18 var _0x6284=['nameField','customField','content','toString','includes','idField','variable','variableName','customVariable','Variable','name','toLowerCase',']\x20getTicket\x20input\x20crm','outbound','incident','assign','Subjects','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number',']\x20getTicket\x20crm','label','label_entry','Incident','Incident\x20-\x20','ticketNumber','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','push','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','trigger:browser:url','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','util','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','result','adminId','sys_id','info','],\x20getAdminUser\x20crm','catch','toUpperCase','message','validateEmail','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','active','true','userId','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','System','then','],\x20EndUser\x20schema','endUserId','error','],\x20getEndUser\x20input\x20crm','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','string','picklist','type'];(function(_0x56f03f,_0x306f64){var _0x216024=function(_0x381fee){while(--_0x381fee){_0x56f03f['push'](_0x56f03f['shift']());}};_0x216024(++_0x306f64);}(_0x6284,0x124));var _0x4628=function(_0x15a65b,_0x326db3){_0x15a65b=_0x15a65b-0x0;var _0x570f14=_0x6284[_0x15a65b];return _0x570f14;};'use strict';var _=require('lodash');var Promise=require(_0x4628('0x0'));var rp=require('request-promise');var util=require(_0x4628('0x1'));var md5=require('md5');var Redis=require(_0x4628('0x2'));var intUtil=require(_0x4628('0x3'));var config=require(_0x4628('0x4'));var logger=require(_0x4628('0x5'))(_0x4628('0x6'));config[_0x4628('0x7')]=_['defaults'](config['redis'],{'host':_0x4628('0x8'),'port':0x18eb});var io=require(_0x4628('0x9'))(new Redis(config[_0x4628('0x7')]));function getAdminUser(_0x1bb331,_0x23795b,_0x57609d,_0x1dfc82,_0x26a214,_0x326b8a){return new Promise(function(_0x40bd20,_0x3a5e95){var _0x4295a3={'method':_0x4628('0xa'),'uri':_0x1dfc82+_0x4628('0xb')+'&'+_0x26a214+'&'+_0x326b8a,'auth':_0x23795b,'json':!![]};return rp(_0x4295a3)['then'](function(_0x7aaea9){if(_0x7aaea9[_0x4628('0xc')]['length']>0x0){_0x57609d[_0x4628('0xd')]=_0x7aaea9[_0x4628('0xc')][0x0][_0x4628('0xe')];}logger[_0x4628('0xf')]('['+[_0x1bb331['toUpperCase']()]+_0x4628('0x10'),_0x57609d);_0x40bd20(_0x57609d);})[_0x4628('0x11')](function(_0x1f51c1){logger['error']('['+[_0x1bb331[_0x4628('0x12')]()]+']',_0x1f51c1[_0x4628('0x13')]);_0x3a5e95(_0x1f51c1['message']);});});}function getUser(_0xfb5348,_0x49dc41,_0x251670,_0x5efbd5,_0x25d212){return function(_0x44929d){logger[_0x4628('0xf')]('['+[_0xfb5348[_0x4628('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x44929d);return new Promise(function(_0x42bbfe,_0x5ac083){if(intUtil[_0x4628('0x14')](_0x44929d[_0x4628('0x15')])){var _0x5b4184={'method':_0x4628('0xa'),'uri':_0x251670+'sys_user?sysparm_query=email%3D'+_0x44929d[_0x4628('0x15')]+'&'+_0x5efbd5+'&'+_0x25d212,'auth':_0x49dc41,'json':!![]};logger['info']('['+[_0xfb5348[_0x4628('0x12')]()]+_0x4628('0x16'),_0x5b4184);return rp(_0x5b4184)['then'](function(_0x10dc34){logger[_0x4628('0xf')]('['+[_0xfb5348[_0x4628('0x12')]()]+_0x4628('0x17'),_0x10dc34);if(_0x10dc34[_0x4628('0xc')][_0x4628('0x18')]>0x0&&String(_0x10dc34['result'][0x0][_0x4628('0x19')])===_0x4628('0x1a')){_0x44929d[_0x4628('0x1b')]=_0x10dc34[_0x4628('0xc')][0x0]['sys_id'];}else{_0x44929d[_0x4628('0x1b')]=_0x44929d[_0x4628('0xd')];_0x44929d[_0x4628('0x15')]=_0x44929d['adminEmail'];}logger[_0x4628('0xf')]('['+[_0xfb5348[_0x4628('0x12')]()]+_0x4628('0x1c'),_0x44929d);_0x42bbfe(_0x44929d);})[_0x4628('0x11')](function(_0x50e9c1){logger['error']('['+[_0xfb5348[_0x4628('0x12')]()]+']',_0x50e9c1[_0x4628('0x13')]);_0x5ac083(_0x50e9c1['message']);});}else{logger[_0x4628('0xf')]('['+[_0xfb5348[_0x4628('0x12')]()]+_0x4628('0x1d'));_0x44929d[_0x4628('0x1b')]=_0x44929d[_0x4628('0xd')];_0x44929d[_0x4628('0x15')]=_0x44929d['adminEmail'];_0x42bbfe(_0x44929d);}});};}function createEndUser(_0x4cadee,_0x220254,_0x32ba27,_0x4804e5,_0x322cb7){logger['info']('['+[_0x4cadee[_0x4628('0x12')]()]+_0x4628('0x1e'),_0x32ba27);return new Promise(function(_0x550440,_0x13cd06){var _0x5f484f={'method':_0x4628('0x1f'),'uri':_0x4804e5+_0x4628('0x20')+_0x322cb7,'body':{'user_name':_0x32ba27[_0x4628('0x21')],'roles':_0x4628('0x22'),'first_name':_0x32ba27[_0x4628('0x21')],'active':'true','date_format':_0x4628('0x23'),'phone':_0x32ba27[_0x4628('0x21')]},'auth':_0x220254,'json':!![]};return rp(_0x5f484f)[_0x4628('0x24')](function(_0x2d4074){logger['info']('['+[_0x4cadee[_0x4628('0x12')]()]+_0x4628('0x25'),_0x2d4074['result']);_0x32ba27[_0x4628('0x26')]=_0x2d4074[_0x4628('0xc')]['sys_id'];_0x550440(_0x32ba27);})[_0x4628('0x11')](function(_0x2d27d6){logger[_0x4628('0x27')]('['+[_0x4cadee[_0x4628('0x12')]()]+']',_0x2d27d6[_0x4628('0x13')]);_0x13cd06(_0x2d27d6['message']);});});}function getEndUser(_0x3fdbc9,_0x117274,_0x414690,_0x5a0eda,_0x1be16f){return function(_0x9ba882){logger[_0x4628('0xf')]('['+[_0x3fdbc9[_0x4628('0x12')]()]+_0x4628('0x28'),_0x9ba882);return new Promise(function(_0x177d17,_0x55b94b){var _0x5c30ff={'method':_0x4628('0xa'),'uri':_0x414690+'sys_user?sysparm_query=phone%3D'+_0x9ba882[_0x4628('0x21')]+'&'+_0x5a0eda+'&'+_0x1be16f,'auth':_0x117274,'json':!![]};return rp(_0x5c30ff)['then'](function(_0xfda806){if(_0xfda806['result']['length']>0x0){_0x9ba882[_0x4628('0x26')]=_0xfda806[_0x4628('0xc')][0x0][_0x4628('0xe')];logger[_0x4628('0xf')]('['+[_0x3fdbc9[_0x4628('0x12')]()]+_0x4628('0x29'),_0x9ba882);_0x177d17(_0x9ba882);}else{return createEndUser(_0x3fdbc9,_0x117274,_0x9ba882,_0x414690,_0x5a0eda)[_0x4628('0x24')](function(_0x1339e1){logger[_0x4628('0xf')]('['+[_0x3fdbc9[_0x4628('0x12')]()]+_0x4628('0x2a'),_0x1339e1);_0x177d17(_0x1339e1);});}})[_0x4628('0x11')](function(_0x5be7f6){logger[_0x4628('0x27')]('['+[_0x3fdbc9[_0x4628('0x12')]()]+']',_0x5be7f6[_0x4628('0x13')]);_0x55b94b(_0x5be7f6[_0x4628('0x13')]);});});};}function getCustomFields(_0x3d3752,_0x4f0e39){var _0x7f6b30={};if(_0x3d3752[_0x4628('0x18')]>0x0){_[_0x4628('0x2b')](_0x3d3752,function(_0x311c89){if(_['includes']([_0x4628('0x2c'),_0x4628('0x2d')],_0x311c89[_0x4628('0x2e')])&&_0x311c89[_0x4628('0x2f')]&&!_0x311c89[_0x4628('0x30')]){_0x7f6b30[_0x311c89[_0x4628('0x2f')]['toLowerCase']()]=_0x311c89[_0x4628('0x31')][_0x4628('0x32')]();}else if(_[_0x4628('0x33')]([_0x4628('0x2c'),_0x4628('0x2d')],_0x311c89['type'])&&_0x311c89[_0x4628('0x34')]&&_0x311c89[_0x4628('0x30')]){_0x7f6b30[_0x311c89[_0x4628('0x34')]['toLowerCase']()]=_0x311c89[_0x4628('0x31')][_0x4628('0x32')]();}else if(_0x311c89[_0x4628('0x2e')]===_0x4628('0x35')&&_0x311c89[_0x4628('0x36')]&&_0x311c89[_0x4628('0x34')]&&_0x311c89[_0x4628('0x30')]){_0x7f6b30[_0x311c89[_0x4628('0x34')]['toLowerCase']()]=_0x4f0e39[_0x311c89['variableName']][_0x4628('0x32')]();}else if(_0x311c89[_0x4628('0x2e')]===_0x4628('0x37')&&_0x311c89[_0x4628('0x38')]&&_0x311c89[_0x4628('0x38')][_0x4628('0x39')]&&_0x311c89[_0x4628('0x34')]&&_0x311c89['customField']){_0x7f6b30[_0x311c89['idField'][_0x4628('0x3a')]()]=_0x4f0e39[_0x311c89[_0x4628('0x38')][_0x4628('0x39')]['toLowerCase']()][_0x4628('0x32')]();}});}return _0x7f6b30;}function getTicket(_0x1387bf,_0x3d9536,_0xf32da0,_0xe195f0,_0xe2bddb,_0x1e3b50){return function(_0x2c50c0){logger['info']('['+[_0x1387bf[_0x4628('0x12')]()]+_0x4628('0x3b'),_0x2c50c0);return new Promise(function(_0xf5d00b,_0x26f8f9){var _0x4596c1=_0x1387bf[_0x4628('0x3a')]()===_0x4628('0x3c')?_0x2c50c0[_0x4628('0x1b')]:_0x2c50c0['endUserId'];var _0x4c495c={'method':_0x4628('0x1f'),'uri':_0xf32da0+_0x4628('0x3d')+'?'+_0x1e3b50,'body':Object[_0x4628('0x3e')]({},{'active':_0x4628('0x1a'),'caller_id':_0x4596c1,'assigned_to':_0x2c50c0[_0x4628('0x1b')],'short_description':intUtil['getString'](_0xe195f0[_0x4628('0x3f')],_0xe2bddb,'\x20'),'description':intUtil[_0x4628('0x40')](_0xe195f0[_0x4628('0x41')],_0xe2bddb,'\x0a')},getCustomFields(_0xe195f0[_0x4628('0x42')],_0xe2bddb)),'auth':_0x3d9536,'json':!![]};return rp(_0x4c495c)['then'](function(_0x307eba){logger[_0x4628('0xf')]('['+[_0x1387bf['toUpperCase']()]+_0x4628('0x43'),_0x307eba[_0x4628('0xc')]);_0x2c50c0[_0x4628('0x44')]=_0x307eba[_0x4628('0xc')]['sys_id'];_0x2c50c0['ticketNumber']=_0x307eba[_0x4628('0xc')][_0x4628('0x45')];logger[_0x4628('0xf')]('['+[_0x1387bf[_0x4628('0x12')]()]+_0x4628('0x46'),_0x2c50c0);_0xf5d00b(_0x2c50c0);})[_0x4628('0x11')](function(_0x12e1e0){logger['error']('['+[_0x1387bf['toUpperCase']()]+']',_0x12e1e0[_0x4628('0x13')]);_0x26f8f9(_0x12e1e0['message']);});});};}function createRemoteTag(_0x585eb0,_0x221aa9,_0x1d7e47,_0x539518){return new Promise(function(_0x58b955,_0x40dd28){var _0x49b2ee={'method':_0x4628('0x1f'),'uri':_0x1d7e47+_0x4628('0x47')+'?'+_0x539518,'body':{'short_description':_0x585eb0,'global':!![],'active':!![],'name':_0x585eb0},'auth':_0x221aa9,'json':!![]};return rp(_0x49b2ee)[_0x4628('0x24')](function(_0x468ef0){var _0x7e4862=_0x468ef0[_0x4628('0xc')][_0x4628('0xe')];_0x58b955(_0x7e4862);});});}function getRemoteTag(_0x4a3b63,_0x4786f7,_0x5a4744,_0x1ee28a,_0x309b08){return new Promise(function(_0x4847a2,_0x49607f){var _0x50b2a3={'method':_0x4628('0xa'),'uri':_0x5a4744+_0x4628('0x47')+'?sysparm_query=name%3D'+_0x4a3b63+'&'+_0x1ee28a,'auth':_0x4786f7,'json':!![]};return rp(_0x50b2a3)['then'](function(_0x3ae241){if(_0x3ae241[_0x4628('0xc')][_0x4628('0x18')]>0x0){var _0x5e3bd6=_0x3ae241[_0x4628('0xc')][0x0]['sys_id'];_0x4847a2(_0x5e3bd6);}else{return createRemoteTag(_0x4a3b63,_0x4786f7,_0x5a4744,_0x1ee28a)['then'](function(_0xd71d1c){_0x4847a2(_0xd71d1c);});}});});}function assignTagToIncident(_0x5e89cb,_0x4d9a04,_0x4d644d,_0x2c8b8c,_0x439283){return new Promise(function(_0x27587d,_0x241303){var _0x161d4a={'method':_0x4628('0x1f'),'uri':_0x4d644d+_0x4628('0x48')+'?'+_0x439283,'body':{'label':_0x5e89cb,'table':_0x4628('0x3d'),'id_type':_0x4628('0x49'),'table_key':_0x2c8b8c['ticketId'],'title':_0x4628('0x4a')+_0x2c8b8c[_0x4628('0x4b')],'id_display':_0x2c8b8c[_0x4628('0x4b')]},'auth':_0x4d9a04,'json':!![]};return rp(_0x161d4a)[_0x4628('0x24')](function(_0x21d24d){_0x27587d();})[_0x4628('0x11')](function(){_0x27587d();});});}function manageTags(_0x4461e0,_0x4d2d94,_0x50fce9,_0x23a060,_0x138df9,_0x23a85a,_0x44aa16){return new Promise(function(_0x1a3636,_0x708d1a){var _0x511eab=[];_0x4d2d94['forEach'](function(_0xf76cb3){_0x511eab['push'](getRemoteTag(_0xf76cb3,_0x50fce9,_0x23a060,_0x23a85a,_0x44aa16));});return Promise[_0x4628('0x4c')](_0x511eab)[_0x4628('0x24')](function(_0x5c411e){if(_0x5c411e[_0x4628('0x18')]){logger['info']('['+[_0x4461e0['toUpperCase']()]+_0x4628('0x4d'),_0x5c411e);var _0x290889=[];_0x5c411e[_0x4628('0x2b')](function(_0x4fe16c){_0x290889[_0x4628('0x4e')](assignTagToIncident(_0x4fe16c,_0x50fce9,_0x23a060,_0x138df9,_0x23a85a));});return Promise['all'](_0x290889)[_0x4628('0x24')](function(){_0x1a3636();})[_0x4628('0x11')](function(){_0x1a3636();});}else{_0x1a3636();}});});}function getTags(_0x59241d,_0x5258ef,_0x211d2a,_0x587ab5,_0x562bf6,_0x5f0c61){return function(_0x1ed2d0){return new Promise(function(_0x1045ff,_0xc5dfae){var _0x94a41b=[];var _0x46b924=_0x587ab5['Tags'];if(_0x46b924&&_0x46b924[_0x4628('0x18')]>0x0){_0x94a41b=_[_0x4628('0x4f')](_0x46b924,_0x4628('0x39'));}if(_0x94a41b[_0x4628('0x18')]>0x0){return manageTags(_0x59241d,_0x94a41b,_0x5258ef,_0x211d2a,_0x1ed2d0,_0x562bf6,_0x5f0c61)['then'](function(){_0x1045ff(_0x1ed2d0);});}else{_0x1045ff(_0x1ed2d0);}});};}function emit(_0x4c4485,_0xef194f,_0x5f1517){var _0x4dca87='%26sysparm_record_target%3Dincident'+_0x4628('0x50')+_0x4628('0x51')+_0x4628('0x52');var _0x78adfe={'uri':_0x4c4485+_0x4628('0x53')+_0x5f1517+_0x4dca87};io['to'](util[_0x4628('0x54')](_0x4628('0x55'),_0xef194f))['emit'](_0x4628('0x56'),_0x78adfe);}exports['cs']=function(_0xdd46e7,_0x1f62f1,_0x23f74d,_0x334a9e,_0x584e0c,_0x58f4d0,_0x5c120c,_0x38b259){var _0x4332e7={};var _0x5e72ce={'user':_0x58f4d0['username'],'pass':_0x58f4d0[_0x4628('0x57')]};var _0x1f1e7a=_0x4628('0x58');var _0x4a9ef7=_0x4628('0x59');_0x58f4d0[_0x4628('0x5a')]=intUtil[_0x4628('0x5b')](_0x58f4d0[_0x4628('0x5a')]);_0x58f4d0[_0x4628('0x5c')]=intUtil[_0x4628('0x5b')](_0x58f4d0[_0x4628('0x5c')]);var _0x1e6b9d=util[_0x4628('0x54')](_0x4628('0x5d'),_0x58f4d0[_0x4628('0x5a')]);_0x4332e7['userEmail']=!_[_0x4628('0x5e')](_0x334a9e)?_0x334a9e[_0x4628('0x5f')]:null;_0x4332e7['adminEmail']=_0x58f4d0[_0x4628('0x5f')];_0x4332e7[_0x4628('0x21')]=_0x38b259[_0x4628('0x3a')]()==='outbound'?_0x1f62f1[_0x4628('0x60')]:_0x1f62f1['calleridnum'];_0x4332e7[_0x4628('0x61')]=_0x38b259===_0x4628('0x62')||_0x38b259===_0x4628('0x63')?_0x4628('0x62'):_0x4628('0x3c');var _0x3c9137=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x58f4d0[_0x4628('0x5c')],_0x1f62f1[_0x4628('0x64')],md5(_0x1f62f1['uniqueid']));if(_0x584e0c&&_0x584e0c[_0x4628('0x65')]){logger['info'](_0x4628('0x66'),_0x4628('0x67'));_0x1f62f1['recordingURL']=_0x3c9137;}else if(_0x5c120c&&_0x5c120c[_0x4628('0x68')]&&_0x5c120c[_0x4628('0x68')]!==_0x4628('0x69')){logger[_0x4628('0xf')](_0x4628('0x6a'),'Recording\x20is\x20enabled!');_0x1f62f1[_0x4628('0x6b')]=_0x3c9137;}else{_0x1f62f1[_0x4628('0x6b')]='';}return getAdminUser(_0x38b259,_0x5e72ce,_0x4332e7,_0x1e6b9d,_0x4a9ef7,_0x1f1e7a)[_0x4628('0x24')](getUser(_0x38b259,_0x5e72ce,_0x1e6b9d,_0x4a9ef7,_0x1f1e7a))['then'](getEndUser(_0x38b259,_0x5e72ce,_0x1e6b9d,_0x4a9ef7,_0x1f1e7a))[_0x4628('0x24')](getTicket(_0x38b259,_0x5e72ce,_0x1e6b9d,_0x23f74d,_0x1f62f1,_0x4a9ef7))[_0x4628('0x24')](function(_0x5bda3e){logger[_0x4628('0xf')](util['format'](_0x4628('0x6c'),_0x5bda3e['ticketId']));logger['info'](util[_0x4628('0x54')](_0x4628('0x6d'),_0x38b259));if(_0x38b259!=='unmanaged'){logger[_0x4628('0xf')]('['+[_0x38b259[_0x4628('0x12')]()]+']',_0x4628('0x6e'));emit(_0x58f4d0[_0x4628('0x5a')],_0x334a9e[_0x4628('0x39')],_0x5bda3e[_0x4628('0x44')]);}})['catch'](function(_0x13553d){logger[_0x4628('0x27')]('['+[_0x38b259[_0x4628('0x12')]()]+_0x4628('0x6f'),util[_0x4628('0x70')](_0x13553d,{'showHidden':!![],'depth':null}));});};
git://repos.xcallymotion.com / motion2.git / blob