server/services/routing/model/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x5c3c=['openchannelWaitingInteractions','smsWaitingInteractions','whatsappWaitingInteractions','updateRealtime','prototype','getChannelStatus','Capacity','CurrentCapacity','working','idle','mail','chat','openchannel','fax','whatsapp','length','Status','StatusTime','toNumber','format','online','mailStatusTime','faxStatusTime','smsCurrentCapacity','whatsappCurrentCapacity','faxWaitingInteractions','emit','user:routing:update','omit','exports','lodash','md5','moment','ioredis','redis','defaults','localhost','socket.io-emitter','name','voicePause','chatPause','mailPause','faxPause','smsPause','openchannelPause','chatStatus','chatStatusTime','chatCapacity','chatCurrentCapacity','mailStatus','unknown','mailCapacity','mailCurrentCapacity','faxStatus','faxCapacity','faxCurrentCapacity','smsStatus','smsCapacity','whatsappStatus','whatsappStatusTime','whatsappCapacity','openchannelStatus','openchannelStatusTime','openchannelCapacity','openchannelCurrentCapacity','busy','busyQueue','chatWaitingInteractions','mailWaitingInteractions'];(function(_0x49ca18,_0x5e6d05){var _0x145d54=function(_0x30b9be){while(--_0x30b9be){_0x49ca18['push'](_0x49ca18['shift']());}};_0x145d54(++_0x5e6d05);}(_0x5c3c,0x132));var _0xc5c3=function(_0x21a9d9,_0x4d5ac8){_0x21a9d9=_0x21a9d9-0x0;var _0x46adce=_0x5c3c[_0x21a9d9];return _0x46adce;};'use strict';var _=require(_0xc5c3('0x0'));var md5=require(_0xc5c3('0x1'));var moment=require(_0xc5c3('0x2'));var Redis=require(_0xc5c3('0x3'));var config=require('../../../config/environment');config[_0xc5c3('0x4')]=_[_0xc5c3('0x5')](config[_0xc5c3('0x4')],{'host':_0xc5c3('0x6'),'port':0x18eb});var io=require(_0xc5c3('0x7'))(new Redis(config[_0xc5c3('0x4')]));function Agent(_0xe85098){this['id']=_0xe85098['id']||0x0;this[_0xc5c3('0x8')]=_0xe85098[_0xc5c3('0x8')]||'';this['online']=_0xe85098['online']||!![];this['voicePause']=_0xe85098[_0xc5c3('0x9')]||![];this[_0xc5c3('0xa')]=_0xe85098['chatPause']||![];this[_0xc5c3('0xb')]=_0xe85098[_0xc5c3('0xb')]||![];this['faxPause']=_0xe85098[_0xc5c3('0xc')]||![];this[_0xc5c3('0xd')]=_0xe85098['smsPause']||![];this[_0xc5c3('0xe')]=_0xe85098[_0xc5c3('0xe')]||![];this[_0xc5c3('0xf')]='unknown';this[_0xc5c3('0x10')]=0x0;this[_0xc5c3('0x11')]=_0xe85098['chatCapacity']||0x0;this[_0xc5c3('0x12')]=0x0;this[_0xc5c3('0x13')]=_0xc5c3('0x14');this['mailStatusTime']=0x0;this[_0xc5c3('0x15')]=_0xe85098[_0xc5c3('0x15')]||0x0;this[_0xc5c3('0x16')]=0x0;this[_0xc5c3('0x17')]=_0xc5c3('0x14');this['faxStatusTime']=0x0;this['faxCapacity']=_0xe85098[_0xc5c3('0x18')]||0x0;this[_0xc5c3('0x19')]=0x0;this[_0xc5c3('0x1a')]=_0xc5c3('0x14');this['smsStatusTime']=0x0;this['smsCapacity']=_0xe85098[_0xc5c3('0x1b')]||0x0;this['smsCurrentCapacity']=0x0;this[_0xc5c3('0x1c')]=_0xc5c3('0x14');this[_0xc5c3('0x1d')]=0x0;this[_0xc5c3('0x1e')]=_0xe85098[_0xc5c3('0x1e')]||0x0;this['whatsappCurrentCapacity']=0x0;this[_0xc5c3('0x1f')]=_0xc5c3('0x14');this[_0xc5c3('0x20')]=0x0;this[_0xc5c3('0x21')]=_0xe85098['openchannelCapacity']||0x0;this[_0xc5c3('0x22')]=0x0;this[_0xc5c3('0x23')]=![];this[_0xc5c3('0x24')]=undefined;this[_0xc5c3('0x1')]='';this[_0xc5c3('0x25')]={};this['faxWaitingInteractions']={};this[_0xc5c3('0x26')]={};this[_0xc5c3('0x27')]={};this[_0xc5c3('0x28')]={};this[_0xc5c3('0x29')]={};this[_0xc5c3('0x2a')]();}Agent[_0xc5c3('0x2b')][_0xc5c3('0x2c')]=function(_0x5996a0){if(this[_0x5996a0+'CurrentCapacity']>0x0){if(this[_0x5996a0+_0xc5c3('0x2d')]>0x0&&this[_0x5996a0+_0xc5c3('0x2e')]>=this[_0x5996a0+'Capacity']){return'maxcapacity';}else{return _0xc5c3('0x2f');}}else{return _0xc5c3('0x30');}};Agent[_0xc5c3('0x2b')]['updateRealtime']=function(){var _0x4af067=[_0xc5c3('0x31'),_0xc5c3('0x32'),_0xc5c3('0x33'),_0xc5c3('0x34'),'sms',_0xc5c3('0x35')];for(var _0x5176c4=0x0;_0x5176c4<_0x4af067[_0xc5c3('0x36')];_0x5176c4+=0x1){var _0x4e6e6f=this[_0xc5c3('0x2c')](_0x4af067[_0x5176c4]);if(this[_0x4af067[_0x5176c4]+_0xc5c3('0x37')]!==_0x4e6e6f){this[_0x4af067[_0x5176c4]+_0xc5c3('0x38')]=_[_0xc5c3('0x39')](moment()[_0xc5c3('0x3a')]('x'));}this[_0x4af067[_0x5176c4]+_0xc5c3('0x37')]=_0x4e6e6f;}var _0x35a397={'id':this['id'],'name':this['name'],'online':this[_0xc5c3('0x3b')],'voicePause':this['voicePause'],'chatPause':this[_0xc5c3('0xa')],'mailPause':this[_0xc5c3('0xb')],'smsPause':this['smsPause'],'faxPause':this['faxPause'],'openchannelPause':this[_0xc5c3('0xe')],'chatStatus':this[_0xc5c3('0xf')],'chatStatusTime':this[_0xc5c3('0x10')],'chatCapacity':this[_0xc5c3('0x11')],'chatCurrentCapacity':this['chatCurrentCapacity'],'mailStatus':this[_0xc5c3('0x13')],'mailStatusTime':this[_0xc5c3('0x3c')],'mailCapacity':this[_0xc5c3('0x15')],'mailCurrentCapacity':this[_0xc5c3('0x16')],'faxStatus':this[_0xc5c3('0x17')],'faxStatusTime':this[_0xc5c3('0x3d')],'faxCapacity':this[_0xc5c3('0x18')],'faxCurrentCapacity':this[_0xc5c3('0x19')],'smsStatus':this[_0xc5c3('0x1a')],'smsStatusTime':this['smsStatusTime'],'smsCapacity':this[_0xc5c3('0x1b')],'smsCurrentCapacity':this[_0xc5c3('0x3e')],'whatsappStatus':this[_0xc5c3('0x1c')],'whatsappStatusTime':this[_0xc5c3('0x1d')],'whatsappCapacity':this[_0xc5c3('0x1e')],'whatsappCurrentCapacity':this[_0xc5c3('0x3f')],'openchannelStatus':this[_0xc5c3('0x1f')],'openchannelStatusTime':this['openchannelStatusTime'],'openchannelCapacity':this['openchannelCapacity'],'openchannelCurrentCapacity':this[_0xc5c3('0x22')],'busy':this['busy'],'busyQueue':this[_0xc5c3('0x24')],'chatWaitingInteractions':this[_0xc5c3('0x25')],'faxWaitingInteractions':this[_0xc5c3('0x40')],'mailWaitingInteractions':this[_0xc5c3('0x26')],'openchannelWaitingInteractions':this[_0xc5c3('0x27')],'smsWaitingInteractions':this['smsWaitingInteractions'],'whatsappWaitingInteractions':this[_0xc5c3('0x29')]};var _0xdaecce=md5(JSON['stringify'](_0x35a397));if(this[_0xc5c3('0x1')]!==_0xdaecce){this[_0xc5c3('0x1')]=_0xdaecce;io[_0xc5c3('0x41')](_0xc5c3('0x42'),_[_0xc5c3('0x43')](_0x35a397,[_0xc5c3('0x3b')]));}};module[_0xc5c3('0x44')]=Agent;