server/services/routing/model/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0xc93a=['working','idle','mail','chat','openchannel','fax','sms','whatsapp','length','Status','StatusTime','toNumber','format','mailStatus','mailStatusTime','openchannelCurrentCapacity','chatWaitingInteractions','smsWaitingInteractions','stringify','emit','user:save','exports','moment','md5','ioredis','../../../config/environment','defaults','redis','localhost','socket.io-emitter','name','online','voicePause','chatPause','mailPause','faxPause','smsPause','openchannelPause','chatStatus','unknown','chatCapacity','chatCurrentCapacity','mailCapacity','mailCurrentCapacity','faxStatus','faxStatusTime','faxCapacity','faxCurrentCapacity','smsStatus','smsStatusTime','smsCapacity','smsCurrentCapacity','whatsappStatus','whatsappStatusTime','whatsappCapacity','whatsappCurrentCapacity','busy','busyQueue','faxWaitingInteractions','mailWaitingInteractions','openchannelWaitingInteractions','whatsappWaitingInteractions','updateRealtime','prototype','getChannelStatus','CurrentCapacity','Capacity'];(function(_0x31061a,_0x5ab647){var _0x48d92a=function(_0x421130){while(--_0x421130){_0x31061a['push'](_0x31061a['shift']());}};_0x48d92a(++_0x5ab647);}(_0xc93a,0x9c));var _0xac93=function(_0x4e337d,_0x2a0669){_0x4e337d=_0x4e337d-0x0;var _0x2c1a53=_0xc93a[_0x4e337d];return _0x2c1a53;};'use strict';var _=require('lodash');var moment=require(_0xac93('0x0'));var md5=require(_0xac93('0x1'));var Redis=require(_0xac93('0x2'));var config=require(_0xac93('0x3'));config['redis']=_[_0xac93('0x4')](config[_0xac93('0x5')],{'host':_0xac93('0x6'),'port':0x18eb});var io=require(_0xac93('0x7'))(new Redis(config['redis']));function Agent(_0x312f42){this['id']=_0x312f42['id']||0x0;this['name']=_0x312f42[_0xac93('0x8')]||'';this[_0xac93('0x9')]=_0x312f42[_0xac93('0x9')]||!![];this[_0xac93('0xa')]=_0x312f42[_0xac93('0xa')]||![];this[_0xac93('0xb')]=_0x312f42[_0xac93('0xb')]||![];this[_0xac93('0xc')]=_0x312f42[_0xac93('0xc')]||![];this[_0xac93('0xd')]=_0x312f42['faxPause']||![];this[_0xac93('0xe')]=_0x312f42[_0xac93('0xe')]||![];this[_0xac93('0xf')]=_0x312f42[_0xac93('0xf')]||![];this[_0xac93('0x10')]=_0xac93('0x11');this['chatStatusTime']=0x0;this[_0xac93('0x12')]=_0x312f42[_0xac93('0x12')]||0x0;this[_0xac93('0x13')]=0x0;this['mailStatus']=_0xac93('0x11');this['mailStatusTime']=0x0;this[_0xac93('0x14')]=_0x312f42['mailCapacity']||0x0;this[_0xac93('0x15')]=0x0;this[_0xac93('0x16')]='unknown';this[_0xac93('0x17')]=0x0;this[_0xac93('0x18')]=_0x312f42[_0xac93('0x18')]||0x0;this[_0xac93('0x19')]=0x0;this[_0xac93('0x1a')]='unknown';this[_0xac93('0x1b')]=0x0;this[_0xac93('0x1c')]=_0x312f42[_0xac93('0x1c')]||0x0;this[_0xac93('0x1d')]=0x0;this[_0xac93('0x1e')]=_0xac93('0x11');this[_0xac93('0x1f')]=0x0;this[_0xac93('0x20')]=_0x312f42[_0xac93('0x20')]||0x0;this[_0xac93('0x21')]=0x0;this['openchannelStatus']='unknown';this['openchannelStatusTime']=0x0;this['openchannelCapacity']=_0x312f42['openchannelCapacity']||0x0;this['openchannelCurrentCapacity']=0x0;this[_0xac93('0x22')]=![];this[_0xac93('0x23')]=undefined;this[_0xac93('0x1')]='';this['chatWaitingInteractions']={};this[_0xac93('0x24')]={};this[_0xac93('0x25')]={};this[_0xac93('0x26')]={};this['smsWaitingInteractions']={};this[_0xac93('0x27')]={};this[_0xac93('0x28')]();}Agent[_0xac93('0x29')][_0xac93('0x2a')]=function(_0x3718fa){if(this[_0x3718fa+_0xac93('0x2b')]>0x0){if(this[_0x3718fa+_0xac93('0x2c')]>0x0&&this[_0x3718fa+_0xac93('0x2b')]>=this[_0x3718fa+_0xac93('0x2c')]){return'maxcapacity';}else{return _0xac93('0x2d');}}else{return _0xac93('0x2e');}};Agent[_0xac93('0x29')][_0xac93('0x28')]=function(){var _0x3ff5e6=[_0xac93('0x2f'),_0xac93('0x30'),_0xac93('0x31'),_0xac93('0x32'),_0xac93('0x33'),_0xac93('0x34')];for(var _0x12217e=0x0;_0x12217e<_0x3ff5e6[_0xac93('0x35')];_0x12217e+=0x1){var _0x101ca7=this[_0xac93('0x2a')](_0x3ff5e6[_0x12217e]);if(this[_0x3ff5e6[_0x12217e]+_0xac93('0x36')]!==_0x101ca7){this[_0x3ff5e6[_0x12217e]+_0xac93('0x37')]=_[_0xac93('0x38')](moment()[_0xac93('0x39')]('x'));}this[_0x3ff5e6[_0x12217e]+_0xac93('0x36')]=_0x101ca7;}var _0x25e51f={'id':this['id'],'name':this['name'],'online':this[_0xac93('0x9')],'voicePause':this['voicePause'],'chatPause':this['chatPause'],'mailPause':this[_0xac93('0xc')],'smsPause':this[_0xac93('0xe')],'faxPause':this[_0xac93('0xd')],'openchannelPause':this[_0xac93('0xf')],'chatStatus':this[_0xac93('0x10')],'chatStatusTime':this['chatStatusTime'],'chatCapacity':this[_0xac93('0x12')],'chatCurrentCapacity':this[_0xac93('0x13')],'mailStatus':this[_0xac93('0x3a')],'mailStatusTime':this[_0xac93('0x3b')],'mailCapacity':this['mailCapacity'],'mailCurrentCapacity':this['mailCurrentCapacity'],'faxStatus':this['faxStatus'],'faxStatusTime':this[_0xac93('0x17')],'faxCapacity':this[_0xac93('0x18')],'faxCurrentCapacity':this['faxCurrentCapacity'],'smsStatus':this[_0xac93('0x1a')],'smsStatusTime':this[_0xac93('0x1b')],'smsCapacity':this['smsCapacity'],'smsCurrentCapacity':this[_0xac93('0x1d')],'whatsappStatus':this[_0xac93('0x1e')],'whatsappStatusTime':this[_0xac93('0x1f')],'whatsappCapacity':this[_0xac93('0x20')],'whatsappCurrentCapacity':this['whatsappCurrentCapacity'],'openchannelStatus':this['openchannelStatus'],'openchannelStatusTime':this['openchannelStatusTime'],'openchannelCapacity':this['openchannelCapacity'],'openchannelCurrentCapacity':this[_0xac93('0x3c')],'busy':this[_0xac93('0x22')],'busyQueue':this[_0xac93('0x23')],'chatWaitingInteractions':this[_0xac93('0x3d')],'faxWaitingInteractions':this['faxWaitingInteractions'],'mailWaitingInteractions':this[_0xac93('0x25')],'openchannelWaitingInteractions':this[_0xac93('0x26')],'smsWaitingInteractions':this[_0xac93('0x3e')],'whatsappWaitingInteractions':this[_0xac93('0x27')]};var _0x1f838c=md5(JSON[_0xac93('0x3f')](_0x25e51f));if(this[_0xac93('0x1')]!==_0x1f838c){this[_0xac93('0x1')]=_0x1f838c;io[_0xac93('0x40')](_0xac93('0x41'),_0x25e51f);}};module[_0xac93('0x42')]=Agent;