server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x57e4=['[%s][AGENT]\x20ROUTING\x20END','agent','[%s][AGENT]\x20agent\x20not\x20found\x20%s','log','[%s][QUEUE]\x20%s','stack','util','seq-queue','../../../../config/logger','./strategy','string','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','number','info','[%s][AGENT][NAME:%s][STATUS:%s]','name','toLowerCase','validate','error','[%s][AGENT]\x20%s','map','join','stop','find','timeout','createQueue','atimeout','channel','rules','end','[%s][AGENT]\x20ROUTING\x20STOPPED','close','complete'];(function(_0x356877,_0x1ea84c){var _0x159020=function(_0x581fcf){while(--_0x581fcf){_0x356877['push'](_0x356877['shift']());}};_0x159020(++_0x1ea84c);}(_0x57e4,0xcc));var _0x457e=function(_0xa464c9,_0x7c86d8){_0xa464c9=_0xa464c9-0x0;var _0x3d73c4=_0x57e4[_0xa464c9];return _0x3d73c4;};'use strict';var schema=require('validate');var _=require('lodash');var util=require(_0x457e('0x0'));var seqqueue=require(_0x457e('0x1'));var logger=require(_0x457e('0x2'))('routing');var strategy=require(_0x457e('0x3'));var queue=schema({'name':{'type':_0x457e('0x4'),'required':!![],'message':_0x457e('0x5')},'timeout':{'type':_0x457e('0x6'),'message':'timeout\x20is\x20a\x20number'}});function writeLog(_0x4e5890,_0x40fea1,_0x4e373f){return logger[_0x457e('0x7')](util['format'](_0x457e('0x8'),_0x4e5890,_0x40fea1[_0x457e('0x9')],_0x4e373f));}function handleFindAgent(_0x49c049){return function(_0x2dc1ea){return _0x2dc1ea[_0x457e('0x9')][_0x457e('0xa')]()===_0x49c049[_0x457e('0xa')]();};}exports['consequence']=function(_0x1e1a45,_0x2dbfb1,_0x44138a,_0x130389){return function(_0x4a88a6){try{var _0x46c23a={'name':_0x2dbfb1[0x0],'timeout':_0x2dbfb1[0x1]};var _0x8c62e8=queue[_0x457e('0xb')](_0x46c23a,{'typecast':!![]});if(_0x8c62e8['length']){logger[_0x457e('0xc')](_0x457e('0xd'),_0x1e1a45,_[_0x457e('0xe')](_0x8c62e8,'message')[_0x457e('0xf')](',\x20'));_0x4a88a6[_0x457e('0x10')]();}else{var _0x554997=_[_0x457e('0x11')](_0x44138a['agents'],handleFindAgent(_0x46c23a['name']));if(_0x554997){var _0x4ef4a0=(_0x46c23a[_0x457e('0x12')]||0xa)*0x3e8;var _0x2387c4,_0x1eedeb;var _0x251eef=seqqueue[_0x457e('0x13')](_0x4ef4a0);_0x251eef['id']=_0x1e1a45;_0x251eef[_0x457e('0x14')]=_0x4ef4a0;_0x251eef[_0x457e('0x15')]=_0x130389[_0x457e('0x15')];writeLog(_0x1e1a45,_0x554997,util['format']('START:%s',_0x4ef4a0));_0x44138a[_0x457e('0x16')][_0x1e1a45]['on'](_0x457e('0x17'),function(){logger['info'](_0x457e('0x18'),_0x1e1a45);clearTimeout(_0x1eedeb);_0x1eedeb=undefined;_0x251eef[_0x457e('0x19')]();if(_0x44138a['rules'][_0x1e1a45]){delete _0x44138a['rules'][_0x1e1a45];}_0x4a88a6['stop']();});_0x44138a['rules'][_0x1e1a45]['on'](_0x457e('0x1a'),function(){if(_0x44138a[_0x457e('0x16')][_0x1e1a45]){delete _0x44138a[_0x457e('0x16')][_0x1e1a45];}});_0x1eedeb=setTimeout(function(){logger[_0x457e('0x7')](_0x457e('0x1b'),_0x1e1a45);clearTimeout(_0x1eedeb);_0x251eef['close']();_0x4a88a6['next']();},_0x4ef4a0);strategy[_0x457e('0x1c')](_0x251eef,_0x554997,_0x44138a,_0x130389);}else{logger['error'](_0x457e('0x1d'),_0x1e1a45,_0x46c23a['name']);_0x4a88a6[_0x457e('0x10')]();}}}catch(_0x56afca){console[_0x457e('0x1e')](_0x56afca);logger['error'](_0x457e('0x1f'),_0x1e1a45,_0x56afca[_0x457e('0x20')]);_0x4a88a6[_0x457e('0x10')]();}};};