server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0xd09a=['routing','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','timeout\x20is\x20a\x20number','info','format','name','toLowerCase','error','[%s][AGENT]\x20%s','map','message','join','stop','find','timeout','createQueue','atimeout','channel','START:%s','rules','end','close','complete','[%s][AGENT]\x20ROUTING\x20END','next','[%s][QUEUE]\x20%s','stack','validate','util','seq-queue','../../../../config/logger'];(function(_0x7506de,_0x329c12){var _0x3da148=function(_0x307df8){while(--_0x307df8){_0x7506de['push'](_0x7506de['shift']());}};_0x3da148(++_0x329c12);}(_0xd09a,0xd5));var _0xad09=function(_0x186ce4,_0x42427d){_0x186ce4=_0x186ce4-0x0;var _0x1fdd83=_0xd09a[_0x186ce4];return _0x1fdd83;};'use strict';var schema=require(_0xad09('0x0'));var _=require('lodash');var util=require(_0xad09('0x1'));var seqqueue=require(_0xad09('0x2'));var logger=require(_0xad09('0x3'))(_0xad09('0x4'));var strategy=require('./strategy');var queue=schema({'name':{'type':'string','required':!![],'message':_0xad09('0x5')},'timeout':{'type':'number','message':_0xad09('0x6')}});function writeLog(_0x57a142,_0x2a0319,_0x2bd54b){return logger[_0xad09('0x7')](util[_0xad09('0x8')]('[%s][AGENT][NAME:%s][STATUS:%s]',_0x57a142,_0x2a0319['name'],_0x2bd54b));}function handleFindAgent(_0x4201dc){return function(_0xbc8dea){return _0xbc8dea[_0xad09('0x9')][_0xad09('0xa')]()===_0x4201dc[_0xad09('0xa')]();};}exports['consequence']=function(_0x20832a,_0x19dc8e,_0x2a8a13,_0x283b5b){return function(_0x2bf519){try{var _0x55c973={'name':_0x19dc8e[0x0],'timeout':_0x19dc8e[0x1]};var _0x211904=queue[_0xad09('0x0')](_0x55c973,{'typecast':!![]});if(_0x211904['length']){logger[_0xad09('0xb')](_0xad09('0xc'),_0x20832a,_[_0xad09('0xd')](_0x211904,_0xad09('0xe'))[_0xad09('0xf')](',\x20'));_0x2bf519[_0xad09('0x10')]();}else{var _0x49564c=_[_0xad09('0x11')](_0x2a8a13['agents'],handleFindAgent(_0x55c973[_0xad09('0x9')]));if(_0x49564c){var _0x250c42=(_0x55c973[_0xad09('0x12')]||0xa)*0x3e8;var _0x431f02,_0x364179;var _0x258575=seqqueue[_0xad09('0x13')](_0x250c42);_0x258575['id']=_0x20832a;_0x258575[_0xad09('0x14')]=_0x250c42;_0x258575[_0xad09('0x15')]=_0x283b5b['channel'];writeLog(_0x20832a,_0x49564c,util[_0xad09('0x8')](_0xad09('0x16'),_0x250c42));_0x2a8a13[_0xad09('0x17')][_0x20832a]['on'](_0xad09('0x18'),function(){logger[_0xad09('0x7')]('[%s][AGENT]\x20ROUTING\x20STOPPED',_0x20832a);clearTimeout(_0x364179);_0x364179=undefined;_0x258575[_0xad09('0x19')]();if(_0x2a8a13['rules'][_0x20832a]){delete _0x2a8a13[_0xad09('0x17')][_0x20832a];}_0x2bf519[_0xad09('0x10')]();});_0x2a8a13[_0xad09('0x17')][_0x20832a]['on'](_0xad09('0x1a'),function(){if(_0x2a8a13['rules'][_0x20832a]){delete _0x2a8a13[_0xad09('0x17')][_0x20832a];}});_0x364179=setTimeout(function(){logger[_0xad09('0x7')](_0xad09('0x1b'),_0x20832a);clearTimeout(_0x364179);_0x258575[_0xad09('0x19')]();_0x2bf519[_0xad09('0x1c')]();},_0x250c42);strategy['agent'](_0x258575,_0x49564c,_0x2a8a13,_0x283b5b);}else{logger[_0xad09('0xb')]('[%s][AGENT]\x20agent\x20not\x20found\x20%s',_0x20832a,_0x55c973['name']);_0x2bf519[_0xad09('0x10')]();}}}catch(_0x2cf878){console['log'](_0x2cf878);logger[_0xad09('0xb')](_0xad09('0x1d'),_0x20832a,_0x2cf878[_0xad09('0x1e')]);_0x2bf519[_0xad09('0x10')]();}};};