server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
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  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0xa520=['number','timeout\x20is\x20a\x20number','format','[%s][AGENT][NAME:%s][STATUS:%s]','name','toLowerCase','consequence','validate','length','[%s][AGENT]\x20%s','map','message','stop','find','timeout','atimeout','channel','START:%s','rules','info','[%s][AGENT]\x20ROUTING\x20STOPPED','complete','[%s][AGENT]\x20ROUTING\x20END','next','agent','error','[%s][AGENT]\x20agent\x20not\x20found\x20%s','log','[%s][QUEUE]\x20%s','lodash','util','seq-queue','../../../../config/logger','routing','./strategy','string'];(function(_0x1bd655,_0x568614){var _0x4040e4=function(_0x2c6944){while(--_0x2c6944){_0x1bd655['push'](_0x1bd655['shift']());}};_0x4040e4(++_0x568614);}(_0xa520,0xf5));var _0x0a52=function(_0x384055,_0x14ac05){_0x384055=_0x384055-0x0;var _0x10f5f0=_0xa520[_0x384055];return _0x10f5f0;};'use strict';var schema=require('validate');var _=require(_0x0a52('0x0'));var util=require(_0x0a52('0x1'));var seqqueue=require(_0x0a52('0x2'));var logger=require(_0x0a52('0x3'))(_0x0a52('0x4'));var strategy=require(_0x0a52('0x5'));var queue=schema({'name':{'type':_0x0a52('0x6'),'required':!![],'message':'name\x20is\x20a\x20string\x20and\x20it\x20is\x20required'},'timeout':{'type':_0x0a52('0x7'),'message':_0x0a52('0x8')}});function writeLog(_0x5549e3,_0x1e19af,_0x3aebc0){return logger['info'](util[_0x0a52('0x9')](_0x0a52('0xa'),_0x5549e3,_0x1e19af[_0x0a52('0xb')],_0x3aebc0));}function handleFindAgent(_0x2de45e){return function(_0x3ef161){return _0x3ef161[_0x0a52('0xb')][_0x0a52('0xc')]()===_0x2de45e[_0x0a52('0xc')]();};}exports[_0x0a52('0xd')]=function(_0x35421b,_0x3e9664,_0x59a22f,_0x13155c){return function(_0x1c337d){try{var _0x530cb1={'name':_0x3e9664[0x0],'timeout':_0x3e9664[0x1]};var _0x243161=queue[_0x0a52('0xe')](_0x530cb1,{'typecast':!![]});if(_0x243161[_0x0a52('0xf')]){logger['error'](_0x0a52('0x10'),_0x35421b,_[_0x0a52('0x11')](_0x243161,_0x0a52('0x12'))['join'](',\x20'));_0x1c337d[_0x0a52('0x13')]();}else{var _0x45c5f4=_[_0x0a52('0x14')](_0x59a22f['agents'],handleFindAgent(_0x530cb1[_0x0a52('0xb')]));if(_0x45c5f4){var _0x3ab839=(_0x530cb1[_0x0a52('0x15')]||0xa)*0x3e8;var _0x24cf5f,_0x2a3140;var _0x3e2d0b=seqqueue['createQueue'](_0x3ab839);_0x3e2d0b['id']=_0x35421b;_0x3e2d0b[_0x0a52('0x16')]=_0x3ab839;_0x3e2d0b[_0x0a52('0x17')]=_0x13155c['channel'];writeLog(_0x35421b,_0x45c5f4,util[_0x0a52('0x9')](_0x0a52('0x18'),_0x3ab839));_0x59a22f[_0x0a52('0x19')][_0x35421b]['on']('end',function(){logger[_0x0a52('0x1a')](_0x0a52('0x1b'),_0x35421b);clearTimeout(_0x2a3140);_0x2a3140=undefined;_0x3e2d0b['close']();if(_0x59a22f[_0x0a52('0x19')][_0x35421b]){delete _0x59a22f[_0x0a52('0x19')][_0x35421b];}_0x1c337d[_0x0a52('0x13')]();});_0x59a22f[_0x0a52('0x19')][_0x35421b]['on'](_0x0a52('0x1c'),function(){if(_0x59a22f[_0x0a52('0x19')][_0x35421b]){delete _0x59a22f[_0x0a52('0x19')][_0x35421b];}});_0x2a3140=setTimeout(function(){logger['info'](_0x0a52('0x1d'),_0x35421b);clearTimeout(_0x2a3140);_0x3e2d0b['close']();_0x1c337d[_0x0a52('0x1e')]();},_0x3ab839);strategy[_0x0a52('0x1f')](_0x3e2d0b,_0x45c5f4,_0x59a22f,_0x13155c);}else{logger[_0x0a52('0x20')](_0x0a52('0x21'),_0x35421b,_0x530cb1[_0x0a52('0xb')]);_0x1c337d[_0x0a52('0x13')]();}}}catch(_0x11f5c0){console[_0x0a52('0x22')](_0x11f5c0);logger['error'](_0x0a52('0x23'),_0x35421b,_0x11f5c0['stack']);_0x1c337d[_0x0a52('0x13')]();}};};