server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x927e=['length','error','[%s][AGENT]\x20%s','map','message','stop','find','agents','createQueue','atimeout','channel','format','START:%s','end','close','rules','[%s][AGENT]\x20ROUTING\x20END','next','agent','[%s][AGENT]\x20agent\x20not\x20found\x20%s','log','stack','validate','lodash','seq-queue','../../../../config/logger','./strategy','string','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','info','[%s][AGENT][NAME:%s][STATUS:%s]','name','consequence'];(function(_0x5eb24d,_0xa71a6f){var _0x4d4507=function(_0x659ccf){while(--_0x659ccf){_0x5eb24d['push'](_0x5eb24d['shift']());}};_0x4d4507(++_0xa71a6f);}(_0x927e,0x1c3));var _0xe927=function(_0x39e2d7,_0x1b15f6){_0x39e2d7=_0x39e2d7-0x0;var _0x413d0d=_0x927e[_0x39e2d7];return _0x413d0d;};'use strict';var schema=require(_0xe927('0x0'));var _=require(_0xe927('0x1'));var util=require('util');var seqqueue=require(_0xe927('0x2'));var logger=require(_0xe927('0x3'))('routing');var strategy=require(_0xe927('0x4'));var queue=schema({'name':{'type':_0xe927('0x5'),'required':!![],'message':_0xe927('0x6')},'timeout':{'type':'number','message':'timeout\x20is\x20a\x20number'}});function writeLog(_0x64895,_0x3bcc51,_0x42aaf6){return logger[_0xe927('0x7')](util['format'](_0xe927('0x8'),_0x64895,_0x3bcc51[_0xe927('0x9')],_0x42aaf6));}function handleFindAgent(_0x517cc3){return function(_0x6a86ba){return _0x6a86ba['name']['toLowerCase']()===_0x517cc3['toLowerCase']();};}exports[_0xe927('0xa')]=function(_0x5a2b53,_0x56c54a,_0x867cba,_0x3d7fe2){return function(_0x5988bc){try{var _0x259209={'name':_0x56c54a[0x0],'timeout':_0x56c54a[0x1]};var _0x2a8761=queue['validate'](_0x259209,{'typecast':!![]});if(_0x2a8761[_0xe927('0xb')]){logger[_0xe927('0xc')](_0xe927('0xd'),_0x5a2b53,_[_0xe927('0xe')](_0x2a8761,_0xe927('0xf'))['join'](',\x20'));_0x5988bc[_0xe927('0x10')]();}else{var _0x3e1402=_[_0xe927('0x11')](_0x867cba[_0xe927('0x12')],handleFindAgent(_0x259209[_0xe927('0x9')]));if(_0x3e1402){var _0x2e16a9=(_0x259209['timeout']||0xa)*0x3e8;var _0x4c9a7c,_0x5ed867;var _0x22a9b9=seqqueue[_0xe927('0x13')](_0x2e16a9);_0x22a9b9['id']=_0x5a2b53;_0x22a9b9[_0xe927('0x14')]=_0x2e16a9;_0x22a9b9[_0xe927('0x15')]=_0x3d7fe2[_0xe927('0x15')];writeLog(_0x5a2b53,_0x3e1402,util[_0xe927('0x16')](_0xe927('0x17'),_0x2e16a9));_0x867cba['rules'][_0x5a2b53]['on'](_0xe927('0x18'),function(){_0x22a9b9[_0xe927('0x19')]();clearTimeout(_0x5ed867);_0x5ed867=undefined;if(_0x867cba[_0xe927('0x1a')][_0x5a2b53]){delete _0x867cba[_0xe927('0x1a')][_0x5a2b53];}logger[_0xe927('0x7')]('[%s][AGENT]\x20ROUTING\x20STOPPED',_0x5a2b53);_0x5988bc['stop']();});_0x5ed867=setTimeout(function(){clearTimeout(_0x5ed867);_0x22a9b9['close']();logger[_0xe927('0x7')](_0xe927('0x1b'),_0x5a2b53);_0x5988bc[_0xe927('0x1c')]();},_0x2e16a9);strategy[_0xe927('0x1d')](_0x22a9b9,_0x3e1402,_0x867cba,_0x3d7fe2);}else{logger[_0xe927('0xc')](_0xe927('0x1e'),_0x5a2b53,_0x259209['name']);_0x5988bc[_0xe927('0x10')]();}}}catch(_0x16ca48){console[_0xe927('0x1f')](_0x16ca48);logger[_0xe927('0xc')]('[%s][QUEUE]\x20%s',_0x5a2b53,_0x16ca48[_0xe927('0x20')]);_0x5988bc['stop']();}};};