server/services/routing/model/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x5217=['chat','sms','whatsapp','length','StatusTime','format','Status','chatStatusTime','smsStatus','smsCurrentCapacity','busyQueue','stringify','user:save','lodash','md5','../../../config/environment','redis','defaults','socket.io-emitter','name','online','voicePause','chatPause','mailPause','faxPause','smsPause','openchannelPause','chatStatus','unknown','chatCapacity','chatCurrentCapacity','mailStatus','mailStatusTime','mailCapacity','mailCurrentCapacity','faxStatus','faxStatusTime','faxCapacity','faxCurrentCapacity','smsStatusTime','smsCapacity','whatsappStatus','whatsappStatusTime','whatsappCapacity','whatsappCurrentCapacity','openchannelStatus','openchannelStatusTime','openchannelCapacity','openchannelCurrentCapacity','busy','updateRealtime','prototype','getChannelStatus','CurrentCapacity','Capacity','maxcapacity','working','mail'];(function(_0x486af0,_0x189ef2){var _0x436434=function(_0x10ece9){while(--_0x10ece9){_0x486af0['push'](_0x486af0['shift']());}};_0x436434(++_0x189ef2);}(_0x5217,0xbb));var _0x7521=function(_0x113c57,_0x554616){_0x113c57=_0x113c57-0x0;var _0x21d656=_0x5217[_0x113c57];return _0x21d656;};'use strict';var _=require(_0x7521('0x0'));var moment=require('moment');var md5=require(_0x7521('0x1'));var Redis=require('ioredis');var config=require(_0x7521('0x2'));config[_0x7521('0x3')]=_[_0x7521('0x4')](config[_0x7521('0x3')],{'host':'localhost','port':0x18eb});var io=require(_0x7521('0x5'))(new Redis(config['redis']));function Agent(_0x588408){this['id']=_0x588408['id']||0x0;this['name']=_0x588408[_0x7521('0x6')]||'';this[_0x7521('0x7')]=_0x588408['online']||!![];this[_0x7521('0x8')]=_0x588408[_0x7521('0x8')]||![];this['chatPause']=_0x588408[_0x7521('0x9')]||![];this[_0x7521('0xa')]=_0x588408[_0x7521('0xa')]||![];this[_0x7521('0xb')]=_0x588408[_0x7521('0xb')]||![];this[_0x7521('0xc')]=_0x588408['smsPause']||![];this[_0x7521('0xd')]=_0x588408['openchannelPause']||![];this[_0x7521('0xe')]=_0x7521('0xf');this['chatStatusTime']=0x0;this[_0x7521('0x10')]=_0x588408[_0x7521('0x10')]||0x0;this[_0x7521('0x11')]=0x0;this[_0x7521('0x12')]='unknown';this[_0x7521('0x13')]=0x0;this[_0x7521('0x14')]=_0x588408[_0x7521('0x14')]||0x0;this[_0x7521('0x15')]=0x0;this[_0x7521('0x16')]=_0x7521('0xf');this[_0x7521('0x17')]=0x0;this[_0x7521('0x18')]=_0x588408[_0x7521('0x18')]||0x0;this[_0x7521('0x19')]=0x0;this['smsStatus']=_0x7521('0xf');this[_0x7521('0x1a')]=0x0;this['smsCapacity']=_0x588408[_0x7521('0x1b')]||0x0;this['smsCurrentCapacity']=0x0;this[_0x7521('0x1c')]='unknown';this[_0x7521('0x1d')]=0x0;this[_0x7521('0x1e')]=_0x588408[_0x7521('0x1e')]||0x0;this[_0x7521('0x1f')]=0x0;this[_0x7521('0x20')]=_0x7521('0xf');this[_0x7521('0x21')]=0x0;this[_0x7521('0x22')]=_0x588408['openchannelCapacity']||0x0;this[_0x7521('0x23')]=0x0;this[_0x7521('0x24')]=![];this['busyQueue']=undefined;this[_0x7521('0x1')]='';this[_0x7521('0x25')]();}Agent[_0x7521('0x26')][_0x7521('0x27')]=function(_0x4048c5){if(this[_0x4048c5+_0x7521('0x28')]>0x0){if(this[_0x4048c5+_0x7521('0x29')]>0x0&&this[_0x4048c5+_0x7521('0x28')]>=this[_0x4048c5+_0x7521('0x29')]){return _0x7521('0x2a');}else{return _0x7521('0x2b');}}else{return'idle';}};Agent[_0x7521('0x26')][_0x7521('0x25')]=function(){var _0x36cb70=[_0x7521('0x2c'),_0x7521('0x2d'),'openchannel','fax',_0x7521('0x2e'),_0x7521('0x2f')];for(var _0x264ed2=0x0;_0x264ed2<_0x36cb70[_0x7521('0x30')];_0x264ed2+=0x1){var _0x27d856=this[_0x7521('0x27')](_0x36cb70[_0x264ed2]);if(this[_0x36cb70[_0x264ed2]+'Status']!==_0x27d856){this[_0x36cb70[_0x264ed2]+_0x7521('0x31')]=_['toNumber'](moment()[_0x7521('0x32')]('x'));}this[_0x36cb70[_0x264ed2]+_0x7521('0x33')]=_0x27d856;}var _0x1bf2aa={'id':this['id'],'name':this[_0x7521('0x6')],'online':this[_0x7521('0x7')],'voicePause':this[_0x7521('0x8')],'chatPause':this[_0x7521('0x9')],'mailPause':this[_0x7521('0xa')],'smsPause':this[_0x7521('0xc')],'faxPause':this[_0x7521('0xb')],'openchannelPause':this[_0x7521('0xd')],'chatStatus':this[_0x7521('0xe')],'chatStatusTime':this[_0x7521('0x34')],'chatCapacity':this[_0x7521('0x10')],'chatCurrentCapacity':this[_0x7521('0x11')],'mailStatus':this[_0x7521('0x12')],'mailStatusTime':this[_0x7521('0x13')],'mailCapacity':this[_0x7521('0x14')],'mailCurrentCapacity':this['mailCurrentCapacity'],'faxStatus':this[_0x7521('0x16')],'faxStatusTime':this[_0x7521('0x17')],'faxCapacity':this[_0x7521('0x18')],'faxCurrentCapacity':this[_0x7521('0x19')],'smsStatus':this[_0x7521('0x35')],'smsStatusTime':this['smsStatusTime'],'smsCapacity':this[_0x7521('0x1b')],'smsCurrentCapacity':this[_0x7521('0x36')],'whatsappStatus':this['whatsappStatus'],'whatsappStatusTime':this[_0x7521('0x1d')],'whatsappCapacity':this['whatsappCapacity'],'whatsappCurrentCapacity':this[_0x7521('0x1f')],'openchannelStatus':this[_0x7521('0x20')],'openchannelStatusTime':this[_0x7521('0x21')],'openchannelCapacity':this[_0x7521('0x22')],'openchannelCurrentCapacity':this[_0x7521('0x23')],'busy':this[_0x7521('0x24')],'busyQueue':this[_0x7521('0x37')]};var _0x5efb60=md5(JSON[_0x7521('0x38')](_0x1bf2aa));if(this['md5']!==_0x5efb60){this[_0x7521('0x1')]=_0x5efb60;io['emit'](_0x7521('0x39'),_0x1bf2aa);}};module['exports']=Agent;