server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0xf78c=['validate','error','[%s][AGENT]\x20%s','message','join','find','agents','createQueue','atimeout','channel','START:%s','rules','end','info','[%s][AGENT]\x20ROUTING\x20STOPPED','close','stop','complete','[%s][AGENT]\x20ROUTING\x20END','next','agent','[%s][AGENT]\x20agent\x20not\x20found\x20%s','log','[%s][QUEUE]\x20%s','stack','lodash','util','seq-queue','../../../../config/logger','routing','./strategy','string','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','number','timeout\x20is\x20a\x20number','format','[%s][AGENT][NAME:%s][STATUS:%s]','name','toLowerCase','consequence'];(function(_0x109bf4,_0x11c6de){var _0x59f192=function(_0x5a843d){while(--_0x5a843d){_0x109bf4['push'](_0x109bf4['shift']());}};_0x59f192(++_0x11c6de);}(_0xf78c,0x1a9));var _0xcf78=function(_0x5c21bb,_0x4ae95b){_0x5c21bb=_0x5c21bb-0x0;var _0x5523a7=_0xf78c[_0x5c21bb];return _0x5523a7;};'use strict';var schema=require('validate');var _=require(_0xcf78('0x0'));var util=require(_0xcf78('0x1'));var seqqueue=require(_0xcf78('0x2'));var logger=require(_0xcf78('0x3'))(_0xcf78('0x4'));var strategy=require(_0xcf78('0x5'));var queue=schema({'name':{'type':_0xcf78('0x6'),'required':!![],'message':_0xcf78('0x7')},'timeout':{'type':_0xcf78('0x8'),'message':_0xcf78('0x9')}});function writeLog(_0x172e84,_0x50b770,_0x1ca7a6){return logger['info'](util[_0xcf78('0xa')](_0xcf78('0xb'),_0x172e84,_0x50b770[_0xcf78('0xc')],_0x1ca7a6));}function handleFindAgent(_0x28dea9){return function(_0x7209ca){return _0x7209ca[_0xcf78('0xc')][_0xcf78('0xd')]()===_0x28dea9[_0xcf78('0xd')]();};}exports[_0xcf78('0xe')]=function(_0x5d8629,_0x5dc20e,_0x15a799,_0x2c5ac3){return function(_0x13d1ee){try{var _0x68aa58={'name':_0x5dc20e[0x0],'timeout':_0x5dc20e[0x1]};var _0x283e31=queue[_0xcf78('0xf')](_0x68aa58,{'typecast':!![]});if(_0x283e31['length']){logger[_0xcf78('0x10')](_0xcf78('0x11'),_0x5d8629,_['map'](_0x283e31,_0xcf78('0x12'))[_0xcf78('0x13')](',\x20'));_0x13d1ee['stop']();}else{var _0x44a117=_[_0xcf78('0x14')](_0x15a799[_0xcf78('0x15')],handleFindAgent(_0x68aa58[_0xcf78('0xc')]));if(_0x44a117){var _0x5a9d84=(_0x68aa58['timeout']||0xa)*0x3e8;var _0x2e31f8,_0x3a5326;var _0x4a356c=seqqueue[_0xcf78('0x16')](_0x5a9d84);_0x4a356c['id']=_0x5d8629;_0x4a356c[_0xcf78('0x17')]=_0x5a9d84;_0x4a356c[_0xcf78('0x18')]=_0x2c5ac3['channel'];writeLog(_0x5d8629,_0x44a117,util['format'](_0xcf78('0x19'),_0x5a9d84));_0x15a799[_0xcf78('0x1a')][_0x5d8629]['on'](_0xcf78('0x1b'),function(){logger[_0xcf78('0x1c')](_0xcf78('0x1d'),_0x5d8629);clearTimeout(_0x3a5326);_0x3a5326=undefined;_0x4a356c[_0xcf78('0x1e')]();if(_0x15a799['rules'][_0x5d8629]){delete _0x15a799[_0xcf78('0x1a')][_0x5d8629];}_0x13d1ee[_0xcf78('0x1f')]();});_0x15a799[_0xcf78('0x1a')][_0x5d8629]['on'](_0xcf78('0x20'),function(){if(_0x15a799[_0xcf78('0x1a')][_0x5d8629]){delete _0x15a799[_0xcf78('0x1a')][_0x5d8629];}});_0x3a5326=setTimeout(function(){logger[_0xcf78('0x1c')](_0xcf78('0x21'),_0x5d8629);clearTimeout(_0x3a5326);_0x4a356c['close']();_0x13d1ee[_0xcf78('0x22')]();},_0x5a9d84);strategy[_0xcf78('0x23')](_0x4a356c,_0x44a117,_0x15a799,_0x2c5ac3);}else{logger[_0xcf78('0x10')](_0xcf78('0x24'),_0x5d8629,_0x68aa58[_0xcf78('0xc')]);_0x13d1ee[_0xcf78('0x1f')]();}}}catch(_0x1055a6){console[_0xcf78('0x25')](_0x1055a6);logger[_0xcf78('0x10')](_0xcf78('0x26'),_0x5d8629,_0x1055a6[_0xcf78('0x27')]);_0x13d1ee[_0xcf78('0x1f')]();}};};