server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xc581=['lodash','moment','aws-sdk','./utils','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','consequence','UserId','info','[%s][AMAZONLEX]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','contact','YYYY-MM-DD\x20HH:mm:ss','out','channel','chat','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','interaction','created','body','getMustacheRender','error','stringify','stop','LexRuntime','$LATEST','message','toString','postText','next','amazonlex','Message','create','then','catch'];(function(_0x1e8069,_0x1498d1){var _0x138614=function(_0x39cb81){while(--_0x39cb81){_0x1e8069['push'](_0x1e8069['shift']());}};_0x138614(++_0x1498d1);}(_0xc581,0x150));var _0x1c58=function(_0x3c19fe,_0x2e1b96){_0x3c19fe=_0x3c19fe-0x0;var _0x25245a=_0xc581[_0x3c19fe];return _0x25245a;};'use strict';var _=require(_0x1c58('0x0'));var moment=require(_0x1c58('0x1'));var AWS=require(_0x1c58('0x2'));var utils=require(_0x1c58('0x3'));var logger=require('../../../../config/logger')('routing');var rpc={'chatMessage':require(_0x1c58('0x4')),'openchannelMessage':require(_0x1c58('0x5')),'mailMessage':require(_0x1c58('0x6')),'smsMessage':require(_0x1c58('0x7')),'faxMessage':require(_0x1c58('0x8'))};exports[_0x1c58('0x9')]=function(_0x3a17f7,_0xd32d53){return function(_0x1b5e53){try{if(!_['isNil'](this['interaction'][_0x1c58('0xa')])){logger[_0x1c58('0xb')](_0x1c58('0xc'),_0x3a17f7,_0x1c58('0xd'));return _0x1b5e53['next']();}var _0x52d908={'ContactId':this[_0x1c58('0xe')]['id'],'sentAt':moment()['format'](_0x1c58('0xf')),'direction':_0x1c58('0x10')};var _0x5a45c6=this[_0x1c58('0x11')];if(_0x5a45c6===_0x1c58('0x12')){_0x52d908[_0x1c58('0x13')]=this[_0x1c58('0x14')]['id'];}else{_0x52d908[_[_0x1c58('0x15')](_0x5a45c6)+_0x1c58('0x16')]=this[_0x1c58('0x14')]['id'];}_0x52d908[_[_0x1c58('0x15')](_0x5a45c6)+_0x1c58('0x17')]=this[_0x1c58('0x18')]['id'];if(this['interaction'][_0x1c58('0x19')]){var _0x291cc6=_0xd32d53[0x4];if(!_['isEmpty'](_0x291cc6)){_0x52d908[_0x1c58('0x1a')]=utils[_0x1c58('0x1b')](_0x291cc6,this);return rpc[_0x5a45c6+'Message']['create'](_0x52d908)['then'](function(_0x5e2455){logger[_0x1c58('0xb')](_0x1c58('0xc'),_0x3a17f7,_0x52d908[_0x1c58('0x1a')]);})['catch'](function(_0x566527){logger[_0x1c58('0x1c')]('[%s][AMAZONLEX]\x20%s',_0x3a17f7,JSON[_0x1c58('0x1d')](_0x566527));})['finally'](function(){logger['info']('[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x3a17f7);_0x1b5e53['stop']();});}else{logger['info']('[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x3a17f7);_0x1b5e53[_0x1c58('0x1e')]();}}else{var _0x5e4633=this;var _0xb35758=new AWS[(_0x1c58('0x1f'))]({'accessKeyId':_0xd32d53[0x0],'secretAccessKey':_0xd32d53[0x1],'region':_0xd32d53[0x2]});var _0x27e421={'botAlias':_0x1c58('0x20'),'botName':_0xd32d53[0x3],'inputText':this[_0x1c58('0x21')][_0x1c58('0x1a')],'userId':this[_0x1c58('0x18')]['id'][_0x1c58('0x22')]()};_0xb35758[_0x1c58('0x23')](_0x27e421,function(_0x2680f0,_0x7fa11d){if(_0x2680f0){logger[_0x1c58('0x1c')](_0x1c58('0xc'),_0x3a17f7,_0x2680f0[_0x1c58('0x21')]);_0x1b5e53[_0x1c58('0x24')]();}else if(_0x7fa11d&&_0x7fa11d[_0x1c58('0x21')]){_0x5e4633['body'][_0x1c58('0x25')]=_0x7fa11d;_0x52d908[_0x1c58('0x1a')]=_0x7fa11d[_0x1c58('0x21')];return rpc[_0x5a45c6+_0x1c58('0x26')][_0x1c58('0x27')](_0x52d908)[_0x1c58('0x28')](function(_0x7752da){logger[_0x1c58('0xb')](_0x1c58('0xc'),_0x3a17f7,_0x52d908[_0x1c58('0x1a')]);if(_0x7fa11d['dialogState']=='Failed'){_0x1b5e53[_0x1c58('0x24')]();}else{_0x1b5e53['stop']();}})[_0x1c58('0x29')](function(_0x158799){logger['error'](_0x1c58('0xc'),_0x3a17f7,JSON['stringify'](_0x158799));_0x1b5e53[_0x1c58('0x24')]();});}else{_0x1b5e53[_0x1c58('0x24')]();}});}}catch(_0x4b8ae9){logger[_0x1c58('0x1c')](_0x1c58('0xc'),_0x3a17f7,JSON[_0x1c58('0x1d')](_0x4b8ae9));_0x1b5e53['stop']();}};};