server/services/routing/model/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
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  18 var _0x9e42=['chat','openchannel','fax','length','StatusTime','toNumber','format','Status','mailStatus','faxStatusTime','busyQueue','user:save','exports','moment','../../../config/environment','redis','defaults','localhost','name','online','voicePause','chatPause','mailPause','faxPause','smsPause','openchannelPause','chatStatus','unknown','chatStatusTime','chatCapacity','chatCurrentCapacity','mailStatusTime','mailCapacity','mailCurrentCapacity','faxCapacity','faxCurrentCapacity','smsStatus','smsStatusTime','smsCapacity','smsCurrentCapacity','whatsappStatus','whatsappStatusTime','whatsappCapacity','whatsappCurrentCapacity','openchannelStatus','openchannelStatusTime','openchannelCapacity','openchannelCurrentCapacity','busy','md5','updateRealtime','prototype','getChannelStatus','CurrentCapacity','Capacity','maxcapacity','idle','mail'];(function(_0x3d5ce6,_0x409414){var _0x29d70c=function(_0x17156c){while(--_0x17156c){_0x3d5ce6['push'](_0x3d5ce6['shift']());}};_0x29d70c(++_0x409414);}(_0x9e42,0x169));var _0x29e4=function(_0x316c42,_0x3391f0){_0x316c42=_0x316c42-0x0;var _0x2b38f7=_0x9e42[_0x316c42];return _0x2b38f7;};'use strict';var _=require('lodash');var moment=require(_0x29e4('0x0'));var md5=require('md5');var Redis=require('ioredis');var config=require(_0x29e4('0x1'));config[_0x29e4('0x2')]=_[_0x29e4('0x3')](config['redis'],{'host':_0x29e4('0x4'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function Agent(_0x353c89){this['id']=_0x353c89['id']||0x0;this[_0x29e4('0x5')]=_0x353c89[_0x29e4('0x5')]||'';this[_0x29e4('0x6')]=_0x353c89[_0x29e4('0x6')]||!![];this[_0x29e4('0x7')]=_0x353c89[_0x29e4('0x7')]||![];this[_0x29e4('0x8')]=_0x353c89[_0x29e4('0x8')]||![];this[_0x29e4('0x9')]=_0x353c89[_0x29e4('0x9')]||![];this[_0x29e4('0xa')]=_0x353c89[_0x29e4('0xa')]||![];this[_0x29e4('0xb')]=_0x353c89['smsPause']||![];this['openchannelPause']=_0x353c89[_0x29e4('0xc')]||![];this[_0x29e4('0xd')]=_0x29e4('0xe');this[_0x29e4('0xf')]=0x0;this[_0x29e4('0x10')]=_0x353c89[_0x29e4('0x10')]||0x0;this[_0x29e4('0x11')]=0x0;this['mailStatus']=_0x29e4('0xe');this[_0x29e4('0x12')]=0x0;this[_0x29e4('0x13')]=_0x353c89['mailCapacity']||0x0;this[_0x29e4('0x14')]=0x0;this['faxStatus']=_0x29e4('0xe');this['faxStatusTime']=0x0;this[_0x29e4('0x15')]=_0x353c89[_0x29e4('0x15')]||0x0;this[_0x29e4('0x16')]=0x0;this[_0x29e4('0x17')]=_0x29e4('0xe');this[_0x29e4('0x18')]=0x0;this[_0x29e4('0x19')]=_0x353c89[_0x29e4('0x19')]||0x0;this[_0x29e4('0x1a')]=0x0;this[_0x29e4('0x1b')]='unknown';this[_0x29e4('0x1c')]=0x0;this['whatsappCapacity']=_0x353c89[_0x29e4('0x1d')]||0x0;this[_0x29e4('0x1e')]=0x0;this[_0x29e4('0x1f')]='unknown';this[_0x29e4('0x20')]=0x0;this[_0x29e4('0x21')]=_0x353c89['openchannelCapacity']||0x0;this[_0x29e4('0x22')]=0x0;this[_0x29e4('0x23')]=![];this['busyQueue']=undefined;this[_0x29e4('0x24')]='';this[_0x29e4('0x25')]();}Agent[_0x29e4('0x26')][_0x29e4('0x27')]=function(_0x41dc87){if(this[_0x41dc87+_0x29e4('0x28')]>0x0){if(this[_0x41dc87+_0x29e4('0x29')]>0x0&&this[_0x41dc87+_0x29e4('0x28')]>=this[_0x41dc87+_0x29e4('0x29')]){return _0x29e4('0x2a');}else{return'working';}}else{return _0x29e4('0x2b');}};Agent[_0x29e4('0x26')]['updateRealtime']=function(){var _0x37f9fe=[_0x29e4('0x2c'),_0x29e4('0x2d'),_0x29e4('0x2e'),_0x29e4('0x2f'),'sms','whatsapp'];for(var _0x2370c8=0x0;_0x2370c8<_0x37f9fe[_0x29e4('0x30')];_0x2370c8+=0x1){var _0x15eeb9=this['getChannelStatus'](_0x37f9fe[_0x2370c8]);if(this[_0x37f9fe[_0x2370c8]+'Status']!==_0x15eeb9){this[_0x37f9fe[_0x2370c8]+_0x29e4('0x31')]=_[_0x29e4('0x32')](moment()[_0x29e4('0x33')]('x'));}this[_0x37f9fe[_0x2370c8]+_0x29e4('0x34')]=_0x15eeb9;}var _0x24e5e9={'id':this['id'],'name':this['name'],'online':this[_0x29e4('0x6')],'voicePause':this[_0x29e4('0x7')],'chatPause':this['chatPause'],'mailPause':this['mailPause'],'smsPause':this[_0x29e4('0xb')],'faxPause':this[_0x29e4('0xa')],'openchannelPause':this[_0x29e4('0xc')],'chatStatus':this[_0x29e4('0xd')],'chatStatusTime':this[_0x29e4('0xf')],'chatCapacity':this[_0x29e4('0x10')],'chatCurrentCapacity':this[_0x29e4('0x11')],'mailStatus':this[_0x29e4('0x35')],'mailStatusTime':this['mailStatusTime'],'mailCapacity':this[_0x29e4('0x13')],'mailCurrentCapacity':this['mailCurrentCapacity'],'faxStatus':this['faxStatus'],'faxStatusTime':this[_0x29e4('0x36')],'faxCapacity':this[_0x29e4('0x15')],'faxCurrentCapacity':this['faxCurrentCapacity'],'smsStatus':this[_0x29e4('0x17')],'smsStatusTime':this[_0x29e4('0x18')],'smsCapacity':this[_0x29e4('0x19')],'smsCurrentCapacity':this['smsCurrentCapacity'],'whatsappStatus':this[_0x29e4('0x1b')],'whatsappStatusTime':this['whatsappStatusTime'],'whatsappCapacity':this[_0x29e4('0x1d')],'whatsappCurrentCapacity':this['whatsappCurrentCapacity'],'openchannelStatus':this[_0x29e4('0x1f')],'openchannelStatusTime':this[_0x29e4('0x20')],'openchannelCapacity':this[_0x29e4('0x21')],'openchannelCurrentCapacity':this[_0x29e4('0x22')],'busy':this['busy'],'busyQueue':this[_0x29e4('0x37')]};var _0x2718cc=md5(JSON['stringify'](_0x24e5e9));if(this['md5']!==_0x2718cc){this[_0x29e4('0x24')]=_0x2718cc;io['emit'](_0x29e4('0x38'),_0x24e5e9);}};module[_0x29e4('0x39')]=Agent;