Built motion from commit efa66e19.|2.6.22
[motion2.git] / server / services / routing / model / agent.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x7880=['whatsapp','length','Status','StatusTime','chatStatus','mailStatusTime','openchannelCurrentCapacity','busyQueue','smsWaitingInteractions','user:routing:update','omit','exports','md5','moment','ioredis','../../../config/environment','redis','defaults','localhost','socket.io-emitter','name','online','voicePause','chatPause','mailPause','faxPause','smsPause','openchannelPause','unknown','chatStatusTime','chatCapacity','chatCurrentCapacity','mailStatus','mailCapacity','mailCurrentCapacity','faxStatus','faxStatusTime','faxCapacity','faxCurrentCapacity','smsStatus','smsStatusTime','smsCapacity','whatsappStatus','whatsappCapacity','whatsappCurrentCapacity','openchannelStatusTime','openchannelCapacity','busy','chatWaitingInteractions','faxWaitingInteractions','mailWaitingInteractions','openchannelWaitingInteractions','updateRealtime','prototype','getChannelStatus','CurrentCapacity','Capacity','maxcapacity','chat','openchannel','sms'];(function(_0x464872,_0x3a5a5f){var _0x2a369a=function(_0x5eb7){while(--_0x5eb7){_0x464872['push'](_0x464872['shift']());}};_0x2a369a(++_0x3a5a5f);}(_0x7880,0x1f4));var _0x0788=function(_0x260859,_0x3cfcff){_0x260859=_0x260859-0x0;var _0x4b77f8=_0x7880[_0x260859];return _0x4b77f8;};'use strict';var _=require('lodash');var md5=require(_0x0788('0x0'));var moment=require(_0x0788('0x1'));var Redis=require(_0x0788('0x2'));var config=require(_0x0788('0x3'));config[_0x0788('0x4')]=_[_0x0788('0x5')](config['redis'],{'host':_0x0788('0x6'),'port':0x18eb});var io=require(_0x0788('0x7'))(new Redis(config[_0x0788('0x4')]));function Agent(_0xd53e7d){this['id']=_0xd53e7d['id']||0x0;this[_0x0788('0x8')]=_0xd53e7d[_0x0788('0x8')]||'';this[_0x0788('0x9')]=_0xd53e7d[_0x0788('0x9')]||!![];this[_0x0788('0xa')]=_0xd53e7d[_0x0788('0xa')]||![];this['chatPause']=_0xd53e7d[_0x0788('0xb')]||![];this['mailPause']=_0xd53e7d[_0x0788('0xc')]||![];this['faxPause']=_0xd53e7d[_0x0788('0xd')]||![];this[_0x0788('0xe')]=_0xd53e7d[_0x0788('0xe')]||![];this[_0x0788('0xf')]=_0xd53e7d[_0x0788('0xf')]||![];this['chatStatus']=_0x0788('0x10');this[_0x0788('0x11')]=0x0;this[_0x0788('0x12')]=_0xd53e7d[_0x0788('0x12')]||0x0;this[_0x0788('0x13')]=0x0;this[_0x0788('0x14')]=_0x0788('0x10');this['mailStatusTime']=0x0;this[_0x0788('0x15')]=_0xd53e7d[_0x0788('0x15')]||0x0;this[_0x0788('0x16')]=0x0;this[_0x0788('0x17')]='unknown';this[_0x0788('0x18')]=0x0;this['faxCapacity']=_0xd53e7d[_0x0788('0x19')]||0x0;this[_0x0788('0x1a')]=0x0;this[_0x0788('0x1b')]=_0x0788('0x10');this[_0x0788('0x1c')]=0x0;this[_0x0788('0x1d')]=_0xd53e7d['smsCapacity']||0x0;this['smsCurrentCapacity']=0x0;this[_0x0788('0x1e')]=_0x0788('0x10');this['whatsappStatusTime']=0x0;this[_0x0788('0x1f')]=_0xd53e7d[_0x0788('0x1f')]||0x0;this[_0x0788('0x20')]=0x0;this['openchannelStatus']=_0x0788('0x10');this[_0x0788('0x21')]=0x0;this['openchannelCapacity']=_0xd53e7d[_0x0788('0x22')]||0x0;this['openchannelCurrentCapacity']=0x0;this[_0x0788('0x23')]=![];this['busyQueue']=undefined;this[_0x0788('0x0')]='';this[_0x0788('0x24')]={};this[_0x0788('0x25')]={};this[_0x0788('0x26')]={};this[_0x0788('0x27')]={};this['smsWaitingInteractions']={};this['whatsappWaitingInteractions']={};this[_0x0788('0x28')]();}Agent[_0x0788('0x29')][_0x0788('0x2a')]=function(_0x7a99a1){if(this[_0x7a99a1+'CurrentCapacity']>0x0){if(this[_0x7a99a1+'Capacity']>0x0&&this[_0x7a99a1+_0x0788('0x2b')]>=this[_0x7a99a1+_0x0788('0x2c')]){return _0x0788('0x2d');}else{return'working';}}else{return'idle';}};Agent[_0x0788('0x29')][_0x0788('0x28')]=function(){var _0x5f2dda=['mail',_0x0788('0x2e'),_0x0788('0x2f'),'fax',_0x0788('0x30'),_0x0788('0x31')];for(var _0x467d52=0x0;_0x467d52<_0x5f2dda[_0x0788('0x32')];_0x467d52+=0x1){var _0xf9ba32=this[_0x0788('0x2a')](_0x5f2dda[_0x467d52]);if(this[_0x5f2dda[_0x467d52]+_0x0788('0x33')]!==_0xf9ba32){this[_0x5f2dda[_0x467d52]+_0x0788('0x34')]=_['toNumber'](moment()['format']('x'));}this[_0x5f2dda[_0x467d52]+_0x0788('0x33')]=_0xf9ba32;}var _0x40d345={'id':this['id'],'name':this['name'],'online':this['online'],'voicePause':this[_0x0788('0xa')],'chatPause':this[_0x0788('0xb')],'mailPause':this[_0x0788('0xc')],'smsPause':this[_0x0788('0xe')],'faxPause':this[_0x0788('0xd')],'openchannelPause':this[_0x0788('0xf')],'chatStatus':this[_0x0788('0x35')],'chatStatusTime':this[_0x0788('0x11')],'chatCapacity':this[_0x0788('0x12')],'chatCurrentCapacity':this[_0x0788('0x13')],'mailStatus':this['mailStatus'],'mailStatusTime':this[_0x0788('0x36')],'mailCapacity':this[_0x0788('0x15')],'mailCurrentCapacity':this[_0x0788('0x16')],'faxStatus':this[_0x0788('0x17')],'faxStatusTime':this[_0x0788('0x18')],'faxCapacity':this[_0x0788('0x19')],'faxCurrentCapacity':this[_0x0788('0x1a')],'smsStatus':this[_0x0788('0x1b')],'smsStatusTime':this[_0x0788('0x1c')],'smsCapacity':this[_0x0788('0x1d')],'smsCurrentCapacity':this['smsCurrentCapacity'],'whatsappStatus':this['whatsappStatus'],'whatsappStatusTime':this['whatsappStatusTime'],'whatsappCapacity':this['whatsappCapacity'],'whatsappCurrentCapacity':this['whatsappCurrentCapacity'],'openchannelStatus':this['openchannelStatus'],'openchannelStatusTime':this[_0x0788('0x21')],'openchannelCapacity':this[_0x0788('0x22')],'openchannelCurrentCapacity':this[_0x0788('0x37')],'busy':this['busy'],'busyQueue':this[_0x0788('0x38')],'chatWaitingInteractions':this[_0x0788('0x24')],'faxWaitingInteractions':this[_0x0788('0x25')],'mailWaitingInteractions':this[_0x0788('0x26')],'openchannelWaitingInteractions':this['openchannelWaitingInteractions'],'smsWaitingInteractions':this[_0x0788('0x39')],'whatsappWaitingInteractions':this['whatsappWaitingInteractions']};var _0x322465=md5(JSON['stringify'](_0x40d345));if(this[_0x0788('0x0')]!==_0x322465){this[_0x0788('0x0')]=_0x322465;io['emit'](_0x0788('0x3a'),_[_0x0788('0x3b')](_0x40d345,['online']));}};module[_0x0788('0x3c')]=Agent;