18 var _0xc891=['phone','catch','getEndUser','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Fields','unmanaged','lastevent','toUpperCase','lodash','md5','ioredis','./util','../../../../config/environment','vTiger','redis','defaults','socket.io-emitter','string','type','idField','content','toString','variable','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','getString','Subjects','Descriptions','POST','format','remoteUri','create','username','HelpDesk','stringify','then','success','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','length','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','resolve','userId','[vTiger],\x20%s,\x20%s,\x20%s','getUser','admin','statusCode','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','lastname','Contacts','Enduser\x20created.'];(function(_0x423097,_0x8a09f4){var _0x3a73f1=function(_0x9314f0){while(--_0x9314f0){_0x423097['push'](_0x423097['shift']());}};_0x3a73f1(++_0x8a09f4);}(_0xc891,0x152));var _0x1c89=function(_0x3de8a4,_0x289a5c){_0x3de8a4=_0x3de8a4-0x0;var _0x4635cf=_0xc891[_0x3de8a4];return _0x4635cf;};'use strict';var _=require(_0x1c89('0x0'));var rp=require('request-promise');var BPromise=require('bluebird');var md5=require(_0x1c89('0x1'));var util=require('util');var Redis=require(_0x1c89('0x2'));var intUtil=require(_0x1c89('0x3'));var config=require(_0x1c89('0x4'));var logger=require('../../../../config/logger')(_0x1c89('0x5'));config[_0x1c89('0x6')]=_[_0x1c89('0x7')](config[_0x1c89('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0x1c89('0x8'))(new Redis(config[_0x1c89('0x6')]));function emit(_0x4cbacb,_0x44b3cf,_0x300289){io['to'](_0x4cbacb)['emit'](_0x44b3cf,_0x300289);}function getCustomFields(_0x1a3e57,_0x4e9b16){var _0x21f69d={};if(_0x1a3e57['length']>0x0){_['forEach'](_0x1a3e57,function(_0x4c69e3){if(_['includes']([_0x1c89('0x9'),'picklist'],_0x4c69e3[_0x1c89('0xa')])&&_0x4c69e3[_0x1c89('0xb')]){_0x21f69d[_0x4c69e3[_0x1c89('0xb')]]=_0x4c69e3[_0x1c89('0xc')][_0x1c89('0xd')]();}else if(_0x4c69e3[_0x1c89('0xa')]===_0x1c89('0xe')&&_0x4c69e3[_0x1c89('0xf')]&&_0x4c69e3['idField']&&_0x4e9b16[_0x4c69e3[_0x1c89('0xf')]]){_0x21f69d[_0x4c69e3['idField']]=_0x4e9b16[_0x4c69e3[_0x1c89('0xf')]][_0x1c89('0xd')]();}else if(_0x4c69e3[_0x1c89('0xa')]==='customVariable'&&_0x4c69e3[_0x1c89('0x10')]&&_0x4c69e3[_0x1c89('0x10')][_0x1c89('0x11')]&&_0x4c69e3['idField']&&_0x4e9b16[_0x4c69e3[_0x1c89('0x10')][_0x1c89('0x11')][_0x1c89('0x12')]()]){_0x21f69d[_0x4c69e3[_0x1c89('0xb')]]=_0x4e9b16[_0x4c69e3[_0x1c89('0x10')][_0x1c89('0x11')][_0x1c89('0x12')]()][_0x1c89('0xd')]();}});}return _0x21f69d;}function createTicket(_0x166444,_0x35bd99,_0x2d2e23,_0x52ec5c,_0x18ce93,_0x3003c1,_0x4c9069){logger[_0x1c89('0x13')](_0x1c89('0x14'));var _0x14121c=_[_0x1c89('0x15')]({'parent_id':'','assigned_user_id':_0x35bd99['id'],'ticketpriorities':'Normal','ticketstatus':'Open','ticket_title':intUtil[_0x1c89('0x16')](_0x52ec5c[_0x1c89('0x17')],_0x18ce93,'\x20'),'description':intUtil[_0x1c89('0x16')](_0x52ec5c[_0x1c89('0x18')],_0x18ce93,'\x0a'),'contact_id':_0x2d2e23['id']},getCustomFields(_0x3003c1,_0x18ce93));var _0x5b4fbc={'method':_0x1c89('0x19'),'uri':util[_0x1c89('0x1a')]('%s/webservice.php',_0x166444[_0x1c89('0x1b')]),'form':{'operation':_0x1c89('0x1c'),'username':_0x166444[_0x1c89('0x1d')],'sessionName':_0x4c9069['sessionName'],'elementType':_0x1c89('0x1e'),'element':JSON[_0x1c89('0x1f')](_0x14121c)},'json':!![]};return request(_0x5b4fbc)[_0x1c89('0x20')](function(_0x59a87e){if(_0x59a87e[_0x1c89('0x21')]){return BPromise['resolve']({'id':_0x59a87e['result']['id']});}else{throw new Error(util[_0x1c89('0x1a')](_0x1c89('0x22'),JSON['stringify'](_0x59a87e['error'])));}})['catch'](function(_0x1d40e1){var _0x5ce91f=_0x1d40e1['statusCode']||0x1f4;logger[_0x1c89('0x23')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x1c89('0x24'),_0x5ce91f,JSON['stringify'](_0x1d40e1));});}function getUser(_0x4dac46,_0x25500d,_0x10dc12){if(intUtil[_0x1c89('0x25')](_0x25500d)){logger['info'](_0x1c89('0x26'),_0x25500d);return request({'method':_0x1c89('0x27'),'uri':util['format'](_0x1c89('0x28'),_0x4dac46['remoteUri']),'qs':{'operation':_0x1c89('0x29'),'username':_0x4dac46[_0x1c89('0x1d')],'sessionName':_0x10dc12[_0x1c89('0x2a')],'query':util[_0x1c89('0x1a')](_0x1c89('0x2b'),_0x25500d)},'json':!![]})[_0x1c89('0x20')](function(_0x3a0190){if(_0x3a0190[_0x1c89('0x21')]&&_0x3a0190[_0x1c89('0x2c')][_0x1c89('0x2d')]){logger['info'](_0x1c89('0x2e'));return BPromise['resolve']({'id':_0x3a0190['result'][0x0]['id'],'email':_0x3a0190[_0x1c89('0x2c')][0x0][_0x1c89('0x2f')],'name':_0x3a0190[_0x1c89('0x2c')][0x0][_0x1c89('0x30')]+'\x20'+_0x3a0190[_0x1c89('0x2c')][_0x1c89('0x31')]});}else{logger[_0x1c89('0x13')](_0x1c89('0x32'));return BPromise[_0x1c89('0x33')]({'id':_0x10dc12[_0x1c89('0x34')],'email':_0x4dac46[_0x1c89('0x1d')],'name':'admin'});}})['catch'](function(_0x5bf65f){var _0x495a4a=_0x5bf65f['statusCode']||0x1f4;logger[_0x1c89('0x23')](_0x1c89('0x35'),_0x1c89('0x36'),_0x495a4a,JSON[_0x1c89('0x1f')](_0x5bf65f));});}else{logger[_0x1c89('0x13')](_0x1c89('0x32'));return BPromise[_0x1c89('0x33')]({'id':_0x10dc12['userId'],'email':_0x4dac46[_0x1c89('0x1d')],'name':_0x1c89('0x37')})['catch'](function(_0xb0ff02){var _0x3f6ce0=_0xb0ff02[_0x1c89('0x38')]||0x1f4;logger[_0x1c89('0x23')](_0x1c89('0x35'),'getUser',_0x3f6ce0,JSON[_0x1c89('0x1f')](_0xb0ff02));});}}function getEndUser(_0x2e6ebd,_0x31375a,_0x5324e8,_0xed5122){logger['info'](_0x1c89('0x39'),_0x5324e8);return request({'method':'GET','uri':util[_0x1c89('0x1a')](_0x1c89('0x28'),_0x2e6ebd[_0x1c89('0x1b')]),'qs':{'operation':_0x1c89('0x29'),'username':_0x2e6ebd[_0x1c89('0x1d')],'sessionName':_0xed5122[_0x1c89('0x2a')],'query':util[_0x1c89('0x1a')](_0x1c89('0x3a'),_0x5324e8,_0x5324e8,_0x5324e8,_0x5324e8,_0x5324e8)},'json':!![]})[_0x1c89('0x20')](function(_0x4a2d18){if(_0x4a2d18[_0x1c89('0x21')]&&_0x4a2d18[_0x1c89('0x2c')][_0x1c89('0x2d')]){logger[_0x1c89('0x13')]('Enduser\x20found!');return BPromise[_0x1c89('0x33')]({'id':_0x4a2d18[_0x1c89('0x2c')][0x0]['id'],'name':_0x4a2d18[_0x1c89('0x2c')][0x0]['firstname']+'\x20'+_0x4a2d18['result'][0x0][_0x1c89('0x3b')],'phone':_0x5324e8});}else{logger[_0x1c89('0x13')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':_0x1c89('0x19'),'uri':util[_0x1c89('0x1a')](_0x1c89('0x28'),_0x2e6ebd[_0x1c89('0x1b')]),'form':{'operation':_0x1c89('0x1c'),'sessionName':_0xed5122[_0x1c89('0x2a')],'elementType':_0x1c89('0x3c'),'element':JSON['stringify']({'lastname':_0x31375a,'phone':_0x5324e8,'assigned_user_id':'\x20'})},'json':!![]})[_0x1c89('0x20')](function(_0x517da1){logger['info'](_0x1c89('0x3d'));return BPromise[_0x1c89('0x33')]({'id':_0x517da1[_0x1c89('0x2c')]['id'],'name':_0x517da1[_0x1c89('0x2c')][_0x1c89('0x3b')],'phone':_0x517da1[_0x1c89('0x2c')][_0x1c89('0x3e')]});})[_0x1c89('0x3f')](function(_0x413a68){var _0x36fcbe=_0x413a68[_0x1c89('0x38')]||0x1f4;logger[_0x1c89('0x23')](_0x1c89('0x35'),_0x1c89('0x40'),_0x36fcbe,JSON[_0x1c89('0x1f')](_0x413a68));});}});}function getConnection(_0x29265f){var _0x5ef833=_0x29265f[_0x1c89('0x1d')];var _0x4dbb87=_0x29265f['accessKey'];return request({'method':_0x1c89('0x27'),'uri':util['format']('%s/webservice.php',_0x29265f[_0x1c89('0x1b')]),'qs':{'operation':_0x1c89('0x41'),'username':_0x5ef833},'json':!![]})[_0x1c89('0x20')](function(_0x4c8e9f){if(_0x4c8e9f[_0x1c89('0x21')]){return request({'method':'POST','uri':util[_0x1c89('0x1a')]('%s/webservice.php',_0x29265f[_0x1c89('0x1b')]),'form':{'operation':'login','username':_0x5ef833,'accessKey':md5(_0x4c8e9f[_0x1c89('0x2c')][_0x1c89('0x42')]+_0x4dbb87)},'json':!![]});}})[_0x1c89('0x20')](function(_0x47dc6f){if(_0x47dc6f[_0x1c89('0x21')]){return BPromise[_0x1c89('0x33')](_0x47dc6f['result']);}else{throw new Error(util['format'](_0x1c89('0x43'),_0x29265f['id']));}})[_0x1c89('0x3f')](function(_0x68b83e){var _0x3cc93e=_0x68b83e[_0x1c89('0x38')]||0x1f4;logger[_0x1c89('0x23')](_0x1c89('0x35'),_0x1c89('0x44'),_0x3cc93e,JSON[_0x1c89('0x1f')](_0x68b83e));});}function request(_0x2dcfc4){logger[_0x1c89('0x13')](_0x1c89('0x45'),JSON[_0x1c89('0x1f')](_0x2dcfc4));return rp(_0x2dcfc4);}exports[_0x1c89('0x46')]=function(_0x190bf6,_0x2ff174,_0x13daee,_0x1d61a3,_0x1e6714,_0x356292){var _0x57409c,_0x773a16,_0x1a2b06,_0x3ef99d;_0x356292[_0x1c89('0x1b')]=intUtil[_0x1c89('0x47')](_0x356292[_0x1c89('0x1b')]);if(_0x1e6714&&_0x1e6714[_0x1c89('0x48')]){logger[_0x1c89('0x13')]('[QUEUE]',_0x1c89('0x49'));_0x2ff174[_0x1c89('0x4a')]=util[_0x1c89('0x1a')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x356292[_0x1c89('0x4b')],_0x2ff174[_0x1c89('0x4c')],md5(_0x2ff174[_0x1c89('0x4c')]));}else{_0x2ff174['recordingURL']='';}return getConnection(_0x356292)[_0x1c89('0x20')](function(_0x3367d3){_0x3ef99d=_0x3367d3;return getUser(_0x356292,_0x1d61a3['email'],_0x3ef99d);})['then'](function(_0x49c3b9){_0x57409c=_0x49c3b9;logger[_0x1c89('0x13')](_0x1c89('0x4d'),_0x57409c['id']);return getEndUser(_0x356292,_0x2ff174[_0x1c89('0x4e')],_0x2ff174[_0x1c89('0x4f')],_0x3ef99d);})[_0x1c89('0x20')](function(_0x3176d1){_0x773a16=_0x3176d1;logger[_0x1c89('0x13')]('The\x20Enduser\x20ID\x20is:',_0x773a16['id']);return createTicket(_0x356292,_0x57409c,_0x773a16,_0x13daee,_0x2ff174,_0x13daee['Fields'],_0x3ef99d);})[_0x1c89('0x20')](function(_0x1d4822){_0x1a2b06=_0x1d4822;logger[_0x1c89('0x13')](_0x1c89('0x50'));logger[_0x1c89('0x13')](_0x1c89('0x51'),_0x1a2b06['id']);var _0x1bdc34=util[_0x1c89('0x1a')](_0x1c89('0x52'),_0x356292[_0x1c89('0x1b')],_[_0x1c89('0x53')](_0x1a2b06['id'],'x')[0x1]);logger['info'](_0x1c89('0x54'),_0x1c89('0x55'));emit(util[_0x1c89('0x1a')](_0x1c89('0x56'),_0x1d61a3[_0x1c89('0x11')]),_0x1c89('0x57'),{'uri':_0x1bdc34});})['catch'](function(_0x3acc56){logger[_0x1c89('0x23')](_0x1c89('0x54'),JSON[_0x1c89('0x1f')](_0x3acc56));});};exports[_0x1c89('0x58')]=function(_0x53db32,_0x3b218f,_0x388cfb,_0x3fe3bc,_0x22b74b,_0x276101,_0xcdddd0){var _0x707a0c,_0x2862dd,_0xba5a0f,_0x5d7c23;_0x276101[_0x1c89('0x1b')]=intUtil[_0x1c89('0x47')](_0x276101[_0x1c89('0x1b')]);_0x276101[_0x1c89('0x4b')]=intUtil['stripTrailingSlash'](_0x276101[_0x1c89('0x4b')]);if(_0xcdddd0&&_0xcdddd0['recordingFormat']&&_0xcdddd0[_0x1c89('0x59')]!=='none'){logger[_0x1c89('0x13')](_0x1c89('0x5a'),_0x1c89('0x49'));_0x3b218f[_0x1c89('0x4a')]=util[_0x1c89('0x1a')](_0x1c89('0x5b'),_0x276101[_0x1c89('0x4b')],_0x3b218f[_0x1c89('0x4c')],md5(_0x3b218f[_0x1c89('0x4c')]));}return getConnection(_0x276101)[_0x1c89('0x20')](function(_0x9a41d6){_0x5d7c23=_0x9a41d6;return getUser(_0x276101,_0x3fe3bc[_0x1c89('0x5c')],_0x5d7c23);})[_0x1c89('0x20')](function(_0xf35984){_0x707a0c=_0xf35984;logger[_0x1c89('0x13')](_0x1c89('0x4d'),_0x707a0c['id']);return getEndUser(_0x276101,_0x3b218f[_0x1c89('0x5d')],_0x3b218f[_0x1c89('0x5e')],_0x5d7c23);})['then'](function(_0x293f8b){_0x2862dd=_0x293f8b;logger['info'](_0x1c89('0x5f'),_0x2862dd['id']);return createTicket(_0x276101,_0x707a0c,_0x2862dd,_0x388cfb,_0x3b218f,_0x388cfb[_0x1c89('0x60')],_0x5d7c23);})[_0x1c89('0x20')](function(_0x3f3ac3){_0xba5a0f=_0x3f3ac3;logger[_0x1c89('0x13')](_0x1c89('0x50'));logger['info'](_0x1c89('0x51'),_0xba5a0f['id']);var _0x25d15b=util[_0x1c89('0x1a')](_0x1c89('0x52'),_0x276101[_0x1c89('0x1b')],_[_0x1c89('0x53')](_0xba5a0f['id'],'x')[0x1]);logger[_0x1c89('0x13')](_0x1c89('0x5a'),_0x1c89('0x55'));emit(util[_0x1c89('0x1a')](_0x1c89('0x56'),_0x3fe3bc[_0x1c89('0x11')]),_0x1c89('0x57'),{'uri':_0x25d15b});})[_0x1c89('0x3f')](function(_0x53c2e4){logger[_0x1c89('0x23')](_0x1c89('0x5a'),JSON['stringify'](_0x53c2e4));});};exports[_0x1c89('0x61')]=function(_0x3c099b,_0x3f9b32,_0x4caf59,_0x10c260,_0x5c8c94,_0x811e3c){var _0xa94080,_0x53dac6,_0x45b887,_0x5834d0;_0x811e3c[_0x1c89('0x1b')]=intUtil['stripTrailingSlash'](_0x811e3c[_0x1c89('0x1b')]);_0x811e3c[_0x1c89('0x4b')]=intUtil[_0x1c89('0x47')](_0x811e3c[_0x1c89('0x4b')]);if(_0x5c8c94&&_0x5c8c94[_0x1c89('0x48')]){logger['info']('['+_0x3f9b32[_0x1c89('0x62')][_0x1c89('0x63')]()+']',_0x1c89('0x49'));_0x3f9b32[_0x1c89('0x4a')]=util[_0x1c89('0x1a')](_0x1c89('0x5b'),_0x811e3c['serverUrl'],_0x3f9b32['uniqueid'],md5(_0x3f9b32[_0x1c89('0x4c')]));}else{_0x3f9b32['recordingURL']='';}return getConnection(_0x811e3c)['then'](function(_0x512924){_0x5834d0=_0x512924;return getUser(_0x811e3c,'',_0x5834d0);})['then'](function(_0x2a9327){_0xa94080=_0x2a9327;logger[_0x1c89('0x13')](_0x1c89('0x4d'),_0xa94080['id']);return getEndUser(_0x811e3c,_0x3f9b32[_0x1c89('0x4e')],_0x3f9b32[_0x1c89('0x4f')],_0x5834d0);})[_0x1c89('0x20')](function(_0x59fa42){_0x53dac6=_0x59fa42;logger[_0x1c89('0x13')](_0x1c89('0x5f'),_0x53dac6['id']);return createTicket(_0x811e3c,_0xa94080,_0x53dac6,_0x4caf59,_0x3f9b32,_0x4caf59[_0x1c89('0x60')],_0x5834d0);})[_0x1c89('0x20')](function(_0x492498){_0x45b887=_0x492498;logger[_0x1c89('0x13')](_0x1c89('0x50'));logger[_0x1c89('0x13')](_0x1c89('0x51'),_0x45b887['id']);})[_0x1c89('0x3f')](function(_0x30db82){logger[_0x1c89('0x23')]('['+_0x3f9b32[_0x1c89('0x62')][_0x1c89('0x63')]()+']',JSON['stringify'](_0x30db82));});};
git://repos.xcallymotion.com / motion2.git / blob