18 var _0x1043=['format','%s/webservice.php','remoteUri','username','stringify','then','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','info','GET','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','getUser','userId','Searching\x20end\x20user\x20with\x20phone','sessionName','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','create','Contacts','Enduser\x20created.','lastname','phone','getEndUser','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','recordingFormat','none','[OUTBOUND]','email','destcalleridnum','toUpperCase','calleridnum','lastevent','lodash','request-promise','bluebird','md5','util','./util','../../../../config/environment','../../../../config/logger','defaults','redis','length','forEach','type','string','idField','variable','variableName','toString','customVariable','Variable','name','toLowerCase','Creating\x20new\x20ticket...','merge','Open','Subjects','getString','POST'];(function(_0x16370b,_0x45877d){var _0x2052bd=function(_0xb60205){while(--_0xb60205){_0x16370b['push'](_0x16370b['shift']());}};_0x2052bd(++_0x45877d);}(_0x1043,0x16c));var _0x3104=function(_0x282a22,_0x4eb237){_0x282a22=_0x282a22-0x0;var _0x1231ee=_0x1043[_0x282a22];return _0x1231ee;};'use strict';var _=require(_0x3104('0x0'));var rp=require(_0x3104('0x1'));var BPromise=require(_0x3104('0x2'));var md5=require(_0x3104('0x3'));var util=require(_0x3104('0x4'));var Redis=require('ioredis');var intUtil=require(_0x3104('0x5'));var config=require(_0x3104('0x6'));var logger=require(_0x3104('0x7'))('vTiger');config['redis']=_[_0x3104('0x8')](config['redis'],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x3104('0x9')]));function emit(_0x51a707,_0x206a81,_0x1b6beb){io['to'](_0x51a707)['emit'](_0x206a81,_0x1b6beb);}function getCustomFields(_0x47f90e,_0x16cd0a){var _0x2740f0={};if(_0x47f90e[_0x3104('0xa')]>0x0){_[_0x3104('0xb')](_0x47f90e,function(_0x1567dc){if(_0x1567dc[_0x3104('0xc')]===_0x3104('0xd')&&_0x1567dc['idField']){_0x2740f0[_0x1567dc[_0x3104('0xe')]]=_0x1567dc['content']['toString']();}else if(_0x1567dc[_0x3104('0xc')]===_0x3104('0xf')&&_0x1567dc['variableName']&&_0x1567dc[_0x3104('0xe')]&&_0x16cd0a[_0x1567dc[_0x3104('0x10')]]){_0x2740f0[_0x1567dc[_0x3104('0xe')]]=_0x16cd0a[_0x1567dc[_0x3104('0x10')]][_0x3104('0x11')]();}else if(_0x1567dc[_0x3104('0xc')]===_0x3104('0x12')&&_0x1567dc[_0x3104('0x13')]&&_0x1567dc[_0x3104('0x13')][_0x3104('0x14')]&&_0x1567dc[_0x3104('0xe')]&&_0x16cd0a[_0x1567dc[_0x3104('0x13')][_0x3104('0x14')][_0x3104('0x15')]()]){_0x2740f0[_0x1567dc[_0x3104('0xe')]]=_0x16cd0a[_0x1567dc['Variable'][_0x3104('0x14')][_0x3104('0x15')]()]['toString']();}});}return _0x2740f0;}function createTicket(_0x37b702,_0x541c75,_0x3e9ed7,_0x33f348,_0x1b1fe8,_0x191815,_0x277d1d){logger['info'](_0x3104('0x16'));var _0x53a996=_[_0x3104('0x17')]({'parent_id':'','assigned_user_id':_0x541c75['id'],'ticketpriorities':'Normal','ticketstatus':_0x3104('0x18'),'ticket_title':intUtil['getString'](_0x33f348[_0x3104('0x19')],_0x1b1fe8,'\x20'),'description':intUtil[_0x3104('0x1a')](_0x33f348['Descriptions'],_0x1b1fe8,'\x0a'),'contact_id':_0x3e9ed7['id']},getCustomFields(_0x191815,_0x1b1fe8));var _0x1f1587={'method':_0x3104('0x1b'),'uri':util[_0x3104('0x1c')](_0x3104('0x1d'),_0x37b702[_0x3104('0x1e')]),'form':{'operation':'create','username':_0x37b702[_0x3104('0x1f')],'sessionName':_0x277d1d['sessionName'],'elementType':'HelpDesk','element':JSON[_0x3104('0x20')](_0x53a996)},'json':!![]};return request(_0x1f1587)[_0x3104('0x21')](function(_0x5e8ceb){if(_0x5e8ceb[_0x3104('0x22')]){return BPromise[_0x3104('0x23')]({'id':_0x5e8ceb[_0x3104('0x24')]['id']});}else{throw new Error(util[_0x3104('0x1c')](_0x3104('0x25'),JSON[_0x3104('0x20')](_0x5e8ceb[_0x3104('0x26')])));}})[_0x3104('0x27')](function(_0x5948a4){var _0x5924ee=_0x5948a4[_0x3104('0x28')]||0x1f4;logger[_0x3104('0x26')](_0x3104('0x29'),'createTicket',_0x5924ee,JSON[_0x3104('0x20')](_0x5948a4));});}function getUser(_0x398f14,_0x4471b5,_0x234ace){if(intUtil[_0x3104('0x2a')](_0x4471b5)){logger[_0x3104('0x2b')]('Getting\x20agent\x20with\x20email',_0x4471b5);return request({'method':_0x3104('0x2c'),'uri':util[_0x3104('0x1c')](_0x3104('0x1d'),_0x398f14['remoteUri']),'qs':{'operation':_0x3104('0x2d'),'username':_0x398f14[_0x3104('0x1f')],'sessionName':_0x234ace['sessionName'],'query':util[_0x3104('0x1c')](_0x3104('0x2e'),_0x4471b5)},'json':!![]})[_0x3104('0x21')](function(_0x4defc2){if(_0x4defc2[_0x3104('0x22')]&&_0x4defc2[_0x3104('0x24')][_0x3104('0xa')]){logger[_0x3104('0x2b')](_0x3104('0x2f'));return BPromise[_0x3104('0x23')]({'id':_0x4defc2['result'][0x0]['id'],'email':_0x4defc2[_0x3104('0x24')][0x0][_0x3104('0x30')],'name':_0x4defc2[_0x3104('0x24')][0x0][_0x3104('0x31')]+'\x20'+_0x4defc2[_0x3104('0x24')][_0x3104('0x32')]});}else{logger['info'](_0x3104('0x33'));return BPromise[_0x3104('0x23')]({'id':_0x234ace['userId'],'email':_0x398f14[_0x3104('0x1f')],'name':_0x3104('0x34')});}})['catch'](function(_0x26e62a){var _0x1ca36d=_0x26e62a[_0x3104('0x28')]||0x1f4;logger[_0x3104('0x26')](_0x3104('0x29'),_0x3104('0x35'),_0x1ca36d,JSON[_0x3104('0x20')](_0x26e62a));});}else{logger[_0x3104('0x2b')](_0x3104('0x33'));return BPromise['resolve']({'id':_0x234ace[_0x3104('0x36')],'email':_0x398f14[_0x3104('0x1f')],'name':_0x3104('0x34')})[_0x3104('0x27')](function(_0x199f87){var _0x349421=_0x199f87[_0x3104('0x28')]||0x1f4;logger[_0x3104('0x26')](_0x3104('0x29'),_0x3104('0x35'),_0x349421,JSON[_0x3104('0x20')](_0x199f87));});}}function getEndUser(_0x48fadb,_0x4a0005,_0x5275fb,_0x3429b1){logger[_0x3104('0x2b')](_0x3104('0x37'),_0x5275fb);return request({'method':_0x3104('0x2c'),'uri':util['format'](_0x3104('0x1d'),_0x48fadb['remoteUri']),'qs':{'operation':'query','username':_0x48fadb[_0x3104('0x1f')],'sessionName':_0x3429b1[_0x3104('0x38')],'query':util[_0x3104('0x1c')](_0x3104('0x39'),_0x5275fb,_0x5275fb,_0x5275fb,_0x5275fb,_0x5275fb)},'json':!![]})[_0x3104('0x21')](function(_0x45494c){if(_0x45494c[_0x3104('0x22')]&&_0x45494c['result'][_0x3104('0xa')]){logger[_0x3104('0x2b')]('Enduser\x20found!');return BPromise[_0x3104('0x23')]({'id':_0x45494c['result'][0x0]['id'],'name':_0x45494c[_0x3104('0x24')][0x0]['firstname']+'\x20'+_0x45494c[_0x3104('0x24')][0x0]['lastname'],'phone':_0x5275fb});}else{logger[_0x3104('0x2b')](_0x3104('0x3a'));return request({'method':_0x3104('0x1b'),'uri':util[_0x3104('0x1c')]('%s/webservice.php',_0x48fadb[_0x3104('0x1e')]),'form':{'operation':_0x3104('0x3b'),'sessionName':_0x3429b1['sessionName'],'elementType':_0x3104('0x3c'),'element':JSON['stringify']({'lastname':_0x4a0005,'phone':_0x5275fb,'assigned_user_id':'\x20'})},'json':!![]})[_0x3104('0x21')](function(_0x5448fb){logger[_0x3104('0x2b')](_0x3104('0x3d'));return BPromise[_0x3104('0x23')]({'id':_0x5448fb[_0x3104('0x24')]['id'],'name':_0x5448fb[_0x3104('0x24')][_0x3104('0x3e')],'phone':_0x5448fb[_0x3104('0x24')][_0x3104('0x3f')]});})[_0x3104('0x27')](function(_0x266d23){var _0x452102=_0x266d23['statusCode']||0x1f4;logger[_0x3104('0x26')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x3104('0x40'),_0x452102,JSON[_0x3104('0x20')](_0x266d23));});}});}function getConnection(_0x668e36){var _0x14cb79=_0x668e36['username'];var _0x903ae1=_0x668e36['accessKey'];return request({'method':_0x3104('0x2c'),'uri':util['format'](_0x3104('0x1d'),_0x668e36['remoteUri']),'qs':{'operation':_0x3104('0x41'),'username':_0x14cb79},'json':!![]})['then'](function(_0xe04590){if(_0xe04590[_0x3104('0x22')]){return request({'method':_0x3104('0x1b'),'uri':util[_0x3104('0x1c')](_0x3104('0x1d'),_0x668e36['remoteUri']),'form':{'operation':_0x3104('0x42'),'username':_0x14cb79,'accessKey':md5(_0xe04590['result'][_0x3104('0x43')]+_0x903ae1)},'json':!![]});}})[_0x3104('0x21')](function(_0x2996e0){if(_0x2996e0[_0x3104('0x22')]){return BPromise[_0x3104('0x23')](_0x2996e0['result']);}else{throw new Error(util[_0x3104('0x1c')](_0x3104('0x44'),_0x668e36['id']));}})[_0x3104('0x27')](function(_0x2d73f9){var _0x5df75e=_0x2d73f9['statusCode']||0x1f4;logger[_0x3104('0x26')](_0x3104('0x29'),'getConnection',_0x5df75e,JSON['stringify'](_0x2d73f9));});}function request(_0x409d93){logger[_0x3104('0x2b')](_0x3104('0x45'),JSON[_0x3104('0x20')](_0x409d93));return rp(_0x409d93);}exports[_0x3104('0x46')]=function(_0x2cbb00,_0x282a8a,_0x464c50,_0x2d3fee,_0xa204f7,_0xf1427a){var _0x2b2fe1,_0x4dd801,_0x503f75,_0x3f7a56;_0xf1427a['remoteUri']=intUtil[_0x3104('0x47')](_0xf1427a['remoteUri']);if(_0xa204f7&&_0xa204f7[_0x3104('0x48')]){logger['info'](_0x3104('0x49'),_0x3104('0x4a'));_0x282a8a[_0x3104('0x4b')]=util[_0x3104('0x1c')](_0x3104('0x4c'),_0xf1427a[_0x3104('0x4d')],_0x282a8a[_0x3104('0x4e')],md5(_0x282a8a['uniqueid']));}else{_0x282a8a['recordingURL']='';}return getConnection(_0xf1427a)[_0x3104('0x21')](function(_0x208f06){_0x3f7a56=_0x208f06;return getUser(_0xf1427a,_0x2d3fee['email'],_0x3f7a56);})['then'](function(_0x354a94){_0x2b2fe1=_0x354a94;logger[_0x3104('0x2b')](_0x3104('0x4f'),_0x2b2fe1['id']);return getEndUser(_0xf1427a,_0x282a8a[_0x3104('0x50')],_0x282a8a['calleridnum'],_0x3f7a56);})[_0x3104('0x21')](function(_0x31762b){_0x4dd801=_0x31762b;logger['info'](_0x3104('0x51'),_0x4dd801['id']);return createTicket(_0xf1427a,_0x2b2fe1,_0x4dd801,_0x464c50,_0x282a8a,_0x464c50[_0x3104('0x52')],_0x3f7a56);})[_0x3104('0x21')](function(_0x554175){_0x503f75=_0x554175;logger[_0x3104('0x2b')](_0x3104('0x53'));logger['info'](_0x3104('0x54'),_0x503f75['id']);var _0x4fa465=util[_0x3104('0x1c')](_0x3104('0x55'),_0xf1427a['remoteUri'],_[_0x3104('0x56')](_0x503f75['id'],'x')[0x1]);logger[_0x3104('0x2b')](_0x3104('0x49'),_0x3104('0x57'));emit(util['format'](_0x3104('0x58'),_0x2d3fee[_0x3104('0x14')]),_0x3104('0x59'),{'uri':_0x4fa465});})['catch'](function(_0x4e4cc5){logger[_0x3104('0x26')](_0x3104('0x49'),JSON[_0x3104('0x20')](_0x4e4cc5));});};exports['outbound']=function(_0x3f527b,_0x4eaafe,_0x3bc07a,_0x5acee8,_0x20a867,_0x2d237c,_0x5f2973){var _0x25fe95,_0x3d3a92,_0x41a193,_0x24af81;_0x2d237c[_0x3104('0x1e')]=intUtil['stripTrailingSlash'](_0x2d237c[_0x3104('0x1e')]);_0x2d237c[_0x3104('0x4d')]=intUtil[_0x3104('0x47')](_0x2d237c[_0x3104('0x4d')]);if(_0x5f2973&&_0x5f2973[_0x3104('0x5a')]&&_0x5f2973[_0x3104('0x5a')]!==_0x3104('0x5b')){logger[_0x3104('0x2b')](_0x3104('0x5c'),_0x3104('0x4a'));_0x4eaafe[_0x3104('0x4b')]=util[_0x3104('0x1c')](_0x3104('0x4c'),_0x2d237c['serverUrl'],_0x4eaafe[_0x3104('0x4e')],md5(_0x4eaafe['uniqueid']));}return getConnection(_0x2d237c)[_0x3104('0x21')](function(_0x43970a){_0x24af81=_0x43970a;return getUser(_0x2d237c,_0x5acee8[_0x3104('0x5d')],_0x24af81);})['then'](function(_0x5a303b){_0x25fe95=_0x5a303b;logger[_0x3104('0x2b')]('The\x20User\x20ID\x20is:',_0x25fe95['id']);return getEndUser(_0x2d237c,_0x4eaafe['destcalleridname'],_0x4eaafe[_0x3104('0x5e')],_0x24af81);})[_0x3104('0x21')](function(_0x380a78){_0x3d3a92=_0x380a78;logger[_0x3104('0x2b')](_0x3104('0x51'),_0x3d3a92['id']);return createTicket(_0x2d237c,_0x25fe95,_0x3d3a92,_0x3bc07a,_0x4eaafe,_0x3bc07a['Fields'],_0x24af81);})[_0x3104('0x21')](function(_0x2407a9){_0x41a193=_0x2407a9;logger[_0x3104('0x2b')]('Ticket\x20created!');logger[_0x3104('0x2b')]('The\x20Ticket\x20ID\x20is:',_0x41a193['id']);var _0x10cdc0=util[_0x3104('0x1c')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x2d237c[_0x3104('0x1e')],_[_0x3104('0x56')](_0x41a193['id'],'x')[0x1]);logger['info'](_0x3104('0x5c'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x3104('0x1c')](_0x3104('0x58'),_0x5acee8[_0x3104('0x14')]),'trigger:browser:url',{'uri':_0x10cdc0});})[_0x3104('0x27')](function(_0x4ceda9){logger[_0x3104('0x26')](_0x3104('0x5c'),JSON[_0x3104('0x20')](_0x4ceda9));});};exports['unmanaged']=function(_0x4a60d4,_0x348160,_0x81f2b3,_0xd36657,_0x3d5961,_0x43835e){var _0x2c33e3,_0x241d9a,_0x4dd3fc,_0x144e4d;_0x43835e['remoteUri']=intUtil[_0x3104('0x47')](_0x43835e[_0x3104('0x1e')]);_0x43835e[_0x3104('0x4d')]=intUtil[_0x3104('0x47')](_0x43835e[_0x3104('0x4d')]);if(_0x3d5961&&_0x3d5961['monitor_format']){logger[_0x3104('0x2b')]('['+_0x348160['lastevent'][_0x3104('0x5f')]()+']',_0x3104('0x4a'));_0x348160[_0x3104('0x4b')]=util[_0x3104('0x1c')](_0x3104('0x4c'),_0x43835e[_0x3104('0x4d')],_0x348160['uniqueid'],md5(_0x348160[_0x3104('0x4e')]));}else{_0x348160[_0x3104('0x4b')]='';}return getConnection(_0x43835e)[_0x3104('0x21')](function(_0x37f838){_0x144e4d=_0x37f838;return getUser(_0x43835e,'',_0x144e4d);})[_0x3104('0x21')](function(_0xdd54f6){_0x2c33e3=_0xdd54f6;logger[_0x3104('0x2b')](_0x3104('0x4f'),_0x2c33e3['id']);return getEndUser(_0x43835e,_0x348160['calleridname'],_0x348160[_0x3104('0x60')],_0x144e4d);})[_0x3104('0x21')](function(_0x218ae3){_0x241d9a=_0x218ae3;logger['info'](_0x3104('0x51'),_0x241d9a['id']);return createTicket(_0x43835e,_0x2c33e3,_0x241d9a,_0x81f2b3,_0x348160,_0x81f2b3[_0x3104('0x52')],_0x144e4d);})[_0x3104('0x21')](function(_0x40bd4f){_0x4dd3fc=_0x40bd4f;logger[_0x3104('0x2b')]('Ticket\x20created!');logger[_0x3104('0x2b')](_0x3104('0x54'),_0x4dd3fc['id']);})[_0x3104('0x27')](function(_0x41cc3e){logger[_0x3104('0x26')]('['+_0x348160[_0x3104('0x61')][_0x3104('0x5f')]()+']',JSON[_0x3104('0x20')](_0x41cc3e));});};
git://repos.xcallymotion.com / motion2.git / blob