server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
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  18 var _0x5187=['log','stack','validate','lodash','util','seq-queue','../../../../config/logger','routing','./strategy','string','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','number','timeout\x20is\x20a\x20number','format','[%s][AGENT][NAME:%s][STATUS:%s]','name','toLowerCase','length','[%s][AGENT]\x20%s','map','message','join','stop','find','agents','timeout','channel','START:%s','rules','end','info','[%s][AGENT]\x20ROUTING\x20STOPPED','complete','close','error','[%s][AGENT]\x20agent\x20not\x20found\x20%s'];(function(_0x57f1f3,_0xe5c91b){var _0x2cd376=function(_0x1a2ca9){while(--_0x1a2ca9){_0x57f1f3['push'](_0x57f1f3['shift']());}};_0x2cd376(++_0xe5c91b);}(_0x5187,0xb6));var _0x7518=function(_0x2a6809,_0x44edde){_0x2a6809=_0x2a6809-0x0;var _0x11c371=_0x5187[_0x2a6809];return _0x11c371;};'use strict';var schema=require(_0x7518('0x0'));var _=require(_0x7518('0x1'));var util=require(_0x7518('0x2'));var seqqueue=require(_0x7518('0x3'));var logger=require(_0x7518('0x4'))(_0x7518('0x5'));var strategy=require(_0x7518('0x6'));var queue=schema({'name':{'type':_0x7518('0x7'),'required':!![],'message':_0x7518('0x8')},'timeout':{'type':_0x7518('0x9'),'message':_0x7518('0xa')}});function writeLog(_0x2a2bbb,_0x169247,_0x2e506c){return logger['info'](util[_0x7518('0xb')](_0x7518('0xc'),_0x2a2bbb,_0x169247[_0x7518('0xd')],_0x2e506c));}function handleFindAgent(_0x43c50d){return function(_0x1c2b8a){return _0x1c2b8a['name']['toLowerCase']()===_0x43c50d[_0x7518('0xe')]();};}exports['consequence']=function(_0x504b51,_0x2293d0,_0x59d311,_0xd1a152){return function(_0xbe7afc){try{var _0x54e70d={'name':_0x2293d0[0x0],'timeout':_0x2293d0[0x1]};var _0x1aae54=queue['validate'](_0x54e70d,{'typecast':!![]});if(_0x1aae54[_0x7518('0xf')]){logger['error'](_0x7518('0x10'),_0x504b51,_[_0x7518('0x11')](_0x1aae54,_0x7518('0x12'))[_0x7518('0x13')](',\x20'));_0xbe7afc[_0x7518('0x14')]();}else{var _0x170bb6=_[_0x7518('0x15')](_0x59d311[_0x7518('0x16')],handleFindAgent(_0x54e70d[_0x7518('0xd')]));if(_0x170bb6){var _0x472f8d=(_0x54e70d[_0x7518('0x17')]||0xa)*0x3e8;var _0x4fd9dd,_0x31e340;var _0x52eedf=seqqueue['createQueue'](_0x472f8d);_0x52eedf['id']=_0x504b51;_0x52eedf['atimeout']=_0x472f8d;_0x52eedf[_0x7518('0x18')]=_0xd1a152[_0x7518('0x18')];writeLog(_0x504b51,_0x170bb6,util[_0x7518('0xb')](_0x7518('0x19'),_0x472f8d));_0x59d311[_0x7518('0x1a')][_0x504b51]['on'](_0x7518('0x1b'),function(){logger[_0x7518('0x1c')](_0x7518('0x1d'),_0x504b51);clearTimeout(_0x31e340);_0x31e340=undefined;_0x52eedf['close']();if(_0x59d311[_0x7518('0x1a')][_0x504b51]){delete _0x59d311['rules'][_0x504b51];}_0xbe7afc[_0x7518('0x14')]();});_0x59d311[_0x7518('0x1a')][_0x504b51]['on'](_0x7518('0x1e'),function(){if(_0x59d311[_0x7518('0x1a')][_0x504b51]){delete _0x59d311[_0x7518('0x1a')][_0x504b51];}});_0x31e340=setTimeout(function(){logger[_0x7518('0x1c')]('[%s][AGENT]\x20ROUTING\x20END',_0x504b51);clearTimeout(_0x31e340);_0x52eedf[_0x7518('0x1f')]();_0xbe7afc['next']();},_0x472f8d);strategy['agent'](_0x52eedf,_0x170bb6,_0x59d311,_0xd1a152);}else{logger[_0x7518('0x20')](_0x7518('0x21'),_0x504b51,_0x54e70d[_0x7518('0xd')]);_0xbe7afc['stop']();}}}catch(_0x5487f2){console[_0x7518('0x22')](_0x5487f2);logger[_0x7518('0x20')]('[%s][QUEUE]\x20%s',_0x504b51,_0x5487f2[_0x7518('0x23')]);_0xbe7afc['stop']();}};};