server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x95d6=['complete','[%s][AGENT]\x20ROUTING\x20END','next','agent','[%s][AGENT]\x20agent\x20not\x20found\x20%s','log','[%s][QUEUE]\x20%s','lodash','seq-queue','../../../../config/logger','./strategy','string','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','number','format','[%s][AGENT][NAME:%s][STATUS:%s]','name','toLowerCase','consequence','validate','length','error','[%s][AGENT]\x20%s','message','join','stop','timeout','createQueue','atimeout','channel','START:%s','rules','end','info','[%s][AGENT]\x20ROUTING\x20STOPPED','close'];(function(_0x3c8f2c,_0x413734){var _0x537650=function(_0x2dcbfe){while(--_0x2dcbfe){_0x3c8f2c['push'](_0x3c8f2c['shift']());}};_0x537650(++_0x413734);}(_0x95d6,0xdf));var _0x695d=function(_0x1321a8,_0x125409){_0x1321a8=_0x1321a8-0x0;var _0x3fd7de=_0x95d6[_0x1321a8];return _0x3fd7de;};'use strict';var schema=require('validate');var _=require(_0x695d('0x0'));var util=require('util');var seqqueue=require(_0x695d('0x1'));var logger=require(_0x695d('0x2'))('routing');var strategy=require(_0x695d('0x3'));var queue=schema({'name':{'type':_0x695d('0x4'),'required':!![],'message':_0x695d('0x5')},'timeout':{'type':_0x695d('0x6'),'message':'timeout\x20is\x20a\x20number'}});function writeLog(_0x433991,_0x23b8c2,_0x52a9fa){return logger['info'](util[_0x695d('0x7')](_0x695d('0x8'),_0x433991,_0x23b8c2[_0x695d('0x9')],_0x52a9fa));}function handleFindAgent(_0x51faa5){return function(_0x2497bb){return _0x2497bb[_0x695d('0x9')][_0x695d('0xa')]()===_0x51faa5[_0x695d('0xa')]();};}exports[_0x695d('0xb')]=function(_0x13b351,_0x541f56,_0x5227ae,_0x5e1167){return function(_0x5878e6){try{var _0x521e2f={'name':_0x541f56[0x0],'timeout':_0x541f56[0x1]};var _0x490fd3=queue[_0x695d('0xc')](_0x521e2f,{'typecast':!![]});if(_0x490fd3[_0x695d('0xd')]){logger[_0x695d('0xe')](_0x695d('0xf'),_0x13b351,_['map'](_0x490fd3,_0x695d('0x10'))[_0x695d('0x11')](',\x20'));_0x5878e6[_0x695d('0x12')]();}else{var _0x3626e0=_['find'](_0x5227ae['agents'],handleFindAgent(_0x521e2f['name']));if(_0x3626e0){var _0x12ae35=(_0x521e2f[_0x695d('0x13')]||0xa)*0x3e8;var _0x58eebf,_0xb2a809;var _0x2e66c4=seqqueue[_0x695d('0x14')](_0x12ae35);_0x2e66c4['id']=_0x13b351;_0x2e66c4[_0x695d('0x15')]=_0x12ae35;_0x2e66c4['channel']=_0x5e1167[_0x695d('0x16')];writeLog(_0x13b351,_0x3626e0,util[_0x695d('0x7')](_0x695d('0x17'),_0x12ae35));_0x5227ae[_0x695d('0x18')][_0x13b351]['on'](_0x695d('0x19'),function(){logger[_0x695d('0x1a')](_0x695d('0x1b'),_0x13b351);clearTimeout(_0xb2a809);_0xb2a809=undefined;_0x2e66c4[_0x695d('0x1c')]();if(_0x5227ae[_0x695d('0x18')][_0x13b351]){delete _0x5227ae[_0x695d('0x18')][_0x13b351];}_0x5878e6[_0x695d('0x12')]();});_0x5227ae['rules'][_0x13b351]['on'](_0x695d('0x1d'),function(){if(_0x5227ae[_0x695d('0x18')][_0x13b351]){delete _0x5227ae[_0x695d('0x18')][_0x13b351];}});_0xb2a809=setTimeout(function(){logger['info'](_0x695d('0x1e'),_0x13b351);clearTimeout(_0xb2a809);_0x2e66c4[_0x695d('0x1c')]();_0x5878e6[_0x695d('0x1f')]();},_0x12ae35);strategy[_0x695d('0x20')](_0x2e66c4,_0x3626e0,_0x5227ae,_0x5e1167);}else{logger['error'](_0x695d('0x21'),_0x13b351,_0x521e2f['name']);_0x5878e6[_0x695d('0x12')]();}}}catch(_0x39d52a){console[_0x695d('0x22')](_0x39d52a);logger[_0x695d('0xe')](_0x695d('0x23'),_0x13b351,_0x39d52a['stack']);_0x5878e6[_0x695d('0x12')]();}};};