server/services/routing/model/agent.js

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   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
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   8 // * Email: info@xcally.com                                                *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x4325=['faxWaitingInteractions','mailWaitingInteractions','updateRealtime','prototype','getChannelStatus','CurrentCapacity','Capacity','working','idle','mail','chat','sms','whatsapp','length','StatusTime','Status','chatStatusTime','chatCurrentCapacity','smsStatusTime','smsWaitingInteractions','whatsappWaitingInteractions','stringify','emit','user:routing:update','omit','exports','lodash','md5','ioredis','../../../config/environment','redis','localhost','socket.io-emitter','name','online','voicePause','chatPause','mailPause','faxPause','smsPause','openchannelPause','chatStatus','chatCapacity','mailStatus','unknown','mailStatusTime','mailCapacity','mailCurrentCapacity','faxStatusTime','faxCapacity','faxCurrentCapacity','smsStatus','smsCapacity','smsCurrentCapacity','whatsappStatus','whatsappStatusTime','whatsappCapacity','whatsappCurrentCapacity','openchannelStatus','openchannelStatusTime','openchannelCapacity','openchannelCurrentCapacity','busyQueue','chatWaitingInteractions'];(function(_0x2a390b,_0xf49f9b){var _0x5df10a=function(_0x115dbe){while(--_0x115dbe){_0x2a390b['push'](_0x2a390b['shift']());}};_0x5df10a(++_0xf49f9b);}(_0x4325,0x1da));var _0x5432=function(_0x3ab51d,_0x2fa01d){_0x3ab51d=_0x3ab51d-0x0;var _0x29a04e=_0x4325[_0x3ab51d];return _0x29a04e;};'use strict';var _=require(_0x5432('0x0'));var md5=require(_0x5432('0x1'));var moment=require('moment');var Redis=require(_0x5432('0x2'));var config=require(_0x5432('0x3'));config[_0x5432('0x4')]=_['defaults'](config['redis'],{'host':_0x5432('0x5'),'port':0x18eb});var io=require(_0x5432('0x6'))(new Redis(config[_0x5432('0x4')]));function Agent(_0x4acbe4){this['id']=_0x4acbe4['id']||0x0;this[_0x5432('0x7')]=_0x4acbe4[_0x5432('0x7')]||'';this['online']=_0x4acbe4[_0x5432('0x8')]||!![];this['voicePause']=_0x4acbe4[_0x5432('0x9')]||![];this[_0x5432('0xa')]=_0x4acbe4[_0x5432('0xa')]||![];this[_0x5432('0xb')]=_0x4acbe4[_0x5432('0xb')]||![];this['faxPause']=_0x4acbe4[_0x5432('0xc')]||![];this['smsPause']=_0x4acbe4[_0x5432('0xd')]||![];this[_0x5432('0xe')]=_0x4acbe4[_0x5432('0xe')]||![];this[_0x5432('0xf')]='unknown';this['chatStatusTime']=0x0;this[_0x5432('0x10')]=_0x4acbe4[_0x5432('0x10')]||0x0;this['chatCurrentCapacity']=0x0;this[_0x5432('0x11')]=_0x5432('0x12');this[_0x5432('0x13')]=0x0;this[_0x5432('0x14')]=_0x4acbe4[_0x5432('0x14')]||0x0;this[_0x5432('0x15')]=0x0;this['faxStatus']='unknown';this[_0x5432('0x16')]=0x0;this[_0x5432('0x17')]=_0x4acbe4[_0x5432('0x17')]||0x0;this[_0x5432('0x18')]=0x0;this[_0x5432('0x19')]=_0x5432('0x12');this['smsStatusTime']=0x0;this[_0x5432('0x1a')]=_0x4acbe4['smsCapacity']||0x0;this[_0x5432('0x1b')]=0x0;this[_0x5432('0x1c')]=_0x5432('0x12');this[_0x5432('0x1d')]=0x0;this[_0x5432('0x1e')]=_0x4acbe4['whatsappCapacity']||0x0;this[_0x5432('0x1f')]=0x0;this[_0x5432('0x20')]=_0x5432('0x12');this[_0x5432('0x21')]=0x0;this[_0x5432('0x22')]=_0x4acbe4[_0x5432('0x22')]||0x0;this[_0x5432('0x23')]=0x0;this['busy']=![];this[_0x5432('0x24')]=undefined;this[_0x5432('0x1')]='';this[_0x5432('0x25')]={};this[_0x5432('0x26')]={};this[_0x5432('0x27')]={};this['openchannelWaitingInteractions']={};this['smsWaitingInteractions']={};this['whatsappWaitingInteractions']={};this[_0x5432('0x28')]();}Agent[_0x5432('0x29')][_0x5432('0x2a')]=function(_0x1f4870){if(this[_0x1f4870+'CurrentCapacity']>0x0){if(this[_0x1f4870+'Capacity']>0x0&&this[_0x1f4870+_0x5432('0x2b')]>=this[_0x1f4870+_0x5432('0x2c')]){return'maxcapacity';}else{return _0x5432('0x2d');}}else{return _0x5432('0x2e');}};Agent[_0x5432('0x29')]['updateRealtime']=function(){var _0xd9928a=[_0x5432('0x2f'),_0x5432('0x30'),'openchannel','fax',_0x5432('0x31'),_0x5432('0x32')];for(var _0x589f79=0x0;_0x589f79<_0xd9928a[_0x5432('0x33')];_0x589f79+=0x1){var _0x66a647=this[_0x5432('0x2a')](_0xd9928a[_0x589f79]);if(this[_0xd9928a[_0x589f79]+'Status']!==_0x66a647){this[_0xd9928a[_0x589f79]+_0x5432('0x34')]=_['toNumber'](moment()['format']('x'));}this[_0xd9928a[_0x589f79]+_0x5432('0x35')]=_0x66a647;}var _0x4a52ba={'id':this['id'],'name':this[_0x5432('0x7')],'online':this['online'],'voicePause':this['voicePause'],'chatPause':this[_0x5432('0xa')],'mailPause':this[_0x5432('0xb')],'smsPause':this[_0x5432('0xd')],'faxPause':this['faxPause'],'openchannelPause':this[_0x5432('0xe')],'chatStatus':this[_0x5432('0xf')],'chatStatusTime':this[_0x5432('0x36')],'chatCapacity':this[_0x5432('0x10')],'chatCurrentCapacity':this[_0x5432('0x37')],'mailStatus':this[_0x5432('0x11')],'mailStatusTime':this[_0x5432('0x13')],'mailCapacity':this[_0x5432('0x14')],'mailCurrentCapacity':this[_0x5432('0x15')],'faxStatus':this['faxStatus'],'faxStatusTime':this['faxStatusTime'],'faxCapacity':this[_0x5432('0x17')],'faxCurrentCapacity':this[_0x5432('0x18')],'smsStatus':this[_0x5432('0x19')],'smsStatusTime':this[_0x5432('0x38')],'smsCapacity':this[_0x5432('0x1a')],'smsCurrentCapacity':this['smsCurrentCapacity'],'whatsappStatus':this[_0x5432('0x1c')],'whatsappStatusTime':this['whatsappStatusTime'],'whatsappCapacity':this[_0x5432('0x1e')],'whatsappCurrentCapacity':this[_0x5432('0x1f')],'openchannelStatus':this[_0x5432('0x20')],'openchannelStatusTime':this[_0x5432('0x21')],'openchannelCapacity':this[_0x5432('0x22')],'openchannelCurrentCapacity':this[_0x5432('0x23')],'busy':this['busy'],'busyQueue':this[_0x5432('0x24')],'chatWaitingInteractions':this[_0x5432('0x25')],'faxWaitingInteractions':this[_0x5432('0x26')],'mailWaitingInteractions':this[_0x5432('0x27')],'openchannelWaitingInteractions':this['openchannelWaitingInteractions'],'smsWaitingInteractions':this[_0x5432('0x39')],'whatsappWaitingInteractions':this[_0x5432('0x3a')]};var _0x2ebb2e=md5(JSON[_0x5432('0x3b')](_0x4a52ba));if(this[_0x5432('0x1')]!==_0x2ebb2e){this[_0x5432('0x1')]=_0x2ebb2e;io[_0x5432('0x3c')](_0x5432('0x3d'),_[_0x5432('0x3e')](_0x4a52ba,[_0x5432('0x8')]));}};module[_0x5432('0x3f')]=Agent;