server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xb614=['lodash','seq-queue','routing','./strategy','string','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','number','timeout\x20is\x20a\x20number','format','[%s][AGENT][NAME:%s][STATUS:%s]','name','toLowerCase','consequence','validate','error','map','message','join','stop','find','createQueue','atimeout','channel','START:%s','rules','end','info','close','complete','[%s][AGENT]\x20ROUTING\x20END','next','agent','[%s][AGENT]\x20agent\x20not\x20found\x20%s','log','[%s][QUEUE]\x20%s','stack'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0xb614,0x6c));var _0x4b61=function(_0xdf2ece,_0x4a570f){_0xdf2ece=_0xdf2ece-0x0;var _0x2f2b43=_0xb614[_0xdf2ece];return _0x2f2b43;};'use strict';var schema=require('validate');var _=require(_0x4b61('0x0'));var util=require('util');var seqqueue=require(_0x4b61('0x1'));var logger=require('../../../../config/logger')(_0x4b61('0x2'));var strategy=require(_0x4b61('0x3'));var queue=schema({'name':{'type':_0x4b61('0x4'),'required':!![],'message':_0x4b61('0x5')},'timeout':{'type':_0x4b61('0x6'),'message':_0x4b61('0x7')}});function writeLog(_0x1ea620,_0xbb06ee,_0x1c0735){return logger['info'](util[_0x4b61('0x8')](_0x4b61('0x9'),_0x1ea620,_0xbb06ee[_0x4b61('0xa')],_0x1c0735));}function handleFindAgent(_0x346f9a){return function(_0x4500ca){return _0x4500ca[_0x4b61('0xa')][_0x4b61('0xb')]()===_0x346f9a[_0x4b61('0xb')]();};}exports[_0x4b61('0xc')]=function(_0x2e927f,_0x31460f,_0x9fd60c,_0x2632b0){return function(_0x301b2d){try{var _0x3c87ff={'name':_0x31460f[0x0],'timeout':_0x31460f[0x1]};var _0x47ed91=queue[_0x4b61('0xd')](_0x3c87ff,{'typecast':!![]});if(_0x47ed91['length']){logger[_0x4b61('0xe')]('[%s][AGENT]\x20%s',_0x2e927f,_[_0x4b61('0xf')](_0x47ed91,_0x4b61('0x10'))[_0x4b61('0x11')](',\x20'));_0x301b2d[_0x4b61('0x12')]();}else{var _0x3ca27f=_[_0x4b61('0x13')](_0x9fd60c['agents'],handleFindAgent(_0x3c87ff[_0x4b61('0xa')]));if(_0x3ca27f){var _0x29f23=(_0x3c87ff['timeout']||0xa)*0x3e8;var _0xf47fe2,_0x45117b;var _0x44528c=seqqueue[_0x4b61('0x14')](_0x29f23);_0x44528c['id']=_0x2e927f;_0x44528c[_0x4b61('0x15')]=_0x29f23;_0x44528c[_0x4b61('0x16')]=_0x2632b0[_0x4b61('0x16')];writeLog(_0x2e927f,_0x3ca27f,util[_0x4b61('0x8')](_0x4b61('0x17'),_0x29f23));_0x9fd60c[_0x4b61('0x18')][_0x2e927f]['on'](_0x4b61('0x19'),function(){logger[_0x4b61('0x1a')]('[%s][AGENT]\x20ROUTING\x20STOPPED',_0x2e927f);clearTimeout(_0x45117b);_0x45117b=undefined;_0x44528c[_0x4b61('0x1b')]();if(_0x9fd60c[_0x4b61('0x18')][_0x2e927f]){delete _0x9fd60c[_0x4b61('0x18')][_0x2e927f];}_0x301b2d[_0x4b61('0x12')]();});_0x9fd60c['rules'][_0x2e927f]['on'](_0x4b61('0x1c'),function(){if(_0x9fd60c[_0x4b61('0x18')][_0x2e927f]){delete _0x9fd60c['rules'][_0x2e927f];}});_0x45117b=setTimeout(function(){logger[_0x4b61('0x1a')](_0x4b61('0x1d'),_0x2e927f);clearTimeout(_0x45117b);_0x44528c[_0x4b61('0x1b')]();_0x301b2d[_0x4b61('0x1e')]();},_0x29f23);strategy[_0x4b61('0x1f')](_0x44528c,_0x3ca27f,_0x9fd60c,_0x2632b0);}else{logger[_0x4b61('0xe')](_0x4b61('0x20'),_0x2e927f,_0x3c87ff[_0x4b61('0xa')]);_0x301b2d[_0x4b61('0x12')]();}}}catch(_0x4c25c3){console[_0x4b61('0x21')](_0x4c25c3);logger['error'](_0x4b61('0x22'),_0x2e927f,_0x4c25c3[_0x4b61('0x23')]);_0x301b2d[_0x4b61('0x12')]();}};};