server/services/routing/model/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0xbc72=['online','voicePause','chatPause','mailPause','faxPause','smsPause','openchannelPause','unknown','chatCapacity','chatCurrentCapacity','mailStatus','mailStatusTime','mailCapacity','mailCurrentCapacity','faxStatus','faxStatusTime','faxCapacity','faxCurrentCapacity','smsStatusTime','smsCapacity','smsCurrentCapacity','whatsappStatus','whatsappCapacity','openchannelStatus','openchannelStatusTime','openchannelCapacity','openchannelCurrentCapacity','busyQueue','prototype','getChannelStatus','Capacity','maxcapacity','working','updateRealtime','mail','openchannel','fax','sms','whatsapp','length','Status','StatusTime','toNumber','chatStatusTime','smsStatus','whatsappCurrentCapacity','busy','emit','user:save','exports','lodash','md5','ioredis','redis','defaults','localhost','socket.io-emitter','name'];(function(_0x53f7b2,_0x46e019){var _0xde5a59=function(_0x57684a){while(--_0x57684a){_0x53f7b2['push'](_0x53f7b2['shift']());}};_0xde5a59(++_0x46e019);}(_0xbc72,0x18e));var _0x2bc7=function(_0x4cb629,_0x202092){_0x4cb629=_0x4cb629-0x0;var _0x44737c=_0xbc72[_0x4cb629];return _0x44737c;};'use strict';var _=require(_0x2bc7('0x0'));var moment=require('moment');var md5=require(_0x2bc7('0x1'));var Redis=require(_0x2bc7('0x2'));var config=require('../../../config/environment');config[_0x2bc7('0x3')]=_[_0x2bc7('0x4')](config['redis'],{'host':_0x2bc7('0x5'),'port':0x18eb});var io=require(_0x2bc7('0x6'))(new Redis(config['redis']));function Agent(_0x6a04d7){this['id']=_0x6a04d7['id']||0x0;this[_0x2bc7('0x7')]=_0x6a04d7[_0x2bc7('0x7')]||'';this[_0x2bc7('0x8')]=_0x6a04d7[_0x2bc7('0x8')]||!![];this[_0x2bc7('0x9')]=_0x6a04d7[_0x2bc7('0x9')]||![];this[_0x2bc7('0xa')]=_0x6a04d7[_0x2bc7('0xa')]||![];this[_0x2bc7('0xb')]=_0x6a04d7['mailPause']||![];this[_0x2bc7('0xc')]=_0x6a04d7['faxPause']||![];this['smsPause']=_0x6a04d7[_0x2bc7('0xd')]||![];this[_0x2bc7('0xe')]=_0x6a04d7[_0x2bc7('0xe')]||![];this['chatStatus']=_0x2bc7('0xf');this['chatStatusTime']=0x0;this[_0x2bc7('0x10')]=_0x6a04d7[_0x2bc7('0x10')]||0x0;this[_0x2bc7('0x11')]=0x0;this[_0x2bc7('0x12')]=_0x2bc7('0xf');this[_0x2bc7('0x13')]=0x0;this[_0x2bc7('0x14')]=_0x6a04d7[_0x2bc7('0x14')]||0x0;this[_0x2bc7('0x15')]=0x0;this[_0x2bc7('0x16')]='unknown';this[_0x2bc7('0x17')]=0x0;this[_0x2bc7('0x18')]=_0x6a04d7['faxCapacity']||0x0;this[_0x2bc7('0x19')]=0x0;this['smsStatus']='unknown';this[_0x2bc7('0x1a')]=0x0;this['smsCapacity']=_0x6a04d7[_0x2bc7('0x1b')]||0x0;this[_0x2bc7('0x1c')]=0x0;this[_0x2bc7('0x1d')]=_0x2bc7('0xf');this['whatsappStatusTime']=0x0;this[_0x2bc7('0x1e')]=_0x6a04d7[_0x2bc7('0x1e')]||0x0;this['whatsappCurrentCapacity']=0x0;this[_0x2bc7('0x1f')]=_0x2bc7('0xf');this[_0x2bc7('0x20')]=0x0;this[_0x2bc7('0x21')]=_0x6a04d7['openchannelCapacity']||0x0;this[_0x2bc7('0x22')]=0x0;this['busy']=![];this[_0x2bc7('0x23')]=undefined;this['md5']='';this['updateRealtime']();}Agent[_0x2bc7('0x24')][_0x2bc7('0x25')]=function(_0x57ce78){if(this[_0x57ce78+'CurrentCapacity']>0x0){if(this[_0x57ce78+_0x2bc7('0x26')]>0x0&&this[_0x57ce78+'CurrentCapacity']>=this[_0x57ce78+_0x2bc7('0x26')]){return _0x2bc7('0x27');}else{return _0x2bc7('0x28');}}else{return'idle';}};Agent[_0x2bc7('0x24')][_0x2bc7('0x29')]=function(){var _0x206633=[_0x2bc7('0x2a'),'chat',_0x2bc7('0x2b'),_0x2bc7('0x2c'),_0x2bc7('0x2d'),_0x2bc7('0x2e')];for(var _0x9daa94=0x0;_0x9daa94<_0x206633[_0x2bc7('0x2f')];_0x9daa94+=0x1){var _0x446342=this['getChannelStatus'](_0x206633[_0x9daa94]);if(this[_0x206633[_0x9daa94]+_0x2bc7('0x30')]!==_0x446342){this[_0x206633[_0x9daa94]+_0x2bc7('0x31')]=_[_0x2bc7('0x32')](moment()['format']('x'));}this[_0x206633[_0x9daa94]+_0x2bc7('0x30')]=_0x446342;}var _0x562693={'id':this['id'],'name':this[_0x2bc7('0x7')],'online':this[_0x2bc7('0x8')],'voicePause':this[_0x2bc7('0x9')],'chatPause':this[_0x2bc7('0xa')],'mailPause':this[_0x2bc7('0xb')],'smsPause':this['smsPause'],'faxPause':this[_0x2bc7('0xc')],'openchannelPause':this[_0x2bc7('0xe')],'chatStatus':this['chatStatus'],'chatStatusTime':this[_0x2bc7('0x33')],'chatCapacity':this['chatCapacity'],'chatCurrentCapacity':this['chatCurrentCapacity'],'mailStatus':this[_0x2bc7('0x12')],'mailStatusTime':this['mailStatusTime'],'mailCapacity':this['mailCapacity'],'mailCurrentCapacity':this['mailCurrentCapacity'],'faxStatus':this[_0x2bc7('0x16')],'faxStatusTime':this[_0x2bc7('0x17')],'faxCapacity':this[_0x2bc7('0x18')],'faxCurrentCapacity':this[_0x2bc7('0x19')],'smsStatus':this[_0x2bc7('0x34')],'smsStatusTime':this[_0x2bc7('0x1a')],'smsCapacity':this[_0x2bc7('0x1b')],'smsCurrentCapacity':this[_0x2bc7('0x1c')],'whatsappStatus':this['whatsappStatus'],'whatsappStatusTime':this['whatsappStatusTime'],'whatsappCapacity':this[_0x2bc7('0x1e')],'whatsappCurrentCapacity':this[_0x2bc7('0x35')],'openchannelStatus':this[_0x2bc7('0x1f')],'openchannelStatusTime':this[_0x2bc7('0x20')],'openchannelCapacity':this['openchannelCapacity'],'openchannelCurrentCapacity':this[_0x2bc7('0x22')],'busy':this[_0x2bc7('0x36')],'busyQueue':this[_0x2bc7('0x23')]};var _0x1d2051=md5(JSON['stringify'](_0x562693));if(this[_0x2bc7('0x1')]!==_0x1d2051){this[_0x2bc7('0x1')]=_0x1d2051;io[_0x2bc7('0x37')](_0x2bc7('0x38'),_0x562693);}};module[_0x2bc7('0x39')]=Agent;