18 var _0x19fb=['[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','integrationTab','replace','unmanaged','lastevent','toUpperCase','lodash','md5','util','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','emit','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','authType','%s:%s','username','password','token','Basic\x20%s','toString','[HTTP]','stringify','map','forEach','string','type','nameField','customField','toLowerCase','picklist','custom_fields','push','idField','variableName','customVariable','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch'];(function(_0x465a0c,_0x19d4d5){var _0x1e202e=function(_0x27bd8a){while(--_0x27bd8a){_0x465a0c['push'](_0x465a0c['shift']());}};_0x1e202e(++_0x19d4d5);}(_0x19fb,0xde));var _0xb19f=function(_0x4a0293,_0x542f5b){_0x4a0293=_0x4a0293-0x0;var _0x360d8f=_0x19fb[_0x4a0293];return _0x360d8f;};'use strict';var _=require(_0xb19f('0x0'));var rp=require('request-promise');var md5=require(_0xb19f('0x1'));var util=require(_0xb19f('0x2'));var Redis=require('ioredis');var intUtil=require(_0xb19f('0x3'));var config=require(_0xb19f('0x4'));var logger=require(_0xb19f('0x5'))(_0xb19f('0x6'));config[_0xb19f('0x7')]=_[_0xb19f('0x8')](config[_0xb19f('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xb19f('0x7')]));function emit(_0x524d8a,_0x55f4a5,_0xd4b774){io['to'](_0x524d8a)[_0xb19f('0x9')](_0x55f4a5,_0xd4b774);}var headers={'Content-Type':_0xb19f('0xa'),'Accept':_0xb19f('0xa')};function getTicket(_0x851512,_0x51dbfa,_0x14a665,_0x5db500,_0x2ab146){logger[_0xb19f('0xb')]('Creating\x20new\x20ticket...');return request({'uri':util[_0xb19f('0xc')](_0xb19f('0xd'),_0x851512[_0xb19f('0xe')]),'method':_0xb19f('0xf'),'body':{'ticket':_[_0xb19f('0x10')]({'requester_id':_0x14a665['id'],'submitter_id':_0x51dbfa?_0x51dbfa['id']:undefined,'assignee_id':_0x51dbfa?_0x51dbfa['id']:undefined,'tags':getTags(_0x5db500[_0xb19f('0x11')],_0xb19f('0x12')),'subject':intUtil[_0xb19f('0x13')](_0x5db500[_0xb19f('0x14')],_0x2ab146,'\x20'),'description':intUtil[_0xb19f('0x13')](_0x5db500[_0xb19f('0x15')],_0x2ab146,'\x0a'),'comment':{'public':![],'body':intUtil[_0xb19f('0x13')](_0x5db500['Descriptions'],_0x2ab146,'\x0a')}},getCustomFields(_0x5db500[_0xb19f('0x16')],_0x2ab146))}})[_0xb19f('0x17')](function(_0x52bebb){logger['info'](_0xb19f('0x18'));return _0x52bebb[_0xb19f('0x19')];});}function getUser(_0x10b365,_0x51d5d3){if(intUtil['validateEmail'](_0x51d5d3)){logger[_0xb19f('0xb')](_0xb19f('0x1a'),_0x51d5d3);return request({'uri':util[_0xb19f('0xc')](_0xb19f('0x1b'),_0x10b365[_0xb19f('0xe')]),'qs':{'query':util[_0xb19f('0xc')](_0xb19f('0x1c'),_0x51d5d3)}})['then'](function(_0x84b5f0){if(_0x84b5f0[_0xb19f('0x1d')]){logger[_0xb19f('0xb')]('Agent\x20found!');return _[_0xb19f('0x1e')](_0x84b5f0[_0xb19f('0x1f')],{'email':_0x51d5d3,'role':_0xb19f('0x20')});}else{logger[_0xb19f('0xb')](_0xb19f('0x21'));return request({'uri':util[_0xb19f('0xc')](_0xb19f('0x22'),_0x10b365[_0xb19f('0xe')])})['then'](function(_0x2c8e24){logger[_0xb19f('0xb')](_0xb19f('0x23'));return _0x2c8e24[_0xb19f('0x24')];});}});}else{logger[_0xb19f('0xb')](_0xb19f('0x21'));return request({'uri':util[_0xb19f('0xc')]('%s/users/me.json',_0x10b365[_0xb19f('0xe')])})[_0xb19f('0x17')](function(_0x15d588){logger[_0xb19f('0xb')](_0xb19f('0x23'));return _0x15d588[_0xb19f('0x24')];});}}function getEndUser(_0x42dfc9,_0x5c985a,_0x3d97a5){logger[_0xb19f('0xb')](_0xb19f('0x25'),_0x3d97a5);return request({'uri':util[_0xb19f('0xc')](_0xb19f('0x1b'),_0x42dfc9['remoteUri']),'qs':{'query':util[_0xb19f('0xc')](_0xb19f('0x26'),_0x3d97a5)}})[_0xb19f('0x17')](function(_0x2759e0){var _0x355c6d;if(_0x2759e0[_0xb19f('0x1f')][_0xb19f('0x27')]){_0x2759e0[_0xb19f('0x1f')]=_[_0xb19f('0x28')](_0x2759e0[_0xb19f('0x1f')],{'suspended':![],'role':'end-user'});if(_0x2759e0[_0xb19f('0x1f')]['length']){_0x355c6d=_[_0xb19f('0x29')](_0x2759e0['results']);}}if(_0x355c6d){logger['info'](_0xb19f('0x2a'));return _0x355c6d;}else{logger[_0xb19f('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xb19f('0xc')](_0xb19f('0x2b'),_0x42dfc9[_0xb19f('0xe')]),'method':'POST','body':{'user':{'role':'end-user','name':util[_0xb19f('0xc')](_0xb19f('0x2c'),_0x5c985a||_0x3d97a5),'phone':_0x3d97a5}}})[_0xb19f('0x17')](function(_0x5c6440){logger[_0xb19f('0xb')]('Enduser\x20created.');return _0x5c6440[_0xb19f('0x24')];});}});}function getAuth(_0x4e0385){var _0x2d3e37;if(_0x4e0385[_0xb19f('0x2d')]==='password'){_0x2d3e37=util[_0xb19f('0xc')](_0xb19f('0x2e'),_0x4e0385[_0xb19f('0x2f')],_0x4e0385[_0xb19f('0x30')]);}else if(_0x4e0385[_0xb19f('0x2d')]===_0xb19f('0x31')){_0x2d3e37=util[_0xb19f('0xc')]('%s/token:%s',_0x4e0385[_0xb19f('0x2f')],_0x4e0385[_0xb19f('0x31')]);}return util[_0xb19f('0xc')](_0xb19f('0x32'),new Buffer(_0x2d3e37)[_0xb19f('0x33')]('base64'));}function request(_0x17c196){logger['debug'](_0xb19f('0x34'),JSON[_0xb19f('0x35')](_0x17c196));return rp(_[_0xb19f('0x8')](_0x17c196,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4a7ac5,_0x54fd8d){var _0x138681=[];if(_0x4a7ac5&&_0x4a7ac5[_0xb19f('0x27')]>0x0){_0x138681=_[_0xb19f('0x36')](_0x4a7ac5,_0x54fd8d);}return _0x138681;}function getCustomFields(_0x3d4b82,_0x307468){var _0x5354bc=[];var _0x1406b1={'custom_fields':[]};if(_0x3d4b82['length']>0x0){_[_0xb19f('0x37')](_0x3d4b82,function(_0x2f631d){if(_['includes']([_0xb19f('0x38'),'picklist'],_0x2f631d[_0xb19f('0x39')])&&_0x2f631d[_0xb19f('0x3a')]&&!_0x2f631d[_0xb19f('0x3b')]){_0x1406b1[_0x2f631d[_0xb19f('0x3a')][_0xb19f('0x3c')]()]=_0x2f631d['content']['toString']();}else if(_['includes']([_0xb19f('0x38'),_0xb19f('0x3d')],_0x2f631d['type'])&&_0x2f631d['idField']&&_0x2f631d[_0xb19f('0x3b')]){_0x1406b1[_0xb19f('0x3e')][_0xb19f('0x3f')]({'id':_0x2f631d[_0xb19f('0x40')],'value':_0x2f631d['content'][_0xb19f('0x33')]()});}else if(_0x2f631d[_0xb19f('0x39')]==='variable'&&_0x2f631d['variableName']&&_0x2f631d[_0xb19f('0x40')]&&_0x2f631d[_0xb19f('0x3b')]){_0x307468[_0x2f631d[_0xb19f('0x41')]]&&_0x1406b1[_0xb19f('0x3e')][_0xb19f('0x3f')]({'id':_0x2f631d['idField'],'value':_0x307468[_0x2f631d[_0xb19f('0x41')]][_0xb19f('0x33')]()});}else if(_0x2f631d[_0xb19f('0x39')]===_0xb19f('0x42')&&_0x2f631d['Variable']&&_0x2f631d['Variable'][_0xb19f('0x12')]&&_0x2f631d[_0xb19f('0x40')]&&_0x2f631d['customField']){_0x307468[_0x2f631d['Variable'][_0xb19f('0x12')]['toLowerCase']()]&&_0x1406b1[_0xb19f('0x3e')]['push']({'id':_0x2f631d[_0xb19f('0x40')],'value':_0x307468[_0x2f631d['Variable'][_0xb19f('0x12')]['toLowerCase']()][_0xb19f('0x33')]()});}});}return _0x1406b1;}exports[_0xb19f('0x43')]=function(_0x220e4e,_0x237f20,_0x3e2b68,_0x7ca6b5,_0x1b5bcd,_0xdf0544){var _0x1881d5,_0x52b855;_0xdf0544[_0xb19f('0xe')]=intUtil[_0xb19f('0x44')](_0xdf0544['remoteUri']);_0xdf0544['serverUrl']=intUtil['stripTrailingSlash'](_0xdf0544['serverUrl']);if(_0x1b5bcd&&_0x1b5bcd[_0xb19f('0x45')]){logger[_0xb19f('0xb')](_0xb19f('0x46'),_0xb19f('0x47'));_0x237f20[_0xb19f('0x48')]=util[_0xb19f('0xc')](_0xb19f('0x49'),_0xdf0544[_0xb19f('0x4a')],_0x237f20[_0xb19f('0x4b')],md5(_0x237f20[_0xb19f('0x4b')]));}else{_0x237f20[_0xb19f('0x48')]='';}headers[_0xb19f('0x4c')]=getAuth(_0xdf0544);return getUser(_0xdf0544,_0x7ca6b5[_0xb19f('0x4d')])[_0xb19f('0x17')](function(_0x1c7c57){_0x1881d5=_0x1c7c57;logger['info'](_0xb19f('0x4e'),_0x1881d5['id']);return getEndUser(_0xdf0544,_0x237f20[_0xb19f('0x4f')],_0x237f20[_0xb19f('0x50')]);})[_0xb19f('0x17')](function(_0x11ab5e){_0x52b855=_0x11ab5e;logger['info'](_0xb19f('0x51'),_0x52b855['id']);return getTicket(_0xdf0544,_0x1881d5,_0x52b855,_0x3e2b68,_0x237f20);})[_0xb19f('0x17')](function(_0x190927){if(_0x190927){logger[_0xb19f('0xb')](_0xb19f('0x52'),_0x190927['id']);switch(_0xdf0544['type']){case'integrationTab':logger[_0xb19f('0xb')](_0xb19f('0x46'),_0xb19f('0x53'));return request({'uri':util[_0xb19f('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xdf0544[_0xb19f('0xe')],_0x1881d5['id'],_0x190927['id']),'method':_0xb19f('0xf')});case _0xb19f('0x54'):logger['info'](_0xb19f('0x46'),_0xb19f('0x55'));emit(util['format'](_0xb19f('0x56'),_0x7ca6b5[_0xb19f('0x12')]),_0xb19f('0x57'),{'uri':util[_0xb19f('0xc')](_0xb19f('0x58'),_0xdf0544[_0xb19f('0xe')]['replace'](_0xb19f('0x59'),''),_0x190927['id'])});break;default:logger[_0xb19f('0x5a')](_0xb19f('0x46'),_0xb19f('0x5b'));}}})[_0xb19f('0x5c')](function(_0x420d5b){logger['error'](_0xb19f('0x5d'),util[_0xb19f('0x5e')](_0x420d5b,{'showHidden':!![],'depth':null}));});};exports[_0xb19f('0x5f')]=function(_0x4b1201,_0x4fda55,_0x37a36b,_0x303906,_0xc5b4d3,_0x42a8d3,_0x177724){var _0x1a16f6,_0x9886f0;_0x42a8d3['remoteUri']=intUtil['stripTrailingSlash'](_0x42a8d3[_0xb19f('0xe')]);_0x42a8d3[_0xb19f('0x4a')]=intUtil[_0xb19f('0x44')](_0x42a8d3[_0xb19f('0x4a')]);if(_0x177724&&_0x177724[_0xb19f('0x60')]&&_0x177724[_0xb19f('0x60')]!==_0xb19f('0x61')){logger['info'](_0xb19f('0x62'),'Recording\x20is\x20enabled!');_0x4fda55[_0xb19f('0x48')]=util[_0xb19f('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x42a8d3['serverUrl'],_0x4fda55[_0xb19f('0x4b')],md5(_0x4fda55['uniqueid']));}headers[_0xb19f('0x4c')]=getAuth(_0x42a8d3);return getUser(_0x42a8d3,_0x303906[_0xb19f('0x4d')])['then'](function(_0x1c2919){_0x1a16f6=_0x1c2919;logger[_0xb19f('0xb')](_0xb19f('0x4e'),_0x1a16f6['id']);return getEndUser(_0x42a8d3,_0x4fda55[_0xb19f('0x63')],_0x4fda55['destcalleridnum']);})[_0xb19f('0x17')](function(_0x2e6fd0){_0x9886f0=_0x2e6fd0;logger[_0xb19f('0xb')](_0xb19f('0x51'),_0x9886f0['id']);return getTicket(_0x42a8d3,_0x1a16f6,_0x9886f0,_0x37a36b,_0x4fda55);})[_0xb19f('0x17')](function(_0x4c1fe9){if(_0x4c1fe9){logger[_0xb19f('0xb')](_0xb19f('0x52'),_0x4c1fe9['id']);switch(_0x42a8d3[_0xb19f('0x39')]){case _0xb19f('0x64'):logger[_0xb19f('0xb')](_0xb19f('0x62'),_0xb19f('0x53'));return request({'uri':util[_0xb19f('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x42a8d3[_0xb19f('0xe')],_0x1a16f6['id'],_0x4c1fe9['id']),'method':'POST'});case'newTab':logger[_0xb19f('0xb')]('[OUTBOUND]',_0xb19f('0x55'));emit(util[_0xb19f('0xc')](_0xb19f('0x56'),_0x303906[_0xb19f('0x12')]),_0xb19f('0x57'),{'uri':util[_0xb19f('0xc')](_0xb19f('0x58'),_0x42a8d3[_0xb19f('0xe')][_0xb19f('0x65')](_0xb19f('0x59'),''),_0x4c1fe9['id'])});break;default:logger[_0xb19f('0x5a')](_0xb19f('0x62'),_0xb19f('0x5b'));}}})[_0xb19f('0x5c')](function(_0x12088c){logger[_0xb19f('0x5a')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0xb19f('0x5e')](_0x12088c,{'showHidden':!![],'depth':null}));});};exports[_0xb19f('0x66')]=function(_0x1ba0ad,_0x359cc1,_0x1512d5,_0x462961,_0x95024b,_0x51dc67){var _0x304f0d,_0x370819;_0x51dc67['remoteUri']=intUtil[_0xb19f('0x44')](_0x51dc67[_0xb19f('0xe')]);_0x51dc67[_0xb19f('0x4a')]=intUtil['stripTrailingSlash'](_0x51dc67[_0xb19f('0x4a')]);if(_0x95024b&&_0x95024b[_0xb19f('0x45')]){logger[_0xb19f('0xb')]('['+_0x359cc1[_0xb19f('0x67')][_0xb19f('0x68')]()+']',_0xb19f('0x47'));_0x359cc1[_0xb19f('0x48')]=util[_0xb19f('0xc')](_0xb19f('0x49'),_0x51dc67[_0xb19f('0x4a')],_0x359cc1[_0xb19f('0x4b')],md5(_0x359cc1[_0xb19f('0x4b')]));}else{_0x359cc1[_0xb19f('0x48')]='';}headers['Authorization']=getAuth(_0x51dc67);return getUser(_0x51dc67)[_0xb19f('0x17')](function(_0x42f4ad){_0x304f0d=_0x42f4ad;logger['info']('The\x20User\x20ID\x20is:',_0x304f0d['id']);return getEndUser(_0x51dc67,_0x359cc1[_0xb19f('0x4f')],_0x359cc1['calleridnum']);})[_0xb19f('0x17')](function(_0x4a59db){_0x370819=_0x4a59db;logger['info'](_0xb19f('0x51'),_0x370819['id']);return getTicket(_0x51dc67,_0x304f0d,_0x370819,_0x1512d5,_0x359cc1);})[_0xb19f('0x17')](function(_0x3fa937){if(_0x3fa937){logger[_0xb19f('0xb')]('The\x20Ticket\x20ID\x20is:',_0x3fa937['id']);}})['catch'](function(_0x1ce173){logger[_0xb19f('0x5a')]('['+_0x359cc1[_0xb19f('0x67')][_0xb19f('0x68')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1ce173,{'showHidden':!![],'depth':null}));});};
git://repos.xcallymotion.com / motion2.git / blob