server/services/routing/model/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x6ea6=['prototype','getChannelStatus','CurrentCapacity','Capacity','maxcapacity','working','idle','mail','openchannel','sms','whatsapp','length','StatusTime','toNumber','format','Status','busy','stringify','emit','exports','lodash','moment','md5','ioredis','../../../config/environment','redis','defaults','localhost','socket.io-emitter','name','online','voicePause','chatPause','mailPause','faxPause','smsPause','openchannelPause','chatStatus','chatStatusTime','chatCapacity','chatCurrentCapacity','mailStatus','unknown','mailStatusTime','mailCapacity','mailCurrentCapacity','faxStatus','faxStatusTime','faxCapacity','smsStatus','smsStatusTime','smsCapacity','smsCurrentCapacity','whatsappStatus','whatsappStatusTime','whatsappCapacity','whatsappCurrentCapacity','openchannelStatus','openchannelStatusTime','openchannelCapacity','openchannelCurrentCapacity','busyQueue','updateRealtime'];(function(_0x570084,_0x25d3cb){var _0x25ec67=function(_0x5eb6a4){while(--_0x5eb6a4){_0x570084['push'](_0x570084['shift']());}};_0x25ec67(++_0x25d3cb);}(_0x6ea6,0x14f));var _0x66ea=function(_0x3d2e4b,_0x1f6653){_0x3d2e4b=_0x3d2e4b-0x0;var _0x509e78=_0x6ea6[_0x3d2e4b];return _0x509e78;};'use strict';var _=require(_0x66ea('0x0'));var moment=require(_0x66ea('0x1'));var md5=require(_0x66ea('0x2'));var Redis=require(_0x66ea('0x3'));var config=require(_0x66ea('0x4'));config[_0x66ea('0x5')]=_[_0x66ea('0x6')](config[_0x66ea('0x5')],{'host':_0x66ea('0x7'),'port':0x18eb});var io=require(_0x66ea('0x8'))(new Redis(config[_0x66ea('0x5')]));function Agent(_0x4d6a85){this['id']=_0x4d6a85['id']||0x0;this[_0x66ea('0x9')]=_0x4d6a85[_0x66ea('0x9')]||'';this['online']=_0x4d6a85[_0x66ea('0xa')]||!![];this['voicePause']=_0x4d6a85[_0x66ea('0xb')]||![];this[_0x66ea('0xc')]=_0x4d6a85[_0x66ea('0xc')]||![];this[_0x66ea('0xd')]=_0x4d6a85[_0x66ea('0xd')]||![];this[_0x66ea('0xe')]=_0x4d6a85[_0x66ea('0xe')]||![];this[_0x66ea('0xf')]=_0x4d6a85[_0x66ea('0xf')]||![];this[_0x66ea('0x10')]=_0x4d6a85[_0x66ea('0x10')]||![];this[_0x66ea('0x11')]='unknown';this[_0x66ea('0x12')]=0x0;this[_0x66ea('0x13')]=_0x4d6a85[_0x66ea('0x13')]||0x0;this[_0x66ea('0x14')]=0x0;this[_0x66ea('0x15')]=_0x66ea('0x16');this[_0x66ea('0x17')]=0x0;this[_0x66ea('0x18')]=_0x4d6a85[_0x66ea('0x18')]||0x0;this[_0x66ea('0x19')]=0x0;this[_0x66ea('0x1a')]=_0x66ea('0x16');this[_0x66ea('0x1b')]=0x0;this[_0x66ea('0x1c')]=_0x4d6a85[_0x66ea('0x1c')]||0x0;this['faxCurrentCapacity']=0x0;this[_0x66ea('0x1d')]='unknown';this[_0x66ea('0x1e')]=0x0;this[_0x66ea('0x1f')]=_0x4d6a85[_0x66ea('0x1f')]||0x0;this[_0x66ea('0x20')]=0x0;this[_0x66ea('0x21')]='unknown';this[_0x66ea('0x22')]=0x0;this[_0x66ea('0x23')]=_0x4d6a85[_0x66ea('0x23')]||0x0;this[_0x66ea('0x24')]=0x0;this[_0x66ea('0x25')]=_0x66ea('0x16');this[_0x66ea('0x26')]=0x0;this['openchannelCapacity']=_0x4d6a85[_0x66ea('0x27')]||0x0;this[_0x66ea('0x28')]=0x0;this['busy']=![];this[_0x66ea('0x29')]=undefined;this[_0x66ea('0x2')]='';this[_0x66ea('0x2a')]();}Agent[_0x66ea('0x2b')][_0x66ea('0x2c')]=function(_0x395445){if(this[_0x395445+_0x66ea('0x2d')]>0x0){if(this[_0x395445+'Capacity']>0x0&&this[_0x395445+_0x66ea('0x2d')]>=this[_0x395445+_0x66ea('0x2e')]){return _0x66ea('0x2f');}else{return _0x66ea('0x30');}}else{return _0x66ea('0x31');}};Agent['prototype'][_0x66ea('0x2a')]=function(){var _0x2071e2=[_0x66ea('0x32'),'chat',_0x66ea('0x33'),'fax',_0x66ea('0x34'),_0x66ea('0x35')];for(var _0x24689f=0x0;_0x24689f<_0x2071e2[_0x66ea('0x36')];_0x24689f+=0x1){var _0x2237de=this['getChannelStatus'](_0x2071e2[_0x24689f]);if(this[_0x2071e2[_0x24689f]+'Status']!==_0x2237de){this[_0x2071e2[_0x24689f]+_0x66ea('0x37')]=_[_0x66ea('0x38')](moment()[_0x66ea('0x39')]('x'));}this[_0x2071e2[_0x24689f]+_0x66ea('0x3a')]=_0x2237de;}var _0x5ce281={'id':this['id'],'name':this[_0x66ea('0x9')],'online':this[_0x66ea('0xa')],'voicePause':this[_0x66ea('0xb')],'chatPause':this[_0x66ea('0xc')],'mailPause':this[_0x66ea('0xd')],'smsPause':this[_0x66ea('0xf')],'faxPause':this[_0x66ea('0xe')],'openchannelPause':this['openchannelPause'],'chatStatus':this['chatStatus'],'chatStatusTime':this[_0x66ea('0x12')],'chatCapacity':this[_0x66ea('0x13')],'chatCurrentCapacity':this[_0x66ea('0x14')],'mailStatus':this[_0x66ea('0x15')],'mailStatusTime':this[_0x66ea('0x17')],'mailCapacity':this['mailCapacity'],'mailCurrentCapacity':this[_0x66ea('0x19')],'faxStatus':this[_0x66ea('0x1a')],'faxStatusTime':this['faxStatusTime'],'faxCapacity':this[_0x66ea('0x1c')],'faxCurrentCapacity':this['faxCurrentCapacity'],'smsStatus':this['smsStatus'],'smsStatusTime':this[_0x66ea('0x1e')],'smsCapacity':this[_0x66ea('0x1f')],'smsCurrentCapacity':this['smsCurrentCapacity'],'whatsappStatus':this[_0x66ea('0x21')],'whatsappStatusTime':this[_0x66ea('0x22')],'whatsappCapacity':this[_0x66ea('0x23')],'whatsappCurrentCapacity':this['whatsappCurrentCapacity'],'openchannelStatus':this[_0x66ea('0x25')],'openchannelStatusTime':this[_0x66ea('0x26')],'openchannelCapacity':this[_0x66ea('0x27')],'openchannelCurrentCapacity':this[_0x66ea('0x28')],'busy':this[_0x66ea('0x3b')],'busyQueue':this[_0x66ea('0x29')]};var _0x39da35=md5(JSON[_0x66ea('0x3c')](_0x5ce281));if(this[_0x66ea('0x2')]!==_0x39da35){this[_0x66ea('0x2')]=_0x39da35;io[_0x66ea('0x3d')]('user:save',_0x5ce281);}};module[_0x66ea('0x3e')]=Agent;