18 var _0x7471=['parent_type','direction','length','forEach','push','set_entry','JSON','stringify','Calls','format','Basic\x20%s','apiKey','toString','base64','get_server_info','isNil','Getting\x20agent\x20with\x20name','Employees','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','name','user_name','entry_list','find','name_value_list','value','Agent\x20found!','resolve','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user_id','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','get_entry_list','Contacts','contacts.phone_home\x20=\x20\x22%s\x22','then','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','first_name','<unknown>','Caller\x20-\x20%s','phone_home','Enduser\x20created.','[HTTP]','merge','map','type','string','customField','nameField','toLowerCase','idField','custom_fields','content','variableName','customVariable','Variable','POST','login','username','password','xCALLY\x20Motion\x20integration','sessionID','set_relationship','remoteUri','stripTrailingSlash','serverUrl','uri','%s/service/v4_1/rest.php','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Inbound','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','contacts','version','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','catch','outbound','recordingFormat','none','destcalleridname','destcalleridnum','Outbound','users','charAt','error','unmanaged','lastevent','calleridname','toUpperCase','lodash','bluebird','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','info','Creating\x20new\x20ticket...','Subjects','assigned_user_id','created_by','description','getString','Descriptions','toISOString','slice','replace','duration_hours','duration_minutes'];(function(_0x4d8961,_0x335a9b){var _0x31bbf0=function(_0x111989){while(--_0x111989){_0x4d8961['push'](_0x4d8961['shift']());}};_0x31bbf0(++_0x335a9b);}(_0x7471,0xdb));var _0x1747=function(_0x4e67cc,_0x89bb8){_0x4e67cc=_0x4e67cc-0x0;var _0x2a3529=_0x7471[_0x4e67cc];return _0x2a3529;};'use strict';var _=require(_0x1747('0x0'));var rp=require('request-promise');var BPromise=require(_0x1747('0x1'));var md5=require('md5');var util=require(_0x1747('0x2'));var Redis=require(_0x1747('0x3'));var intUtil=require(_0x1747('0x4'));var config=require(_0x1747('0x5'));var logger=require(_0x1747('0x6'))('sugarcrm');config[_0x1747('0x7')]=_[_0x1747('0x8')](config['redis'],{'host':_0x1747('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var def={'method':'POST','json':!![]};function emit(_0x290fee,_0x33510a,_0x4e62cd){io['to'](_0x290fee)['emit'](_0x33510a,_0x4e62cd);}function getTicket(_0x1e0e16,_0x54b5dd,_0x22d83a,_0x233fdc,_0x5f2028,_0x4ae846,_0x23c1f2,_0x593907){logger[_0x1747('0xa')](_0x1747('0xb'));var _0x5e724d=new Date();var _0x366c58=[{'name':'name','value':intUtil['getString'](_0x233fdc[_0x1747('0xc')],_0x5f2028,'\x20')},{'name':_0x1747('0xd'),'value':_0x54b5dd['id']},{'name':_0x1747('0xe'),'value':_0x54b5dd['id']},{'name':_0x1747('0xf'),'value':intUtil[_0x1747('0x10')](_0x233fdc[_0x1747('0x11')],_0x5f2028,'\x0a')},{'name':'date_start','value':_0x5e724d[_0x1747('0x12')]()[_0x1747('0x13')](0x0,0x13)[_0x1747('0x14')]('T','\x20')},{'name':_0x1747('0x15'),'value':'0'},{'name':_0x1747('0x16'),'value':'15'},{'name':'parent_id','value':_0x22d83a['id']},{'name':_0x1747('0x17'),'value':'Contacts'},{'name':'parent_name','value':_0x22d83a['name']},{'name':_0x1747('0x18'),'value':_0x593907}];if(_0x4ae846[_0x1747('0x19')]){_[_0x1747('0x1a')](_0x4ae846,function(_0x54157b){if(_0x5f2028[_0x54157b['variableName']]){_0x366c58[_0x1747('0x1b')]({'name':_0x54157b['idField'],'value':_0x5f2028[_0x54157b['variableName']]});}});}return request({'form':{'method':_0x1747('0x1c'),'input_type':'JSON','response_type':_0x1747('0x1d'),'rest_data':JSON[_0x1747('0x1e')]({'session':_0x23c1f2['id'],'module_name':_0x1747('0x1f'),'name_value_list':_0x366c58})}});}function getAuth(_0x38d088){return util[_0x1747('0x20')](_0x1747('0x21'),new Buffer(_0x38d088[_0x1747('0x22')]+':X')[_0x1747('0x23')](_0x1747('0x24')));}function getServerInfo(_0xb28de){return request({'form':{'method':_0x1747('0x25'),'input_type':_0x1747('0x1d'),'response_type':_0x1747('0x1d'),'rest_data':JSON[_0x1747('0x1e')]({'session':_0xb28de['id']})}});}function getUser(_0x251ade,_0x2b545c,_0x2aab29){if(!_[_0x1747('0x26')](_0x2b545c)){logger[_0x1747('0xa')](_0x1747('0x27'),_0x2b545c);return request({'form':{'method':'get_entry_list','input_type':_0x1747('0x1d'),'response_type':'JSON','rest_data':JSON['stringify']({'session':_0x2aab29['id'],'module_name':_0x1747('0x28'),'query':util[_0x1747('0x20')](_0x1747('0x29'),_0x2b545c),'order_by':'','offset':'0','select_fields':['id',_0x1747('0x2a'),_0x1747('0x2b')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x5da49b){if(_0x5da49b[_0x1747('0x2c')][_0x1747('0x19')]){var _0x46f467=_[_0x1747('0x2d')](_0x5da49b[_0x1747('0x2c')],function(_0x365859){return _0x365859[_0x1747('0x2e')][_0x1747('0x2b')][_0x1747('0x2f')]===_0x2b545c;});if(_0x46f467){logger[_0x1747('0xa')](_0x1747('0x30'));return BPromise[_0x1747('0x31')]({'id':_0x46f467[_0x1747('0x2e')]['id']['value'],'name':_0x46f467[_0x1747('0x2e')][_0x1747('0x2a')][_0x1747('0x2f')]});}}logger[_0x1747('0xa')](_0x1747('0x32'));return BPromise['resolve']({'id':_0x2aab29[_0x1747('0x2e')][_0x1747('0x33')]['value'],'name':_0x2aab29[_0x1747('0x2e')][_0x1747('0x2b')]['value']});});}else{logger[_0x1747('0xa')](_0x1747('0x34'));return BPromise[_0x1747('0x31')]({'id':_0x2aab29['name_value_list'][_0x1747('0x33')][_0x1747('0x2f')],'name':_0x2aab29['name_value_list'][_0x1747('0x2b')]['value']});}}function getEndUser(_0x14c0f1,_0x3bb112,_0x2afa3d,_0x4463d1){logger[_0x1747('0xa')]('Searching\x20enduser\x20with\x20phone',_0x2afa3d);return request({'form':{'method':_0x1747('0x35'),'input_type':_0x1747('0x1d'),'response_type':_0x1747('0x1d'),'rest_data':JSON[_0x1747('0x1e')]({'session':_0x4463d1['id'],'module_name':_0x1747('0x36'),'query':util[_0x1747('0x20')](_0x1747('0x37'),_0x2afa3d),'order_by':'','offset':'0','select_fields':['id',_0x1747('0x2a'),'phone_home'],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x1747('0x38')](function(_0x2b0a07){if(_0x2b0a07[_0x1747('0x2c')]['length']){var _0x4ac211=_[_0x1747('0x2d')](_0x2b0a07[_0x1747('0x2c')],function(_0x18a151){return _0x18a151[_0x1747('0x2e')]['phone_home'][_0x1747('0x2f')]===_0x2afa3d;});if(_0x4ac211){logger[_0x1747('0xa')](_0x1747('0x39'));return BPromise[_0x1747('0x31')]({'id':_0x4ac211['name_value_list']['id'][_0x1747('0x2f')],'name':_0x4ac211[_0x1747('0x2e')][_0x1747('0x2a')][_0x1747('0x2f')],'phone':_0x4ac211['name_value_list']['phone_home'][_0x1747('0x2f')]});}}else{logger[_0x1747('0xa')](_0x1747('0x3a'));return request({'form':{'method':'set_entry','input_type':_0x1747('0x1d'),'response_type':_0x1747('0x1d'),'rest_data':JSON[_0x1747('0x1e')]({'session':_0x4463d1['id'],'module_name':_0x1747('0x36'),'name_value_list':[{'name':_0x1747('0x3b'),'value':_0x3bb112!==_0x1747('0x3c')?_0x3bb112:util[_0x1747('0x20')](_0x1747('0x3d'),_0x2afa3d)},{'name':_0x1747('0x3e'),'value':_0x2afa3d}]})}})[_0x1747('0x38')](function(_0x25c5da){logger['info'](_0x1747('0x3f'));return BPromise[_0x1747('0x31')]({'id':_0x25c5da['id'],'name':_0x25c5da['entry_list']['first_name']['value'],'phone':_0x25c5da['entry_list'][_0x1747('0x3e')][_0x1747('0x2f')]});});}});}function request(_0x22e341){logger['debug'](_0x1747('0x40'),JSON[_0x1747('0x1e')](_0x22e341));return rp(_[_0x1747('0x41')](def,_0x22e341));}function getTags(_0x6b7163,_0x266b21){var _0x26b44b=[];if(_0x6b7163&&_0x6b7163[_0x1747('0x19')]>0x0){_0x26b44b=_[_0x1747('0x42')](_0x6b7163,_0x266b21);}return _0x26b44b;}function getCustomFields(_0x437cd0,_0x29f6f2){var _0xdc89e3=[];var _0x4c80ba={'custom_fields':[]};if(_0x437cd0[_0x1747('0x19')]>0x0){_[_0x1747('0x1a')](_0x437cd0,function(_0x25cdfa){if(_0x25cdfa[_0x1747('0x43')]===_0x1747('0x44')&&_0x25cdfa['nameField']&&!_0x25cdfa[_0x1747('0x45')]){_0x4c80ba[_0x25cdfa[_0x1747('0x46')][_0x1747('0x47')]()]=_0x25cdfa['content']['toString']();}else if(_0x25cdfa[_0x1747('0x43')]===_0x1747('0x44')&&_0x25cdfa[_0x1747('0x48')]&&_0x25cdfa[_0x1747('0x45')]){_0x4c80ba[_0x1747('0x49')][_0x1747('0x1b')]({'id':_0x25cdfa[_0x1747('0x48')],'value':_0x25cdfa[_0x1747('0x4a')][_0x1747('0x23')]()});}else if(_0x25cdfa[_0x1747('0x43')]==='variable'&&_0x25cdfa['variableName']&&_0x25cdfa[_0x1747('0x48')]&&_0x25cdfa[_0x1747('0x45')]){_0x29f6f2[_0x25cdfa[_0x1747('0x4b')]]&&_0x4c80ba[_0x1747('0x49')][_0x1747('0x1b')]({'id':_0x25cdfa[_0x1747('0x48')],'value':_0x29f6f2[_0x25cdfa[_0x1747('0x4b')]][_0x1747('0x23')]()});}else if(_0x25cdfa[_0x1747('0x43')]===_0x1747('0x4c')&&_0x25cdfa['Variable']&&_0x25cdfa[_0x1747('0x4d')]['name']&&_0x25cdfa[_0x1747('0x48')]&&_0x25cdfa[_0x1747('0x45')]){_0x29f6f2[_0x25cdfa[_0x1747('0x4d')][_0x1747('0x2a')][_0x1747('0x47')]()]&&_0x4c80ba['custom_fields'][_0x1747('0x1b')]({'id':_0x25cdfa['idField'],'value':_0x29f6f2[_0x25cdfa[_0x1747('0x4d')][_0x1747('0x2a')][_0x1747('0x47')]()][_0x1747('0x23')]()});}});}return _0x4c80ba;}function getConnection(_0x2f4ed7){return request({'method':_0x1747('0x4e'),'form':{'method':_0x1747('0x4f'),'input_type':_0x1747('0x1d'),'response_type':'JSON','rest_data':JSON['stringify']({'user_auth':{'user_name':_0x2f4ed7[_0x1747('0x50')],'password':_0x2f4ed7[_0x1747('0x51')],'encryption':'PLAIN'},'application':_0x1747('0x52')})}})[_0x1747('0x38')](function(_0x57b4e4){var _0x22d2ed=_0x57b4e4;if(_0x22d2ed['id']){def[_0x1747('0x53')]=_0x22d2ed['id'];return BPromise[_0x1747('0x31')](_0x22d2ed);}else{throw new Error(util[_0x1747('0x20')]('Account\x20%d\x20is\x20not\x20valid',_0x2f4ed7['id']));}});}function setRelationship(_0x361823,_0x303d74,_0x5ce543,_0x25a857){return request({'form':{'method':_0x1747('0x54'),'input_type':'JSON','response_type':_0x1747('0x1d'),'rest_data':JSON[_0x1747('0x1e')]({'session':_0x361823['id'],'module_name':_0x1747('0x1f'),'module_id':_0x5ce543['id'],'link_field_name':_0x25a857,'related_ids':[_0x303d74['id']],'name_value_list':[],'delete':0x0})}});}exports['queue']=function(_0x2d5cbc,_0xb5e00d,_0x4e89c4,_0x4ef07f,_0x23b465,_0x110be5){var _0x21114b,_0x72e6ba,_0x52752a,_0x2b3818;_0x110be5[_0x1747('0x55')]=intUtil[_0x1747('0x56')](_0x110be5['remoteUri']);_0x110be5[_0x1747('0x57')]=intUtil[_0x1747('0x56')](_0x110be5[_0x1747('0x57')]);def[_0x1747('0x58')]=util[_0x1747('0x20')](_0x1747('0x59'),_0x110be5[_0x1747('0x55')]);if(_0x23b465&&_0x23b465[_0x1747('0x5a')]){logger[_0x1747('0xa')](_0x1747('0x5b'),_0x1747('0x5c'));_0xb5e00d[_0x1747('0x5d')]=util[_0x1747('0x20')](_0x1747('0x5e'),_0x110be5['serverUrl'],_0xb5e00d[_0x1747('0x5f')],md5(_0xb5e00d['uniqueid']));}else{_0xb5e00d['recordingURL']='';}return getConnection(_0x110be5)[_0x1747('0x38')](function(_0xc96fec){_0x2b3818=_0xc96fec;return getUser(_0x110be5,_0x4ef07f['name'],_0x2b3818);})[_0x1747('0x38')](function(_0x147a97){_0x21114b=_0x147a97;logger[_0x1747('0xa')](_0x1747('0x60'),_0x21114b['id']);return getEndUser(_0x110be5,_0xb5e00d['calleridname'],_0xb5e00d['calleridnum'],_0x2b3818);})[_0x1747('0x38')](function(_0x57ad3e){_0x72e6ba=_0x57ad3e;logger[_0x1747('0xa')](_0x1747('0x61'),_0x72e6ba['id']);return getTicket(_0x110be5,_0x21114b,_0x72e6ba,_0x4e89c4,_0xb5e00d,_0x4e89c4['Fields'],_0x2b3818,_0x1747('0x62'));})[_0x1747('0x38')](function(_0x3248b9){_0x52752a=_0x3248b9;logger[_0x1747('0xa')](_0x1747('0x63'));logger[_0x1747('0xa')](_0x1747('0x64'),_0x52752a['id']);return setRelationship(_0x2b3818,_0x21114b,_0x52752a,'users');})[_0x1747('0x38')](function(){return setRelationship(_0x2b3818,_0x72e6ba,_0x52752a,_0x1747('0x65'));})[_0x1747('0x38')](function(){return getServerInfo(_0x2b3818);})[_0x1747('0x38')](function(_0xbe313a){var _0x15f978=parseInt(_0xbe313a[_0x1747('0x66')]['charAt'](0x0));var _0xe4425e=util[_0x1747('0x20')](_0x1747('0x67'),_0x110be5[_0x1747('0x55')],_0x52752a['id']);if(_0x15f978>0x6){_0xe4425e=util[_0x1747('0x20')](_0x1747('0x68'),_0x110be5['remoteUri'],_0x52752a['id']);}logger['info'](_0x1747('0x5b'),_0x1747('0x69'));emit(util[_0x1747('0x20')]('user:%s',_0x4ef07f['name']),_0x1747('0x6a'),{'uri':_0xe4425e});})[_0x1747('0x6b')](function(_0x197a93){logger['error'](_0x1747('0x5b'),JSON[_0x1747('0x1e')](_0x197a93));});};exports[_0x1747('0x6c')]=function(_0x4a8b64,_0x559f75,_0x108ede,_0x515bb6,_0x56ccdc,_0x5849c8,_0x1f6b96){var _0x45e11c,_0x24f3cd,_0x2d8e71,_0x56a0f6;_0x5849c8[_0x1747('0x55')]=intUtil[_0x1747('0x56')](_0x5849c8[_0x1747('0x55')]);_0x5849c8[_0x1747('0x57')]=intUtil['stripTrailingSlash'](_0x5849c8[_0x1747('0x57')]);def[_0x1747('0x58')]=util[_0x1747('0x20')](_0x1747('0x59'),_0x5849c8[_0x1747('0x55')]);if(_0x1f6b96&&_0x1f6b96[_0x1747('0x6d')]&&_0x1f6b96['recordingFormat']!==_0x1747('0x6e')){logger['info']('[OUTBOUND]',_0x1747('0x5c'));_0x559f75[_0x1747('0x5d')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5849c8[_0x1747('0x57')],_0x559f75[_0x1747('0x5f')],md5(_0x559f75[_0x1747('0x5f')]));}return getConnection(_0x5849c8)[_0x1747('0x38')](function(_0xb5b00){_0x56a0f6=_0xb5b00;return getUser(_0x5849c8,_0x515bb6[_0x1747('0x2a')],_0x56a0f6);})[_0x1747('0x38')](function(_0xb2a237){_0x45e11c=_0xb2a237;logger['info'](_0x1747('0x60'),_0x45e11c['id']);return getEndUser(_0x5849c8,_0x559f75[_0x1747('0x6f')],_0x559f75[_0x1747('0x70')],_0x56a0f6);})[_0x1747('0x38')](function(_0x33c0aa){_0x24f3cd=_0x33c0aa;logger['info']('The\x20Enduser\x20ID\x20is:',_0x24f3cd['id']);return getTicket(_0x5849c8,_0x45e11c,_0x24f3cd,_0x108ede,_0x559f75,_0x108ede['Fields'],_0x56a0f6,_0x1747('0x71'));})[_0x1747('0x38')](function(_0x31ca22){_0x2d8e71=_0x31ca22;logger[_0x1747('0xa')](_0x1747('0x63'));logger[_0x1747('0xa')](_0x1747('0x64'),_0x2d8e71['id']);return setRelationship(_0x56a0f6,_0x45e11c,_0x2d8e71,_0x1747('0x72'));})[_0x1747('0x38')](function(){return setRelationship(_0x56a0f6,_0x24f3cd,_0x2d8e71,_0x1747('0x65'));})['then'](function(){return getServerInfo(_0x56a0f6);})['then'](function(_0x31a1b8){var _0x1017a1=parseInt(_0x31a1b8['version'][_0x1747('0x73')](0x0));var _0x136b83=util[_0x1747('0x20')](_0x1747('0x67'),_0x5849c8[_0x1747('0x55')],_0x2d8e71['id']);if(_0x1017a1>0x6){_0x136b83=util['format'](_0x1747('0x68'),_0x5849c8['remoteUri'],_0x2d8e71['id']);}logger[_0x1747('0xa')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x1747('0x20')]('user:%s',_0x515bb6[_0x1747('0x2a')]),'trigger:browser:url',{'uri':_0x136b83});})['catch'](function(_0x5a9619){logger[_0x1747('0x74')]('[OUTBOUND]',JSON[_0x1747('0x1e')](_0x5a9619));});};exports[_0x1747('0x75')]=function(_0x1e227a,_0x5c930e,_0x4fddb9,_0x55e5f5,_0xbe2898,_0x2e6bd4){var _0x2c20a3,_0x2ace9b,_0x528209,_0x2a47c2;_0x2e6bd4[_0x1747('0x55')]=intUtil[_0x1747('0x56')](_0x2e6bd4[_0x1747('0x55')]);_0x2e6bd4['serverUrl']=intUtil[_0x1747('0x56')](_0x2e6bd4[_0x1747('0x57')]);def[_0x1747('0x58')]=util[_0x1747('0x20')]('%s/service/v4_1/rest.php',_0x2e6bd4['remoteUri']);if(_0xbe2898&&_0xbe2898[_0x1747('0x5a')]){logger[_0x1747('0xa')]('['+_0x5c930e[_0x1747('0x76')]['toUpperCase']()+']',_0x1747('0x5c'));_0x5c930e[_0x1747('0x5d')]=util[_0x1747('0x20')](_0x1747('0x5e'),_0x2e6bd4['serverUrl'],_0x5c930e['uniqueid'],md5(_0x5c930e[_0x1747('0x5f')]));}else{_0x5c930e[_0x1747('0x5d')]='';}return getConnection(_0x2e6bd4)[_0x1747('0x38')](function(_0x37776f){_0x2a47c2=_0x37776f;if(!_[_0x1747('0x26')](_0x55e5f5)){return getUser(_0x2e6bd4,_0x55e5f5['name'],_0x2a47c2);}else{return getUser(_0x2e6bd4,null,_0x2a47c2);}})[_0x1747('0x38')](function(_0x37d4f4){_0x2c20a3=_0x37d4f4;logger[_0x1747('0xa')]('The\x20User\x20ID\x20is:',_0x2c20a3['id']);return getEndUser(_0x2e6bd4,_0x5c930e[_0x1747('0x77')],_0x5c930e['calleridnum'],_0x2a47c2);})[_0x1747('0x38')](function(_0x106126){_0x2ace9b=_0x106126;logger[_0x1747('0xa')](_0x1747('0x61'),_0x2ace9b['id']);return getTicket(_0x2e6bd4,_0x2c20a3,_0x2ace9b,_0x4fddb9,_0x5c930e,_0x4fddb9['Fields'],_0x2a47c2,_0x1747('0x62'));})[_0x1747('0x38')](function(_0x28153e){_0x528209=_0x28153e;logger[_0x1747('0xa')]('Ticket\x20created!');logger['info'](_0x1747('0x64'),_0x528209['id']);return setRelationship(_0x2a47c2,_0x2c20a3,_0x528209,'users');})[_0x1747('0x38')](function(){return setRelationship(_0x2a47c2,_0x2ace9b,_0x528209,_0x1747('0x65'));})[_0x1747('0x38')](function(){return getServerInfo(_0x2a47c2);})[_0x1747('0x6b')](function(_0x364574){logger[_0x1747('0x74')]('['+_0x5c930e[_0x1747('0x76')][_0x1747('0x78')]()+']',JSON[_0x1747('0x1e')](_0x364574));});};
git://repos.xcallymotion.com / motion2.git / blob