server/services/routing/model/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x1956=['chatPause','mailPause','faxPause','smsPause','openchannelPause','chatStatus','unknown','chatStatusTime','chatCapacity','chatCurrentCapacity','mailStatus','mailStatusTime','mailCapacity','mailCurrentCapacity','faxStatus','faxStatusTime','faxCapacity','faxCurrentCapacity','smsStatus','smsStatusTime','smsCapacity','whatsappStatus','whatsappStatusTime','whatsappCapacity','openchannelStatus','openchannelStatusTime','openchannelCapacity','openchannelCurrentCapacity','busy','getChannelStatus','CurrentCapacity','Capacity','working','idle','prototype','mail','chat','whatsapp','length','Status','StatusTime','toNumber','format','whatsappCurrentCapacity','busyQueue','stringify','emit','user:save','lodash','moment','md5','ioredis','../../../config/environment','redis','defaults','localhost','socket.io-emitter','name','online','voicePause'];(function(_0x3e4735,_0x265433){var _0x5f2150=function(_0x31bd8d){while(--_0x31bd8d){_0x3e4735['push'](_0x3e4735['shift']());}};_0x5f2150(++_0x265433);}(_0x1956,0x15c));var _0x6195=function(_0x5c2c7c,_0xa7d3b1){_0x5c2c7c=_0x5c2c7c-0x0;var _0xea7ffe=_0x1956[_0x5c2c7c];return _0xea7ffe;};'use strict';var _=require(_0x6195('0x0'));var moment=require(_0x6195('0x1'));var md5=require(_0x6195('0x2'));var Redis=require(_0x6195('0x3'));var config=require(_0x6195('0x4'));config[_0x6195('0x5')]=_[_0x6195('0x6')](config['redis'],{'host':_0x6195('0x7'),'port':0x18eb});var io=require(_0x6195('0x8'))(new Redis(config[_0x6195('0x5')]));function Agent(_0x25bb9e){this['id']=_0x25bb9e['id']||0x0;this[_0x6195('0x9')]=_0x25bb9e[_0x6195('0x9')]||'';this[_0x6195('0xa')]=_0x25bb9e[_0x6195('0xa')]||!![];this[_0x6195('0xb')]=_0x25bb9e['voicePause']||![];this[_0x6195('0xc')]=_0x25bb9e[_0x6195('0xc')]||![];this[_0x6195('0xd')]=_0x25bb9e[_0x6195('0xd')]||![];this[_0x6195('0xe')]=_0x25bb9e['faxPause']||![];this[_0x6195('0xf')]=_0x25bb9e[_0x6195('0xf')]||![];this['openchannelPause']=_0x25bb9e[_0x6195('0x10')]||![];this[_0x6195('0x11')]=_0x6195('0x12');this[_0x6195('0x13')]=0x0;this[_0x6195('0x14')]=_0x25bb9e[_0x6195('0x14')]||0x0;this[_0x6195('0x15')]=0x0;this[_0x6195('0x16')]='unknown';this[_0x6195('0x17')]=0x0;this[_0x6195('0x18')]=_0x25bb9e['mailCapacity']||0x0;this[_0x6195('0x19')]=0x0;this[_0x6195('0x1a')]='unknown';this[_0x6195('0x1b')]=0x0;this[_0x6195('0x1c')]=_0x25bb9e[_0x6195('0x1c')]||0x0;this[_0x6195('0x1d')]=0x0;this[_0x6195('0x1e')]=_0x6195('0x12');this[_0x6195('0x1f')]=0x0;this[_0x6195('0x20')]=_0x25bb9e['smsCapacity']||0x0;this['smsCurrentCapacity']=0x0;this[_0x6195('0x21')]=_0x6195('0x12');this[_0x6195('0x22')]=0x0;this[_0x6195('0x23')]=_0x25bb9e[_0x6195('0x23')]||0x0;this['whatsappCurrentCapacity']=0x0;this[_0x6195('0x24')]='unknown';this[_0x6195('0x25')]=0x0;this[_0x6195('0x26')]=_0x25bb9e[_0x6195('0x26')]||0x0;this[_0x6195('0x27')]=0x0;this[_0x6195('0x28')]=![];this['busyQueue']=undefined;this['md5']='';this['updateRealtime']();}Agent['prototype'][_0x6195('0x29')]=function(_0x395588){if(this[_0x395588+_0x6195('0x2a')]>0x0){if(this[_0x395588+'Capacity']>0x0&&this[_0x395588+'CurrentCapacity']>=this[_0x395588+_0x6195('0x2b')]){return'maxcapacity';}else{return _0x6195('0x2c');}}else{return _0x6195('0x2d');}};Agent[_0x6195('0x2e')]['updateRealtime']=function(){var _0x8f9c09=[_0x6195('0x2f'),_0x6195('0x30'),'openchannel','fax','sms',_0x6195('0x31')];for(var _0x467935=0x0;_0x467935<_0x8f9c09[_0x6195('0x32')];_0x467935+=0x1){var _0x2aa569=this[_0x6195('0x29')](_0x8f9c09[_0x467935]);if(this[_0x8f9c09[_0x467935]+_0x6195('0x33')]!==_0x2aa569){this[_0x8f9c09[_0x467935]+_0x6195('0x34')]=_[_0x6195('0x35')](moment()[_0x6195('0x36')]('x'));}this[_0x8f9c09[_0x467935]+_0x6195('0x33')]=_0x2aa569;}var _0x566e1e={'id':this['id'],'name':this[_0x6195('0x9')],'online':this['online'],'voicePause':this[_0x6195('0xb')],'chatPause':this[_0x6195('0xc')],'mailPause':this[_0x6195('0xd')],'smsPause':this[_0x6195('0xf')],'faxPause':this[_0x6195('0xe')],'openchannelPause':this[_0x6195('0x10')],'chatStatus':this[_0x6195('0x11')],'chatStatusTime':this[_0x6195('0x13')],'chatCapacity':this[_0x6195('0x14')],'chatCurrentCapacity':this[_0x6195('0x15')],'mailStatus':this[_0x6195('0x16')],'mailStatusTime':this['mailStatusTime'],'mailCapacity':this[_0x6195('0x18')],'mailCurrentCapacity':this[_0x6195('0x19')],'faxStatus':this[_0x6195('0x1a')],'faxStatusTime':this[_0x6195('0x1b')],'faxCapacity':this['faxCapacity'],'faxCurrentCapacity':this[_0x6195('0x1d')],'smsStatus':this['smsStatus'],'smsStatusTime':this[_0x6195('0x1f')],'smsCapacity':this[_0x6195('0x20')],'smsCurrentCapacity':this['smsCurrentCapacity'],'whatsappStatus':this[_0x6195('0x21')],'whatsappStatusTime':this[_0x6195('0x22')],'whatsappCapacity':this['whatsappCapacity'],'whatsappCurrentCapacity':this[_0x6195('0x37')],'openchannelStatus':this[_0x6195('0x24')],'openchannelStatusTime':this[_0x6195('0x25')],'openchannelCapacity':this[_0x6195('0x26')],'openchannelCurrentCapacity':this[_0x6195('0x27')],'busy':this[_0x6195('0x28')],'busyQueue':this[_0x6195('0x38')]};var _0x316033=md5(JSON[_0x6195('0x39')](_0x566e1e));if(this['md5']!==_0x316033){this[_0x6195('0x2')]=_0x316033;io[_0x6195('0x3a')](_0x6195('0x3b'),_0x566e1e);}};module['exports']=Agent;