server/services/routing/model/agent.js

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   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
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   8 // * Email: info@xcally.com                                                *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x6d38=['chatCurrentCapacity','mailStatus','unknown','mailStatusTime','mailCapacity','mailCurrentCapacity','faxStatusTime','faxCapacity','faxCurrentCapacity','smsStatus','smsStatusTime','smsCapacity','smsCurrentCapacity','whatsappStatus','whatsappStatusTime','whatsappCapacity','whatsappCurrentCapacity','openchannelStatus','openchannelStatusTime','openchannelCapacity','busyQueue','chatWaitingInteractions','faxWaitingInteractions','openchannelWaitingInteractions','whatsappWaitingInteractions','updateRealtime','prototype','CurrentCapacity','Capacity','maxcapacity','idle','openchannel','fax','whatsapp','length','getChannelStatus','Status','StatusTime','toNumber','format','voicePause','faxStatus','mailWaitingInteractions','smsWaitingInteractions','stringify','emit','omit','md5','moment','ioredis','defaults','localhost','socket.io-emitter','redis','name','online','chatPause','mailPause','faxPause','smsPause','openchannelPause','chatStatus','chatStatusTime','chatCapacity'];(function(_0x5c1477,_0x3db953){var _0x10ee10=function(_0x1d34d8){while(--_0x1d34d8){_0x5c1477['push'](_0x5c1477['shift']());}};_0x10ee10(++_0x3db953);}(_0x6d38,0x1ef));var _0x86d3=function(_0x4154a6,_0x2c0b8e){_0x4154a6=_0x4154a6-0x0;var _0x3b2786=_0x6d38[_0x4154a6];return _0x3b2786;};'use strict';var _=require('lodash');var md5=require(_0x86d3('0x0'));var moment=require(_0x86d3('0x1'));var Redis=require(_0x86d3('0x2'));var config=require('../../../config/environment');config['redis']=_[_0x86d3('0x3')](config['redis'],{'host':_0x86d3('0x4'),'port':0x18eb});var io=require(_0x86d3('0x5'))(new Redis(config[_0x86d3('0x6')]));function Agent(_0x4ef557){this['id']=_0x4ef557['id']||0x0;this[_0x86d3('0x7')]=_0x4ef557[_0x86d3('0x7')]||'';this[_0x86d3('0x8')]=_0x4ef557[_0x86d3('0x8')]||!![];this['voicePause']=_0x4ef557['voicePause']||![];this[_0x86d3('0x9')]=_0x4ef557[_0x86d3('0x9')]||![];this[_0x86d3('0xa')]=_0x4ef557['mailPause']||![];this['faxPause']=_0x4ef557[_0x86d3('0xb')]||![];this[_0x86d3('0xc')]=_0x4ef557['smsPause']||![];this['openchannelPause']=_0x4ef557[_0x86d3('0xd')]||![];this[_0x86d3('0xe')]='unknown';this[_0x86d3('0xf')]=0x0;this['chatCapacity']=_0x4ef557[_0x86d3('0x10')]||0x0;this[_0x86d3('0x11')]=0x0;this[_0x86d3('0x12')]=_0x86d3('0x13');this[_0x86d3('0x14')]=0x0;this[_0x86d3('0x15')]=_0x4ef557[_0x86d3('0x15')]||0x0;this[_0x86d3('0x16')]=0x0;this['faxStatus']=_0x86d3('0x13');this[_0x86d3('0x17')]=0x0;this[_0x86d3('0x18')]=_0x4ef557[_0x86d3('0x18')]||0x0;this[_0x86d3('0x19')]=0x0;this[_0x86d3('0x1a')]=_0x86d3('0x13');this[_0x86d3('0x1b')]=0x0;this['smsCapacity']=_0x4ef557[_0x86d3('0x1c')]||0x0;this[_0x86d3('0x1d')]=0x0;this[_0x86d3('0x1e')]=_0x86d3('0x13');this[_0x86d3('0x1f')]=0x0;this[_0x86d3('0x20')]=_0x4ef557[_0x86d3('0x20')]||0x0;this[_0x86d3('0x21')]=0x0;this[_0x86d3('0x22')]='unknown';this[_0x86d3('0x23')]=0x0;this['openchannelCapacity']=_0x4ef557[_0x86d3('0x24')]||0x0;this['openchannelCurrentCapacity']=0x0;this['busy']=![];this[_0x86d3('0x25')]=undefined;this[_0x86d3('0x0')]='';this[_0x86d3('0x26')]={};this[_0x86d3('0x27')]={};this['mailWaitingInteractions']={};this[_0x86d3('0x28')]={};this['smsWaitingInteractions']={};this[_0x86d3('0x29')]={};this[_0x86d3('0x2a')]();}Agent[_0x86d3('0x2b')]['getChannelStatus']=function(_0x39d819){if(this[_0x39d819+_0x86d3('0x2c')]>0x0){if(this[_0x39d819+_0x86d3('0x2d')]>0x0&&this[_0x39d819+'CurrentCapacity']>=this[_0x39d819+'Capacity']){return _0x86d3('0x2e');}else{return'working';}}else{return _0x86d3('0x2f');}};Agent[_0x86d3('0x2b')][_0x86d3('0x2a')]=function(){var _0x3c5fe4=['mail','chat',_0x86d3('0x30'),_0x86d3('0x31'),'sms',_0x86d3('0x32')];for(var _0x5b126e=0x0;_0x5b126e<_0x3c5fe4[_0x86d3('0x33')];_0x5b126e+=0x1){var _0x41e2f0=this[_0x86d3('0x34')](_0x3c5fe4[_0x5b126e]);if(this[_0x3c5fe4[_0x5b126e]+_0x86d3('0x35')]!==_0x41e2f0){this[_0x3c5fe4[_0x5b126e]+_0x86d3('0x36')]=_[_0x86d3('0x37')](moment()[_0x86d3('0x38')]('x'));}this[_0x3c5fe4[_0x5b126e]+_0x86d3('0x35')]=_0x41e2f0;}var _0x303f13={'id':this['id'],'name':this[_0x86d3('0x7')],'online':this[_0x86d3('0x8')],'voicePause':this[_0x86d3('0x39')],'chatPause':this[_0x86d3('0x9')],'mailPause':this[_0x86d3('0xa')],'smsPause':this['smsPause'],'faxPause':this[_0x86d3('0xb')],'openchannelPause':this[_0x86d3('0xd')],'chatStatus':this[_0x86d3('0xe')],'chatStatusTime':this[_0x86d3('0xf')],'chatCapacity':this[_0x86d3('0x10')],'chatCurrentCapacity':this[_0x86d3('0x11')],'mailStatus':this['mailStatus'],'mailStatusTime':this[_0x86d3('0x14')],'mailCapacity':this['mailCapacity'],'mailCurrentCapacity':this['mailCurrentCapacity'],'faxStatus':this[_0x86d3('0x3a')],'faxStatusTime':this[_0x86d3('0x17')],'faxCapacity':this[_0x86d3('0x18')],'faxCurrentCapacity':this['faxCurrentCapacity'],'smsStatus':this[_0x86d3('0x1a')],'smsStatusTime':this[_0x86d3('0x1b')],'smsCapacity':this['smsCapacity'],'smsCurrentCapacity':this[_0x86d3('0x1d')],'whatsappStatus':this[_0x86d3('0x1e')],'whatsappStatusTime':this[_0x86d3('0x1f')],'whatsappCapacity':this[_0x86d3('0x20')],'whatsappCurrentCapacity':this[_0x86d3('0x21')],'openchannelStatus':this[_0x86d3('0x22')],'openchannelStatusTime':this[_0x86d3('0x23')],'openchannelCapacity':this[_0x86d3('0x24')],'openchannelCurrentCapacity':this['openchannelCurrentCapacity'],'busy':this['busy'],'busyQueue':this['busyQueue'],'chatWaitingInteractions':this[_0x86d3('0x26')],'faxWaitingInteractions':this['faxWaitingInteractions'],'mailWaitingInteractions':this[_0x86d3('0x3b')],'openchannelWaitingInteractions':this['openchannelWaitingInteractions'],'smsWaitingInteractions':this[_0x86d3('0x3c')],'whatsappWaitingInteractions':this[_0x86d3('0x29')]};var _0x452d49=md5(JSON[_0x86d3('0x3d')](_0x303f13));if(this[_0x86d3('0x0')]!==_0x452d49){this[_0x86d3('0x0')]=_0x452d49;io[_0x86d3('0x3e')]('user:routing:update',_[_0x86d3('0x3f')](_0x303f13,[_0x86d3('0x8')]));}};module['exports']=Agent;