server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x3a06=['consequence','length','error','[%s][AGENT]\x20%s','map','message','stop','find','agents','createQueue','channel','START:%s','rules','end','info','[%s][AGENT]\x20ROUTING\x20STOPPED','close','complete','[%s][AGENT]\x20ROUTING\x20END','next','agent','[%s][AGENT]\x20agent\x20not\x20found\x20%s','log','[%s][QUEUE]\x20%s','stack','validate','lodash','seq-queue','../../../../config/logger','string','number','timeout\x20is\x20a\x20number','name','toLowerCase'];(function(_0x54deb9,_0x6bae72){var _0x263f96=function(_0x384fd2){while(--_0x384fd2){_0x54deb9['push'](_0x54deb9['shift']());}};_0x263f96(++_0x6bae72);}(_0x3a06,0x107));var _0x63a0=function(_0x3d536f,_0x58cedd){_0x3d536f=_0x3d536f-0x0;var _0x277ee8=_0x3a06[_0x3d536f];return _0x277ee8;};'use strict';var schema=require(_0x63a0('0x0'));var _=require(_0x63a0('0x1'));var util=require('util');var seqqueue=require(_0x63a0('0x2'));var logger=require(_0x63a0('0x3'))('routing');var strategy=require('./strategy');var queue=schema({'name':{'type':_0x63a0('0x4'),'required':!![],'message':'name\x20is\x20a\x20string\x20and\x20it\x20is\x20required'},'timeout':{'type':_0x63a0('0x5'),'message':_0x63a0('0x6')}});function writeLog(_0x48fa80,_0x26a55,_0x4abd6a){return logger['info'](util['format']('[%s][AGENT][NAME:%s][STATUS:%s]',_0x48fa80,_0x26a55[_0x63a0('0x7')],_0x4abd6a));}function handleFindAgent(_0x192e1b){return function(_0x1fc27f){return _0x1fc27f[_0x63a0('0x7')][_0x63a0('0x8')]()===_0x192e1b[_0x63a0('0x8')]();};}exports[_0x63a0('0x9')]=function(_0x11bad9,_0x23e632,_0x5c82ea,_0x3960dc){return function(_0x23f8e6){try{var _0x4669dd={'name':_0x23e632[0x0],'timeout':_0x23e632[0x1]};var _0x1cdfb5=queue['validate'](_0x4669dd,{'typecast':!![]});if(_0x1cdfb5[_0x63a0('0xa')]){logger[_0x63a0('0xb')](_0x63a0('0xc'),_0x11bad9,_[_0x63a0('0xd')](_0x1cdfb5,_0x63a0('0xe'))['join'](',\x20'));_0x23f8e6[_0x63a0('0xf')]();}else{var _0x3b03b3=_[_0x63a0('0x10')](_0x5c82ea[_0x63a0('0x11')],handleFindAgent(_0x4669dd[_0x63a0('0x7')]));if(_0x3b03b3){var _0x4d0f77=(_0x4669dd['timeout']||0xa)*0x3e8;var _0x1b8115,_0x4473b5;var _0x4c9aaa=seqqueue[_0x63a0('0x12')](_0x4d0f77);_0x4c9aaa['id']=_0x11bad9;_0x4c9aaa['atimeout']=_0x4d0f77;_0x4c9aaa[_0x63a0('0x13')]=_0x3960dc['channel'];writeLog(_0x11bad9,_0x3b03b3,util['format'](_0x63a0('0x14'),_0x4d0f77));_0x5c82ea[_0x63a0('0x15')][_0x11bad9]['on'](_0x63a0('0x16'),function(){logger[_0x63a0('0x17')](_0x63a0('0x18'),_0x11bad9);clearTimeout(_0x4473b5);_0x4473b5=undefined;_0x4c9aaa[_0x63a0('0x19')]();if(_0x5c82ea[_0x63a0('0x15')][_0x11bad9]){delete _0x5c82ea[_0x63a0('0x15')][_0x11bad9];}_0x23f8e6[_0x63a0('0xf')]();});_0x5c82ea['rules'][_0x11bad9]['on'](_0x63a0('0x1a'),function(){if(_0x5c82ea[_0x63a0('0x15')][_0x11bad9]){delete _0x5c82ea[_0x63a0('0x15')][_0x11bad9];}});_0x4473b5=setTimeout(function(){logger[_0x63a0('0x17')](_0x63a0('0x1b'),_0x11bad9);clearTimeout(_0x4473b5);_0x4c9aaa[_0x63a0('0x19')]();_0x23f8e6[_0x63a0('0x1c')]();},_0x4d0f77);strategy[_0x63a0('0x1d')](_0x4c9aaa,_0x3b03b3,_0x5c82ea,_0x3960dc);}else{logger[_0x63a0('0xb')](_0x63a0('0x1e'),_0x11bad9,_0x4669dd[_0x63a0('0x7')]);_0x23f8e6['stop']();}}}catch(_0x3806eb){console[_0x63a0('0x1f')](_0x3806eb);logger[_0x63a0('0xb')](_0x63a0('0x20'),_0x11bad9,_0x3806eb[_0x63a0('0x21')]);_0x23f8e6['stop']();}};};