server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0xa08f=['createQueue','atimeout','channel','START:%s','rules','end','[%s][AGENT]\x20ROUTING\x20STOPPED','close','info','[%s][AGENT]\x20ROUTING\x20END','next','agent','error','[%s][AGENT]\x20agent\x20not\x20found\x20%s','log','stack','validate','lodash','util','./strategy','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','number','timeout\x20is\x20a\x20number','format','[%s][AGENT][NAME:%s][STATUS:%s]','name','toLowerCase','consequence','length','[%s][AGENT]\x20%s','map','message','stop','find','agents','timeout'];(function(_0x374e70,_0x4d2692){var _0x5e7fcc=function(_0x57d643){while(--_0x57d643){_0x374e70['push'](_0x374e70['shift']());}};_0x5e7fcc(++_0x4d2692);}(_0xa08f,0x130));var _0xfa08=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xa08f[_0x3dd15e];return _0x231fd0;};'use strict';var schema=require(_0xfa08('0x0'));var _=require(_0xfa08('0x1'));var util=require(_0xfa08('0x2'));var seqqueue=require('seq-queue');var logger=require('../../../../config/logger')('routing');var strategy=require(_0xfa08('0x3'));var queue=schema({'name':{'type':'string','required':!![],'message':_0xfa08('0x4')},'timeout':{'type':_0xfa08('0x5'),'message':_0xfa08('0x6')}});function writeLog(_0x4e3edc,_0x55b7cc,_0x121f8b){return logger['info'](util[_0xfa08('0x7')](_0xfa08('0x8'),_0x4e3edc,_0x55b7cc[_0xfa08('0x9')],_0x121f8b));}function handleFindAgent(_0x4030d7){return function(_0x453070){return _0x453070[_0xfa08('0x9')][_0xfa08('0xa')]()===_0x4030d7[_0xfa08('0xa')]();};}exports[_0xfa08('0xb')]=function(_0x3869c1,_0x501c5c,_0x980d67,_0x44ac6c){return function(_0x388a6a){try{var _0x4ab86d={'name':_0x501c5c[0x0],'timeout':_0x501c5c[0x1]};var _0x177542=queue[_0xfa08('0x0')](_0x4ab86d,{'typecast':!![]});if(_0x177542[_0xfa08('0xc')]){logger['error'](_0xfa08('0xd'),_0x3869c1,_[_0xfa08('0xe')](_0x177542,_0xfa08('0xf'))['join'](',\x20'));_0x388a6a[_0xfa08('0x10')]();}else{var _0x5bf7a3=_[_0xfa08('0x11')](_0x980d67[_0xfa08('0x12')],handleFindAgent(_0x4ab86d[_0xfa08('0x9')]));if(_0x5bf7a3){var _0x1bc2e5=(_0x4ab86d[_0xfa08('0x13')]||0xa)*0x3e8;var _0x4e9d12,_0x3340cf;var _0x3ea9a5=seqqueue[_0xfa08('0x14')](_0x1bc2e5);_0x3ea9a5['id']=_0x3869c1;_0x3ea9a5[_0xfa08('0x15')]=_0x1bc2e5;_0x3ea9a5[_0xfa08('0x16')]=_0x44ac6c[_0xfa08('0x16')];writeLog(_0x3869c1,_0x5bf7a3,util[_0xfa08('0x7')](_0xfa08('0x17'),_0x1bc2e5));_0x980d67[_0xfa08('0x18')][_0x3869c1]['on'](_0xfa08('0x19'),function(){logger['info'](_0xfa08('0x1a'),_0x3869c1);clearTimeout(_0x3340cf);_0x3340cf=undefined;_0x3ea9a5[_0xfa08('0x1b')]();if(_0x980d67[_0xfa08('0x18')][_0x3869c1]){delete _0x980d67[_0xfa08('0x18')][_0x3869c1];}_0x388a6a[_0xfa08('0x10')]();});_0x980d67['rules'][_0x3869c1]['on']('complete',function(){if(_0x980d67[_0xfa08('0x18')][_0x3869c1]){delete _0x980d67['rules'][_0x3869c1];}});_0x3340cf=setTimeout(function(){logger[_0xfa08('0x1c')](_0xfa08('0x1d'),_0x3869c1);clearTimeout(_0x3340cf);_0x3ea9a5[_0xfa08('0x1b')]();_0x388a6a[_0xfa08('0x1e')]();},_0x1bc2e5);strategy[_0xfa08('0x1f')](_0x3ea9a5,_0x5bf7a3,_0x980d67,_0x44ac6c);}else{logger[_0xfa08('0x20')](_0xfa08('0x21'),_0x3869c1,_0x4ab86d[_0xfa08('0x9')]);_0x388a6a['stop']();}}}catch(_0x242603){console[_0xfa08('0x22')](_0x242603);logger[_0xfa08('0x20')]('[%s][QUEUE]\x20%s',_0x3869c1,_0x242603[_0xfa08('0x23')]);_0x388a6a['stop']();}};};