server/services/routing/model/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0xf69c=['format','faxStatus','faxStatusTime','smsStatusTime','whatsappStatus','whatsappStatusTime','openchannelStatusTime','stringify','emit','user:save','lodash','moment','md5','ioredis','redis','defaults','socket.io-emitter','name','online','voicePause','chatPause','mailPause','faxPause','smsPause','openchannelPause','unknown','chatStatusTime','chatCapacity','chatCurrentCapacity','mailStatus','mailStatusTime','mailCapacity','mailCurrentCapacity','faxCapacity','faxCurrentCapacity','smsStatus','smsCapacity','smsCurrentCapacity','whatsappCapacity','whatsappCurrentCapacity','openchannelStatus','openchannelCapacity','openchannelCurrentCapacity','busy','busyQueue','updateRealtime','getChannelStatus','CurrentCapacity','Capacity','maxcapacity','idle','prototype','chat','openchannel','whatsapp','length','Status','StatusTime','toNumber'];(function(_0x11cb9a,_0x3300eb){var _0x37848e=function(_0x3e9261){while(--_0x3e9261){_0x11cb9a['push'](_0x11cb9a['shift']());}};_0x37848e(++_0x3300eb);}(_0xf69c,0x1e2));var _0xcf69=function(_0x4f34d8,_0x40f022){_0x4f34d8=_0x4f34d8-0x0;var _0xc97536=_0xf69c[_0x4f34d8];return _0xc97536;};'use strict';var _=require(_0xcf69('0x0'));var moment=require(_0xcf69('0x1'));var md5=require(_0xcf69('0x2'));var Redis=require(_0xcf69('0x3'));var config=require('../../../config/environment');config[_0xcf69('0x4')]=_[_0xcf69('0x5')](config[_0xcf69('0x4')],{'host':'localhost','port':0x18eb});var io=require(_0xcf69('0x6'))(new Redis(config[_0xcf69('0x4')]));function Agent(_0x30b30a){this['id']=_0x30b30a['id']||0x0;this[_0xcf69('0x7')]=_0x30b30a[_0xcf69('0x7')]||'';this[_0xcf69('0x8')]=_0x30b30a[_0xcf69('0x8')]||!![];this['voicePause']=_0x30b30a[_0xcf69('0x9')]||![];this[_0xcf69('0xa')]=_0x30b30a['chatPause']||![];this[_0xcf69('0xb')]=_0x30b30a[_0xcf69('0xb')]||![];this[_0xcf69('0xc')]=_0x30b30a[_0xcf69('0xc')]||![];this['smsPause']=_0x30b30a[_0xcf69('0xd')]||![];this[_0xcf69('0xe')]=_0x30b30a[_0xcf69('0xe')]||![];this['chatStatus']=_0xcf69('0xf');this[_0xcf69('0x10')]=0x0;this['chatCapacity']=_0x30b30a[_0xcf69('0x11')]||0x0;this[_0xcf69('0x12')]=0x0;this[_0xcf69('0x13')]=_0xcf69('0xf');this[_0xcf69('0x14')]=0x0;this[_0xcf69('0x15')]=_0x30b30a[_0xcf69('0x15')]||0x0;this[_0xcf69('0x16')]=0x0;this['faxStatus']=_0xcf69('0xf');this['faxStatusTime']=0x0;this[_0xcf69('0x17')]=_0x30b30a['faxCapacity']||0x0;this[_0xcf69('0x18')]=0x0;this[_0xcf69('0x19')]='unknown';this['smsStatusTime']=0x0;this[_0xcf69('0x1a')]=_0x30b30a['smsCapacity']||0x0;this[_0xcf69('0x1b')]=0x0;this['whatsappStatus']=_0xcf69('0xf');this['whatsappStatusTime']=0x0;this[_0xcf69('0x1c')]=_0x30b30a['whatsappCapacity']||0x0;this[_0xcf69('0x1d')]=0x0;this[_0xcf69('0x1e')]=_0xcf69('0xf');this['openchannelStatusTime']=0x0;this[_0xcf69('0x1f')]=_0x30b30a[_0xcf69('0x1f')]||0x0;this[_0xcf69('0x20')]=0x0;this[_0xcf69('0x21')]=![];this[_0xcf69('0x22')]=undefined;this[_0xcf69('0x2')]='';this[_0xcf69('0x23')]();}Agent['prototype'][_0xcf69('0x24')]=function(_0x1c8816){if(this[_0x1c8816+_0xcf69('0x25')]>0x0){if(this[_0x1c8816+_0xcf69('0x26')]>0x0&&this[_0x1c8816+_0xcf69('0x25')]>=this[_0x1c8816+'Capacity']){return _0xcf69('0x27');}else{return'working';}}else{return _0xcf69('0x28');}};Agent[_0xcf69('0x29')][_0xcf69('0x23')]=function(){var _0x213889=['mail',_0xcf69('0x2a'),_0xcf69('0x2b'),'fax','sms',_0xcf69('0x2c')];for(var _0x348eaf=0x0;_0x348eaf<_0x213889[_0xcf69('0x2d')];_0x348eaf+=0x1){var _0x229182=this['getChannelStatus'](_0x213889[_0x348eaf]);if(this[_0x213889[_0x348eaf]+_0xcf69('0x2e')]!==_0x229182){this[_0x213889[_0x348eaf]+_0xcf69('0x2f')]=_[_0xcf69('0x30')](moment()[_0xcf69('0x31')]('x'));}this[_0x213889[_0x348eaf]+_0xcf69('0x2e')]=_0x229182;}var _0x5e2374={'id':this['id'],'name':this[_0xcf69('0x7')],'online':this[_0xcf69('0x8')],'voicePause':this[_0xcf69('0x9')],'chatPause':this[_0xcf69('0xa')],'mailPause':this[_0xcf69('0xb')],'smsPause':this[_0xcf69('0xd')],'faxPause':this[_0xcf69('0xc')],'openchannelPause':this[_0xcf69('0xe')],'chatStatus':this['chatStatus'],'chatStatusTime':this[_0xcf69('0x10')],'chatCapacity':this[_0xcf69('0x11')],'chatCurrentCapacity':this[_0xcf69('0x12')],'mailStatus':this[_0xcf69('0x13')],'mailStatusTime':this[_0xcf69('0x14')],'mailCapacity':this[_0xcf69('0x15')],'mailCurrentCapacity':this[_0xcf69('0x16')],'faxStatus':this[_0xcf69('0x32')],'faxStatusTime':this[_0xcf69('0x33')],'faxCapacity':this[_0xcf69('0x17')],'faxCurrentCapacity':this[_0xcf69('0x18')],'smsStatus':this[_0xcf69('0x19')],'smsStatusTime':this[_0xcf69('0x34')],'smsCapacity':this['smsCapacity'],'smsCurrentCapacity':this['smsCurrentCapacity'],'whatsappStatus':this[_0xcf69('0x35')],'whatsappStatusTime':this[_0xcf69('0x36')],'whatsappCapacity':this[_0xcf69('0x1c')],'whatsappCurrentCapacity':this[_0xcf69('0x1d')],'openchannelStatus':this[_0xcf69('0x1e')],'openchannelStatusTime':this[_0xcf69('0x37')],'openchannelCapacity':this[_0xcf69('0x1f')],'openchannelCurrentCapacity':this[_0xcf69('0x20')],'busy':this[_0xcf69('0x21')],'busyQueue':this[_0xcf69('0x22')]};var _0x1972e4=md5(JSON[_0xcf69('0x38')](_0x5e2374));if(this['md5']!==_0x1972e4){this[_0xcf69('0x2')]=_0x1972e4;io[_0xcf69('0x39')](_0xcf69('0x3a'),_0x5e2374);}};module['exports']=Agent;