server/services/routing/model/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   9 // * Website: https://www.xcally.com                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x95ef=['exports','lodash','md5','../../../config/environment','redis','defaults','localhost','socket.io-emitter','name','online','voicePause','chatPause','mailPause','faxPause','smsPause','openchannelPause','chatStatus','unknown','chatCapacity','chatCurrentCapacity','mailCapacity','mailCurrentCapacity','faxStatusTime','faxCapacity','faxCurrentCapacity','smsStatus','smsStatusTime','smsCapacity','smsCurrentCapacity','whatsappStatus','whatsappStatusTime','whatsappCapacity','whatsappCurrentCapacity','openchannelStatus','openchannelCapacity','busy','busyQueue','updateRealtime','getChannelStatus','CurrentCapacity','Capacity','working','prototype','mail','openchannel','sms','Status','StatusTime','toNumber','format','chatStatusTime','mailStatusTime','faxStatus','openchannelCurrentCapacity','stringify','emit'];(function(_0x56f43b,_0x12f74b){var _0x2a81de=function(_0x3e22c4){while(--_0x3e22c4){_0x56f43b['push'](_0x56f43b['shift']());}};_0x2a81de(++_0x12f74b);}(_0x95ef,0x119));var _0xf95e=function(_0x9e07ed,_0x18436b){_0x9e07ed=_0x9e07ed-0x0;var _0x53d4ae=_0x95ef[_0x9e07ed];return _0x53d4ae;};'use strict';var _=require(_0xf95e('0x0'));var moment=require('moment');var md5=require(_0xf95e('0x1'));var Redis=require('ioredis');var config=require(_0xf95e('0x2'));config[_0xf95e('0x3')]=_[_0xf95e('0x4')](config[_0xf95e('0x3')],{'host':_0xf95e('0x5'),'port':0x18eb});var io=require(_0xf95e('0x6'))(new Redis(config['redis']));function Agent(_0x12cde3){this['id']=_0x12cde3['id']||0x0;this[_0xf95e('0x7')]=_0x12cde3['name']||'';this['online']=_0x12cde3[_0xf95e('0x8')]||!![];this['voicePause']=_0x12cde3[_0xf95e('0x9')]||![];this[_0xf95e('0xa')]=_0x12cde3[_0xf95e('0xa')]||![];this[_0xf95e('0xb')]=_0x12cde3['mailPause']||![];this[_0xf95e('0xc')]=_0x12cde3['faxPause']||![];this[_0xf95e('0xd')]=_0x12cde3[_0xf95e('0xd')]||![];this[_0xf95e('0xe')]=_0x12cde3[_0xf95e('0xe')]||![];this[_0xf95e('0xf')]=_0xf95e('0x10');this['chatStatusTime']=0x0;this[_0xf95e('0x11')]=_0x12cde3['chatCapacity']||0x0;this[_0xf95e('0x12')]=0x0;this['mailStatus']=_0xf95e('0x10');this['mailStatusTime']=0x0;this[_0xf95e('0x13')]=_0x12cde3[_0xf95e('0x13')]||0x0;this[_0xf95e('0x14')]=0x0;this['faxStatus']='unknown';this[_0xf95e('0x15')]=0x0;this[_0xf95e('0x16')]=_0x12cde3[_0xf95e('0x16')]||0x0;this[_0xf95e('0x17')]=0x0;this[_0xf95e('0x18')]=_0xf95e('0x10');this[_0xf95e('0x19')]=0x0;this[_0xf95e('0x1a')]=_0x12cde3[_0xf95e('0x1a')]||0x0;this[_0xf95e('0x1b')]=0x0;this[_0xf95e('0x1c')]='unknown';this[_0xf95e('0x1d')]=0x0;this[_0xf95e('0x1e')]=_0x12cde3['whatsappCapacity']||0x0;this[_0xf95e('0x1f')]=0x0;this[_0xf95e('0x20')]=_0xf95e('0x10');this['openchannelStatusTime']=0x0;this[_0xf95e('0x21')]=_0x12cde3[_0xf95e('0x21')]||0x0;this['openchannelCurrentCapacity']=0x0;this[_0xf95e('0x22')]=![];this[_0xf95e('0x23')]=undefined;this[_0xf95e('0x1')]='';this[_0xf95e('0x24')]();}Agent['prototype'][_0xf95e('0x25')]=function(_0x299daf){if(this[_0x299daf+_0xf95e('0x26')]>0x0){if(this[_0x299daf+_0xf95e('0x27')]>0x0&&this[_0x299daf+_0xf95e('0x26')]>=this[_0x299daf+'Capacity']){return'maxcapacity';}else{return _0xf95e('0x28');}}else{return'idle';}};Agent[_0xf95e('0x29')][_0xf95e('0x24')]=function(){var _0x1e90d0=[_0xf95e('0x2a'),'chat',_0xf95e('0x2b'),'fax',_0xf95e('0x2c'),'whatsapp'];for(var _0x460033=0x0;_0x460033<_0x1e90d0['length'];_0x460033+=0x1){var _0x24d0db=this[_0xf95e('0x25')](_0x1e90d0[_0x460033]);if(this[_0x1e90d0[_0x460033]+_0xf95e('0x2d')]!==_0x24d0db){this[_0x1e90d0[_0x460033]+_0xf95e('0x2e')]=_[_0xf95e('0x2f')](moment()[_0xf95e('0x30')]('x'));}this[_0x1e90d0[_0x460033]+_0xf95e('0x2d')]=_0x24d0db;}var _0x292b5a={'id':this['id'],'name':this['name'],'online':this[_0xf95e('0x8')],'voicePause':this['voicePause'],'chatPause':this[_0xf95e('0xa')],'mailPause':this[_0xf95e('0xb')],'smsPause':this[_0xf95e('0xd')],'faxPause':this[_0xf95e('0xc')],'openchannelPause':this[_0xf95e('0xe')],'chatStatus':this[_0xf95e('0xf')],'chatStatusTime':this[_0xf95e('0x31')],'chatCapacity':this[_0xf95e('0x11')],'chatCurrentCapacity':this[_0xf95e('0x12')],'mailStatus':this['mailStatus'],'mailStatusTime':this[_0xf95e('0x32')],'mailCapacity':this[_0xf95e('0x13')],'mailCurrentCapacity':this[_0xf95e('0x14')],'faxStatus':this[_0xf95e('0x33')],'faxStatusTime':this[_0xf95e('0x15')],'faxCapacity':this[_0xf95e('0x16')],'faxCurrentCapacity':this[_0xf95e('0x17')],'smsStatus':this[_0xf95e('0x18')],'smsStatusTime':this[_0xf95e('0x19')],'smsCapacity':this[_0xf95e('0x1a')],'smsCurrentCapacity':this[_0xf95e('0x1b')],'whatsappStatus':this[_0xf95e('0x1c')],'whatsappStatusTime':this[_0xf95e('0x1d')],'whatsappCapacity':this['whatsappCapacity'],'whatsappCurrentCapacity':this[_0xf95e('0x1f')],'openchannelStatus':this['openchannelStatus'],'openchannelStatusTime':this['openchannelStatusTime'],'openchannelCapacity':this[_0xf95e('0x21')],'openchannelCurrentCapacity':this[_0xf95e('0x34')],'busy':this[_0xf95e('0x22')],'busyQueue':this[_0xf95e('0x23')]};var _0x3e9474=md5(JSON[_0xf95e('0x35')](_0x292b5a));if(this[_0xf95e('0x1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