server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xc690=['log','[%s][QUEUE]\x20%s','stack','validate','lodash','util','routing','./strategy','string','number','timeout\x20is\x20a\x20number','info','format','[%s][AGENT][NAME:%s][STATUS:%s]','name','toLowerCase','consequence','error','[%s][AGENT]\x20%s','message','join','find','agents','timeout','createQueue','channel','rules','[%s][AGENT]\x20ROUTING\x20STOPPED','close','complete','[%s][AGENT]\x20ROUTING\x20END','next','agent','stop'];(function(_0x2b7764,_0x2606f1){var _0x848dcb=function(_0x1ae85b){while(--_0x1ae85b){_0x2b7764['push'](_0x2b7764['shift']());}};_0x848dcb(++_0x2606f1);}(_0xc690,0x1bd));var _0x0c69=function(_0x4848a7,_0x23853c){_0x4848a7=_0x4848a7-0x0;var _0x277a5b=_0xc690[_0x4848a7];return _0x277a5b;};'use strict';var schema=require(_0x0c69('0x0'));var _=require(_0x0c69('0x1'));var util=require(_0x0c69('0x2'));var seqqueue=require('seq-queue');var logger=require('../../../../config/logger')(_0x0c69('0x3'));var strategy=require(_0x0c69('0x4'));var queue=schema({'name':{'type':_0x0c69('0x5'),'required':!![],'message':'name\x20is\x20a\x20string\x20and\x20it\x20is\x20required'},'timeout':{'type':_0x0c69('0x6'),'message':_0x0c69('0x7')}});function writeLog(_0x5089b7,_0x18c330,_0x3c35ce){return logger[_0x0c69('0x8')](util[_0x0c69('0x9')](_0x0c69('0xa'),_0x5089b7,_0x18c330[_0x0c69('0xb')],_0x3c35ce));}function handleFindAgent(_0x5c1fb5){return function(_0x26a7f5){return _0x26a7f5[_0x0c69('0xb')][_0x0c69('0xc')]()===_0x5c1fb5[_0x0c69('0xc')]();};}exports[_0x0c69('0xd')]=function(_0x438a2f,_0x207199,_0x5d285d,_0x1c1299){return function(_0x15b50b){try{var _0x5c9adb={'name':_0x207199[0x0],'timeout':_0x207199[0x1]};var _0x33f021=queue[_0x0c69('0x0')](_0x5c9adb,{'typecast':!![]});if(_0x33f021['length']){logger[_0x0c69('0xe')](_0x0c69('0xf'),_0x438a2f,_['map'](_0x33f021,_0x0c69('0x10'))[_0x0c69('0x11')](',\x20'));_0x15b50b['stop']();}else{var _0x4773e2=_[_0x0c69('0x12')](_0x5d285d[_0x0c69('0x13')],handleFindAgent(_0x5c9adb[_0x0c69('0xb')]));if(_0x4773e2){var _0x1fdc7e=(_0x5c9adb[_0x0c69('0x14')]||0xa)*0x3e8;var _0x5b7dc9,_0x333ad9;var _0x50b7ff=seqqueue[_0x0c69('0x15')](_0x1fdc7e);_0x50b7ff['id']=_0x438a2f;_0x50b7ff['atimeout']=_0x1fdc7e;_0x50b7ff[_0x0c69('0x16')]=_0x1c1299[_0x0c69('0x16')];writeLog(_0x438a2f,_0x4773e2,util[_0x0c69('0x9')]('START:%s',_0x1fdc7e));_0x5d285d[_0x0c69('0x17')][_0x438a2f]['on']('end',function(){logger[_0x0c69('0x8')](_0x0c69('0x18'),_0x438a2f);clearTimeout(_0x333ad9);_0x333ad9=undefined;_0x50b7ff[_0x0c69('0x19')]();if(_0x5d285d['rules'][_0x438a2f]){delete _0x5d285d[_0x0c69('0x17')][_0x438a2f];}_0x15b50b['stop']();});_0x5d285d[_0x0c69('0x17')][_0x438a2f]['on'](_0x0c69('0x1a'),function(){if(_0x5d285d['rules'][_0x438a2f]){delete _0x5d285d['rules'][_0x438a2f];}});_0x333ad9=setTimeout(function(){logger[_0x0c69('0x8')](_0x0c69('0x1b'),_0x438a2f);clearTimeout(_0x333ad9);_0x50b7ff[_0x0c69('0x19')]();_0x15b50b[_0x0c69('0x1c')]();},_0x1fdc7e);strategy[_0x0c69('0x1d')](_0x50b7ff,_0x4773e2,_0x5d285d,_0x1c1299);}else{logger[_0x0c69('0xe')]('[%s][AGENT]\x20agent\x20not\x20found\x20%s',_0x438a2f,_0x5c9adb[_0x0c69('0xb')]);_0x15b50b[_0x0c69('0x1e')]();}}}catch(_0x2b0081){console[_0x0c69('0x1f')](_0x2b0081);logger[_0x0c69('0xe')](_0x0c69('0x20'),_0x438a2f,_0x2b0081[_0x0c69('0x21')]);_0x15b50b[_0x0c69('0x1e')]();}};};