18 var _0x4bff=['email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','serverUrl','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','then','adminId','result','sys_id','info','],\x20getAdminUser\x20crm','catch','error','toUpperCase','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','length','userId','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','adminEmail','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','true','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','string','nameField','customField','content','toString','includes','picklist','type','idField','toLowerCase','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','Subjects','Descriptions','ticketId','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','incident','Incident','ticketNumber','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','push','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','isNil'];(function(_0x5afcfe,_0x535b97){var _0x186f74=function(_0x14fd87){while(--_0x14fd87){_0x5afcfe['push'](_0x5afcfe['shift']());}};_0x186f74(++_0x535b97);}(_0x4bff,0x7f));var _0xf4bf=function(_0x48b810,_0x173a5e){_0x48b810=_0x48b810-0x0;var _0x23c17d=_0x4bff[_0x48b810];return _0x23c17d;};'use strict';var _=require(_0xf4bf('0x0'));var Promise=require(_0xf4bf('0x1'));var rp=require(_0xf4bf('0x2'));var util=require(_0xf4bf('0x3'));var md5=require(_0xf4bf('0x4'));var Redis=require('ioredis');var intUtil=require(_0xf4bf('0x5'));var config=require(_0xf4bf('0x6'));var logger=require(_0xf4bf('0x7'))(_0xf4bf('0x8'));config[_0xf4bf('0x9')]=_[_0xf4bf('0xa')](config['redis'],{'host':_0xf4bf('0xb'),'port':0x18eb});var io=require(_0xf4bf('0xc'))(new Redis(config['redis']));function getAdminUser(_0x40584e,_0x4a120c,_0x496359,_0x55627b,_0x5b8061,_0x546134){return new Promise(function(_0x2ff067,_0x561a94){var _0x314469={'method':_0xf4bf('0xd'),'uri':_0x55627b+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x5b8061+'&'+_0x546134,'auth':_0x4a120c,'json':!![]};return rp(_0x314469)[_0xf4bf('0xe')](function(_0x3e7277){if(_0x3e7277['result']['length']>0x0){_0x496359[_0xf4bf('0xf')]=_0x3e7277[_0xf4bf('0x10')][0x0][_0xf4bf('0x11')];}logger[_0xf4bf('0x12')]('['+[_0x40584e['toUpperCase']()]+_0xf4bf('0x13'),_0x496359);_0x2ff067(_0x496359);})[_0xf4bf('0x14')](function(_0x1cafc7){logger[_0xf4bf('0x15')]('['+[_0x40584e[_0xf4bf('0x16')]()]+']',_0x1cafc7[_0xf4bf('0x17')]);_0x561a94(_0x1cafc7['message']);});});}function getUser(_0x4d2449,_0x5d5c93,_0xd5b3af,_0x3a39c4,_0x4969eb){return function(_0x5e09ba){logger[_0xf4bf('0x12')]('['+[_0x4d2449[_0xf4bf('0x16')]()]+_0xf4bf('0x18'),_0x5e09ba);return new Promise(function(_0x53d7b0,_0x223def){if(intUtil[_0xf4bf('0x19')](_0x5e09ba[_0xf4bf('0x1a')])){var _0x5e83a9={'method':'GET','uri':_0xd5b3af+_0xf4bf('0x1b')+_0x5e09ba[_0xf4bf('0x1a')]+'&'+_0x3a39c4+'&'+_0x4969eb,'auth':_0x5d5c93,'json':!![]};logger[_0xf4bf('0x12')]('['+[_0x4d2449[_0xf4bf('0x16')]()]+'],\x20getUser\x20rp\x20obj',_0x5e83a9);return rp(_0x5e83a9)[_0xf4bf('0xe')](function(_0x5d14ed){logger['info']('['+[_0x4d2449[_0xf4bf('0x16')]()]+'],\x20getUser\x20entity',_0x5d14ed);if(_0x5d14ed['result'][_0xf4bf('0x1c')]>0x0&&String(_0x5d14ed[_0xf4bf('0x10')][0x0]['active'])==='true'){_0x5e09ba['userId']=_0x5d14ed['result'][0x0][_0xf4bf('0x11')];}else{_0x5e09ba[_0xf4bf('0x1d')]=_0x5e09ba[_0xf4bf('0xf')];_0x5e09ba['userEmail']=_0x5e09ba['adminEmail'];}logger[_0xf4bf('0x12')]('['+[_0x4d2449[_0xf4bf('0x16')]()]+_0xf4bf('0x1e'),_0x5e09ba);_0x53d7b0(_0x5e09ba);})[_0xf4bf('0x14')](function(_0x2260b2){logger['error']('['+[_0x4d2449[_0xf4bf('0x16')]()]+']',_0x2260b2[_0xf4bf('0x17')]);_0x223def(_0x2260b2[_0xf4bf('0x17')]);});}else{logger[_0xf4bf('0x12')]('['+[_0x4d2449[_0xf4bf('0x16')]()]+_0xf4bf('0x1f'));_0x5e09ba['userId']=_0x5e09ba['adminId'];_0x5e09ba['userEmail']=_0x5e09ba[_0xf4bf('0x20')];_0x53d7b0(_0x5e09ba);}});};}function createEndUser(_0x47acc6,_0x41e2c9,_0xe0f478,_0x2c8749,_0x24d4a3){logger[_0xf4bf('0x12')]('['+[_0x47acc6[_0xf4bf('0x16')]()]+_0xf4bf('0x21'),_0xe0f478);return new Promise(function(_0x10bee8,_0x1836ca){var _0x3825b5={'method':_0xf4bf('0x22'),'uri':_0x2c8749+_0xf4bf('0x23')+_0x24d4a3,'body':{'user_name':_0xe0f478[_0xf4bf('0x24')],'roles':'user','first_name':_0xe0f478[_0xf4bf('0x24')],'active':_0xf4bf('0x25'),'date_format':_0xf4bf('0x26'),'phone':_0xe0f478[_0xf4bf('0x24')]},'auth':_0x41e2c9,'json':!![]};return rp(_0x3825b5)[_0xf4bf('0xe')](function(_0xae9134){logger[_0xf4bf('0x12')]('['+[_0x47acc6[_0xf4bf('0x16')]()]+_0xf4bf('0x27'),_0xae9134['result']);_0xe0f478[_0xf4bf('0x28')]=_0xae9134[_0xf4bf('0x10')][_0xf4bf('0x11')];_0x10bee8(_0xe0f478);})[_0xf4bf('0x14')](function(_0x57ad80){logger[_0xf4bf('0x15')]('['+[_0x47acc6[_0xf4bf('0x16')]()]+']',_0x57ad80[_0xf4bf('0x17')]);_0x1836ca(_0x57ad80[_0xf4bf('0x17')]);});});}function getEndUser(_0x5e7742,_0x58b303,_0x5cfd38,_0x1b4974,_0x235b0f){return function(_0x51cd0c){logger[_0xf4bf('0x12')]('['+[_0x5e7742['toUpperCase']()]+_0xf4bf('0x29'),_0x51cd0c);return new Promise(function(_0x7d359a,_0x24fd73){var _0x1092ae={'method':_0xf4bf('0xd'),'uri':_0x5cfd38+_0xf4bf('0x2a')+_0x51cd0c['endUserNumber']+'&'+_0x1b4974+'&'+_0x235b0f,'auth':_0x58b303,'json':!![]};return rp(_0x1092ae)['then'](function(_0x1d1ea3){if(_0x1d1ea3[_0xf4bf('0x10')][_0xf4bf('0x1c')]>0x0){_0x51cd0c['endUserId']=_0x1d1ea3[_0xf4bf('0x10')][0x0][_0xf4bf('0x11')];logger['info']('['+[_0x5e7742[_0xf4bf('0x16')]()]+_0xf4bf('0x2b'),_0x51cd0c);_0x7d359a(_0x51cd0c);}else{return createEndUser(_0x5e7742,_0x58b303,_0x51cd0c,_0x5cfd38,_0x1b4974)[_0xf4bf('0xe')](function(_0x4a2ec5){logger[_0xf4bf('0x12')]('['+[_0x5e7742[_0xf4bf('0x16')]()]+_0xf4bf('0x2c'),_0x4a2ec5);_0x7d359a(_0x4a2ec5);});}})[_0xf4bf('0x14')](function(_0x486218){logger[_0xf4bf('0x15')]('['+[_0x5e7742[_0xf4bf('0x16')]()]+']',_0x486218[_0xf4bf('0x17')]);_0x24fd73(_0x486218[_0xf4bf('0x17')]);});});};}function getCustomFields(_0x1a0303,_0x32bf84){var _0x28ae06={};if(_0x1a0303[_0xf4bf('0x1c')]>0x0){_[_0xf4bf('0x2d')](_0x1a0303,function(_0x4518f6){if(_['includes']([_0xf4bf('0x2e'),'picklist'],_0x4518f6['type'])&&_0x4518f6[_0xf4bf('0x2f')]&&!_0x4518f6[_0xf4bf('0x30')]){_0x28ae06[_0x4518f6['nameField']['toLowerCase']()]=_0x4518f6[_0xf4bf('0x31')][_0xf4bf('0x32')]();}else if(_[_0xf4bf('0x33')]([_0xf4bf('0x2e'),_0xf4bf('0x34')],_0x4518f6[_0xf4bf('0x35')])&&_0x4518f6[_0xf4bf('0x36')]&&_0x4518f6[_0xf4bf('0x30')]){_0x28ae06[_0x4518f6['idField'][_0xf4bf('0x37')]()]=_0x4518f6[_0xf4bf('0x31')][_0xf4bf('0x32')]();}else if(_0x4518f6[_0xf4bf('0x35')]===_0xf4bf('0x38')&&_0x4518f6[_0xf4bf('0x39')]&&_0x4518f6[_0xf4bf('0x36')]&&_0x4518f6['customField']){_0x28ae06[_0x4518f6[_0xf4bf('0x36')]['toLowerCase']()]=_0x32bf84[_0x4518f6[_0xf4bf('0x39')]][_0xf4bf('0x32')]();}else if(_0x4518f6[_0xf4bf('0x35')]==='customVariable'&&_0x4518f6[_0xf4bf('0x3a')]&&_0x4518f6[_0xf4bf('0x3a')][_0xf4bf('0x3b')]&&_0x4518f6[_0xf4bf('0x36')]&&_0x4518f6[_0xf4bf('0x30')]){_0x28ae06[_0x4518f6[_0xf4bf('0x36')]['toLowerCase']()]=_0x32bf84[_0x4518f6[_0xf4bf('0x3a')]['name'][_0xf4bf('0x37')]()][_0xf4bf('0x32')]();}});}return _0x28ae06;}function getTicket(_0x27e36f,_0x25c5bd,_0x537004,_0x3771a5,_0xf055a6,_0x46f0ce){return function(_0x1f3cec){logger[_0xf4bf('0x12')]('['+[_0x27e36f[_0xf4bf('0x16')]()]+_0xf4bf('0x3c'),_0x1f3cec);return new Promise(function(_0x1f59eb,_0x6d7899){var _0x50709f=_0x27e36f[_0xf4bf('0x37')]()===_0xf4bf('0x3d')?_0x1f3cec['userId']:_0x1f3cec[_0xf4bf('0x28')];var _0x416dff={'method':_0xf4bf('0x22'),'uri':_0x537004+'incident'+'?'+_0x46f0ce,'body':Object[_0xf4bf('0x3e')]({},{'active':_0xf4bf('0x25'),'caller_id':_0x50709f,'assigned_to':_0x1f3cec[_0xf4bf('0x1d')],'short_description':intUtil['getString'](_0x3771a5[_0xf4bf('0x3f')],_0xf055a6,'\x20'),'description':intUtil['getString'](_0x3771a5[_0xf4bf('0x40')],_0xf055a6,'\x0a')},getCustomFields(_0x3771a5['Fields'],_0xf055a6)),'auth':_0x25c5bd,'json':!![]};return rp(_0x416dff)[_0xf4bf('0xe')](function(_0x1c3f26){logger[_0xf4bf('0x12')]('['+[_0x27e36f[_0xf4bf('0x16')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x1c3f26[_0xf4bf('0x10')]);_0x1f3cec[_0xf4bf('0x41')]=_0x1c3f26['result'][_0xf4bf('0x11')];_0x1f3cec['ticketNumber']=_0x1c3f26[_0xf4bf('0x10')][_0xf4bf('0x42')];logger[_0xf4bf('0x12')]('['+[_0x27e36f[_0xf4bf('0x16')]()]+_0xf4bf('0x43'),_0x1f3cec);_0x1f59eb(_0x1f3cec);})[_0xf4bf('0x14')](function(_0x354b0b){logger[_0xf4bf('0x15')]('['+[_0x27e36f[_0xf4bf('0x16')]()]+']',_0x354b0b[_0xf4bf('0x17')]);_0x6d7899(_0x354b0b['message']);});});};}function createRemoteTag(_0x56b719,_0x468df7,_0x39f45e,_0x5b8f60){return new Promise(function(_0x30eb5,_0x3aebc4){var _0x3aa6dc={'method':_0xf4bf('0x22'),'uri':_0x39f45e+'label'+'?'+_0x5b8f60,'body':{'short_description':_0x56b719,'global':!![],'active':!![],'name':_0x56b719},'auth':_0x468df7,'json':!![]};return rp(_0x3aa6dc)['then'](function(_0x5e4856){var _0xc0fb1f=_0x5e4856['result'][_0xf4bf('0x11')];_0x30eb5(_0xc0fb1f);});});}function getRemoteTag(_0x83a43f,_0x2eaca3,_0x5a9172,_0x152dce,_0x4e238d){return new Promise(function(_0x511675,_0x1b536d){var _0x31291b={'method':_0xf4bf('0xd'),'uri':_0x5a9172+_0xf4bf('0x44')+_0xf4bf('0x45')+_0x83a43f+'&'+_0x152dce,'auth':_0x2eaca3,'json':!![]};return rp(_0x31291b)[_0xf4bf('0xe')](function(_0x4811a4){if(_0x4811a4[_0xf4bf('0x10')][_0xf4bf('0x1c')]>0x0){var _0x3d652d=_0x4811a4[_0xf4bf('0x10')][0x0][_0xf4bf('0x11')];_0x511675(_0x3d652d);}else{return createRemoteTag(_0x83a43f,_0x2eaca3,_0x5a9172,_0x152dce)[_0xf4bf('0xe')](function(_0x1383c3){_0x511675(_0x1383c3);});}});});}function assignTagToIncident(_0x1a5431,_0x130442,_0x2e9669,_0x513c35,_0x58c851){return new Promise(function(_0x9a629a,_0x486e85){var _0x3563a9={'method':'POST','uri':_0x2e9669+_0xf4bf('0x46')+'?'+_0x58c851,'body':{'label':_0x1a5431,'table':_0xf4bf('0x47'),'id_type':_0xf4bf('0x48'),'table_key':_0x513c35[_0xf4bf('0x41')],'title':'Incident\x20-\x20'+_0x513c35[_0xf4bf('0x49')],'id_display':_0x513c35[_0xf4bf('0x49')]},'auth':_0x130442,'json':!![]};return rp(_0x3563a9)[_0xf4bf('0xe')](function(_0x21dfcc){_0x9a629a();})[_0xf4bf('0x14')](function(){_0x9a629a();});});}function manageTags(_0x537948,_0x2b65af,_0x327b2c,_0x5e4b02,_0x3695cb,_0x2d59dc,_0x2247dd){return new Promise(function(_0x287aab,_0x550433){var _0x5ab4c4=[];_0x2b65af[_0xf4bf('0x2d')](function(_0x46ab5e){_0x5ab4c4['push'](getRemoteTag(_0x46ab5e,_0x327b2c,_0x5e4b02,_0x2d59dc,_0x2247dd));});return Promise[_0xf4bf('0x4a')](_0x5ab4c4)[_0xf4bf('0xe')](function(_0x3057ca){if(_0x3057ca[_0xf4bf('0x1c')]){logger[_0xf4bf('0x12')]('['+[_0x537948[_0xf4bf('0x16')]()]+_0xf4bf('0x4b'),_0x3057ca);var _0x498410=[];_0x3057ca[_0xf4bf('0x2d')](function(_0x420d38){_0x498410[_0xf4bf('0x4c')](assignTagToIncident(_0x420d38,_0x327b2c,_0x5e4b02,_0x3695cb,_0x2d59dc));});return Promise[_0xf4bf('0x4a')](_0x498410)[_0xf4bf('0xe')](function(){_0x287aab();})[_0xf4bf('0x14')](function(){_0x287aab();});}else{_0x287aab();}});});}function getTags(_0x2b49f2,_0x4fca8d,_0x2526fe,_0x2042a4,_0x18ee24,_0x45875c){return function(_0x590ffb){return new Promise(function(_0x47fb7d,_0x54e84a){var _0x52fa6f=[];var _0x4b09d9=_0x2042a4[_0xf4bf('0x4d')];if(_0x4b09d9&&_0x4b09d9[_0xf4bf('0x1c')]>0x0){_0x52fa6f=_[_0xf4bf('0x4e')](_0x4b09d9,_0xf4bf('0x3b'));}if(_0x52fa6f['length']>0x0){return manageTags(_0x2b49f2,_0x52fa6f,_0x4fca8d,_0x2526fe,_0x590ffb,_0x18ee24,_0x45875c)[_0xf4bf('0xe')](function(){_0x47fb7d(_0x590ffb);});}else{_0x47fb7d(_0x590ffb);}});};}function emit(_0xecb150,_0x353422,_0x5dcad2){var _0x149a68=_0xf4bf('0x4f')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0xf4bf('0x50')+_0xf4bf('0x51');var _0x361622={'uri':_0xecb150+_0xf4bf('0x52')+_0x5dcad2+_0x149a68};io['to'](util[_0xf4bf('0x53')]('user:%s',_0x353422))[_0xf4bf('0x54')](_0xf4bf('0x55'),_0x361622);}exports['cs']=function(_0x212d91,_0x1410f8,_0x4138b3,_0x414fa1,_0x21051a,_0x319892,_0x56f1e1,_0x27d26f){var _0x466d94={};var _0x5a5ba3={'user':_0x319892[_0xf4bf('0x56')],'pass':_0x319892[_0xf4bf('0x57')]};var _0x4581c3=_0xf4bf('0x58');var _0x35ef8b=_0xf4bf('0x59');_0x319892[_0xf4bf('0x5a')]=intUtil['stripTrailingSlash'](_0x319892['remoteUri']);_0x319892['serverUrl']=intUtil[_0xf4bf('0x5b')](_0x319892['serverUrl']);var _0x498696=util[_0xf4bf('0x53')]('%s/api/now/table/',_0x319892[_0xf4bf('0x5a')]);_0x466d94[_0xf4bf('0x1a')]=!_[_0xf4bf('0x5c')](_0x414fa1)?_0x414fa1[_0xf4bf('0x5d')]:null;_0x466d94[_0xf4bf('0x20')]=_0x319892[_0xf4bf('0x5d')];_0x466d94[_0xf4bf('0x24')]=_0x27d26f[_0xf4bf('0x37')]()===_0xf4bf('0x3d')?_0x1410f8[_0xf4bf('0x5e')]:_0x1410f8[_0xf4bf('0x5f')];_0x466d94[_0xf4bf('0x60')]=_0x27d26f===_0xf4bf('0x61')||_0x27d26f===_0xf4bf('0x62')?'queue':_0xf4bf('0x3d');var _0x369fec=util[_0xf4bf('0x53')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x319892[_0xf4bf('0x63')],_0x1410f8[_0xf4bf('0x64')],md5(_0x1410f8['uniqueid']));if(_0x21051a&&_0x21051a['monitor_format']){logger[_0xf4bf('0x12')](_0xf4bf('0x65'),_0xf4bf('0x66'));_0x1410f8[_0xf4bf('0x67')]=_0x369fec;}else if(_0x56f1e1&&_0x56f1e1[_0xf4bf('0x68')]&&_0x56f1e1[_0xf4bf('0x68')]!==_0xf4bf('0x69')){logger[_0xf4bf('0x12')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x1410f8[_0xf4bf('0x67')]=_0x369fec;}else{_0x1410f8[_0xf4bf('0x67')]='';}return getAdminUser(_0x27d26f,_0x5a5ba3,_0x466d94,_0x498696,_0x35ef8b,_0x4581c3)[_0xf4bf('0xe')](getUser(_0x27d26f,_0x5a5ba3,_0x498696,_0x35ef8b,_0x4581c3))['then'](getEndUser(_0x27d26f,_0x5a5ba3,_0x498696,_0x35ef8b,_0x4581c3))[_0xf4bf('0xe')](getTicket(_0x27d26f,_0x5a5ba3,_0x498696,_0x4138b3,_0x1410f8,_0x35ef8b))[_0xf4bf('0xe')](function(_0x23bff4){logger[_0xf4bf('0x12')](util['format'](_0xf4bf('0x6a'),_0x23bff4[_0xf4bf('0x41')]));logger[_0xf4bf('0x12')](util['format'](_0xf4bf('0x6b'),_0x27d26f));if(_0x27d26f!==_0xf4bf('0x62')){logger[_0xf4bf('0x12')]('['+[_0x27d26f[_0xf4bf('0x16')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x319892[_0xf4bf('0x5a')],_0x414fa1[_0xf4bf('0x3b')],_0x23bff4[_0xf4bf('0x41')]);}})[_0xf4bf('0x14')](function(_0x28caf8){logger[_0xf4bf('0x15')]('['+[_0x27d26f[_0xf4bf('0x16')]()]+_0xf4bf('0x6c'),util[_0xf4bf('0x6d')](_0x28caf8,{'showHidden':!![],'depth':null}));});};
git://repos.xcallymotion.com / motion2.git / blob