Built motion from commit 9d1906d1.|2.5.40
[motion2.git] / server / services / ami / trigger / integration / zoho.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x85a8=['connect','rejected','Rejected','abandoned','timeout','Timeout','outbound','agentcalledAt','Call_Type','Inbound','merge','Fields','/crm/v2/Calls','SUCCESS','Call\x20created!','err','log','queue','host','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','/downloads?type=uniqueid&token=','uniqueid','zoho.eu','The\x20User\x20ID\x20is:','The\x20Call\x20ID\x20is:','Displaying\x20call\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','https://crm.','/crm/EntityInfo.do?module=Calls&id=','recordingFormat','none','[OUTBOUND]','/api/voice/recordings/','destcalleridnum','unmanaged','toUpperCase','recordingURL','com','calleridname','lodash','request-promise','util','./util','moment','ioredis','bluebird','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','emit','debug','[HTTP]','stringify','includes','picklist','idField','content','type','variableName','toString','customVariable','Variable','name','toLowerCase','indexOf','split','isNil','access_token','expires_in','zone','https://accounts.zoho.com','https://accounts.zoho.com.au','https://accounts.zoho.in','https://accounts.zoho.com.cn','POST','/oauth/v2/token','refreshToken','clientSecret','then','add','seconds','catch','error','Failing\x20creating\x20the\x20access_token','stack','Search\x20user','GET','https://www.zohoapis.%s/crm/v2/users','ActiveUsers','Zoho-oauthtoken\x20','isArrayLikeObject','users','email','info','Agent\x20found!','Using\x20the\x20admin\x20account!','profile','user','Administrator','The\x20failing\x20result\x20is','Unable\x20to\x20retrieve\x20zoho\x20account\x20users:\x20','data','enduserType','https://www.zohoapis.','/crm/v2/','startCase','moduleCreate','role','last_name','code','Error:\x20','CREATE\x20ERROR','moduleSearch','contact_lead','uri','/crm/v2/Contacts/search?criteria=((Phone:equals:','Contacts','/crm/v2/Leads/search?criteria=((Phone:equals:','nothing','contact','lead','Owner','administrator','first_name','Subject','getString','Subjects','Description','Descriptions','Who_Id','Full_Name','First_Name','Last_Name','Leads','$se_module','talktime','Call_Duration','utc','answertime','endtime','YYYY-MM-DDTHH:mm:ss','diff','starttime','format','mm:ss','lastevent','called','Call_Result','complete'];(function(_0x156d23,_0x2e7475){var _0x549902=function(_0x2e3a22){while(--_0x2e3a22){_0x156d23['push'](_0x156d23['shift']());}};_0x549902(++_0x2e7475);}(_0x85a8,0xc6));var _0x885a=function(_0x35503d,_0x35567c){_0x35503d=_0x35503d-0x0;var _0x42aea0=_0x85a8[_0x35503d];return _0x42aea0;};'use strict';var _=require(_0x885a('0x0'));var rp=require(_0x885a('0x1'));var md5=require('md5');var util=require(_0x885a('0x2'));var intUtil=require(_0x885a('0x3'));var moment=require(_0x885a('0x4'));var Redis=require(_0x885a('0x5'));var BPromise=require(_0x885a('0x6'));var config=require(_0x885a('0x7'));var logger=require('../../../../config/logger')('zoho');config[_0x885a('0x8')]=_[_0x885a('0x9')](config[_0x885a('0x8')],{'host':_0x885a('0xa'),'port':0x18eb});var io=require(_0x885a('0xb'))(new Redis(config[_0x885a('0x8')]));function emit(_0x58bd45,_0x16eeef,_0x39fa1e){io['to'](_0x58bd45)[_0x885a('0xc')](_0x16eeef,_0x39fa1e);}function request(_0x531fad){logger[_0x885a('0xd')](_0x885a('0xe'),JSON[_0x885a('0xf')](_0x531fad));return rp(_0x531fad);}function getCustomFields(_0x1030d4,_0x7096e9){var _0x2f001f={};if(_0x1030d4['length']>0x0){_['forEach'](_0x1030d4,function(_0x35ca12){if(_[_0x885a('0x10')](['string',_0x885a('0x11')],_0x35ca12['type'])&&_0x35ca12[_0x885a('0x12')]){_0x2f001f[_0x35ca12['idField']]=_0x35ca12[_0x885a('0x13')]['toString']();}else if(_0x35ca12[_0x885a('0x14')]==='variable'&&_0x35ca12[_0x885a('0x15')]&&_0x35ca12[_0x885a('0x12')]&&_0x7096e9[_0x35ca12['variableName']]){_0x2f001f[_0x35ca12[_0x885a('0x12')]]=_0x7096e9[_0x35ca12[_0x885a('0x15')]][_0x885a('0x16')]();}else if(_0x35ca12[_0x885a('0x14')]===_0x885a('0x17')&&_0x35ca12[_0x885a('0x18')]&&_0x35ca12[_0x885a('0x18')][_0x885a('0x19')]&&_0x35ca12[_0x885a('0x12')]&&_0x7096e9[_0x35ca12[_0x885a('0x18')][_0x885a('0x19')][_0x885a('0x1a')]()]){_0x2f001f[_0x35ca12[_0x885a('0x12')]]=_0x7096e9[_0x35ca12[_0x885a('0x18')][_0x885a('0x19')][_0x885a('0x1a')]()][_0x885a('0x16')]();}});}return _0x2f001f;}function getName(_0x3e4b09){if(_0x3e4b09[_0x885a('0x1b')]('\x20')>0x0){var _0x2eac87=_0x3e4b09[_0x885a('0x1c')](/ (.+)/);if(_0x2eac87[0x1]){return _0x2eac87;}}return[_0x3e4b09,_0x3e4b09];}var accountsTokens={};function getAccessToken(_0x3c6340){return new Promise(function(_0x5c2ce5,_0x384e47){if(!_[_0x885a('0x1d')](accountsTokens[_0x3c6340['id']])&&!_['isNil'](accountsTokens[_0x3c6340['id']][_0x885a('0x1e')])){if(moment()['isBefore'](accountsTokens[_0x3c6340['id']][_0x885a('0x1f')])){_0x5c2ce5(accountsTokens[_0x3c6340['id']][_0x885a('0x1e')]);}}var _0xd2c51d;switch(_0x3c6340[_0x885a('0x20')]){case'US':_0xd2c51d=_0x885a('0x21');break;case'AU':_0xd2c51d=_0x885a('0x22');break;case'EU':_0xd2c51d='https://accounts.zoho.eu';break;case'IN':_0xd2c51d=_0x885a('0x23');break;case'CN':_0xd2c51d=_0x885a('0x24');break;default:_0xd2c51d='https://accounts.zoho.eu';break;}var _0x1289ae={'method':_0x885a('0x25'),'uri':_0xd2c51d+_0x885a('0x26'),'qs':{'refresh_token':_0x3c6340[_0x885a('0x27')],'client_id':_0x3c6340['clientId'],'client_secret':_0x3c6340[_0x885a('0x28')],'grant_type':'refresh_token'},'json':!![]};return rp(_0x1289ae)[_0x885a('0x29')](function(_0x9fee4e){accountsTokens[_0x3c6340['id']]={'access_token':_0x9fee4e['access_token'],'expires_in':moment()[_0x885a('0x2a')](_0x9fee4e[_0x885a('0x1f')],_0x885a('0x2b'))};_0x5c2ce5(_0x9fee4e[_0x885a('0x1e')]);})[_0x885a('0x2c')](function(_0x1a275f){logger[_0x885a('0x2d')](_0x885a('0x2e'),_0x1a275f[_0x885a('0x2f')]);_0x384e47(_0x1a275f);});});}function getUser(_0x533800,_0x5b51be,_0x817038,_0x76e691){logger['info'](_0x885a('0x30'));return request({'method':_0x885a('0x31'),'uri':util['format'](_0x885a('0x32'),_0x5b51be),'qs':{'type':_0x885a('0x33')},'headers':{'Authorization':_0x885a('0x34')+_0x533800},'json':!![]})[_0x885a('0x29')](function(_0xb1d1c8){if(_0xb1d1c8['users']){var _0x5c390d=-0x1;if(_[_0x885a('0x35')](_0xb1d1c8[_0x885a('0x36')])){if(!_[_0x885a('0x1d')](_0x76e691)){_0x5c390d=_['findIndex'](_0xb1d1c8['users'],function(_0x57b424){return _0x57b424[_0x885a('0x37')]===_0x76e691;});}if(_0x5c390d>=0x0){logger[_0x885a('0x38')](_0x885a('0x39'));}else{logger['info'](_0x885a('0x3a'));_0x5c390d=_['findIndex'](_0xb1d1c8[_0x885a('0x36')],function(_0x4b1602){return _0x4b1602[_0x885a('0x3b')][_0x885a('0x19')]==='Administrator';});}return _0xb1d1c8[_0x885a('0x36')][_0x5c390d];}else{if(_0xb1d1c8[_0x885a('0x3c')]['profile'][_0x885a('0x19')]===_0x885a('0x3d')){logger[_0x885a('0x38')](_0x885a('0x3a'));user=_0xb1d1c8['user'];return user;}else{logger[_0x885a('0x2d')](_0x885a('0x3e'),JSON[_0x885a('0xf')](_0xb1d1c8));throw new Error(_0x885a('0x3f')+JSON[_0x885a('0xf')](_0xb1d1c8));}}}else{logger[_0x885a('0x2d')](_0x885a('0x3e'),JSON[_0x885a('0xf')](_0xb1d1c8));throw new Error(_0x885a('0x3f')+JSON[_0x885a('0xf')](_0xb1d1c8));}})[_0x885a('0x2c')](function(_0x4398e4){console[_0x885a('0x2d')](_0x4398e4);});}function getZohoUser(_0x49740d,_0x38fe44){return new BPromise(function(_0x2e9848,_0x2f96e0){request(_0x49740d)[_0x885a('0x29')](function(_0x102da5){var _0xa0c215=null;if(_0x102da5){_0xa0c215=_0x102da5[_0x885a('0x40')][0x0];_0xa0c215[_0x885a('0x41')]=_0x38fe44;}_0x2e9848(_0xa0c215);})[_0x885a('0x2c')](function(_0x3fa196){_0x2f96e0(_0x3fa196);});});}function createEndUser(_0x4090ee,_0x138e98,_0x3e3db7,_0x4c5e15,_0x57f530,_0x301a9b){var _0x3e3db7=getName(_0x3e3db7);return request({'method':_0x885a('0x25'),'uri':_0x885a('0x42')+_0x138e98+_0x885a('0x43')+_[_0x885a('0x44')](_0x301a9b[_0x885a('0x45')])+'s','body':{'data':[{'Last_Name':_0x3e3db7[0x1],'First_Name':_0x3e3db7[0x0],'Phone':_0x4c5e15,'Owner':{'name':!_[_0x885a('0x1d')](_0x57f530[_0x885a('0x46')][_0x885a('0x19')])?_0x57f530[_0x885a('0x46')]['name']:!_[_0x885a('0x1d')](_0x57f530['first_name'])?_0x57f530['first_name']+'\x20'+_0x57f530[_0x885a('0x47')]:_0x57f530[_0x885a('0x47')],'id':_0x57f530['id']}}]},'headers':{'Authorization':_0x885a('0x34')+_0x4090ee},'json':!![]})['then'](function(_0x411201){if(_0x411201&&_0x411201[_0x885a('0x40')][0x0][_0x885a('0x48')]==='SUCCESS'){var _0xaefc30=_0x411201['data'][0x0]['details'];_0xaefc30['enduserType']=_['startCase'](_0x301a9b[_0x885a('0x45')])+'s';return _0xaefc30;}logger[_0x885a('0x2d')](_0x885a('0x3e'),JSON['stringify'](data));throw new Error(_0x885a('0x49')+JSON[_0x885a('0xf')](data));})[_0x885a('0x2c')](function(_0x1269ec){console['log'](_0x885a('0x4a'),_0x1269ec);});}function getEndUser(_0x588ec7,_0x5a9514,_0x1b7c76,_0x5bdbe2,_0x501e44,_0x45f63c,_0x2a3ae6){var _0x302a4a={'method':_0x885a('0x31'),'uri':'','headers':{'Authorization':_0x885a('0x34')+_0x588ec7},'json':!![]};switch(_0x2a3ae6[_0x885a('0x4b')]){case _0x885a('0x4c'):_0x302a4a[_0x885a('0x4d')]='https://www.zohoapis.'+_0x5a9514+_0x885a('0x4e')+_0x501e44+'))';return getZohoUser(_0x302a4a,_0x885a('0x4f'))['then'](function(_0x4bee9b){if(_0x4bee9b)return _0x4bee9b;_0x302a4a[_0x885a('0x4d')]=_0x885a('0x42')+_0x5a9514+_0x885a('0x50')+_0x501e44+'))';return getZohoUser(_0x302a4a,'Leads')[_0x885a('0x29')](function(_0x212a71){if(_0x212a71)return _0x212a71;if(_0x2a3ae6[_0x885a('0x45')]!=_0x885a('0x51')){return createEndUser(_0x588ec7,_0x5a9514,_0x5bdbe2,_0x501e44,_0x45f63c,_0x2a3ae6);}else{return{};}});});break;case _0x885a('0x52'):_0x302a4a[_0x885a('0x4d')]='https://www.zohoapis.'+_0x5a9514+'/crm/v2/Contacts/search?criteria=((Phone:equals:'+_0x501e44+'))';return getZohoUser(_0x302a4a,_0x885a('0x4f'))[_0x885a('0x29')](function(_0x59d89c){if(_0x59d89c)return _0x59d89c;if(_0x2a3ae6[_0x885a('0x45')]!=_0x885a('0x51')){return createEndUser(_0x588ec7,_0x5a9514,_0x5bdbe2,_0x501e44,_0x45f63c,_0x2a3ae6);}else{return{};}});break;case _0x885a('0x53'):_0x302a4a[_0x885a('0x4d')]=_0x885a('0x42')+_0x5a9514+_0x885a('0x50')+_0x501e44+'))';return getZohoUser(_0x302a4a,'Leads')[_0x885a('0x2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