server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xb935=['map','join','stop','find','agents','atimeout','START:%s','rules','end','complete','[%s][AGENT]\x20ROUTING\x20END','close','next','agent','[%s][AGENT]\x20agent\x20not\x20found\x20%s','[%s][QUEUE]\x20%s','lodash','util','./strategy','string','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','number','timeout\x20is\x20a\x20number','info','format','name','toLowerCase','consequence','validate','length','error','[%s][AGENT]\x20%s'];(function(_0x40cbbd,_0x10185b){var _0x2ff260=function(_0x32037b){while(--_0x32037b){_0x40cbbd['push'](_0x40cbbd['shift']());}};_0x2ff260(++_0x10185b);}(_0xb935,0xb0));var _0x5b93=function(_0x30eee2,_0x2918c5){_0x30eee2=_0x30eee2-0x0;var _0x39cc84=_0xb935[_0x30eee2];return _0x39cc84;};'use strict';var schema=require('validate');var _=require(_0x5b93('0x0'));var util=require(_0x5b93('0x1'));var seqqueue=require('seq-queue');var logger=require('../../../../config/logger')('routing');var strategy=require(_0x5b93('0x2'));var queue=schema({'name':{'type':_0x5b93('0x3'),'required':!![],'message':_0x5b93('0x4')},'timeout':{'type':_0x5b93('0x5'),'message':_0x5b93('0x6')}});function writeLog(_0x467d87,_0x1e3426,_0x13782a){return logger[_0x5b93('0x7')](util[_0x5b93('0x8')]('[%s][AGENT][NAME:%s][STATUS:%s]',_0x467d87,_0x1e3426[_0x5b93('0x9')],_0x13782a));}function handleFindAgent(_0x2dc188){return function(_0x5a4426){return _0x5a4426[_0x5b93('0x9')][_0x5b93('0xa')]()===_0x2dc188[_0x5b93('0xa')]();};}exports[_0x5b93('0xb')]=function(_0x57d5fe,_0x7c879b,_0x263fe0,_0x33e7a8){return function(_0x1924ad){try{var _0x9679f0={'name':_0x7c879b[0x0],'timeout':_0x7c879b[0x1]};var _0x244924=queue[_0x5b93('0xc')](_0x9679f0,{'typecast':!![]});if(_0x244924[_0x5b93('0xd')]){logger[_0x5b93('0xe')](_0x5b93('0xf'),_0x57d5fe,_[_0x5b93('0x10')](_0x244924,'message')[_0x5b93('0x11')](',\x20'));_0x1924ad[_0x5b93('0x12')]();}else{var _0x3c84b9=_[_0x5b93('0x13')](_0x263fe0[_0x5b93('0x14')],handleFindAgent(_0x9679f0[_0x5b93('0x9')]));if(_0x3c84b9){var _0x537bed=(_0x9679f0['timeout']||0xa)*0x3e8;var _0xe829c5,_0x5e17f1;var _0x17ae96=seqqueue['createQueue'](_0x537bed);_0x17ae96['id']=_0x57d5fe;_0x17ae96[_0x5b93('0x15')]=_0x537bed;_0x17ae96['channel']=_0x33e7a8['channel'];writeLog(_0x57d5fe,_0x3c84b9,util[_0x5b93('0x8')](_0x5b93('0x16'),_0x537bed));_0x263fe0[_0x5b93('0x17')][_0x57d5fe]['on'](_0x5b93('0x18'),function(){logger[_0x5b93('0x7')]('[%s][AGENT]\x20ROUTING\x20STOPPED',_0x57d5fe);clearTimeout(_0x5e17f1);_0x5e17f1=undefined;_0x17ae96['close']();if(_0x263fe0['rules'][_0x57d5fe]){delete _0x263fe0[_0x5b93('0x17')][_0x57d5fe];}_0x1924ad[_0x5b93('0x12')]();});_0x263fe0[_0x5b93('0x17')][_0x57d5fe]['on'](_0x5b93('0x19'),function(){if(_0x263fe0['rules'][_0x57d5fe]){delete _0x263fe0[_0x5b93('0x17')][_0x57d5fe];}});_0x5e17f1=setTimeout(function(){logger[_0x5b93('0x7')](_0x5b93('0x1a'),_0x57d5fe);clearTimeout(_0x5e17f1);_0x17ae96[_0x5b93('0x1b')]();_0x1924ad[_0x5b93('0x1c')]();},_0x537bed);strategy[_0x5b93('0x1d')](_0x17ae96,_0x3c84b9,_0x263fe0,_0x33e7a8);}else{logger[_0x5b93('0xe')](_0x5b93('0x1e'),_0x57d5fe,_0x9679f0[_0x5b93('0x9')]);_0x1924ad[_0x5b93('0x12')]();}}}catch(_0x17861d){console['log'](_0x17861d);logger[_0x5b93('0xe')](_0x5b93('0x1f'),_0x57d5fe,_0x17861d['stack']);_0x1924ad['stop']();}};};