server/services/routing/model/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0xe2be=['redis','defaults','localhost','name','online','voicePause','chatPause','mailPause','faxPause','smsPause','openchannelPause','chatStatus','unknown','chatStatusTime','chatCapacity','chatCurrentCapacity','mailStatus','mailStatusTime','mailCapacity','mailCurrentCapacity','faxStatus','faxCapacity','faxCurrentCapacity','smsStatus','smsStatusTime','smsCapacity','whatsappStatus','whatsappCapacity','openchannelStatus','openchannelStatusTime','openchannelCapacity','openchannelCurrentCapacity','chatWaitingInteractions','faxWaitingInteractions','openchannelWaitingInteractions','smsWaitingInteractions','whatsappWaitingInteractions','prototype','getChannelStatus','CurrentCapacity','working','updateRealtime','mail','chat','openchannel','fax','sms','whatsapp','Status','StatusTime','toNumber','faxStatusTime','smsCurrentCapacity','whatsappStatusTime','whatsappCurrentCapacity','busy','busyQueue','mailWaitingInteractions','stringify','emit','exports','md5','ioredis','../../../config/environment'];(function(_0x50d4cf,_0x1474cc){var _0x356181=function(_0x146734){while(--_0x146734){_0x50d4cf['push'](_0x50d4cf['shift']());}};_0x356181(++_0x1474cc);}(_0xe2be,0x7d));var _0xee2b=function(_0x8de54f,_0x271987){_0x8de54f=_0x8de54f-0x0;var _0x14cba4=_0xe2be[_0x8de54f];return _0x14cba4;};'use strict';var _=require('lodash');var moment=require('moment');var md5=require(_0xee2b('0x0'));var Redis=require(_0xee2b('0x1'));var config=require(_0xee2b('0x2'));config[_0xee2b('0x3')]=_[_0xee2b('0x4')](config[_0xee2b('0x3')],{'host':_0xee2b('0x5'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xee2b('0x3')]));function Agent(_0x28d037){this['id']=_0x28d037['id']||0x0;this[_0xee2b('0x6')]=_0x28d037['name']||'';this['online']=_0x28d037[_0xee2b('0x7')]||!![];this['voicePause']=_0x28d037[_0xee2b('0x8')]||![];this['chatPause']=_0x28d037[_0xee2b('0x9')]||![];this[_0xee2b('0xa')]=_0x28d037['mailPause']||![];this[_0xee2b('0xb')]=_0x28d037[_0xee2b('0xb')]||![];this[_0xee2b('0xc')]=_0x28d037['smsPause']||![];this[_0xee2b('0xd')]=_0x28d037[_0xee2b('0xd')]||![];this[_0xee2b('0xe')]=_0xee2b('0xf');this[_0xee2b('0x10')]=0x0;this[_0xee2b('0x11')]=_0x28d037[_0xee2b('0x11')]||0x0;this[_0xee2b('0x12')]=0x0;this[_0xee2b('0x13')]='unknown';this[_0xee2b('0x14')]=0x0;this['mailCapacity']=_0x28d037[_0xee2b('0x15')]||0x0;this[_0xee2b('0x16')]=0x0;this[_0xee2b('0x17')]=_0xee2b('0xf');this['faxStatusTime']=0x0;this[_0xee2b('0x18')]=_0x28d037['faxCapacity']||0x0;this[_0xee2b('0x19')]=0x0;this[_0xee2b('0x1a')]=_0xee2b('0xf');this[_0xee2b('0x1b')]=0x0;this[_0xee2b('0x1c')]=_0x28d037[_0xee2b('0x1c')]||0x0;this['smsCurrentCapacity']=0x0;this[_0xee2b('0x1d')]=_0xee2b('0xf');this['whatsappStatusTime']=0x0;this[_0xee2b('0x1e')]=_0x28d037[_0xee2b('0x1e')]||0x0;this['whatsappCurrentCapacity']=0x0;this[_0xee2b('0x1f')]=_0xee2b('0xf');this[_0xee2b('0x20')]=0x0;this[_0xee2b('0x21')]=_0x28d037['openchannelCapacity']||0x0;this[_0xee2b('0x22')]=0x0;this['busy']=![];this['busyQueue']=undefined;this[_0xee2b('0x0')]='';this[_0xee2b('0x23')]={};this[_0xee2b('0x24')]={};this['mailWaitingInteractions']={};this[_0xee2b('0x25')]={};this[_0xee2b('0x26')]={};this[_0xee2b('0x27')]={};this['updateRealtime']();}Agent[_0xee2b('0x28')][_0xee2b('0x29')]=function(_0x585e11){if(this[_0x585e11+'CurrentCapacity']>0x0){if(this[_0x585e11+'Capacity']>0x0&&this[_0x585e11+_0xee2b('0x2a')]>=this[_0x585e11+'Capacity']){return'maxcapacity';}else{return _0xee2b('0x2b');}}else{return'idle';}};Agent['prototype'][_0xee2b('0x2c')]=function(){var _0x5098cb=[_0xee2b('0x2d'),_0xee2b('0x2e'),_0xee2b('0x2f'),_0xee2b('0x30'),_0xee2b('0x31'),_0xee2b('0x32')];for(var _0x18417c=0x0;_0x18417c<_0x5098cb['length'];_0x18417c+=0x1){var _0x334965=this['getChannelStatus'](_0x5098cb[_0x18417c]);if(this[_0x5098cb[_0x18417c]+_0xee2b('0x33')]!==_0x334965){this[_0x5098cb[_0x18417c]+_0xee2b('0x34')]=_[_0xee2b('0x35')](moment()['format']('x'));}this[_0x5098cb[_0x18417c]+'Status']=_0x334965;}var _0x21ff6c={'id':this['id'],'name':this[_0xee2b('0x6')],'online':this[_0xee2b('0x7')],'voicePause':this[_0xee2b('0x8')],'chatPause':this[_0xee2b('0x9')],'mailPause':this['mailPause'],'smsPause':this[_0xee2b('0xc')],'faxPause':this['faxPause'],'openchannelPause':this['openchannelPause'],'chatStatus':this['chatStatus'],'chatStatusTime':this['chatStatusTime'],'chatCapacity':this[_0xee2b('0x11')],'chatCurrentCapacity':this['chatCurrentCapacity'],'mailStatus':this[_0xee2b('0x13')],'mailStatusTime':this[_0xee2b('0x14')],'mailCapacity':this['mailCapacity'],'mailCurrentCapacity':this[_0xee2b('0x16')],'faxStatus':this[_0xee2b('0x17')],'faxStatusTime':this[_0xee2b('0x36')],'faxCapacity':this[_0xee2b('0x18')],'faxCurrentCapacity':this['faxCurrentCapacity'],'smsStatus':this[_0xee2b('0x1a')],'smsStatusTime':this[_0xee2b('0x1b')],'smsCapacity':this[_0xee2b('0x1c')],'smsCurrentCapacity':this[_0xee2b('0x37')],'whatsappStatus':this[_0xee2b('0x1d')],'whatsappStatusTime':this[_0xee2b('0x38')],'whatsappCapacity':this[_0xee2b('0x1e')],'whatsappCurrentCapacity':this[_0xee2b('0x39')],'openchannelStatus':this[_0xee2b('0x1f')],'openchannelStatusTime':this[_0xee2b('0x20')],'openchannelCapacity':this['openchannelCapacity'],'openchannelCurrentCapacity':this[_0xee2b('0x22')],'busy':this[_0xee2b('0x3a')],'busyQueue':this[_0xee2b('0x3b')],'chatWaitingInteractions':this[_0xee2b('0x23')],'faxWaitingInteractions':this[_0xee2b('0x24')],'mailWaitingInteractions':this[_0xee2b('0x3c')],'openchannelWaitingInteractions':this[_0xee2b('0x25')],'smsWaitingInteractions':this[_0xee2b('0x26')],'whatsappWaitingInteractions':this['whatsappWaitingInteractions']};var _0x3ef06b=md5(JSON[_0xee2b('0x3d')](_0x21ff6c));if(this[_0xee2b('0x0')]!==_0x3ef06b){this[_0xee2b('0x0')]=_0x3ef06b;io[_0xee2b('0x3e')]('user:save',_0x21ff6c);}};module[_0xee2b('0x3f')]=Agent;