server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x0cb2=['[%s][AGENT]\x20ROUTING\x20END','next','agent','[%s][AGENT]\x20agent\x20not\x20found\x20%s','[%s][QUEUE]\x20%s','util','seq-queue','../../../../config/logger','./strategy','string','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','number','timeout\x20is\x20a\x20number','info','format','[%s][AGENT][NAME:%s][STATUS:%s]','name','toLowerCase','consequence','length','error','[%s][AGENT]\x20%s','map','message','stop','find','agents','timeout','createQueue','atimeout','channel','START:%s','rules','end','[%s][AGENT]\x20ROUTING\x20STOPPED','close','complete'];(function(_0x4fde18,_0x11fe3e){var _0x3184a3=function(_0x166723){while(--_0x166723){_0x4fde18['push'](_0x4fde18['shift']());}};_0x3184a3(++_0x11fe3e);}(_0x0cb2,0xe3));var _0x20cb=function(_0x20a584,_0xe384a5){_0x20a584=_0x20a584-0x0;var _0x4b41a8=_0x0cb2[_0x20a584];return _0x4b41a8;};'use strict';var schema=require('validate');var _=require('lodash');var util=require(_0x20cb('0x0'));var seqqueue=require(_0x20cb('0x1'));var logger=require(_0x20cb('0x2'))('routing');var strategy=require(_0x20cb('0x3'));var queue=schema({'name':{'type':_0x20cb('0x4'),'required':!![],'message':_0x20cb('0x5')},'timeout':{'type':_0x20cb('0x6'),'message':_0x20cb('0x7')}});function writeLog(_0xcc9568,_0x1a417b,_0x22191a){return logger[_0x20cb('0x8')](util[_0x20cb('0x9')](_0x20cb('0xa'),_0xcc9568,_0x1a417b[_0x20cb('0xb')],_0x22191a));}function handleFindAgent(_0x138cb8){return function(_0x5c306b){return _0x5c306b[_0x20cb('0xb')][_0x20cb('0xc')]()===_0x138cb8['toLowerCase']();};}exports[_0x20cb('0xd')]=function(_0x12f8c2,_0x5872b6,_0xe0593f,_0x15c319){return function(_0x39f32d){try{var _0x8b6a6={'name':_0x5872b6[0x0],'timeout':_0x5872b6[0x1]};var _0x44e169=queue['validate'](_0x8b6a6,{'typecast':!![]});if(_0x44e169[_0x20cb('0xe')]){logger[_0x20cb('0xf')](_0x20cb('0x10'),_0x12f8c2,_[_0x20cb('0x11')](_0x44e169,_0x20cb('0x12'))['join'](',\x20'));_0x39f32d[_0x20cb('0x13')]();}else{var _0x11fcbb=_[_0x20cb('0x14')](_0xe0593f[_0x20cb('0x15')],handleFindAgent(_0x8b6a6[_0x20cb('0xb')]));if(_0x11fcbb){var _0x4cd2df=(_0x8b6a6[_0x20cb('0x16')]||0xa)*0x3e8;var _0x3901ef,_0x3c4e5d;var _0x809650=seqqueue[_0x20cb('0x17')](_0x4cd2df);_0x809650['id']=_0x12f8c2;_0x809650[_0x20cb('0x18')]=_0x4cd2df;_0x809650[_0x20cb('0x19')]=_0x15c319['channel'];writeLog(_0x12f8c2,_0x11fcbb,util[_0x20cb('0x9')](_0x20cb('0x1a'),_0x4cd2df));_0xe0593f[_0x20cb('0x1b')][_0x12f8c2]['on'](_0x20cb('0x1c'),function(){logger[_0x20cb('0x8')](_0x20cb('0x1d'),_0x12f8c2);clearTimeout(_0x3c4e5d);_0x3c4e5d=undefined;_0x809650[_0x20cb('0x1e')]();if(_0xe0593f[_0x20cb('0x1b')][_0x12f8c2]){delete _0xe0593f[_0x20cb('0x1b')][_0x12f8c2];}_0x39f32d['stop']();});_0xe0593f['rules'][_0x12f8c2]['on'](_0x20cb('0x1f'),function(){if(_0xe0593f[_0x20cb('0x1b')][_0x12f8c2]){delete _0xe0593f[_0x20cb('0x1b')][_0x12f8c2];}});_0x3c4e5d=setTimeout(function(){logger[_0x20cb('0x8')](_0x20cb('0x20'),_0x12f8c2);clearTimeout(_0x3c4e5d);_0x809650['close']();_0x39f32d[_0x20cb('0x21')]();},_0x4cd2df);strategy[_0x20cb('0x22')](_0x809650,_0x11fcbb,_0xe0593f,_0x15c319);}else{logger[_0x20cb('0xf')](_0x20cb('0x23'),_0x12f8c2,_0x8b6a6['name']);_0x39f32d['stop']();}}}catch(_0x5bc327){console['log'](_0x5bc327);logger[_0x20cb('0xf')](_0x20cb('0x24'),_0x12f8c2,_0x5bc327['stack']);_0x39f32d[_0x20cb('0x13')]();}};};