server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xbd69=['name','toLowerCase','consequence','length','error','[%s][AGENT]\x20%s','map','message','join','stop','agents','timeout','createQueue','atimeout','channel','START:%s','rules','end','[%s][AGENT]\x20ROUTING\x20STOPPED','close','[%s][AGENT]\x20ROUTING\x20END','next','agent','[%s][AGENT]\x20agent\x20not\x20found\x20%s','log','[%s][QUEUE]\x20%s','stack','validate','lodash','util','../../../../config/logger','routing','./strategy','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','number','timeout\x20is\x20a\x20number','info','format','[%s][AGENT][NAME:%s][STATUS:%s]'];(function(_0x5bc18d,_0x4a1372){var _0x32a08e=function(_0x22d348){while(--_0x22d348){_0x5bc18d['push'](_0x5bc18d['shift']());}};_0x32a08e(++_0x4a1372);}(_0xbd69,0x153));var _0x9bd6=function(_0x1a629d,_0x186481){_0x1a629d=_0x1a629d-0x0;var _0x448a2f=_0xbd69[_0x1a629d];return _0x448a2f;};'use strict';var schema=require(_0x9bd6('0x0'));var _=require(_0x9bd6('0x1'));var util=require(_0x9bd6('0x2'));var seqqueue=require('seq-queue');var logger=require(_0x9bd6('0x3'))(_0x9bd6('0x4'));var strategy=require(_0x9bd6('0x5'));var queue=schema({'name':{'type':'string','required':!![],'message':_0x9bd6('0x6')},'timeout':{'type':_0x9bd6('0x7'),'message':_0x9bd6('0x8')}});function writeLog(_0x58dac1,_0x419cf2,_0x59f8ed){return logger[_0x9bd6('0x9')](util[_0x9bd6('0xa')](_0x9bd6('0xb'),_0x58dac1,_0x419cf2[_0x9bd6('0xc')],_0x59f8ed));}function handleFindAgent(_0x5a4185){return function(_0x38ccbb){return _0x38ccbb['name']['toLowerCase']()===_0x5a4185[_0x9bd6('0xd')]();};}exports[_0x9bd6('0xe')]=function(_0x4d88fb,_0x4a8f97,_0x160033,_0x1bcb08){return function(_0x56ff8d){try{var _0x13f9eb={'name':_0x4a8f97[0x0],'timeout':_0x4a8f97[0x1]};var _0x1efa4e=queue[_0x9bd6('0x0')](_0x13f9eb,{'typecast':!![]});if(_0x1efa4e[_0x9bd6('0xf')]){logger[_0x9bd6('0x10')](_0x9bd6('0x11'),_0x4d88fb,_[_0x9bd6('0x12')](_0x1efa4e,_0x9bd6('0x13'))[_0x9bd6('0x14')](',\x20'));_0x56ff8d[_0x9bd6('0x15')]();}else{var _0x10c954=_['find'](_0x160033[_0x9bd6('0x16')],handleFindAgent(_0x13f9eb[_0x9bd6('0xc')]));if(_0x10c954){var _0x4850af=(_0x13f9eb[_0x9bd6('0x17')]||0xa)*0x3e8;var _0x47a06c,_0x158afa;var _0x3cc732=seqqueue[_0x9bd6('0x18')](_0x4850af);_0x3cc732['id']=_0x4d88fb;_0x3cc732[_0x9bd6('0x19')]=_0x4850af;_0x3cc732[_0x9bd6('0x1a')]=_0x1bcb08[_0x9bd6('0x1a')];writeLog(_0x4d88fb,_0x10c954,util[_0x9bd6('0xa')](_0x9bd6('0x1b'),_0x4850af));_0x160033[_0x9bd6('0x1c')][_0x4d88fb]['on'](_0x9bd6('0x1d'),function(){logger['info'](_0x9bd6('0x1e'),_0x4d88fb);clearTimeout(_0x158afa);_0x158afa=undefined;_0x3cc732[_0x9bd6('0x1f')]();if(_0x160033[_0x9bd6('0x1c')][_0x4d88fb]){delete _0x160033[_0x9bd6('0x1c')][_0x4d88fb];}_0x56ff8d[_0x9bd6('0x15')]();});_0x160033[_0x9bd6('0x1c')][_0x4d88fb]['on']('complete',function(){if(_0x160033[_0x9bd6('0x1c')][_0x4d88fb]){delete _0x160033[_0x9bd6('0x1c')][_0x4d88fb];}});_0x158afa=setTimeout(function(){logger['info'](_0x9bd6('0x20'),_0x4d88fb);clearTimeout(_0x158afa);_0x3cc732['close']();_0x56ff8d[_0x9bd6('0x21')]();},_0x4850af);strategy[_0x9bd6('0x22')](_0x3cc732,_0x10c954,_0x160033,_0x1bcb08);}else{logger['error'](_0x9bd6('0x23'),_0x4d88fb,_0x13f9eb[_0x9bd6('0xc')]);_0x56ff8d[_0x9bd6('0x15')]();}}}catch(_0x10d314){console[_0x9bd6('0x24')](_0x10d314);logger['error'](_0x9bd6('0x25'),_0x4d88fb,_0x10d314[_0x9bd6('0x26')]);_0x56ff8d[_0x9bd6('0x15')]();}};};