server/services/routing/model/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0xc7da=['busyQueue','updateRealtime','prototype','getChannelStatus','CurrentCapacity','Capacity','maxcapacity','working','mail','chat','openchannel','fax','sms','whatsapp','Status','StatusTime','chatCurrentCapacity','smsStatus','whatsappStatus','openchannelStatusTime','stringify','user:save','lodash','moment','md5','../../../config/environment','redis','localhost','name','online','voicePause','chatPause','mailPause','faxPause','smsPause','openchannelPause','unknown','chatStatusTime','chatCapacity','mailStatus','mailStatusTime','mailCapacity','faxStatus','faxStatusTime','faxCapacity','faxCurrentCapacity','smsStatusTime','smsCapacity','smsCurrentCapacity','whatsappStatusTime','whatsappCapacity','whatsappCurrentCapacity','openchannelStatus','openchannelCapacity','openchannelCurrentCapacity'];(function(_0x41d782,_0x3039d2){var _0x39ecd0=function(_0x37545f){while(--_0x37545f){_0x41d782['push'](_0x41d782['shift']());}};_0x39ecd0(++_0x3039d2);}(_0xc7da,0xf2));var _0xac7d=function(_0x139ac4,_0x28e623){_0x139ac4=_0x139ac4-0x0;var _0x18bbff=_0xc7da[_0x139ac4];return _0x18bbff;};'use strict';var _=require(_0xac7d('0x0'));var moment=require(_0xac7d('0x1'));var md5=require(_0xac7d('0x2'));var Redis=require('ioredis');var config=require(_0xac7d('0x3'));config[_0xac7d('0x4')]=_['defaults'](config[_0xac7d('0x4')],{'host':_0xac7d('0x5'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xac7d('0x4')]));function Agent(_0xbd0697){this['id']=_0xbd0697['id']||0x0;this[_0xac7d('0x6')]=_0xbd0697[_0xac7d('0x6')]||'';this[_0xac7d('0x7')]=_0xbd0697[_0xac7d('0x7')]||!![];this['voicePause']=_0xbd0697[_0xac7d('0x8')]||![];this[_0xac7d('0x9')]=_0xbd0697[_0xac7d('0x9')]||![];this[_0xac7d('0xa')]=_0xbd0697[_0xac7d('0xa')]||![];this[_0xac7d('0xb')]=_0xbd0697[_0xac7d('0xb')]||![];this['smsPause']=_0xbd0697[_0xac7d('0xc')]||![];this[_0xac7d('0xd')]=_0xbd0697[_0xac7d('0xd')]||![];this['chatStatus']=_0xac7d('0xe');this[_0xac7d('0xf')]=0x0;this[_0xac7d('0x10')]=_0xbd0697[_0xac7d('0x10')]||0x0;this['chatCurrentCapacity']=0x0;this[_0xac7d('0x11')]=_0xac7d('0xe');this[_0xac7d('0x12')]=0x0;this[_0xac7d('0x13')]=_0xbd0697[_0xac7d('0x13')]||0x0;this['mailCurrentCapacity']=0x0;this[_0xac7d('0x14')]='unknown';this[_0xac7d('0x15')]=0x0;this[_0xac7d('0x16')]=_0xbd0697[_0xac7d('0x16')]||0x0;this[_0xac7d('0x17')]=0x0;this['smsStatus']=_0xac7d('0xe');this[_0xac7d('0x18')]=0x0;this[_0xac7d('0x19')]=_0xbd0697[_0xac7d('0x19')]||0x0;this[_0xac7d('0x1a')]=0x0;this['whatsappStatus']=_0xac7d('0xe');this[_0xac7d('0x1b')]=0x0;this['whatsappCapacity']=_0xbd0697[_0xac7d('0x1c')]||0x0;this[_0xac7d('0x1d')]=0x0;this[_0xac7d('0x1e')]=_0xac7d('0xe');this['openchannelStatusTime']=0x0;this[_0xac7d('0x1f')]=_0xbd0697[_0xac7d('0x1f')]||0x0;this[_0xac7d('0x20')]=0x0;this['busy']=![];this[_0xac7d('0x21')]=undefined;this['md5']='';this[_0xac7d('0x22')]();}Agent[_0xac7d('0x23')][_0xac7d('0x24')]=function(_0x160b42){if(this[_0x160b42+_0xac7d('0x25')]>0x0){if(this[_0x160b42+_0xac7d('0x26')]>0x0&&this[_0x160b42+'CurrentCapacity']>=this[_0x160b42+'Capacity']){return _0xac7d('0x27');}else{return _0xac7d('0x28');}}else{return'idle';}};Agent[_0xac7d('0x23')][_0xac7d('0x22')]=function(){var _0x2a5774=[_0xac7d('0x29'),_0xac7d('0x2a'),_0xac7d('0x2b'),_0xac7d('0x2c'),_0xac7d('0x2d'),_0xac7d('0x2e')];for(var _0x26a8c4=0x0;_0x26a8c4<_0x2a5774['length'];_0x26a8c4+=0x1){var _0x229ecd=this[_0xac7d('0x24')](_0x2a5774[_0x26a8c4]);if(this[_0x2a5774[_0x26a8c4]+_0xac7d('0x2f')]!==_0x229ecd){this[_0x2a5774[_0x26a8c4]+_0xac7d('0x30')]=_['toNumber'](moment()['format']('x'));}this[_0x2a5774[_0x26a8c4]+'Status']=_0x229ecd;}var _0xc30df3={'id':this['id'],'name':this[_0xac7d('0x6')],'online':this[_0xac7d('0x7')],'voicePause':this['voicePause'],'chatPause':this[_0xac7d('0x9')],'mailPause':this['mailPause'],'smsPause':this['smsPause'],'faxPause':this['faxPause'],'openchannelPause':this['openchannelPause'],'chatStatus':this['chatStatus'],'chatStatusTime':this[_0xac7d('0xf')],'chatCapacity':this[_0xac7d('0x10')],'chatCurrentCapacity':this[_0xac7d('0x31')],'mailStatus':this[_0xac7d('0x11')],'mailStatusTime':this[_0xac7d('0x12')],'mailCapacity':this['mailCapacity'],'mailCurrentCapacity':this['mailCurrentCapacity'],'faxStatus':this[_0xac7d('0x14')],'faxStatusTime':this[_0xac7d('0x15')],'faxCapacity':this[_0xac7d('0x16')],'faxCurrentCapacity':this[_0xac7d('0x17')],'smsStatus':this[_0xac7d('0x32')],'smsStatusTime':this[_0xac7d('0x18')],'smsCapacity':this[_0xac7d('0x19')],'smsCurrentCapacity':this[_0xac7d('0x1a')],'whatsappStatus':this[_0xac7d('0x33')],'whatsappStatusTime':this[_0xac7d('0x1b')],'whatsappCapacity':this[_0xac7d('0x1c')],'whatsappCurrentCapacity':this[_0xac7d('0x1d')],'openchannelStatus':this[_0xac7d('0x1e')],'openchannelStatusTime':this[_0xac7d('0x34')],'openchannelCapacity':this[_0xac7d('0x1f')],'openchannelCurrentCapacity':this[_0xac7d('0x20')],'busy':this['busy'],'busyQueue':this[_0xac7d('0x21')]};var _0x1835d2=md5(JSON[_0xac7d('0x35')](_0xc30df3));if(this[_0xac7d('0x2')]!==_0x1835d2){this[_0xac7d('0x2')]=_0x1835d2;io['emit'](_0xac7d('0x36'),_0xc30df3);}};module['exports']=Agent;