server/services/routing/model/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x6e6c=['busyQueue','updateRealtime','getChannelStatus','CurrentCapacity','Capacity','maxcapacity','working','idle','prototype','chat','openchannel','fax','sms','Status','StatusTime','toNumber','format','chatCurrentCapacity','smsCurrentCapacity','md5','emit','lodash','moment','ioredis','../../../config/environment','redis','socket.io-emitter','name','online','voicePause','chatPause','mailPause','faxPause','smsPause','openchannelPause','chatStatus','unknown','chatStatusTime','chatCapacity','mailStatus','mailStatusTime','mailCapacity','mailCurrentCapacity','faxStatus','faxStatusTime','faxCapacity','faxCurrentCapacity','smsStatus','smsStatusTime','smsCapacity','whatsappStatusTime','whatsappCapacity','whatsappCurrentCapacity','openchannelStatus','openchannelStatusTime','openchannelCapacity','openchannelCurrentCapacity','busy'];(function(_0xad57ee,_0x2823a6){var _0x3eaea9=function(_0x185650){while(--_0x185650){_0xad57ee['push'](_0xad57ee['shift']());}};_0x3eaea9(++_0x2823a6);}(_0x6e6c,0xc3));var _0xc6e6=function(_0x397e5f,_0x454c8f){_0x397e5f=_0x397e5f-0x0;var _0x5302b8=_0x6e6c[_0x397e5f];return _0x5302b8;};'use strict';var _=require(_0xc6e6('0x0'));var moment=require(_0xc6e6('0x1'));var md5=require('md5');var Redis=require(_0xc6e6('0x2'));var config=require(_0xc6e6('0x3'));config['redis']=_['defaults'](config[_0xc6e6('0x4')],{'host':'localhost','port':0x18eb});var io=require(_0xc6e6('0x5'))(new Redis(config['redis']));function Agent(_0xe59212){this['id']=_0xe59212['id']||0x0;this[_0xc6e6('0x6')]=_0xe59212['name']||'';this[_0xc6e6('0x7')]=_0xe59212[_0xc6e6('0x7')]||!![];this['voicePause']=_0xe59212[_0xc6e6('0x8')]||![];this[_0xc6e6('0x9')]=_0xe59212['chatPause']||![];this[_0xc6e6('0xa')]=_0xe59212['mailPause']||![];this[_0xc6e6('0xb')]=_0xe59212[_0xc6e6('0xb')]||![];this[_0xc6e6('0xc')]=_0xe59212[_0xc6e6('0xc')]||![];this[_0xc6e6('0xd')]=_0xe59212[_0xc6e6('0xd')]||![];this[_0xc6e6('0xe')]=_0xc6e6('0xf');this[_0xc6e6('0x10')]=0x0;this['chatCapacity']=_0xe59212[_0xc6e6('0x11')]||0x0;this['chatCurrentCapacity']=0x0;this[_0xc6e6('0x12')]=_0xc6e6('0xf');this[_0xc6e6('0x13')]=0x0;this[_0xc6e6('0x14')]=_0xe59212['mailCapacity']||0x0;this[_0xc6e6('0x15')]=0x0;this[_0xc6e6('0x16')]=_0xc6e6('0xf');this[_0xc6e6('0x17')]=0x0;this[_0xc6e6('0x18')]=_0xe59212['faxCapacity']||0x0;this[_0xc6e6('0x19')]=0x0;this[_0xc6e6('0x1a')]='unknown';this[_0xc6e6('0x1b')]=0x0;this[_0xc6e6('0x1c')]=_0xe59212[_0xc6e6('0x1c')]||0x0;this['smsCurrentCapacity']=0x0;this['whatsappStatus']='unknown';this[_0xc6e6('0x1d')]=0x0;this['whatsappCapacity']=_0xe59212[_0xc6e6('0x1e')]||0x0;this[_0xc6e6('0x1f')]=0x0;this[_0xc6e6('0x20')]=_0xc6e6('0xf');this[_0xc6e6('0x21')]=0x0;this[_0xc6e6('0x22')]=_0xe59212[_0xc6e6('0x22')]||0x0;this[_0xc6e6('0x23')]=0x0;this[_0xc6e6('0x24')]=![];this[_0xc6e6('0x25')]=undefined;this['md5']='';this[_0xc6e6('0x26')]();}Agent['prototype'][_0xc6e6('0x27')]=function(_0x1667b8){if(this[_0x1667b8+_0xc6e6('0x28')]>0x0){if(this[_0x1667b8+_0xc6e6('0x29')]>0x0&&this[_0x1667b8+'CurrentCapacity']>=this[_0x1667b8+_0xc6e6('0x29')]){return _0xc6e6('0x2a');}else{return _0xc6e6('0x2b');}}else{return _0xc6e6('0x2c');}};Agent[_0xc6e6('0x2d')]['updateRealtime']=function(){var _0x41fe96=['mail',_0xc6e6('0x2e'),_0xc6e6('0x2f'),_0xc6e6('0x30'),_0xc6e6('0x31'),'whatsapp'];for(var _0x3ff8a4=0x0;_0x3ff8a4<_0x41fe96['length'];_0x3ff8a4+=0x1){var _0x28577b=this['getChannelStatus'](_0x41fe96[_0x3ff8a4]);if(this[_0x41fe96[_0x3ff8a4]+_0xc6e6('0x32')]!==_0x28577b){this[_0x41fe96[_0x3ff8a4]+_0xc6e6('0x33')]=_[_0xc6e6('0x34')](moment()[_0xc6e6('0x35')]('x'));}this[_0x41fe96[_0x3ff8a4]+_0xc6e6('0x32')]=_0x28577b;}var _0x5e34f6={'id':this['id'],'name':this[_0xc6e6('0x6')],'online':this[_0xc6e6('0x7')],'voicePause':this[_0xc6e6('0x8')],'chatPause':this[_0xc6e6('0x9')],'mailPause':this['mailPause'],'smsPause':this[_0xc6e6('0xc')],'faxPause':this['faxPause'],'openchannelPause':this[_0xc6e6('0xd')],'chatStatus':this[_0xc6e6('0xe')],'chatStatusTime':this[_0xc6e6('0x10')],'chatCapacity':this[_0xc6e6('0x11')],'chatCurrentCapacity':this[_0xc6e6('0x36')],'mailStatus':this[_0xc6e6('0x12')],'mailStatusTime':this[_0xc6e6('0x13')],'mailCapacity':this[_0xc6e6('0x14')],'mailCurrentCapacity':this[_0xc6e6('0x15')],'faxStatus':this[_0xc6e6('0x16')],'faxStatusTime':this[_0xc6e6('0x17')],'faxCapacity':this[_0xc6e6('0x18')],'faxCurrentCapacity':this[_0xc6e6('0x19')],'smsStatus':this[_0xc6e6('0x1a')],'smsStatusTime':this[_0xc6e6('0x1b')],'smsCapacity':this[_0xc6e6('0x1c')],'smsCurrentCapacity':this[_0xc6e6('0x37')],'whatsappStatus':this['whatsappStatus'],'whatsappStatusTime':this[_0xc6e6('0x1d')],'whatsappCapacity':this[_0xc6e6('0x1e')],'whatsappCurrentCapacity':this['whatsappCurrentCapacity'],'openchannelStatus':this['openchannelStatus'],'openchannelStatusTime':this[_0xc6e6('0x21')],'openchannelCapacity':this[_0xc6e6('0x22')],'openchannelCurrentCapacity':this[_0xc6e6('0x23')],'busy':this[_0xc6e6('0x24')],'busyQueue':this[_0xc6e6('0x25')]};var _0x243cea=md5(JSON['stringify'](_0x5e34f6));if(this[_0xc6e6('0x38')]!==_0x243cea){this[_0xc6e6('0x38')]=_0x243cea;io[_0xc6e6('0x39')]('user:save',_0x5e34f6);}};module['exports']=Agent;