18 var _0x2982=['unmanaged',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','util','md5','ioredis','../../../../config/environment','servicenow','redis','defaults','localhost','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','adminId','sys_id','info','toUpperCase','catch','message','],\x20getUser\x20input\x20crm','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','active','true','userId','adminEmail','],\x20getUser\x20crm','error',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20createEndUser\x20crm','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','content','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','POST','assign','getString','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number',']\x20getTicket\x20crm','label','label_entry','Incident','Incident\x20-\x20','ticketNumber','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','user:%s','emit','username','sysparm_limit=1','sysparm_display_value=true','stripTrailingSlash','remoteUri','serverUrl','isNil','email','destcalleridnum','calleridnum','callDirection','format','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s'];(function(_0x411a2d,_0x4ced44){var _0x4865d1=function(_0x283737){while(--_0x283737){_0x411a2d['push'](_0x411a2d['shift']());}};_0x4865d1(++_0x4ced44);}(_0x2982,0x13e));var _0x2298=function(_0x574fe9,_0x1864c9){_0x574fe9=_0x574fe9-0x0;var _0x360a50=_0x2982[_0x574fe9];return _0x360a50;};'use strict';var _=require('lodash');var Promise=require(_0x2298('0x0'));var rp=require('request-promise');var util=require(_0x2298('0x1'));var md5=require(_0x2298('0x2'));var Redis=require(_0x2298('0x3'));var intUtil=require('./util');var config=require(_0x2298('0x4'));var logger=require('../../../../config/logger')(_0x2298('0x5'));config[_0x2298('0x6')]=_[_0x2298('0x7')](config[_0x2298('0x6')],{'host':_0x2298('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function getAdminUser(_0x28dd84,_0x2dfbc3,_0xfe9527,_0x2d4b08,_0x58681c,_0x35f12c){return new Promise(function(_0x362f9f,_0x562885){var _0xb07e2={'method':_0x2298('0x9'),'uri':_0x2d4b08+_0x2298('0xa')+'&'+_0x58681c+'&'+_0x35f12c,'auth':_0x2dfbc3,'json':!![]};return rp(_0xb07e2)[_0x2298('0xb')](function(_0x115c40){if(_0x115c40[_0x2298('0xc')][_0x2298('0xd')]>0x0){_0xfe9527[_0x2298('0xe')]=_0x115c40[_0x2298('0xc')][0x0][_0x2298('0xf')];}logger[_0x2298('0x10')]('['+[_0x28dd84[_0x2298('0x11')]()]+'],\x20getAdminUser\x20crm',_0xfe9527);_0x362f9f(_0xfe9527);})[_0x2298('0x12')](function(_0x45651a){logger['error']('['+[_0x28dd84[_0x2298('0x11')]()]+']',_0x45651a[_0x2298('0x13')]);_0x562885(_0x45651a[_0x2298('0x13')]);});});}function getUser(_0xa44f4e,_0x535fb2,_0x203e1f,_0x36fb69,_0x156eb9){return function(_0x4b14ad){logger['info']('['+[_0xa44f4e['toUpperCase']()]+_0x2298('0x14'),_0x4b14ad);return new Promise(function(_0x2c770e,_0x55f917){if(intUtil['validateEmail'](_0x4b14ad[_0x2298('0x15')])){var _0x520dbd={'method':'GET','uri':_0x203e1f+_0x2298('0x16')+_0x4b14ad[_0x2298('0x15')]+'&'+_0x36fb69+'&'+_0x156eb9,'auth':_0x535fb2,'json':!![]};logger[_0x2298('0x10')]('['+[_0xa44f4e[_0x2298('0x11')]()]+_0x2298('0x17'),_0x520dbd);return rp(_0x520dbd)[_0x2298('0xb')](function(_0xb3a267){logger[_0x2298('0x10')]('['+[_0xa44f4e[_0x2298('0x11')]()]+'],\x20getUser\x20entity',_0xb3a267);if(_0xb3a267[_0x2298('0xc')][_0x2298('0xd')]>0x0&&String(_0xb3a267[_0x2298('0xc')][0x0][_0x2298('0x18')])===_0x2298('0x19')){_0x4b14ad['userId']=_0xb3a267[_0x2298('0xc')][0x0]['sys_id'];}else{_0x4b14ad[_0x2298('0x1a')]=_0x4b14ad[_0x2298('0xe')];_0x4b14ad[_0x2298('0x15')]=_0x4b14ad[_0x2298('0x1b')];}logger[_0x2298('0x10')]('['+[_0xa44f4e['toUpperCase']()]+_0x2298('0x1c'),_0x4b14ad);_0x2c770e(_0x4b14ad);})[_0x2298('0x12')](function(_0x4edca4){logger[_0x2298('0x1d')]('['+[_0xa44f4e[_0x2298('0x11')]()]+']',_0x4edca4[_0x2298('0x13')]);_0x55f917(_0x4edca4[_0x2298('0x13')]);});}else{logger[_0x2298('0x10')]('['+[_0xa44f4e['toUpperCase']()]+_0x2298('0x1e'));_0x4b14ad['userId']=_0x4b14ad[_0x2298('0xe')];_0x4b14ad[_0x2298('0x15')]=_0x4b14ad[_0x2298('0x1b')];_0x2c770e(_0x4b14ad);}});};}function createEndUser(_0x51e5eb,_0x216fc6,_0x2526e0,_0x346389,_0x31cbf2){logger[_0x2298('0x10')]('['+[_0x51e5eb[_0x2298('0x11')]()]+_0x2298('0x1f'),_0x2526e0);return new Promise(function(_0x1dadc0,_0xd4c3f8){var _0x5bbf58={'method':'POST','uri':_0x346389+_0x2298('0x20')+_0x31cbf2,'body':{'user_name':_0x2526e0[_0x2298('0x21')],'roles':_0x2298('0x22'),'first_name':_0x2526e0[_0x2298('0x21')],'active':_0x2298('0x19'),'date_format':_0x2298('0x23'),'phone':_0x2526e0['endUserNumber']},'auth':_0x216fc6,'json':!![]};return rp(_0x5bbf58)['then'](function(_0x53548f){logger[_0x2298('0x10')]('['+[_0x51e5eb[_0x2298('0x11')]()]+_0x2298('0x24'),_0x53548f[_0x2298('0xc')]);_0x2526e0['endUserId']=_0x53548f[_0x2298('0xc')]['sys_id'];_0x1dadc0(_0x2526e0);})[_0x2298('0x12')](function(_0x229f59){logger[_0x2298('0x1d')]('['+[_0x51e5eb['toUpperCase']()]+']',_0x229f59['message']);_0xd4c3f8(_0x229f59[_0x2298('0x13')]);});});}function getEndUser(_0x3943ea,_0x26e45f,_0x1ffaa4,_0x3cd76b,_0x57e2c6){return function(_0x1a4656){logger['info']('['+[_0x3943ea[_0x2298('0x11')]()]+_0x2298('0x25'),_0x1a4656);return new Promise(function(_0x12c155,_0x591714){var _0x4971a9={'method':'GET','uri':_0x1ffaa4+_0x2298('0x26')+_0x1a4656[_0x2298('0x21')]+'&'+_0x3cd76b+'&'+_0x57e2c6,'auth':_0x26e45f,'json':!![]};return rp(_0x4971a9)[_0x2298('0xb')](function(_0x2ec610){if(_0x2ec610[_0x2298('0xc')][_0x2298('0xd')]>0x0){_0x1a4656[_0x2298('0x27')]=_0x2ec610['result'][0x0][_0x2298('0xf')];logger[_0x2298('0x10')]('['+[_0x3943ea['toUpperCase']()]+'],\x20getEndUser\x20crm',_0x1a4656);_0x12c155(_0x1a4656);}else{return createEndUser(_0x3943ea,_0x26e45f,_0x1a4656,_0x1ffaa4,_0x3cd76b)['then'](function(_0x56cadf){logger[_0x2298('0x10')]('['+[_0x3943ea['toUpperCase']()]+_0x2298('0x28'),_0x56cadf);_0x12c155(_0x56cadf);});}})['catch'](function(_0x3513ee){logger[_0x2298('0x1d')]('['+[_0x3943ea['toUpperCase']()]+']',_0x3513ee[_0x2298('0x13')]);_0x591714(_0x3513ee[_0x2298('0x13')]);});});};}function getCustomFields(_0x13955c,_0x245e18){var _0x3b2fe2={};if(_0x13955c[_0x2298('0xd')]>0x0){_[_0x2298('0x29')](_0x13955c,function(_0x426d8f){if(_[_0x2298('0x2a')]([_0x2298('0x2b'),_0x2298('0x2c')],_0x426d8f[_0x2298('0x2d')])&&_0x426d8f[_0x2298('0x2e')]&&!_0x426d8f[_0x2298('0x2f')]){_0x3b2fe2[_0x426d8f[_0x2298('0x2e')][_0x2298('0x30')]()]=_0x426d8f['content'][_0x2298('0x31')]();}else if(_['includes']([_0x2298('0x2b'),_0x2298('0x2c')],_0x426d8f[_0x2298('0x2d')])&&_0x426d8f[_0x2298('0x32')]&&_0x426d8f[_0x2298('0x2f')]){_0x3b2fe2[_0x426d8f[_0x2298('0x32')]['toLowerCase']()]=_0x426d8f[_0x2298('0x33')][_0x2298('0x31')]();}else if(_0x426d8f[_0x2298('0x2d')]==='variable'&&_0x426d8f[_0x2298('0x34')]&&_0x426d8f[_0x2298('0x32')]&&_0x426d8f[_0x2298('0x2f')]){_0x3b2fe2[_0x426d8f[_0x2298('0x32')][_0x2298('0x30')]()]=_0x245e18[_0x426d8f['variableName']][_0x2298('0x31')]();}else if(_0x426d8f[_0x2298('0x2d')]===_0x2298('0x35')&&_0x426d8f[_0x2298('0x36')]&&_0x426d8f[_0x2298('0x36')][_0x2298('0x37')]&&_0x426d8f[_0x2298('0x32')]&&_0x426d8f[_0x2298('0x2f')]){_0x3b2fe2[_0x426d8f[_0x2298('0x32')][_0x2298('0x30')]()]=_0x245e18[_0x426d8f['Variable'][_0x2298('0x37')][_0x2298('0x30')]()][_0x2298('0x31')]();}});}return _0x3b2fe2;}function getTicket(_0x1381f8,_0x311501,_0x5dbd58,_0x419ad7,_0x353ddb,_0x402ebb){return function(_0x48cfd6){logger[_0x2298('0x10')]('['+[_0x1381f8['toUpperCase']()]+_0x2298('0x38'),_0x48cfd6);return new Promise(function(_0x39f655,_0x4eb4df){var _0x4ebc1c=_0x1381f8[_0x2298('0x30')]()===_0x2298('0x39')?_0x48cfd6[_0x2298('0x1a')]:_0x48cfd6[_0x2298('0x27')];var _0x5e5dad={'method':_0x2298('0x3a'),'uri':_0x5dbd58+'incident'+'?'+_0x402ebb,'body':Object[_0x2298('0x3b')]({},{'active':'true','caller_id':_0x4ebc1c,'assigned_to':_0x48cfd6['userId'],'short_description':intUtil[_0x2298('0x3c')](_0x419ad7['Subjects'],_0x353ddb,'\x20'),'description':intUtil['getString'](_0x419ad7['Descriptions'],_0x353ddb,'\x0a')},getCustomFields(_0x419ad7[_0x2298('0x3d')],_0x353ddb)),'auth':_0x311501,'json':!![]};return rp(_0x5e5dad)[_0x2298('0xb')](function(_0x4fad83){logger[_0x2298('0x10')]('['+[_0x1381f8[_0x2298('0x11')]()]+_0x2298('0x3e'),_0x4fad83[_0x2298('0xc')]);_0x48cfd6[_0x2298('0x3f')]=_0x4fad83[_0x2298('0xc')]['sys_id'];_0x48cfd6['ticketNumber']=_0x4fad83[_0x2298('0xc')][_0x2298('0x40')];logger[_0x2298('0x10')]('['+[_0x1381f8[_0x2298('0x11')]()]+_0x2298('0x41'),_0x48cfd6);_0x39f655(_0x48cfd6);})['catch'](function(_0x46bc97){logger['error']('['+[_0x1381f8[_0x2298('0x11')]()]+']',_0x46bc97[_0x2298('0x13')]);_0x4eb4df(_0x46bc97[_0x2298('0x13')]);});});};}function createRemoteTag(_0xcc3fb9,_0x37d23b,_0x2c0bb2,_0x1a0987){return new Promise(function(_0x322606,_0x4e2f80){var _0x448742={'method':'POST','uri':_0x2c0bb2+_0x2298('0x42')+'?'+_0x1a0987,'body':{'short_description':_0xcc3fb9,'global':!![],'active':!![],'name':_0xcc3fb9},'auth':_0x37d23b,'json':!![]};return rp(_0x448742)[_0x2298('0xb')](function(_0x429e36){var _0xa98b79=_0x429e36[_0x2298('0xc')]['sys_id'];_0x322606(_0xa98b79);});});}function getRemoteTag(_0x320cf7,_0x257dc7,_0x146d73,_0x19181c,_0x157e78){return new Promise(function(_0x1ed025,_0x116d45){var _0x197c67={'method':_0x2298('0x9'),'uri':_0x146d73+_0x2298('0x42')+'?sysparm_query=name%3D'+_0x320cf7+'&'+_0x19181c,'auth':_0x257dc7,'json':!![]};return rp(_0x197c67)[_0x2298('0xb')](function(_0x1f7f78){if(_0x1f7f78[_0x2298('0xc')]['length']>0x0){var _0x21d52b=_0x1f7f78[_0x2298('0xc')][0x0][_0x2298('0xf')];_0x1ed025(_0x21d52b);}else{return createRemoteTag(_0x320cf7,_0x257dc7,_0x146d73,_0x19181c)['then'](function(_0xc408f0){_0x1ed025(_0xc408f0);});}});});}function assignTagToIncident(_0xbdb423,_0x289261,_0x204ebe,_0x5a7b96,_0x1d5e37){return new Promise(function(_0x20a05e,_0x4605fb){var _0x13a159={'method':_0x2298('0x3a'),'uri':_0x204ebe+_0x2298('0x43')+'?'+_0x1d5e37,'body':{'label':_0xbdb423,'table':'incident','id_type':_0x2298('0x44'),'table_key':_0x5a7b96[_0x2298('0x3f')],'title':_0x2298('0x45')+_0x5a7b96[_0x2298('0x46')],'id_display':_0x5a7b96['ticketNumber']},'auth':_0x289261,'json':!![]};return rp(_0x13a159)[_0x2298('0xb')](function(_0x1bd52b){_0x20a05e();})['catch'](function(){_0x20a05e();});});}function manageTags(_0x3d7aae,_0x5bab4d,_0x4b9173,_0x2e27d3,_0x211b77,_0x2f04ad,_0x24f8a8){return new Promise(function(_0x1a255e,_0x3308e0){var _0x464398=[];_0x5bab4d[_0x2298('0x29')](function(_0x17565f){_0x464398['push'](getRemoteTag(_0x17565f,_0x4b9173,_0x2e27d3,_0x2f04ad,_0x24f8a8));});return Promise[_0x2298('0x47')](_0x464398)[_0x2298('0xb')](function(_0x17a001){if(_0x17a001[_0x2298('0xd')]){logger[_0x2298('0x10')]('['+[_0x3d7aae[_0x2298('0x11')]()]+_0x2298('0x48'),_0x17a001);var _0x3f8a1b=[];_0x17a001[_0x2298('0x29')](function(_0xde3ce9){_0x3f8a1b['push'](assignTagToIncident(_0xde3ce9,_0x4b9173,_0x2e27d3,_0x211b77,_0x2f04ad));});return Promise['all'](_0x3f8a1b)[_0x2298('0xb')](function(){_0x1a255e();})[_0x2298('0x12')](function(){_0x1a255e();});}else{_0x1a255e();}});});}function getTags(_0x33b7bf,_0x53a5ea,_0x5bab58,_0x248cab,_0x58dd19,_0x292d6f){return function(_0x45ecdf){return new Promise(function(_0x16158f,_0x6aa2a3){var _0x31818f=[];var _0x235efa=_0x248cab['Tags'];if(_0x235efa&&_0x235efa[_0x2298('0xd')]>0x0){_0x31818f=_[_0x2298('0x49')](_0x235efa,'name');}if(_0x31818f[_0x2298('0xd')]>0x0){return manageTags(_0x33b7bf,_0x31818f,_0x53a5ea,_0x5bab58,_0x45ecdf,_0x58dd19,_0x292d6f)['then'](function(){_0x16158f(_0x45ecdf);});}else{_0x16158f(_0x45ecdf);}});};}function emit(_0x54b4bc,_0x58af03,_0x5c1416){var _0x71b2ea=_0x2298('0x4a')+_0x2298('0x4b')+_0x2298('0x4c')+_0x2298('0x4d');var _0xa6ce7f={'uri':_0x54b4bc+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x5c1416+_0x71b2ea};io['to'](util['format'](_0x2298('0x4e'),_0x58af03))[_0x2298('0x4f')]('trigger:browser:url',_0xa6ce7f);}exports['cs']=function(_0x329dd7,_0x3d3d0d,_0x199bce,_0x5d8f67,_0x3eec3b,_0x292cbb,_0x2b8b8f,_0x7ed1f6){var _0x3d3284={};var _0x1339d4={'user':_0x292cbb[_0x2298('0x50')],'pass':_0x292cbb['password']};var _0x11c66f=_0x2298('0x51');var _0x53277b=_0x2298('0x52');_0x292cbb['remoteUri']=intUtil[_0x2298('0x53')](_0x292cbb[_0x2298('0x54')]);_0x292cbb['serverUrl']=intUtil[_0x2298('0x53')](_0x292cbb[_0x2298('0x55')]);var _0x50918b=util['format']('%s/api/now/table/',_0x292cbb[_0x2298('0x54')]);_0x3d3284[_0x2298('0x15')]=!_[_0x2298('0x56')](_0x5d8f67)?_0x5d8f67['email']:null;_0x3d3284[_0x2298('0x1b')]=_0x292cbb[_0x2298('0x57')];_0x3d3284[_0x2298('0x21')]=_0x7ed1f6['toLowerCase']()===_0x2298('0x39')?_0x3d3d0d[_0x2298('0x58')]:_0x3d3d0d[_0x2298('0x59')];_0x3d3284[_0x2298('0x5a')]=_0x7ed1f6==='queue'||_0x7ed1f6==='unmanaged'?'queue':_0x2298('0x39');var _0x38d99a=util[_0x2298('0x5b')](_0x2298('0x5c'),_0x292cbb['serverUrl'],_0x3d3d0d[_0x2298('0x5d')],md5(_0x3d3d0d[_0x2298('0x5d')]));if(_0x3eec3b&&_0x3eec3b[_0x2298('0x5e')]){logger[_0x2298('0x10')]('[QUEUE]',_0x2298('0x5f'));_0x3d3d0d[_0x2298('0x60')]=_0x38d99a;}else if(_0x2b8b8f&&_0x2b8b8f[_0x2298('0x61')]&&_0x2b8b8f[_0x2298('0x61')]!==_0x2298('0x62')){logger[_0x2298('0x10')](_0x2298('0x63'),_0x2298('0x5f'));_0x3d3d0d[_0x2298('0x60')]=_0x38d99a;}else{_0x3d3d0d['recordingURL']='';}return getAdminUser(_0x7ed1f6,_0x1339d4,_0x3d3284,_0x50918b,_0x53277b,_0x11c66f)[_0x2298('0xb')](getUser(_0x7ed1f6,_0x1339d4,_0x50918b,_0x53277b,_0x11c66f))[_0x2298('0xb')](getEndUser(_0x7ed1f6,_0x1339d4,_0x50918b,_0x53277b,_0x11c66f))[_0x2298('0xb')](getTicket(_0x7ed1f6,_0x1339d4,_0x50918b,_0x199bce,_0x3d3d0d,_0x53277b))[_0x2298('0xb')](function(_0x23b485){logger[_0x2298('0x10')](util['format'](_0x2298('0x64'),_0x23b485['ticketId']));logger['info'](util['format'](_0x2298('0x65'),_0x7ed1f6));if(_0x7ed1f6!==_0x2298('0x66')){logger['info']('['+[_0x7ed1f6['toUpperCase']()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x292cbb[_0x2298('0x54')],_0x5d8f67[_0x2298('0x37')],_0x23b485[_0x2298('0x3f')]);}})[_0x2298('0x12')](function(_0x879cec){logger[_0x2298('0x1d')]('['+[_0x7ed1f6[_0x2298('0x11')]()]+_0x2298('0x67'),util[_0x2298('0x68')](_0x879cec,{'showHidden':!![],'depth':null}));});};
git://repos.xcallymotion.com / motion2.git / blob