18 var _0x6c45=['POST','format','%s/webservice.php','create','username','sessionName','stringify','success','result','catch','error','validateEmail','Getting\x20agent\x20with\x20email','GET','remoteUri','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','length','Agent\x20found!','resolve','email1','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','admin','statusCode','userId','[vTiger],\x20%s,\x20%s,\x20%s','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','then','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridname','destcalleridnum','unmanaged','monitor_format','Recording\x20is\x20enabled!','calleridname','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','emit','forEach','includes','string','type','idField','content','variableName','toString','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','Normal','Open','Subjects','getString','Descriptions'];(function(_0x4fa241,_0x5b94e7){var _0x4071b5=function(_0x5d1435){while(--_0x5d1435){_0x4fa241['push'](_0x4fa241['shift']());}};_0x4071b5(++_0x5b94e7);}(_0x6c45,0xb1));var _0x56c4=function(_0x4dc5b1,_0x4f3259){_0x4dc5b1=_0x4dc5b1-0x0;var _0x409ae4=_0x6c45[_0x4dc5b1];return _0x409ae4;};'use strict';var _=require(_0x56c4('0x0'));var rp=require(_0x56c4('0x1'));var BPromise=require('bluebird');var md5=require(_0x56c4('0x2'));var util=require(_0x56c4('0x3'));var Redis=require(_0x56c4('0x4'));var intUtil=require(_0x56c4('0x5'));var config=require(_0x56c4('0x6'));var logger=require(_0x56c4('0x7'))(_0x56c4('0x8'));config[_0x56c4('0x9')]=_[_0x56c4('0xa')](config[_0x56c4('0x9')],{'host':_0x56c4('0xb'),'port':0x18eb});var io=require(_0x56c4('0xc'))(new Redis(config[_0x56c4('0x9')]));function emit(_0x373748,_0x7e0748,_0x38dbd7){io['to'](_0x373748)[_0x56c4('0xd')](_0x7e0748,_0x38dbd7);}function getCustomFields(_0x1f1f27,_0x2052f5){var _0x1d5094={};if(_0x1f1f27['length']>0x0){_[_0x56c4('0xe')](_0x1f1f27,function(_0x10feed){if(_[_0x56c4('0xf')]([_0x56c4('0x10'),'picklist'],_0x10feed[_0x56c4('0x11')])&&_0x10feed[_0x56c4('0x12')]){_0x1d5094[_0x10feed[_0x56c4('0x12')]]=_0x10feed[_0x56c4('0x13')]['toString']();}else if(_0x10feed[_0x56c4('0x11')]==='variable'&&_0x10feed['variableName']&&_0x10feed[_0x56c4('0x12')]&&_0x2052f5[_0x10feed[_0x56c4('0x14')]]){_0x1d5094[_0x10feed[_0x56c4('0x12')]]=_0x2052f5[_0x10feed[_0x56c4('0x14')]][_0x56c4('0x15')]();}else if(_0x10feed['type']===_0x56c4('0x16')&&_0x10feed[_0x56c4('0x17')]&&_0x10feed['Variable'][_0x56c4('0x18')]&&_0x10feed[_0x56c4('0x12')]&&_0x2052f5[_0x10feed[_0x56c4('0x17')][_0x56c4('0x18')]['toLowerCase']()]){_0x1d5094[_0x10feed[_0x56c4('0x12')]]=_0x2052f5[_0x10feed[_0x56c4('0x17')]['name'][_0x56c4('0x19')]()][_0x56c4('0x15')]();}});}return _0x1d5094;}function createTicket(_0x110f71,_0x2a6016,_0x4d6871,_0x100a6e,_0xd696d7,_0x279a1e,_0x7a7612){logger[_0x56c4('0x1a')](_0x56c4('0x1b'));var _0x4d6a05=_['merge']({'parent_id':'','assigned_user_id':_0x2a6016['id'],'ticketpriorities':_0x56c4('0x1c'),'ticketstatus':_0x56c4('0x1d'),'ticket_title':intUtil['getString'](_0x100a6e[_0x56c4('0x1e')],_0xd696d7,'\x20'),'description':intUtil[_0x56c4('0x1f')](_0x100a6e[_0x56c4('0x20')],_0xd696d7,'\x0a'),'contact_id':_0x4d6871['id']},getCustomFields(_0x279a1e,_0xd696d7));var _0x23b11e={'method':_0x56c4('0x21'),'uri':util[_0x56c4('0x22')](_0x56c4('0x23'),_0x110f71['remoteUri']),'form':{'operation':_0x56c4('0x24'),'username':_0x110f71[_0x56c4('0x25')],'sessionName':_0x7a7612[_0x56c4('0x26')],'elementType':'HelpDesk','element':JSON[_0x56c4('0x27')](_0x4d6a05)},'json':!![]};return request(_0x23b11e)['then'](function(_0x213cc6){if(_0x213cc6[_0x56c4('0x28')]){return BPromise['resolve']({'id':_0x213cc6[_0x56c4('0x29')]['id']});}else{throw new Error(util[_0x56c4('0x22')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON['stringify'](_0x213cc6['error'])));}})[_0x56c4('0x2a')](function(_0x2ac814){var _0x3fe97d=_0x2ac814['statusCode']||0x1f4;logger[_0x56c4('0x2b')]('[vTiger],\x20%s,\x20%s,\x20%s','createTicket',_0x3fe97d,JSON[_0x56c4('0x27')](_0x2ac814));});}function getUser(_0x461b3a,_0x45f4ee,_0x26d803){if(intUtil[_0x56c4('0x2c')](_0x45f4ee)){logger[_0x56c4('0x1a')](_0x56c4('0x2d'),_0x45f4ee);return request({'method':_0x56c4('0x2e'),'uri':util['format'](_0x56c4('0x23'),_0x461b3a[_0x56c4('0x2f')]),'qs':{'operation':_0x56c4('0x30'),'username':_0x461b3a['username'],'sessionName':_0x26d803[_0x56c4('0x26')],'query':util[_0x56c4('0x22')](_0x56c4('0x31'),_0x45f4ee)},'json':!![]})['then'](function(_0x3cf2a1){if(_0x3cf2a1[_0x56c4('0x28')]&&_0x3cf2a1['result'][_0x56c4('0x32')]){logger['info'](_0x56c4('0x33'));return BPromise[_0x56c4('0x34')]({'id':_0x3cf2a1[_0x56c4('0x29')][0x0]['id'],'email':_0x3cf2a1[_0x56c4('0x29')][0x0][_0x56c4('0x35')],'name':_0x3cf2a1['result'][0x0]['first_name']+'\x20'+_0x3cf2a1[_0x56c4('0x29')][_0x56c4('0x36')]});}else{logger[_0x56c4('0x1a')](_0x56c4('0x37'));return BPromise[_0x56c4('0x34')]({'id':_0x26d803['userId'],'email':_0x461b3a[_0x56c4('0x25')],'name':_0x56c4('0x38')});}})[_0x56c4('0x2a')](function(_0x51dc6e){var _0x2cb8a5=_0x51dc6e[_0x56c4('0x39')]||0x1f4;logger[_0x56c4('0x2b')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x2cb8a5,JSON[_0x56c4('0x27')](_0x51dc6e));});}else{logger[_0x56c4('0x1a')](_0x56c4('0x37'));return BPromise[_0x56c4('0x34')]({'id':_0x26d803[_0x56c4('0x3a')],'email':_0x461b3a['username'],'name':'admin'})[_0x56c4('0x2a')](function(_0x547a86){var _0x18be52=_0x547a86[_0x56c4('0x39')]||0x1f4;logger[_0x56c4('0x2b')](_0x56c4('0x3b'),'getUser',_0x18be52,JSON[_0x56c4('0x27')](_0x547a86));});}}function getEndUser(_0x26a5d0,_0x60980a,_0x14cc7a,_0x4ec104){logger[_0x56c4('0x1a')](_0x56c4('0x3c'),_0x14cc7a);return request({'method':'GET','uri':util['format'](_0x56c4('0x23'),_0x26a5d0[_0x56c4('0x2f')]),'qs':{'operation':'query','username':_0x26a5d0[_0x56c4('0x25')],'sessionName':_0x4ec104[_0x56c4('0x26')],'query':util['format'](_0x56c4('0x3d'),_0x14cc7a,_0x14cc7a,_0x14cc7a,_0x14cc7a,_0x14cc7a)},'json':!![]})[_0x56c4('0x3e')](function(_0x554e9a){if(_0x554e9a['success']&&_0x554e9a[_0x56c4('0x29')][_0x56c4('0x32')]){logger[_0x56c4('0x1a')](_0x56c4('0x3f'));return BPromise['resolve']({'id':_0x554e9a['result'][0x0]['id'],'name':_0x554e9a['result'][0x0][_0x56c4('0x40')]+'\x20'+_0x554e9a[_0x56c4('0x29')][0x0][_0x56c4('0x41')],'phone':_0x14cc7a});}else{logger['info'](_0x56c4('0x42'));return request({'method':_0x56c4('0x21'),'uri':util['format'](_0x56c4('0x23'),_0x26a5d0[_0x56c4('0x2f')]),'form':{'operation':_0x56c4('0x24'),'sessionName':_0x4ec104[_0x56c4('0x26')],'elementType':_0x56c4('0x43'),'element':JSON[_0x56c4('0x27')]({'lastname':_0x60980a,'phone':_0x14cc7a,'assigned_user_id':'\x20'})},'json':!![]})[_0x56c4('0x3e')](function(_0x5b8137){logger['info'](_0x56c4('0x44'));return BPromise['resolve']({'id':_0x5b8137['result']['id'],'name':_0x5b8137[_0x56c4('0x29')]['lastname'],'phone':_0x5b8137[_0x56c4('0x29')][_0x56c4('0x45')]});})[_0x56c4('0x2a')](function(_0x3e751a){var _0x5f3f04=_0x3e751a[_0x56c4('0x39')]||0x1f4;logger[_0x56c4('0x2b')]('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x5f3f04,JSON['stringify'](_0x3e751a));});}});}function getConnection(_0x4ad36d){var _0x2651aa=_0x4ad36d['username'];var _0xd3b676=_0x4ad36d['accessKey'];return request({'method':_0x56c4('0x2e'),'uri':util['format'](_0x56c4('0x23'),_0x4ad36d['remoteUri']),'qs':{'operation':_0x56c4('0x46'),'username':_0x2651aa},'json':!![]})['then'](function(_0x5950e5){if(_0x5950e5[_0x56c4('0x28')]){return request({'method':_0x56c4('0x21'),'uri':util[_0x56c4('0x22')](_0x56c4('0x23'),_0x4ad36d[_0x56c4('0x2f')]),'form':{'operation':_0x56c4('0x47'),'username':_0x2651aa,'accessKey':md5(_0x5950e5['result'][_0x56c4('0x48')]+_0xd3b676)},'json':!![]});}})[_0x56c4('0x3e')](function(_0x440bc9){if(_0x440bc9[_0x56c4('0x28')]){return BPromise[_0x56c4('0x34')](_0x440bc9[_0x56c4('0x29')]);}else{throw new Error(util[_0x56c4('0x22')](_0x56c4('0x49'),_0x4ad36d['id']));}})['catch'](function(_0x22ad27){var _0x366009=_0x22ad27['statusCode']||0x1f4;logger[_0x56c4('0x2b')](_0x56c4('0x3b'),'getConnection',_0x366009,JSON[_0x56c4('0x27')](_0x22ad27));});}function request(_0x3b0618){logger[_0x56c4('0x1a')](_0x56c4('0x4a'),JSON[_0x56c4('0x27')](_0x3b0618));return rp(_0x3b0618);}exports['queue']=function(_0x3a1a15,_0x544144,_0x24ec92,_0x148028,_0x572c6b,_0x37e559){var _0x2f7193,_0x308734,_0x55b81f,_0x3578f5;_0x37e559[_0x56c4('0x2f')]=intUtil[_0x56c4('0x4b')](_0x37e559['remoteUri']);if(_0x572c6b&&_0x572c6b['monitor_format']){logger[_0x56c4('0x1a')](_0x56c4('0x4c'),'Recording\x20is\x20enabled!');_0x544144[_0x56c4('0x4d')]=util[_0x56c4('0x22')](_0x56c4('0x4e'),_0x37e559[_0x56c4('0x4f')],_0x544144['uniqueid'],md5(_0x544144[_0x56c4('0x50')]));}else{_0x544144[_0x56c4('0x4d')]='';}return getConnection(_0x37e559)[_0x56c4('0x3e')](function(_0x15981c){_0x3578f5=_0x15981c;return getUser(_0x37e559,_0x148028['email'],_0x3578f5);})[_0x56c4('0x3e')](function(_0x58a32a){_0x2f7193=_0x58a32a;logger[_0x56c4('0x1a')](_0x56c4('0x51'),_0x2f7193['id']);return getEndUser(_0x37e559,_0x544144['calleridname'],_0x544144[_0x56c4('0x52')],_0x3578f5);})[_0x56c4('0x3e')](function(_0x53a095){_0x308734=_0x53a095;logger['info'](_0x56c4('0x53'),_0x308734['id']);return createTicket(_0x37e559,_0x2f7193,_0x308734,_0x24ec92,_0x544144,_0x24ec92[_0x56c4('0x54')],_0x3578f5);})['then'](function(_0x3192d8){_0x55b81f=_0x3192d8;logger[_0x56c4('0x1a')](_0x56c4('0x55'));logger[_0x56c4('0x1a')](_0x56c4('0x56'),_0x55b81f['id']);var _0x237e1f=util[_0x56c4('0x22')](_0x56c4('0x57'),_0x37e559[_0x56c4('0x2f')],_[_0x56c4('0x58')](_0x55b81f['id'],'x')[0x1]);logger['info'](_0x56c4('0x4c'),_0x56c4('0x59'));emit(util[_0x56c4('0x22')](_0x56c4('0x5a'),_0x148028[_0x56c4('0x18')]),_0x56c4('0x5b'),{'uri':_0x237e1f});})[_0x56c4('0x2a')](function(_0xbfa860){logger[_0x56c4('0x2b')](_0x56c4('0x4c'),JSON['stringify'](_0xbfa860));});};exports[_0x56c4('0x5c')]=function(_0x2e6fdc,_0x39e86f,_0x4d2e6c,_0x456ff6,_0x513b16,_0x41643d,_0x25e870){var _0x403c44,_0x18b5ee,_0x1d3760,_0x1e5a2d;_0x41643d[_0x56c4('0x2f')]=intUtil[_0x56c4('0x4b')](_0x41643d[_0x56c4('0x2f')]);_0x41643d['serverUrl']=intUtil[_0x56c4('0x4b')](_0x41643d['serverUrl']);if(_0x25e870&&_0x25e870['recordingFormat']&&_0x25e870[_0x56c4('0x5d')]!==_0x56c4('0x5e')){logger['info'](_0x56c4('0x5f'),'Recording\x20is\x20enabled!');_0x39e86f['recordingURL']=util[_0x56c4('0x22')](_0x56c4('0x4e'),_0x41643d['serverUrl'],_0x39e86f[_0x56c4('0x50')],md5(_0x39e86f[_0x56c4('0x50')]));}return getConnection(_0x41643d)[_0x56c4('0x3e')](function(_0x253c79){_0x1e5a2d=_0x253c79;return getUser(_0x41643d,_0x456ff6[_0x56c4('0x60')],_0x1e5a2d);})[_0x56c4('0x3e')](function(_0x196904){_0x403c44=_0x196904;logger[_0x56c4('0x1a')]('The\x20User\x20ID\x20is:',_0x403c44['id']);return getEndUser(_0x41643d,_0x39e86f[_0x56c4('0x61')],_0x39e86f[_0x56c4('0x62')],_0x1e5a2d);})['then'](function(_0x239203){_0x18b5ee=_0x239203;logger['info']('The\x20Enduser\x20ID\x20is:',_0x18b5ee['id']);return createTicket(_0x41643d,_0x403c44,_0x18b5ee,_0x4d2e6c,_0x39e86f,_0x4d2e6c[_0x56c4('0x54')],_0x1e5a2d);})[_0x56c4('0x3e')](function(_0x1ab279){_0x1d3760=_0x1ab279;logger[_0x56c4('0x1a')]('Ticket\x20created!');logger[_0x56c4('0x1a')](_0x56c4('0x56'),_0x1d3760['id']);var _0x45f27f=util[_0x56c4('0x22')](_0x56c4('0x57'),_0x41643d[_0x56c4('0x2f')],_[_0x56c4('0x58')](_0x1d3760['id'],'x')[0x1]);logger[_0x56c4('0x1a')]('[OUTBOUND]',_0x56c4('0x59'));emit(util[_0x56c4('0x22')](_0x56c4('0x5a'),_0x456ff6[_0x56c4('0x18')]),'trigger:browser:url',{'uri':_0x45f27f});})[_0x56c4('0x2a')](function(_0x5c4161){logger[_0x56c4('0x2b')]('[OUTBOUND]',JSON['stringify'](_0x5c4161));});};exports[_0x56c4('0x63')]=function(_0x5ecd9f,_0x5c7be4,_0x5608e7,_0x4e600e,_0x338bff,_0x8b6ea4){var _0x100380,_0x5386c7,_0x1a9345,_0x5c7a56;_0x8b6ea4[_0x56c4('0x2f')]=intUtil['stripTrailingSlash'](_0x8b6ea4[_0x56c4('0x2f')]);_0x8b6ea4[_0x56c4('0x4f')]=intUtil[_0x56c4('0x4b')](_0x8b6ea4['serverUrl']);if(_0x338bff&&_0x338bff[_0x56c4('0x64')]){logger[_0x56c4('0x1a')]('['+_0x5c7be4['lastevent']['toUpperCase']()+']',_0x56c4('0x65'));_0x5c7be4[_0x56c4('0x4d')]=util['format'](_0x56c4('0x4e'),_0x8b6ea4[_0x56c4('0x4f')],_0x5c7be4['uniqueid'],md5(_0x5c7be4['uniqueid']));}else{_0x5c7be4['recordingURL']='';}return getConnection(_0x8b6ea4)[_0x56c4('0x3e')](function(_0x1f2127){_0x5c7a56=_0x1f2127;return getUser(_0x8b6ea4,'',_0x5c7a56);})[_0x56c4('0x3e')](function(_0x568c27){_0x100380=_0x568c27;logger[_0x56c4('0x1a')](_0x56c4('0x51'),_0x100380['id']);return getEndUser(_0x8b6ea4,_0x5c7be4[_0x56c4('0x66')],_0x5c7be4['calleridnum'],_0x5c7a56);})['then'](function(_0x29eb2a){_0x5386c7=_0x29eb2a;logger[_0x56c4('0x1a')]('The\x20Enduser\x20ID\x20is:',_0x5386c7['id']);return createTicket(_0x8b6ea4,_0x100380,_0x5386c7,_0x5608e7,_0x5c7be4,_0x5608e7[_0x56c4('0x54')],_0x5c7a56);})['then'](function(_0x5d1569){_0x1a9345=_0x5d1569;logger['info'](_0x56c4('0x55'));logger[_0x56c4('0x1a')](_0x56c4('0x56'),_0x1a9345['id']);})[_0x56c4('0x2a')](function(_0xc82779){logger[_0x56c4('0x2b')]('['+_0x5c7be4[_0x56c4('0x67')][_0x56c4('0x68')]()+']',JSON['stringify'](_0xc82779));});};
git://repos.xcallymotion.com / motion2.git / blob