server/services/routing/model/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x3e24=['emit','user:routing:update','omit','exports','lodash','md5','moment','ioredis','../../../config/environment','defaults','redis','socket.io-emitter','name','online','voicePause','chatPause','mailPause','faxPause','smsPause','openchannelPause','chatStatusTime','chatCapacity','chatCurrentCapacity','mailStatus','unknown','mailStatusTime','mailCapacity','mailCurrentCapacity','faxStatus','faxCapacity','faxCurrentCapacity','smsStatus','smsCapacity','smsCurrentCapacity','whatsappStatus','whatsappStatusTime','whatsappCapacity','whatsappCurrentCapacity','openchannelStatus','openchannelStatusTime','openchannelCapacity','openchannelCurrentCapacity','busyQueue','chatWaitingInteractions','faxWaitingInteractions','mailWaitingInteractions','smsWaitingInteractions','whatsappWaitingInteractions','updateRealtime','getChannelStatus','CurrentCapacity','Capacity','maxcapacity','working','idle','prototype','mail','chat','openchannel','fax','sms','length','Status','StatusTime','toNumber','format','chatStatus','faxStatusTime','busy','openchannelWaitingInteractions','stringify'];(function(_0x1efc80,_0x9d5e3b){var _0x15248f=function(_0x2abfe3){while(--_0x2abfe3){_0x1efc80['push'](_0x1efc80['shift']());}};_0x15248f(++_0x9d5e3b);}(_0x3e24,0x167));var _0x43e2=function(_0x54a946,_0x30a84e){_0x54a946=_0x54a946-0x0;var _0x4484af=_0x3e24[_0x54a946];return _0x4484af;};'use strict';var _=require(_0x43e2('0x0'));var md5=require(_0x43e2('0x1'));var moment=require(_0x43e2('0x2'));var Redis=require(_0x43e2('0x3'));var config=require(_0x43e2('0x4'));config['redis']=_[_0x43e2('0x5')](config[_0x43e2('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0x43e2('0x7'))(new Redis(config[_0x43e2('0x6')]));function Agent(_0x1a89fc){this['id']=_0x1a89fc['id']||0x0;this[_0x43e2('0x8')]=_0x1a89fc[_0x43e2('0x8')]||'';this[_0x43e2('0x9')]=_0x1a89fc[_0x43e2('0x9')]||!![];this['voicePause']=_0x1a89fc[_0x43e2('0xa')]||![];this[_0x43e2('0xb')]=_0x1a89fc['chatPause']||![];this[_0x43e2('0xc')]=_0x1a89fc[_0x43e2('0xc')]||![];this['faxPause']=_0x1a89fc[_0x43e2('0xd')]||![];this[_0x43e2('0xe')]=_0x1a89fc['smsPause']||![];this[_0x43e2('0xf')]=_0x1a89fc['openchannelPause']||![];this['chatStatus']='unknown';this[_0x43e2('0x10')]=0x0;this[_0x43e2('0x11')]=_0x1a89fc[_0x43e2('0x11')]||0x0;this[_0x43e2('0x12')]=0x0;this[_0x43e2('0x13')]=_0x43e2('0x14');this[_0x43e2('0x15')]=0x0;this[_0x43e2('0x16')]=_0x1a89fc[_0x43e2('0x16')]||0x0;this[_0x43e2('0x17')]=0x0;this[_0x43e2('0x18')]=_0x43e2('0x14');this['faxStatusTime']=0x0;this[_0x43e2('0x19')]=_0x1a89fc[_0x43e2('0x19')]||0x0;this[_0x43e2('0x1a')]=0x0;this[_0x43e2('0x1b')]='unknown';this['smsStatusTime']=0x0;this[_0x43e2('0x1c')]=_0x1a89fc[_0x43e2('0x1c')]||0x0;this[_0x43e2('0x1d')]=0x0;this[_0x43e2('0x1e')]=_0x43e2('0x14');this[_0x43e2('0x1f')]=0x0;this[_0x43e2('0x20')]=_0x1a89fc[_0x43e2('0x20')]||0x0;this[_0x43e2('0x21')]=0x0;this[_0x43e2('0x22')]='unknown';this[_0x43e2('0x23')]=0x0;this[_0x43e2('0x24')]=_0x1a89fc['openchannelCapacity']||0x0;this[_0x43e2('0x25')]=0x0;this['busy']=![];this[_0x43e2('0x26')]=undefined;this[_0x43e2('0x1')]='';this[_0x43e2('0x27')]={};this[_0x43e2('0x28')]={};this[_0x43e2('0x29')]={};this['openchannelWaitingInteractions']={};this[_0x43e2('0x2a')]={};this[_0x43e2('0x2b')]={};this[_0x43e2('0x2c')]();}Agent['prototype'][_0x43e2('0x2d')]=function(_0x32f048){if(this[_0x32f048+_0x43e2('0x2e')]>0x0){if(this[_0x32f048+_0x43e2('0x2f')]>0x0&&this[_0x32f048+'CurrentCapacity']>=this[_0x32f048+_0x43e2('0x2f')]){return _0x43e2('0x30');}else{return _0x43e2('0x31');}}else{return _0x43e2('0x32');}};Agent[_0x43e2('0x33')][_0x43e2('0x2c')]=function(){var _0x3ca16b=[_0x43e2('0x34'),_0x43e2('0x35'),_0x43e2('0x36'),_0x43e2('0x37'),_0x43e2('0x38'),'whatsapp'];for(var _0x430a0e=0x0;_0x430a0e<_0x3ca16b[_0x43e2('0x39')];_0x430a0e+=0x1){var _0x545246=this[_0x43e2('0x2d')](_0x3ca16b[_0x430a0e]);if(this[_0x3ca16b[_0x430a0e]+_0x43e2('0x3a')]!==_0x545246){this[_0x3ca16b[_0x430a0e]+_0x43e2('0x3b')]=_[_0x43e2('0x3c')](moment()[_0x43e2('0x3d')]('x'));}this[_0x3ca16b[_0x430a0e]+'Status']=_0x545246;}var _0x42f495={'id':this['id'],'name':this[_0x43e2('0x8')],'online':this[_0x43e2('0x9')],'voicePause':this[_0x43e2('0xa')],'chatPause':this[_0x43e2('0xb')],'mailPause':this[_0x43e2('0xc')],'smsPause':this['smsPause'],'faxPause':this['faxPause'],'openchannelPause':this[_0x43e2('0xf')],'chatStatus':this[_0x43e2('0x3e')],'chatStatusTime':this[_0x43e2('0x10')],'chatCapacity':this[_0x43e2('0x11')],'chatCurrentCapacity':this[_0x43e2('0x12')],'mailStatus':this['mailStatus'],'mailStatusTime':this[_0x43e2('0x15')],'mailCapacity':this[_0x43e2('0x16')],'mailCurrentCapacity':this[_0x43e2('0x17')],'faxStatus':this[_0x43e2('0x18')],'faxStatusTime':this[_0x43e2('0x3f')],'faxCapacity':this[_0x43e2('0x19')],'faxCurrentCapacity':this[_0x43e2('0x1a')],'smsStatus':this['smsStatus'],'smsStatusTime':this['smsStatusTime'],'smsCapacity':this[_0x43e2('0x1c')],'smsCurrentCapacity':this[_0x43e2('0x1d')],'whatsappStatus':this['whatsappStatus'],'whatsappStatusTime':this[_0x43e2('0x1f')],'whatsappCapacity':this[_0x43e2('0x20')],'whatsappCurrentCapacity':this['whatsappCurrentCapacity'],'openchannelStatus':this[_0x43e2('0x22')],'openchannelStatusTime':this['openchannelStatusTime'],'openchannelCapacity':this['openchannelCapacity'],'openchannelCurrentCapacity':this['openchannelCurrentCapacity'],'busy':this[_0x43e2('0x40')],'busyQueue':this['busyQueue'],'chatWaitingInteractions':this[_0x43e2('0x27')],'faxWaitingInteractions':this[_0x43e2('0x28')],'mailWaitingInteractions':this[_0x43e2('0x29')],'openchannelWaitingInteractions':this[_0x43e2('0x41')],'smsWaitingInteractions':this[_0x43e2('0x2a')],'whatsappWaitingInteractions':this[_0x43e2('0x2b')]};var _0x1cf8e5=md5(JSON[_0x43e2('0x42')](_0x42f495));if(this[_0x43e2('0x1')]!==_0x1cf8e5){this[_0x43e2('0x1')]=_0x1cf8e5;io[_0x43e2('0x43')](_0x43e2('0x44'),_[_0x43e2('0x45')](_0x42f495,[_0x43e2('0x9')]));}};module[_0x43e2('0x46')]=Agent;