0x33583d=_0x33583d-0x0;var _0x448ba1=_0xf06c[_0x33583d];return _0x448ba1;};'use strict';var _=require(_0xcf06('0x0'));var rp=require(_0xcf06('0x1'));var moment=require(_0xcf06('0x2'));var BPromise=require('bluebird');var md5=require(_0xcf06('0x3'));var jsforce=require(_0xcf06('0x4'));var util=require(_0xcf06('0x5'));var Redis=require(_0xcf06('0x6'));var intUtil=require(_0xcf06('0x7'));var config=require(_0xcf06('0x8'));var logger=require('../../../../config/logger')('salesforce');config['redis']=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xcf06('0x9'))(new Redis(config['redis']));function emit(_0xfb4a8d,_0x547fb5,_0x5e71db){io['to'](_0xfb4a8d)['emit'](_0x547fb5,_0x5e71db);}function getTicket(_0x34e5cb,_0x4ed681,_0x29fc87,_0x53876a,_0x4b980e,_0x4e9bad,_0x199147,_0x77b878){var _0x5e66bd=Object[_0xcf06('0xa')]({},{'OwnerId':_0x4ed681['id'],'Subject':intUtil[_0xcf06('0xb')](_0x53876a[_0xcf06('0xc')],_0x4b980e,'\x20'),'Description':intUtil[_0xcf06('0xb')](_0x53876a[_0xcf06('0xd')],_0x4b980e,'\x0a')},getCustomFields(_0x4e9bad,_0x4b980e));if(_0x29fc87){if(_0x53876a[_0xcf06('0xe')]==='Task'){_0x5e66bd['ActivityDate']=moment[_0xcf06('0xf')]();_0x5e66bd[_0xcf06('0x10')]=![];_0x5e66bd[_0xcf06('0x11')]=![];if(_0x29fc87['endUserType']==='contact'||_0x29fc87[_0xcf06('0x12')]==='lead'){_0x5e66bd[_0xcf06('0x13')]=_0x29fc87['id'];}else if(_0x29fc87[_0xcf06('0x12')]===_0xcf06('0x14')){_0x5e66bd['WhatId']=_0x29fc87['id'];}}else if(_0x53876a['ticketType']==='Case'){if(_0x29fc87[_0xcf06('0x12')]==='contact'){_0x5e66bd[_0xcf06('0x15')]=_0x29fc87['id'];}else if(_0x29fc87[_0xcf06('0x12')]===_0xcf06('0x14')){_0x5e66bd[_0xcf06('0x16')]=_0x29fc87['id'];}else if(_0x29fc87[_0xcf06('0x12')]===_0xcf06('0x17')&&_0x53876a[_0xcf06('0x18')]){_0x5e66bd[_0x53876a['leadId']]=_0x29fc87['id'];}else{logger['info']('Association\x20between\x20Case\x20and\x20Lead\x20skipped');}}}return _0x199147[_0xcf06('0x19')](_0x53876a[_0xcf06('0xe')])[_0xcf06('0x1a')](_0x5e66bd);}function getUser(_0x5eef00,_0x4db172,_0x46c1b9){if(!_[_0xcf06('0x1b')](_0x4db172)&&intUtil[_0xcf06('0x1c')](_0x4db172)){var _0x5d2719={'Email':_0x4db172};var _0x1abfab={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x46c1b9[_0xcf06('0x19')](_0xcf06('0x1d'))['find'](_0x5d2719,_0x1abfab)['execute']()[_0xcf06('0x1e')](function(_0x1b7d0f){if(_0x1b7d0f[_0xcf06('0x1f')]){var _0xff6542=_['find'](_0x1b7d0f,function(_0x589db1){return _0x589db1[_0xcf06('0x20')]===_0x4db172;});if(_0xff6542){logger[_0xcf06('0x21')](_0xcf06('0x22'),_0x4db172);return BPromise[_0xcf06('0x23')]({'id':_0xff6542['Id'],'name':_0xff6542['Name']});}}else{logger[_0xcf06('0x21')](_0xcf06('0x24'),_0x4db172);return _0x46c1b9[_0xcf06('0x25')]()[_0xcf06('0x1e')](function(_0x58fcbd){return BPromise[_0xcf06('0x23')]({'id':_0x58fcbd[_0xcf06('0x26')],'name':_0x58fcbd[_0xcf06('0x27')]});});}});}else{logger[_0xcf06('0x21')](_0xcf06('0x24'),_0x4db172);return _0x46c1b9['identity']()['then'](function(_0x58f4b6){return BPromise[_0xcf06('0x23')]({'id':_0x58f4b6[_0xcf06('0x26')],'name':_0x58f4b6['display_name']});});}}function getEndUser(_0x4c4426,_0x56c54c,_0x20f862,_0xbf85ed,_0x35d460){var _0x1f3104={'$or':{'Phone':_0xbf85ed}};var _0x1ac9bb={'Id':!![],'Name':!![],'Phone':!![]};return BPromise['resolve']()[_0xcf06('0x1e')](function(){logger['info'](_0xcf06('0x28'),_0xbf85ed,_0x56c54c[_0xcf06('0x29')]);switch(_0x56c54c[_0xcf06('0x29')]){case _0xcf06('0x2a'):var _0x334f6e=_['cloneDeep'](_0x1f3104);if(_0x56c54c[_0xcf06('0x2b')]){var _0x129a8e={};_0x129a8e[_0x56c54c[_0xcf06('0x2b')]]=_0xbf85ed;_[_0xcf06('0x2c')](_0x334f6e['$or'],_0x129a8e);}return _0x35d460[_0xcf06('0x19')]('Contact')[_0xcf06('0x2d')](_0x334f6e,_0x1ac9bb)[_0xcf06('0x2e')]()['then'](function(_0x3dc1f0){if(_0x3dc1f0&&_0x3dc1f0[_0xcf06('0x1f')]){return _0x3dc1f0;}else{var _0x56a35c=_[_0xcf06('0x2f')](_0x1f3104);if(_0x56c54c[_0xcf06('0x30')]){var _0x4348bd={};_0x4348bd[_0x56c54c[_0xcf06('0x30')]]=_0xbf85ed;_[_0xcf06('0x2c')](_0x56a35c['$or'],_0x4348bd);}return _0x35d460[_0xcf06('0x19')](_0xcf06('0x31'))[_0xcf06('0x2d')](_0x56a35c,_0x1ac9bb);}});case _0xcf06('0x32'):var _0x182911=_[_0xcf06('0x2f')](_0x1f3104);if(_0x56c54c[_0xcf06('0x33')]){var _0x129a8e={};_0x129a8e[_0x56c54c[_0xcf06('0x33')]]=_0xbf85ed;_[_0xcf06('0x2c')](_0x182911['$or'],_0x129a8e);}return _0x35d460[_0xcf06('0x19')](_0xcf06('0x34'))[_0xcf06('0x2d')](_0x182911,_0x1ac9bb)[_0xcf06('0x2e')]()[_0xcf06('0x1e')](function(_0x203d6a){if(_0x203d6a&&_0x203d6a[_0xcf06('0x1f')]){return _0x203d6a;}else{var _0x2fcac9=_['cloneDeep'](_0x1f3104);if(_0x56c54c[_0xcf06('0x2b')]){var _0x1a64e0={};_0x1a64e0[_0x56c54c['additionalSearchContact']]=_0xbf85ed;_['merge'](_0x2fcac9[_0xcf06('0x35')],_0x1a64e0);}return _0x35d460[_0xcf06('0x19')](_0xcf06('0x36'))[_0xcf06('0x2d')](_0x2fcac9,_0x1ac9bb)[_0xcf06('0x1e')](function(_0x4bea57){if(_0x4bea57&&_0x4bea57[_0xcf06('0x1f')]){return _0x4bea57;}else{var _0x2f3658=_[_0xcf06('0x2f')](_0x1f3104);if(_0x56c54c[_0xcf06('0x30')]){var _0x4c1b76={};_0x4c1b76[_0x56c54c['additionalSearchLead']]=_0xbf85ed;_[_0xcf06('0x2c')](_0x2f3658['$or'],_0x4c1b76);}return _0x35d460[_0xcf06('0x19')](_0xcf06('0x31'))[_0xcf06('0x2d')](_0x2f3658,_0x1ac9bb);}});}});case _0xcf06('0x37'):var _0x334f6e=_['cloneDeep'](_0x1f3104);if(_0x56c54c[_0xcf06('0x2b')]){var _0x129a8e={};_0x129a8e[_0x56c54c[_0xcf06('0x2b')]]=_0xbf85ed;_[_0xcf06('0x2c')](_0x334f6e[_0xcf06('0x35')],_0x129a8e);}return _0x35d460['sobject'](_0xcf06('0x36'))[_0xcf06('0x2d')](_0x334f6e,_0x1ac9bb)[_0xcf06('0x2e')]();case _0xcf06('0x17'):var _0x576eae=_['cloneDeep'](_0x1f3104);if(_0x56c54c[_0xcf06('0x30')]){var _0x129a8e={};_0x129a8e[_0x56c54c['additionalSearchLead']]=_0xbf85ed;_[_0xcf06('0x2c')](_0x576eae[_0xcf06('0x35')],_0x129a8e);}return _0x35d460[_0xcf06('0x19')](_0xcf06('0x31'))[_0xcf06('0x2d')](_0x576eae,_0x1ac9bb);case _0xcf06('0x14'):var _0x182911=_[_0xcf06('0x2f')](_0x1f3104);if(_0x56c54c[_0xcf06('0x33')]){var _0x129a8e={};_0x129a8e[_0x56c54c[_0xcf06('0x33')]]=_0xbf85ed;_[_0xcf06('0x2c')](_0x182911[_0xcf06('0x35')],_0x129a8e);}return _0x35d460[_0xcf06('0x19')]('Account')[_0xcf06('0x2d')](_0x182911,_0x1ac9bb);default:return null;}})[_0xcf06('0x1e')](function(_0x50a877){if(_0x50a877&&_0x50a877[_0xcf06('0x1f')]){var _0x370579=_[_0xcf06('0x38')](_0x50a877);if(_0x370579){return BPromise[_0xcf06('0x23')]({'id':_0x370579['Id'],'name':_0x370579[_0xcf06('0x39')],'phone':_0x370579[_0xcf06('0x3a')],'endUserType':_0x370579['attributes']['type']['toLowerCase']()});}}})[_0xcf06('0x1e')](function(_0x330527){if(_0x330527){logger[_0xcf06('0x21')](_0xcf06('0x3b'),_0x330527[_0xcf06('0x12')],_0xbf85ed);return BPromise[_0xcf06('0x23')](_0x330527);}else{logger[_0xcf06('0x21')]('Enduser\x20with\x20phone\x20%s\x20not\x20found',_0xbf85ed);var _0x392381={'Phone':_0xbf85ed};if(_0x56c54c['moduleCreate']){if(_0x56c54c['moduleCreate']===_0xcf06('0x37')){logger[_0xcf06('0x21')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0xbf85ed,_0x56c54c['moduleCreate']);_0x392381[_0xcf06('0x3c')]=_0x20f862!==_0xcf06('0x3d')?_0x20f862:util[_0xcf06('0x3e')](_0xcf06('0x3f'),_0xbf85ed);}else if(_0x56c54c[_0xcf06('0x40')]===_0xcf06('0x17')){logger[_0xcf06('0x21')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0xbf85ed,_0x56c54c['moduleCreate']);_0x392381[_0xcf06('0x3c')]=_0x20f862!==_0xcf06('0x3d')?_0x20f862:util['format']('Caller\x20-\x20%s',_0xbf85ed);_0x392381['Company']=_0xcf06('0x41');}else if(_0x56c54c['moduleCreate']===_0xcf06('0x14')){logger['info']('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0xbf85ed,_0x56c54c[_0xcf06('0x40')]);_0x392381['Name']=_0x20f862!==_0xcf06('0x3d')?_0x20f862:util[_0xcf06('0x3e')](_0xcf06('0x3f'),_0xbf85ed);}else{return null;}}return _0x35d460[_0xcf06('0x19')](_[_0xcf06('0x42')](_0x56c54c[_0xcf06('0x40')]))[_0xcf06('0x1a')](_0x392381)[_0xcf06('0x1e')](function(_0x56788a){return BPromise['resolve']({'id':_0x56788a['id'],'endUserType':_0x56c54c[_0xcf06('0x40')]});});}});}function getCustomFields(_0x405e72,_0x2ac8a3){var _0x130c83={};if(_0x405e72['length']>0x0){_[_0xcf06('0x43')](_0x405e72,function(_0xb8410b){if(_['includes']([_0xcf06('0x44'),'picklist'],_0xb8410b[_0xcf06('0x45')])&&_0xb8410b[_0xcf06('0x46')]){_0x130c83[_0xb8410b[_0xcf06('0x46')]]=_0xb8410b[_0xcf06('0x47')][_0xcf06('0x48')]();}else if(_0xb8410b[_0xcf06('0x45')]===_0xcf06('0x49')&&_0xb8410b[_0xcf06('0x4a')]&&_0xb8410b['idField']){_0x2ac8a3[_0xb8410b[_0xcf06('0x4a')]]&&(_0x130c83[_0xb8410b[_0xcf06('0x46')]]=_0x2ac8a3[_0xb8410b['variableName']][_0xcf06('0x48')]());}else if(_0xb8410b[_0xcf06('0x45')]===_0xcf06('0x4b')&&_0xb8410b[_0xcf06('0x4c')]&&_0xb8410b['Variable'][_0xcf06('0x4d')]&&_0xb8410b['idField']){_0x2ac8a3[_0xb8410b['Variable'][_0xcf06('0x4d')][_0xcf06('0x4e')]()]&&(_0x130c83[_0xb8410b[_0xcf06('0x46')]]=_0x2ac8a3[_0xb8410b[_0xcf06('0x4c')][_0xcf06('0x4d')][_0xcf06('0x4e')]()][_0xcf06('0x48')]());}});}return _0x130c83;}function getConnection(_0x3b86b6){var _0x4efe9e=_0x3b86b6[_0xcf06('0x4f')][_0xcf06('0x50')](_0x3b86b6[_0xcf06('0x51')]);var _0x528c98=new jsforce[(_0xcf06('0x52'))]({'oauth2':{'loginUrl':_0x3b86b6[_0xcf06('0x53')]||_0xcf06('0x54'),'clientId':_0x3b86b6['clientId'],'clientSecret':_0x3b86b6[_0xcf06('0x55')]}});return _0x528c98[_0xcf06('0x56')](_0x3b86b6[_0xcf06('0x57')],_0x4efe9e)['then'](function(){logger[_0xcf06('0x21')](_0xcf06('0x58'));return _0x528c98;});}exports[_0xcf06('0x59')]=function(_0x5f2e2b,_0x1d41cb,_0x5a3d20,_0x4ab892,_0x177ab1,_0x1e4dd9){var _0x5cc0ec,_0x36f482,_0x590c2e,_0x164be2;_0x1e4dd9[_0xcf06('0x5a')]=intUtil[_0xcf06('0x5b')](_0x1e4dd9[_0xcf06('0x5a')]);_0x1e4dd9[_0xcf06('0x53')]=intUtil[_0xcf06('0x5b')](_0x1e4dd9[_0xcf06('0x53')]);if(_0x177ab1&&_0x177ab1[_0xcf06('0x5c')]){logger['info']('[QUEUE]',_0xcf06('0x5d'));_0x1d41cb[_0xcf06('0x5e')]=util['format'](_0xcf06('0x5f'),_0x1e4dd9['serverUrl'],_0x1d41cb[_0xcf06('0x60')],md5(_0x1d41cb['uniqueid']));}else{_0x1d41cb[_0xcf06('0x5e')]='';}return getConnection(_0x1e4dd9)[_0xcf06('0x1e')](function(_0x2a7321){_0x164be2=_0x2a7321;return getUser(_0x1e4dd9,_0x4ab892['email'],_0x164be2);})[_0xcf06('0x1e')](function(_0xeb1ebd){_0x5cc0ec=_0xeb1ebd;return getEndUser(_0x1e4dd9,_0x5a3d20,_0x1d41cb[_0xcf06('0x61')],_0x1d41cb['calleridnum'],_0x164be2);})[_0xcf06('0x1e')](function(_0x1a8f29){_0x36f482=_0x1a8f29;return getTicket(_0x1e4dd9,_0x5cc0ec,_0x36f482,_0x5a3d20,_0x1d41cb,_0x5a3d20['Fields'],_0x164be2,_0xcf06('0x59'));})['then'](function(_0x11fa8d){_0x590c2e=_0x11fa8d;logger[_0xcf06('0x21')](_0xcf06('0x62'),_0x590c2e['id']);logger[_0xcf06('0x21')]('[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.',_0x590c2e['id'],_0x4ab892['name'],_0x1e4dd9[_0xcf06('0x45')]);switch(_0x1e4dd9[_0xcf06('0x45')]){case _0xcf06('0x63'):emit(util[_0xcf06('0x3e')](_0xcf06('0x64'),_0x4ab892[_0xcf06('0x4d')]),_0xcf06('0x65'),{'recordId':_0x590c2e['id']});break;case _0xcf06('0x66'):emit(util['format'](_0xcf06('0x64'),_0x4ab892['name']),_0xcf06('0x67'),{'uri':util[_0xcf06('0x3e')](_0xcf06('0x68'),_0x164be2['instanceUrl'],_0x590c2e['id'])});break;default:logger['error'](_0xcf06('0x69'));}})[_0xcf06('0x6a')](function(_0x3982df){logger[_0xcf06('0x6b')]('[QUEUE]',_0x3982df);});};exports['outbound']=function(_0x4151ae,_0x464fcd,_0xb9315d,_0x3828eb,_0x5107bc,_0x187631,_0x47bc80){var _0x357b7e,_0x379540,_0x2944d7,_0x2048ed;_0x187631[_0xcf06('0x5a')]=intUtil[_0xcf06('0x5b')](_0x187631[_0xcf06('0x5a')]);_0x187631[_0xcf06('0x53')]=intUtil[_0xcf06('0x5b')](_0x187631['remoteUri']);if(_0x47bc80&&_0x47bc80['recordingFormat']&&_0x47bc80['recordingFormat']!==_0xcf06('0x6c')){logger[_0xcf06('0x21')](_0xcf06('0x6d'),_0xcf06('0x5d'));_0x464fcd['recordingURL']=util['format'](_0xcf06('0x5f'),_0x187631[_0xcf06('0x5a')],_0x464fcd[_0xcf06('0x60')],md5(_0x464fcd[_0xcf06('0x60')]));}return getConnection(_0x187631)['then'](function(_0x14ac20){_0x2048ed=_0x14ac20;return getUser(_0x187631,_0x3828eb[_0xcf06('0x6e')],_0x2048ed);})[_0xcf06('0x1e')](function(_0x2ee97a){_0x357b7e=_0x2ee97a;return getEndUser(_0x187631,_0xb9315d,_0x464fcd[_0xcf06('0x6f')],_0x464fcd['destcalleridnum'],_0x2048ed);})['then'](function(_0x46bbae){_0x379540=_0x46bbae;return getTicket(_0x187631,_0x357b7e,_0x379540,_0xb9315d,_0x464fcd,_0xb9315d[_0xcf06('0x70')],_0x2048ed,_0xcf06('0x71'));})['then'](function(_0x21ec16){_0x2944d7=_0x21ec16;logger[_0xcf06('0x21')](_0xcf06('0x72'),_0x2944d7['id']);logger[_0xcf06('0x21')](_0xcf06('0x73'),_0x2944d7['id'],_0x3828eb['name'],_0x187631[_0xcf06('0x45')]);switch(_0x187631[_0xcf06('0x45')]){case'integrationTab':emit(util[_0xcf06('0x3e')](_0xcf06('0x64'),_0x3828eb['name']),_0xcf06('0x65'),{'recordId':_0x2944d7['id']});break;case _0xcf06('0x66'):emit(util[_0xcf06('0x3e')](_0xcf06('0x64'),_0x3828eb[_0xcf06('0x4d')]),_0xcf06('0x67'),{'uri':util[_0xcf06('0x3e')](_0xcf06('0x68'),_0x2048ed['instanceUrl'],_0x2944d7['id'])});break;default:logger[_0xcf06('0x6b')](_0xcf06('0x6d'),_0xcf06('0x74'));}})[_0xcf06('0x6a')](function(_0x8e0c49){logger[_0xcf06('0x6b')](_0xcf06('0x6d'),_0x8e0c49);});};exports[_0xcf06('0x75')]=function(_0x10d8d3,_0x4fc494,_0x10f640,_0x33d0f0,_0x32378d,_0x39d94f){var _0xade49f,_0xc4144b,_0x5650dd,_0x351e63;_0x39d94f[_0xcf06('0x5a')]=intUtil[_0xcf06('0x5b')](_0x39d94f['serverUrl']);_0x39d94f[_0xcf06('0x53')]=intUtil[_0xcf06('0x5b')](_0x39d94f['remoteUri']);if(_0x32378d&&_0x32378d['monitor_format']){logger['info']('['+_0x4fc494['lastevent'][_0xcf06('0x76')]()+']',_0xcf06('0x5d'));_0x4fc494[_0xcf06('0x5e')]=util[_0xcf06('0x3e')](_0xcf06('0x5f'),_0x39d94f[_0xcf06('0x5a')],_0x4fc494['uniqueid'],md5(_0x4fc494[_0xcf06('0x60')]));}else{_0x4fc494[_0xcf06('0x5e')]='';}return getConnection(_0x39d94f)[_0xcf06('0x1e')](function(_0x43584f){_0x351e63=_0x43584f;if(!_[_0xcf06('0x1b')](_0x33d0f0)){return getUser(_0x39d94f,_0x33d0f0[_0xcf06('0x4d')],_0x351e63);}else{return getUser(_0x39d94f,null,_0x351e63);}})[_0xcf06('0x1e')](function(_0x50b122){_0xade49f=_0x50b122;return getEndUser(_0x39d94f,_0x10f640,_0x4fc494['calleridname'],_0x4fc494['calleridnum'],_0x351e63);})['then'](function(_0x22f444){_0xc4144b=_0x22f444;return getTicket(_0x39d94f,_0xade49f,_0xc4144b,_0x10f640,_0x4fc494,_0x10f640['Fields'],_0x351e63);})[_0xcf06('0x1e')](function(_0x3a2300){_0x5650dd=_0x3a2300;logger[_0xcf06('0x21')]('['+_0x4fc494['lastevent']['toUpperCase']()+_0xcf06('0x77'),_0x5650dd['id']);logger[_0xcf06('0x21')]('['+_0x4fc494[_0xcf06('0x78')][_0xcf06('0x76')]()+']\x20Integration\x20account\x20type\x20%s.',_0x39d94f['type']);})[_0xcf06('0x6a')](function(_0x5638aa){logger[_0xcf06('0x6b')]('['+_0x4fc494[_0xcf06('0x78')]['toUpperCase']()+']',_0x5638aa);});};