server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x9fd6=['message','join','stop','find','agents','name','timeout','createQueue','channel','START:%s','end','[%s][AGENT]\x20ROUTING\x20STOPPED','close','rules','complete','[%s][AGENT]\x20ROUTING\x20END','agent','error','[%s][AGENT]\x20agent\x20not\x20found\x20%s','log','[%s][QUEUE]\x20%s','stack','validate','util','../../../../config/logger','routing','./strategy','string','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','number','timeout\x20is\x20a\x20number','info','format','[%s][AGENT][NAME:%s][STATUS:%s]','consequence','length','[%s][AGENT]\x20%s','map'];(function(_0x43b674,_0x3849bc){var _0x5287e6=function(_0x1e08b0){while(--_0x1e08b0){_0x43b674['push'](_0x43b674['shift']());}};_0x5287e6(++_0x3849bc);}(_0x9fd6,0xfa));var _0x69fd=function(_0x321bb2,_0x202794){_0x321bb2=_0x321bb2-0x0;var _0x9c12ed=_0x9fd6[_0x321bb2];return _0x9c12ed;};'use strict';var schema=require(_0x69fd('0x0'));var _=require('lodash');var util=require(_0x69fd('0x1'));var seqqueue=require('seq-queue');var logger=require(_0x69fd('0x2'))(_0x69fd('0x3'));var strategy=require(_0x69fd('0x4'));var queue=schema({'name':{'type':_0x69fd('0x5'),'required':!![],'message':_0x69fd('0x6')},'timeout':{'type':_0x69fd('0x7'),'message':_0x69fd('0x8')}});function writeLog(_0x5d2787,_0x1b85e2,_0x1ea602){return logger[_0x69fd('0x9')](util[_0x69fd('0xa')](_0x69fd('0xb'),_0x5d2787,_0x1b85e2['name'],_0x1ea602));}function handleFindAgent(_0x52be83){return function(_0x2291fb){return _0x2291fb['name']['toLowerCase']()===_0x52be83['toLowerCase']();};}exports[_0x69fd('0xc')]=function(_0x445a5e,_0x446155,_0x556eb4,_0x1cd3f6){return function(_0x14ba20){try{var _0x2b9354={'name':_0x446155[0x0],'timeout':_0x446155[0x1]};var _0x1c612e=queue['validate'](_0x2b9354,{'typecast':!![]});if(_0x1c612e[_0x69fd('0xd')]){logger['error'](_0x69fd('0xe'),_0x445a5e,_[_0x69fd('0xf')](_0x1c612e,_0x69fd('0x10'))[_0x69fd('0x11')](',\x20'));_0x14ba20[_0x69fd('0x12')]();}else{var _0x5a8098=_[_0x69fd('0x13')](_0x556eb4[_0x69fd('0x14')],handleFindAgent(_0x2b9354[_0x69fd('0x15')]));if(_0x5a8098){var _0x54def2=(_0x2b9354[_0x69fd('0x16')]||0xa)*0x3e8;var _0x58be00,_0x45fbbe;var _0x350138=seqqueue[_0x69fd('0x17')](_0x54def2);_0x350138['id']=_0x445a5e;_0x350138['atimeout']=_0x54def2;_0x350138[_0x69fd('0x18')]=_0x1cd3f6[_0x69fd('0x18')];writeLog(_0x445a5e,_0x5a8098,util[_0x69fd('0xa')](_0x69fd('0x19'),_0x54def2));_0x556eb4['rules'][_0x445a5e]['on'](_0x69fd('0x1a'),function(){logger[_0x69fd('0x9')](_0x69fd('0x1b'),_0x445a5e);clearTimeout(_0x45fbbe);_0x45fbbe=undefined;_0x350138[_0x69fd('0x1c')]();if(_0x556eb4[_0x69fd('0x1d')][_0x445a5e]){delete _0x556eb4[_0x69fd('0x1d')][_0x445a5e];}_0x14ba20[_0x69fd('0x12')]();});_0x556eb4[_0x69fd('0x1d')][_0x445a5e]['on'](_0x69fd('0x1e'),function(){if(_0x556eb4[_0x69fd('0x1d')][_0x445a5e]){delete _0x556eb4[_0x69fd('0x1d')][_0x445a5e];}});_0x45fbbe=setTimeout(function(){logger[_0x69fd('0x9')](_0x69fd('0x1f'),_0x445a5e);clearTimeout(_0x45fbbe);_0x350138[_0x69fd('0x1c')]();_0x14ba20['next']();},_0x54def2);strategy[_0x69fd('0x20')](_0x350138,_0x5a8098,_0x556eb4,_0x1cd3f6);}else{logger[_0x69fd('0x21')](_0x69fd('0x22'),_0x445a5e,_0x2b9354[_0x69fd('0x15')]);_0x14ba20[_0x69fd('0x12')]();}}}catch(_0x54669d){console[_0x69fd('0x23')](_0x54669d);logger['error'](_0x69fd('0x24'),_0x445a5e,_0x54669d[_0x69fd('0x25')]);_0x14ba20['stop']();}};};