18 var _0xdee1=['Enduser\x20created.','authType','password','token','%s/token:%s','username','Basic\x20%s','toString','debug','[HTTP]','stringify','GET','map','forEach','includes','string','picklist','type','nameField','toLowerCase','content','idField','customField','custom_fields','push','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','%s/channels/voice/agents/%d/tickets/%d/display.json','inspect','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','Subjects','getString','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json'];(function(_0x25debb,_0x20fa04){var _0x3ecf85=function(_0x13fd54){while(--_0x13fd54){_0x25debb['push'](_0x25debb['shift']());}};_0x3ecf85(++_0x20fa04);}(_0xdee1,0xb8));var _0x1dee=function(_0xf22dce,_0x46f799){_0xf22dce=_0xf22dce-0x0;var _0x55c4ba=_0xdee1[_0xf22dce];return _0x55c4ba;};'use strict';var _=require('lodash');var rp=require(_0x1dee('0x0'));var md5=require(_0x1dee('0x1'));var util=require(_0x1dee('0x2'));var Redis=require(_0x1dee('0x3'));var intUtil=require(_0x1dee('0x4'));var config=require(_0x1dee('0x5'));var logger=require(_0x1dee('0x6'))('zendesk');config['redis']=_['defaults'](config[_0x1dee('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0x1dee('0x8'))(new Redis(config['redis']));function emit(_0x5f3389,_0x2a87b4,_0x4ccd3d){io['to'](_0x5f3389)['emit'](_0x2a87b4,_0x4ccd3d);}var headers={'Content-Type':'application/json','Accept':_0x1dee('0x9')};function getTicket(_0x10ac58,_0x55c14d,_0x5097cb,_0x5e049c,_0x5346c9){logger[_0x1dee('0xa')](_0x1dee('0xb'));return request({'uri':util[_0x1dee('0xc')](_0x1dee('0xd'),_0x10ac58[_0x1dee('0xe')]),'method':_0x1dee('0xf'),'body':{'ticket':_[_0x1dee('0x10')]({'requester_id':_0x5097cb['id'],'submitter_id':_0x55c14d?_0x55c14d['id']:undefined,'assignee_id':_0x55c14d?_0x55c14d['id']:undefined,'tags':getTags(_0x5e049c[_0x1dee('0x11')],'name'),'subject':intUtil['getString'](_0x5e049c[_0x1dee('0x12')],_0x5346c9,'\x20'),'description':intUtil[_0x1dee('0x13')](_0x5e049c[_0x1dee('0x14')],_0x5346c9,'\x0a'),'comment':{'public':![],'body':intUtil[_0x1dee('0x13')](_0x5e049c[_0x1dee('0x14')],_0x5346c9,'\x0a')}},getCustomFields(_0x5e049c[_0x1dee('0x15')],_0x5346c9))}})[_0x1dee('0x16')](function(_0x496be0){logger[_0x1dee('0xa')](_0x1dee('0x17'));return _0x496be0[_0x1dee('0x18')];});}function getUser(_0x3d82c2,_0x5df8d0){if(intUtil[_0x1dee('0x19')](_0x5df8d0)){logger[_0x1dee('0xa')](_0x1dee('0x1a'),_0x5df8d0);return request({'uri':util['format'](_0x1dee('0x1b'),_0x3d82c2[_0x1dee('0xe')]),'qs':{'query':util[_0x1dee('0xc')](_0x1dee('0x1c'),_0x5df8d0)}})[_0x1dee('0x16')](function(_0x5a8bea){if(_0x5a8bea[_0x1dee('0x1d')]){logger[_0x1dee('0xa')](_0x1dee('0x1e'));return _[_0x1dee('0x1f')](_0x5a8bea[_0x1dee('0x20')],{'email':_0x5df8d0,'role':'agent'});}else{logger[_0x1dee('0xa')](_0x1dee('0x21'));return request({'uri':util[_0x1dee('0xc')]('%s/users/me.json',_0x3d82c2['remoteUri'])})[_0x1dee('0x16')](function(_0x5ab078){logger[_0x1dee('0xa')](_0x1dee('0x22'));return _0x5ab078[_0x1dee('0x23')];});}});}else{logger['info'](_0x1dee('0x21'));return request({'uri':util[_0x1dee('0xc')](_0x1dee('0x24'),_0x3d82c2[_0x1dee('0xe')])})[_0x1dee('0x16')](function(_0x114142){logger[_0x1dee('0xa')](_0x1dee('0x22'));return _0x114142[_0x1dee('0x23')];});}}function getEndUser(_0x49b5ab,_0x1d9210,_0x2d5941){logger[_0x1dee('0xa')](_0x1dee('0x25'),_0x2d5941);return request({'uri':util[_0x1dee('0xc')](_0x1dee('0x1b'),_0x49b5ab[_0x1dee('0xe')]),'qs':{'query':util[_0x1dee('0xc')](_0x1dee('0x26'),_0x2d5941)}})['then'](function(_0x42c32d){var _0x50df77;if(_0x42c32d['results'][_0x1dee('0x27')]){_0x42c32d['results']=_[_0x1dee('0x28')](_0x42c32d['results'],{'suspended':![],'role':_0x1dee('0x29')});if(_0x42c32d[_0x1dee('0x20')][_0x1dee('0x27')]){_0x50df77=_[_0x1dee('0x2a')](_0x42c32d[_0x1dee('0x20')]);}}if(_0x50df77){logger[_0x1dee('0xa')](_0x1dee('0x2b'));return _0x50df77;}else{logger[_0x1dee('0xa')](_0x1dee('0x2c'));return request({'uri':util[_0x1dee('0xc')](_0x1dee('0x2d'),_0x49b5ab[_0x1dee('0xe')]),'method':'POST','body':{'user':{'role':_0x1dee('0x29'),'name':util[_0x1dee('0xc')]('Caller\x20-\x20%s',_0x1d9210||_0x2d5941),'phone':_0x2d5941}}})[_0x1dee('0x16')](function(_0x2734ed){logger[_0x1dee('0xa')](_0x1dee('0x2e'));return _0x2734ed[_0x1dee('0x23')];});}});}function getAuth(_0x123d19){var _0x3c5884;if(_0x123d19[_0x1dee('0x2f')]===_0x1dee('0x30')){_0x3c5884=util['format']('%s:%s',_0x123d19['username'],_0x123d19[_0x1dee('0x30')]);}else if(_0x123d19[_0x1dee('0x2f')]===_0x1dee('0x31')){_0x3c5884=util[_0x1dee('0xc')](_0x1dee('0x32'),_0x123d19[_0x1dee('0x33')],_0x123d19[_0x1dee('0x31')]);}return util['format'](_0x1dee('0x34'),new Buffer(_0x3c5884)[_0x1dee('0x35')]('base64'));}function request(_0x346e83){logger[_0x1dee('0x36')](_0x1dee('0x37'),JSON[_0x1dee('0x38')](_0x346e83));return rp(_['defaults'](_0x346e83,{'method':_0x1dee('0x39'),'headers':headers,'json':!![]}));}function getTags(_0x104ff4,_0x44ac64){var _0x59b032=[];if(_0x104ff4&&_0x104ff4[_0x1dee('0x27')]>0x0){_0x59b032=_[_0x1dee('0x3a')](_0x104ff4,_0x44ac64);}return _0x59b032;}function getCustomFields(_0x2cb283,_0x43345a){var _0x5be821=[];var _0x43ad37={'custom_fields':[]};if(_0x2cb283['length']>0x0){_[_0x1dee('0x3b')](_0x2cb283,function(_0x507ac5){if(_[_0x1dee('0x3c')]([_0x1dee('0x3d'),_0x1dee('0x3e')],_0x507ac5[_0x1dee('0x3f')])&&_0x507ac5['nameField']&&!_0x507ac5['customField']){_0x43ad37[_0x507ac5[_0x1dee('0x40')][_0x1dee('0x41')]()]=_0x507ac5[_0x1dee('0x42')]['toString']();}else if(_[_0x1dee('0x3c')]([_0x1dee('0x3d'),'picklist'],_0x507ac5[_0x1dee('0x3f')])&&_0x507ac5[_0x1dee('0x43')]&&_0x507ac5[_0x1dee('0x44')]){_0x43ad37[_0x1dee('0x45')][_0x1dee('0x46')]({'id':_0x507ac5[_0x1dee('0x43')],'value':_0x507ac5['content'][_0x1dee('0x35')]()});}else if(_0x507ac5['type']===_0x1dee('0x47')&&_0x507ac5[_0x1dee('0x48')]&&_0x507ac5[_0x1dee('0x43')]&&_0x507ac5[_0x1dee('0x44')]){_0x43345a[_0x507ac5['variableName']]&&_0x43ad37[_0x1dee('0x45')][_0x1dee('0x46')]({'id':_0x507ac5[_0x1dee('0x43')],'value':_0x43345a[_0x507ac5[_0x1dee('0x48')]][_0x1dee('0x35')]()});}else if(_0x507ac5[_0x1dee('0x3f')]===_0x1dee('0x49')&&_0x507ac5[_0x1dee('0x4a')]&&_0x507ac5[_0x1dee('0x4a')][_0x1dee('0x4b')]&&_0x507ac5[_0x1dee('0x43')]&&_0x507ac5[_0x1dee('0x44')]){_0x43345a[_0x507ac5[_0x1dee('0x4a')]['name'][_0x1dee('0x41')]()]&&_0x43ad37[_0x1dee('0x45')]['push']({'id':_0x507ac5[_0x1dee('0x43')],'value':_0x43345a[_0x507ac5[_0x1dee('0x4a')][_0x1dee('0x4b')][_0x1dee('0x41')]()][_0x1dee('0x35')]()});}});}return _0x43ad37;}exports[_0x1dee('0x4c')]=function(_0xf72814,_0x3cb3b4,_0x575158,_0x120efb,_0xa4ed02,_0x3365ae){var _0x8581ff,_0xef859e;_0x3365ae['remoteUri']=intUtil[_0x1dee('0x4d')](_0x3365ae[_0x1dee('0xe')]);_0x3365ae[_0x1dee('0x4e')]=intUtil['stripTrailingSlash'](_0x3365ae[_0x1dee('0x4e')]);if(_0xa4ed02&&_0xa4ed02[_0x1dee('0x4f')]){logger[_0x1dee('0xa')](_0x1dee('0x50'),'Recording\x20is\x20enabled!');_0x3cb3b4[_0x1dee('0x51')]=util['format'](_0x1dee('0x52'),_0x3365ae[_0x1dee('0x4e')],_0x3cb3b4['uniqueid'],md5(_0x3cb3b4[_0x1dee('0x53')]));}else{_0x3cb3b4[_0x1dee('0x51')]='';}headers[_0x1dee('0x54')]=getAuth(_0x3365ae);return getUser(_0x3365ae,_0x120efb[_0x1dee('0x55')])[_0x1dee('0x16')](function(_0x5ea40e){_0x8581ff=_0x5ea40e;logger[_0x1dee('0xa')](_0x1dee('0x56'),_0x8581ff['id']);return getEndUser(_0x3365ae,_0x3cb3b4[_0x1dee('0x57')],_0x3cb3b4[_0x1dee('0x58')]);})['then'](function(_0x2cea04){_0xef859e=_0x2cea04;logger[_0x1dee('0xa')](_0x1dee('0x59'),_0xef859e['id']);return getTicket(_0x3365ae,_0x8581ff,_0xef859e,_0x575158,_0x3cb3b4);})[_0x1dee('0x16')](function(_0x5e9f13){if(_0x5e9f13){logger[_0x1dee('0xa')](_0x1dee('0x5a'),_0x5e9f13['id']);switch(_0x3365ae[_0x1dee('0x3f')]){case _0x1dee('0x5b'):logger[_0x1dee('0xa')](_0x1dee('0x50'),_0x1dee('0x5c'));return request({'uri':util[_0x1dee('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x3365ae['remoteUri'],_0x8581ff['id'],_0x5e9f13['id']),'method':'POST'});case _0x1dee('0x5d'):logger[_0x1dee('0xa')]('[QUEUE]',_0x1dee('0x5e'));emit(util[_0x1dee('0xc')](_0x1dee('0x5f'),_0x120efb[_0x1dee('0x4b')]),_0x1dee('0x60'),{'uri':util[_0x1dee('0xc')](_0x1dee('0x61'),_0x3365ae['remoteUri'][_0x1dee('0x62')](_0x1dee('0x63'),''),_0x5e9f13['id'])});break;default:logger[_0x1dee('0x64')](_0x1dee('0x50'),_0x1dee('0x65'));}}})[_0x1dee('0x66')](function(_0x11ac14){logger[_0x1dee('0x64')](_0x1dee('0x67'),util['inspect'](_0x11ac14,{'showHidden':!![],'depth':null}));});};exports[_0x1dee('0x68')]=function(_0x2768b5,_0x3017b9,_0x2bb24e,_0x46d642,_0x402192,_0x3e2aaf,_0x418867){var _0x2ac514,_0x258569;_0x3e2aaf[_0x1dee('0xe')]=intUtil[_0x1dee('0x4d')](_0x3e2aaf[_0x1dee('0xe')]);_0x3e2aaf['serverUrl']=intUtil['stripTrailingSlash'](_0x3e2aaf[_0x1dee('0x4e')]);if(_0x418867&&_0x418867[_0x1dee('0x69')]&&_0x418867[_0x1dee('0x69')]!=='none'){logger[_0x1dee('0xa')](_0x1dee('0x6a'),_0x1dee('0x6b'));_0x3017b9[_0x1dee('0x51')]=util[_0x1dee('0xc')](_0x1dee('0x52'),_0x3e2aaf['serverUrl'],_0x3017b9[_0x1dee('0x53')],md5(_0x3017b9[_0x1dee('0x53')]));}headers[_0x1dee('0x54')]=getAuth(_0x3e2aaf);return getUser(_0x3e2aaf,_0x46d642['email'])[_0x1dee('0x16')](function(_0x2c965d){_0x2ac514=_0x2c965d;logger[_0x1dee('0xa')](_0x1dee('0x56'),_0x2ac514['id']);return getEndUser(_0x3e2aaf,_0x3017b9[_0x1dee('0x6c')],_0x3017b9[_0x1dee('0x6d')]);})[_0x1dee('0x16')](function(_0x1a461a){_0x258569=_0x1a461a;logger[_0x1dee('0xa')](_0x1dee('0x59'),_0x258569['id']);return getTicket(_0x3e2aaf,_0x2ac514,_0x258569,_0x2bb24e,_0x3017b9);})[_0x1dee('0x16')](function(_0x371747){if(_0x371747){logger[_0x1dee('0xa')](_0x1dee('0x5a'),_0x371747['id']);switch(_0x3e2aaf[_0x1dee('0x3f')]){case _0x1dee('0x5b'):logger[_0x1dee('0xa')](_0x1dee('0x6a'),_0x1dee('0x5c'));return request({'uri':util[_0x1dee('0xc')](_0x1dee('0x6e'),_0x3e2aaf['remoteUri'],_0x2ac514['id'],_0x371747['id']),'method':'POST'});case _0x1dee('0x5d'):logger[_0x1dee('0xa')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x1dee('0xc')]('user:%s',_0x46d642[_0x1dee('0x4b')]),_0x1dee('0x60'),{'uri':util[_0x1dee('0xc')](_0x1dee('0x61'),_0x3e2aaf[_0x1dee('0xe')]['replace'](_0x1dee('0x63'),''),_0x371747['id'])});break;default:logger[_0x1dee('0x64')](_0x1dee('0x6a'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x1dee('0x66')](function(_0x2c7752){logger[_0x1dee('0x64')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x1dee('0x6f')](_0x2c7752,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x4fb31e,_0x438f75,_0x60564d,_0x37e768,_0x159374,_0x30c50a){var _0x3ae5d7,_0x4dabbf;_0x30c50a[_0x1dee('0xe')]=intUtil['stripTrailingSlash'](_0x30c50a[_0x1dee('0xe')]);_0x30c50a[_0x1dee('0x4e')]=intUtil[_0x1dee('0x4d')](_0x30c50a['serverUrl']);if(_0x159374&&_0x159374[_0x1dee('0x4f')]){logger[_0x1dee('0xa')]('['+_0x438f75['lastevent'][_0x1dee('0x70')]()+']',_0x1dee('0x6b'));_0x438f75[_0x1dee('0x51')]=util[_0x1dee('0xc')](_0x1dee('0x52'),_0x30c50a[_0x1dee('0x4e')],_0x438f75[_0x1dee('0x53')],md5(_0x438f75[_0x1dee('0x53')]));}else{_0x438f75[_0x1dee('0x51')]='';}headers[_0x1dee('0x54')]=getAuth(_0x30c50a);return getUser(_0x30c50a)['then'](function(_0x197b8b){_0x3ae5d7=_0x197b8b;logger[_0x1dee('0xa')](_0x1dee('0x56'),_0x3ae5d7['id']);return getEndUser(_0x30c50a,_0x438f75[_0x1dee('0x57')],_0x438f75[_0x1dee('0x58')]);})[_0x1dee('0x16')](function(_0x192a76){_0x4dabbf=_0x192a76;logger[_0x1dee('0xa')](_0x1dee('0x59'),_0x4dabbf['id']);return getTicket(_0x30c50a,_0x3ae5d7,_0x4dabbf,_0x60564d,_0x438f75);})[_0x1dee('0x16')](function(_0x19a540){if(_0x19a540){logger['info'](_0x1dee('0x5a'),_0x19a540['id']);}})['catch'](function(_0x55b3a1){logger['error']('['+_0x438f75[_0x1dee('0x71')][_0x1dee('0x70')]()+']'+_0x1dee('0x72'),util[_0x1dee('0x6f')](_0x55b3a1,{'showHidden':!![],'depth':null}));});};
git://repos.xcallymotion.com / motion2.git / blob